Complaint volume
292 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
292 consumer-submitted complaints on record for the 2024 GMC Sierra, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
292 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 4 crash reports, 0 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 40 complaints, with an average reported failure mileage of 21,176 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
292 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2025 | POWER TRAIN | My car is having the same issue as many other 2024 GMC Sierra owners. Reverse gear is not working. It is due to the transmission valve body being faulty. Why GMC has not send a recall notice yet. Are they waiting for someone die in a car accident in a highway, it looks like it affects other gears too. a quick list [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] my car is only 10000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | VEHICLE SPEED CONTROL | The contact owns a 2024 GMC Sierra 1500. The contact stated that while coasting at speeds of approximately 1- 3 MPH, and gently pressing the accelerator, the vehicle suddenly surged forward and accelerated quickly. The accelerator pedal was released, and the brake pedal was depressed, allowing the vehicle to come to a stop. The failure had occurred approximately 5 times within a year and a half. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,000. | Crash: No Fire: No | 3,000 |
| Sep 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at approximately 35 MPH, he depressed the brake pedal and the vehicle accelerated independently. The contact stated he drove across four lanes of traffic and regained control of the vehicle. The contact stated that as he was slowing for a traffic signal, he again depressed the brake pedal. The contact stated that the pedal went to the floorboard, and the vehicle would not stop. The contact stated no warnings illuminated. The contact stated that his vehicle crashed into the rear end of the vehicle in front of him. The contact stated that there were scratches on his front bumper and no damage to the other vehicle. There were no injuries, and the police were not called. The contact stated that both vehicles were able to drive away. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the master brake cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000. | Crash: Yes Fire: No Towed | 13,000 |
| Sep 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | I received a letter from GMC almost 4 months ago telling me that my 2024 GMC Sierra 1500 was recalled due to an engine safety issue. The letter stated that there was no remedy yet and that a subsequent letter would be sent with instructions on how to have repairs done. I never received a second letter. Also, my GMC app stated that the vin had an incomplete recall. Today the app states that there are no incomplete or completed recalls. I called my dealer and they said they know nothing about the recall and I should just wait. This is unacceptable and I need some type of resolution. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,VISIBILITY/WIPER | My issue is with my back up camera being useless in low lighting and dark situations. I live in a dark community sometimes and I cannot use my back up camera to get me down my driveway without opening both front windows. I had a 2016 GMC Sierra and I had no problem with it. I first brought it into the shop with this issue and they replaced the camera and that did nothing. The 2nd time I brought it in for the camera issue, they said it is a software issue and they are waiting for a fix. (That was back in June) I called GMC Customer care and opened a case, but that is falling on deaf ears as they are saying there is nothing they can do. They tell me to keep waiting on the dealership for the fix. My Daughter, son and friends are having the same issue, but they are adding additional lights. I refuse to do that, as I think GMC should take care of it. | Crash: No Fire: No | Unknown |
| Sep 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | System/Component: Service Brakes, Hydraulic Summary: Recurrent loss of brake performance and vibration in a 2024 GMC Sierra 1500. Front pads wear to 1–2 mm and front rotors become “very warped” within short mileage intervals; right‑front caliper previously seized; pad‑sensor circuit fault also documented. Multiple dealer repairs under 30k miles; condition recurs. Increased stopping distance and steering vibration at speed. Chronology (dates / approx. mileage): 09/06/2024 (~10,437): front brake repair; 01/13–14/2025 (~16,239): RF caliper seized repaired; 05/05–06/2025 (~20,734): pads 1–2 mm and rotors very warped; 08/15–18/2025 (~27,574): pads again ~2 mm and rotors very warped. ( Emissions soot collection and engine deceleration is another issue in the diagnostics.) Dealer: Chevrolet Buick GMC of Bellevue, WA. Status: Defect continues after multiple repairs; safety concern due to stopping distance and vibration. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | 10 speed transmission isn't shifting right in the lower gears has a wining noise | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine cooling). The vehicle was scheduled for the recall repair; however, the contact was informed that the recall repair could not be completed. The contact was informed that the computer system was not reading the machine. In addition, the contact stated that the appointment was rescheduled by the dealer twice. The manufacturer was made aware of the failure but provided no assistance. The vehicle had not experienced a failure. | Crash: No Fire: No | Unknown |
| Aug 2025 | LATCHES/LOCKS/LINKAGES | The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and towing a utility trailer, the contact stated that upon making a left turn, the tailgate opened inadvertently and struck the utility trailer, causing a dent in the tailgate. The vehicle was taken to the dealer, where the contact was informed that the failure was related to an unknown recall; however, the VIN was not included. The dealer determined that the upper part of the tailgate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,500. | Crash: No Fire: No | 20,500 |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact attempted to notify the dealer about the issue, but received an automated message that referred the contact to a website. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact then received a letter to call the NTHSA Hotline if the recall repair was not performed in a timely manner. The contact had not experienced a failure. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN,ENGINE | On 22 April I turned my truck in to the dealership service department due to recall of the L87 6.2L engine. Also, told the rep, "my truck was shifting hard". After inspection revealed the valve body needed replacing. My vehicle is still at the service department today with no remedy in sight. I asked if Gm could just replace my transmission because, the part is not coming. They explained they would replace the transmission, but they can't find a 10 speed transmission available to swap out. I call weekly to get updates. nothing!! | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN,ENGINE | The contact owns a 2024 GMC Sierra 1500. The contact stated that while vacationing in Canada and driving at various speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the RPM fluctuated, and the engine revved abnormally. The contact stated that the vehicle failed to reverse(R) as intended. The contact was able to coast to the side of the road while in LIMP Mode. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The contact was informed that when the dealer contacted the manufacturer to order a new transmission, the manufacturer refused and informed the dealer to repair the current transmission. The vehicle was repaired. The contact stated that a week later, the vehicle experienced another failure. The contact stated that on a separate occasion, while approaching a stop sign, the brake pedal was depressed, and the engine revved unintendedly. The contact used force to depress the brake pedal. The failure persisted. The vehicle was taken to a dealer back in the USA; however, no cause for the failure was found. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure and was awaiting the results of the diagnostic test. The failure mileage was approximately 9,000. | Crash: No Fire: No Towed | 9,000 |
| Aug 2025 | ELECTRICAL SYSTEM,ENGINE | On [XXX] while traveling on a highway, the vehicle lost drive power—the gear selector would not remain in Drive and reverted to Neutral for approximately 10 minutes. This created a serious safety hazard due to sudden loss of propulsion in moving traffic. The event was captured by OnStar, which emailed an automated incident alert. I later received a GM safety recall notice concerning potential engine loss of propulsion for vehicles with the 6.2L L87 engine (NHTSA 25V-274 / GM N252494000/001/002). I presented the vehicle to Ewing Buick GMC (Plano, TX) on July 23, 2025 for recall service and retrieved it on July 28, 2025. Approximately one week later, during an interstate trip to Kansas City, the engine catastrophically failed about one hour from my destination, leaving the vehicle disabled on the roadway shoulder. Roadside assistance towed the truck to Briggs Auto (KS). Briggs Auto diagnosed engine failure and ordered a replacement engine. I was informed the engine is on back-order with no estimated arrival, and the shop is under-staffed, prolonging repairs. The vehicle remains out of service. The sequence—pre-recall loss of propulsion, post-recall service, and then engine failure within a week—shows a serious safety defect that can lead to sudden loss of power at highway speeds, risking a crash. Frequency: Loss of propulsion occurred at least twice (March highway incident; subsequent engine failure in early August). Warning Lights/Messages: [Gear refuse tom shift to Drive mode.] Injuries/Crashes: None, but risk was substantial due to sudden power loss. Dealer Involvement: Ewing Buick GMC (recall visit); Briggs Auto (diagnosis/engine order). Attachments/Supporting Docs: OnStar email, recall notice, repair orders, tow documentation, photos/video. Please investigate whether 2024 GMC Sierra trucks with the 6.2L L87 engine continue to pose a loss-of-propulsion risk after recall service and whether parts shortages/back-orders are delaying effective remedy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | Transmission failed during acceleration leaving me in the middle of intersection almost hit by a semi truck that had to slam breaks. Then final shifted and redlined 6 times before shifting. Then proceeded to limp mode | Crash: No Fire: No | Unknown |
| Aug 2025 | FUEL/PROPULSION SYSTEM | My wife and I were traveling on a county road and without warning, the vehicle skipped twice and cut off in the middle of the roadway in a sharp curve with rain threatening at approximately 7:30 p.m. ET August 11, 2025. I attempted to restart numerous times because we were in the middle of the right lane. The starter would spin but vehicle would not restart. The truck then would not shut off and draining the battery. I called for a wrecker and the Sheriff's Office to keep somebody from hitting us. Before the wrecker came, we connected a diagnostic device to the vehicle indicating it was the fuel pump module.0August 12, 2-25, I called GM Roadside Assistance to be towed to closest dealership. The driver said he was familiar with a lot of GM trucks with the same issue. The vehicle has less than 12,000 miles and was purchased in June, 2024. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owned a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. After a visual inspection, the contact observed that the engine was abnormally low on oil, though the vehicle had recently been serviced. The vehicle was taken to an independent mechanic, who did not provide a specific diagnosis but observed metal shavings inside the oil filter. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); the VIN was included but the vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000. | Crash: No Fire: No | 16,000 |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the engine made an abnormal sound. No warning lights were illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000. | Crash: No Fire: No | 11,000 |
| Aug 2025 | ENGINE | I have not had an incident yet. However GM itself has told us that the car has a high probability of having a major problem while driving and it has caused numerous injury related accidents. In fact, they will not let us trade the vehicle or sell the vehicle because the car is dangerous to drive. They also have no timeline on fixing the vehicle, which requires an engine replacement. This is also an environmental problem as the temporary mitigation of the problem (I say mitigation because it does NOT solve the problem) significantly changes the fuel efficiency of the vehicle. GM should be forced to let us trade the vehicle back with a solid valuation of our vehicle as if the problem did not exist. No solution short of putting a new engine in the vehicle or allowing us to trade the vehicle in immediately should be acceptable. NHTSA is aware of the problem but for some reason seems to be ignoring it. When VW had an engine problem, which was not a safety hazard, VW made it right. GM has no intention of doing anything about it. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact was concerned that the failure could occur and that the parts were not yet available. The contact stated there was a lot of pressure and worry about what might happen should the failure occur. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concerns. The contact had not experienced failure. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | The contact owns a 2024 GMC Sierra 1500. The contact stated that while attempting to reverse out of a parking space, the transmission failed to respond while in reverse. Additionally, the vehicle operated in LIMP Mode. The vehicle was driven in LIMP Mode to the nearest dealer, who diagnosed the vehicle and determined that the transmission valve body was faulty and needed to be replaced. The transmission valve body was replaced. The vehicle was towed back to the residence from out of state. The manufacturer was notified of the failure. The failure mileage was 6,400. | Crash: No Fire: No Towed | 6,400 |
| Aug 2025 | ENGINE | AS PART OF THE ENGINE RECALL ASSOCIATED WITH MY VEHICLE I HAD A REPAIR SCHEDULED AT PARKS GMC IN GREENVILLE, SC LOCATED ON LAURENS RD. WHEN I ARRIVED AT THE DEALERSHIP THIS MORNING I WAS TOLD THAT THEY HAD THE PARTS AND PROTOCOL BUT COULD NOT REPAIR MY RECALL BECAUSE GENERAL MOTORS WAS AT RANDOM SELECTING VIN NUMBERS TO DETERMINE WHICH ONES THEY WOULD REPAIR. THE SERVICE ADVISOR (KEVIN BLACKSTON) TOLD ME THAT GM WAS FIXING NEW VEHICLES FIRST AND THAT THEY COULD NOT DETERMINE WHEN MINE WOULD BE AVAILABLE FOR REPAIR. I DONT UNDERSTAND HOW THEY CAN SCHEDULE ME IN TO PERFORM THE REPAIR AND THEN REFUSE TO MAKE THE REPAIR STATING THAT THERE IS NO SOLUTIONS WHEN IN FACT THE SERVICE ADVISOR EXPLAINED IN DETAIL WHAT WOULD BE PERFORMED ON MY VEHICLE. HOW CAN GM ALLOW PEOPLE TO BE ON THE ROAD IN AN UNSAFE VEHICLE YET HAVE THE PARTS ON THE SHELF TO MAKE NEEDED REPAIRS. THE OTHER ISSUE I HAVE IS THAT THIS DEALERSHIP IS USING THIS RECALL TO [XXX] CLIENTS. A FEW MONTHS BACK WHEN I WENT IN FOR AN OIL CHANGE THEY SENT ME A TEXT MAKING AN OFFER IF I WAS INTERESTED IN SELLING THE VEHICLE. WHEN I WENT IN TO GET THE VEHICLE APPRAISED THEY TOLD ME THAT THEY COULDNT OFFER ME THE AMOUNT IN THE TEXT MESSAGE BECAUSE THE RECALL HADNT BEEN REPAIRED AND AT BEST COULD GIVE ME ABOUT 9,000 LESS. WHICH SOUNDS LIKE THEY ARE GETTING OVER ON PEOPLE AND MAKING A LOT MORE MONEY OFF OF GMs MISTAKE. I HAVE BEEN WANTING TO SELL MY VEHICLE AND GET ANOTHER VEHICLE FOR A FEW MONTHS AND I AM STUCK WITH THIS POTENTIALLY UNSAFE AND UNRELIABLE VEHICLE WHILE THE DEALERSHIP HOLDS ON TO PARTS FOR OTHER VEHICLES. I NEED ASSISTANCE IN PUSING PARKS GMC TO MAKE THE NEEDED REPAIRS. IF THE ENGINE WERE TO BREAKDOWN BEFORE THE REPAIR IS COMPLETED I COULD BE OUT OF A VEHICLE FOR MONTHS. I HAVE 2 CHILDREN TO GET BACK AND FORTH TO SCHOOL AND WORK THAT HAS TO CONTINUE WITH OUR WITHOUT A GOOD VEHICLE. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED!!!! ALSO I HAVE ALREADY CONTACT GM CUSTOMER SUPPORT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | GMC has been aware of this problem since May 2025. They still do not have a remedy. This vehicle has not been operated for 41 days, since the recall states "The connecting rod and/or crankshaft engine components in these vehicles may have manufacturing defects that can lead to engine damage and engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash." Letter sent to GMC, but this site is not allowing me to download it. Safety recall N252494000 | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | The contact owns a 2024 GMC Sierra 1500. The contact stated that while idling in the driveway, the steering wheel became inoperable. Additionally, the contact stated that after parking the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the power steering control module(PSCM) needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred while driving away from the dealer. The contact stated that the steering assist warning light was illuminated, and the message "Stop Driving" was displayed. The vehicle was taken back to the same dealer, where it was determined that the steering rack and pinion needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,754. | Crash: No Fire: No Towed | 5,754 |
| Jul 2025 | ENGINE | I purchased my GMC Sierra AT4 from your Oman GMC distributor called Moosa Abdulrehman Hassan. The vehicle suddenly stops and transmission automatically shift from 'D' driving mode to 'N' natural. First it happened when the vehicle driven 200km only when I took it to dealer Moosa Abdulrehman Hassan, they re-programmed the vehicle and doesn't know what the problem is. Second time happened when the vehicle was driven approx. 1,600 km and 3rd time again happened on [XXX], engine stopped and transmission shifted automatically from D to N, I have to start the engine and continue my journey. Again, I brought the vehicle to GMC dealer Moosa Abdulrehman Hassan. They kept the vehicle for almost one week and unable to demonstrate or diagnose the problem and asked me to collect the vehicle. Its high risk to drive the vehicle, when suddenly the engine stops and the gear shift from 'D' to 'N' while driving. I had option to choose, Ford 150 or Dodge Ram I bought GMC because it suppose to be reliable and have the best safety features. But I really regret now why I have purchased it, there are no technicians in Oman with GMC dealer to identify and fix the problem. I can't drive the vehicle in such condition, risking my life and life of other drivers on the road. The vehicle is parked in my Garage, it new vehicle just completed 1800 km. The the dealer the solution is very simple, either fix the issue, or replace the car or refund my money back, the dealer is not doing any of these. Before taking legal action and reporting it to the court, which will bring shame to GMC reputed brand. I though I'll give my final try to report it to you. You are the manufacturer may be have a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |