Complaint volume
263 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Chevrolet Silverado Complaints
263 consumer-submitted complaints on record for the 2024 Chevrolet Silverado, grouped by component category.
263 Total complaints
5 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 33 complaints, with an average reported failure mileage of 11,315 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, engine and engine cooling?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Chevrolet Silverado complaints?
5 Crash
0 Fire
2 Injury
0 Fatality
14 Towed
1 Medical attention
What are the most common 2024 Chevrolet Silverado complaint categories?
ENGINE 80
POWER TRAIN 53
ENGINE AND ENGINE COOLING 16
POWER TRAIN,ENGINE 12
ELECTRICAL SYSTEM 10
UNKNOWN OR OTHER 7
ENGINE,FUEL/PROPULSION SYSTEM 6
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5
FUEL/PROPULSION SYSTEM 5
STRUCTURE 5
263 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the bottom of the vehicle near the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,997. | Crash: No Fire: No | 9,997 |
| Apr 2025 | ENGINE | Sudden Engine failure, metal shavings found in oil at 16K miles. GM and the dealer acknowledges that the 6.2L motor has been having issues. They state that they are currently investigating but a "fix" of the issue has NOT been made. The motor was replaced under warranty, however, the engine they replaced it with has the same chance of failing as the original engine. There was no warning, no indications prior the the motor seizing up at a red light | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle stalled and failed to respond. There were no warning lights illuminated; however, the message “Reduced Acceleration – Proceed with Care” was displayed. The vehicle was then taken to a dealer and was scanned; however, no DTC was retrieved. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact related the failure to an emissions system failure and was concerned because there was no notification on the regen of the diesel engine. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 60 MPH, there was an abnormal sound coming from the engine compartment, and the oil pressure gauge dropped. The vehicle was steered to the side of the road, where it stalled. The vehicle was not able to restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,794. | Crash: No Fire: No Towed | 12,794 |
| Apr 2025 | ELECTRICAL SYSTEM | The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | I had a engine failure in my 2024 Chevy Silverrado Trail Boss1500. I had just exited off the highway and came to a complete stop at the stoplight. When the light turned green, I hit the gas pedal and I did not move. I looked down at my gear shifter and noticed the truck was in park (I did not shift the truck into park). I tried to put the truck into drive and realized the engine was not running. I tried starting the truck and it would not start. The truck would crank, but would not start up. I tried this several times with no luck getting truck started. I even tried to put the truck in neutral to get the truck out of the middle of the road and could not get it neutral to move it. I called chevy roadside to tow it to the dealer. The dealership called me on tuesday and said the engine had blown because of a bearing failure and engine needs replaced. Also, they have not let me know approx time I will get my truck back. They claim there's a shortages of engines on the 6.2 liter engine. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | Truck has 7000 miles defective valve body failure would not go into reverse and in limp went to dealership and diagnosis is needs valve body replacement with parts on back order with no eta. They said it could be 3-5 months. This is a national issue I’m on multiple social media sites for Chevy trail boss and there is too many to count and it’s been happening since 2021. GM has been no help no loaners and you have to pay for a rental for 3-5 months and pay your truck payments and hopes you are reimbursed at the end. They just recalled the 2021-2022 same 10spd transmissions they are selling Trucks knowing these issues exist also the lifter issues with total engine failures at 10000 miles. The transmission lock up at high speeds. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | the transmission slips into neutral when in drive or reverse. yes dealer states it the valve body on transmission part not available called general motors and they state looking to get part can not tell us how long this is on a brand new chevy silverrado 4WD 2024. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The truck suddenly and completely shut down while I was driving on the highway, with no warning signs before the total power loss. This unexpected failure put me in a dangerous situation. The vehicle had to be towed to the dealership where it was purchased, and after inspection, the dealer informed me that the engine had completely failed and now requires a full replacement. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | While driving my vehicle on the highway I was exiting when I looked down at the instrument panel it stated a message along the lines of shifting to neutral and to press the ignition to restart engine. I noticed the vehicle wasn’t accelerating when attempting so I slowed down and did what it instructed me to do. The engine then wouldn’t start, I was uneasy because cars were coming from behind at a decent speed because of morning traffic. I somehow managed to get it to crank and took it to the dealer right away. They stated it was from low voltage and were replacing the battery under warranty. I didn’t think that was the cause but gave them the benefit of the doubt. 2 weeks later while taking my family out, the same incident happened. I wasn’t able to get it to crank and had to get it towed to the dealer. They stated it was the engine because now the engine was making a loud sound when ignited. It is about to be 4 weeks without vehicle and no repair has been made due to no inventory on engines. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH and hauling a trailer, the "DEF Empty, Refill Now" message displayed, while the Diesel Exhaust Fluid (DEF) system was full. The failure reduced the power and speed. The vehicle was taken to the dealer and a second dealer, Young GMC of Burley (325 Overland Ave, Burley, ID 83318), where it was determined that the Diesel Exhaust Fluid (DEF) system would not function properly while hauling a trailer. The contact was informed that there were no repairs available for the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,000. | Crash: No Fire: No | 3,000 |
| Mar 2025 | POWER TRAIN,ENGINE | Was pulling out onto the road from sitting at a traffic light, vehicle was going less than 25mph when the engine made a clunk trying to shift and the check engine light came on. Computer software indicated “limp mode with reduced acceleration activated.” Vehicle wouldn’t accelerate above 35mph, had to drive on major highway to get to dealership. Truck is only used as commuter vehicle hasn’t towed anything. Dealership indicated valve body transmission failed with vehicle only have 9k miles on it. Part is on back order as it is being manufactured due to installed faulty part, problem has been going on in 2023/2024 Chevy and gmc trucks since January 2024 without a recall put in place. Problem is being fixed after the part fails and the truck fails to run at optimal valves. According to forums software update were installed versus recalls to the actually valve body part being. I was sold a truck in sept 2024 with a faulty installed part versus it being fixed before it was purchased. This caused me to be stranded 1500 miles away from my home and we were not made aware of the know valve body transmission issue. The information was covered up versus being disclosed. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL SYSTEM, DIESEL | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 55 MPH on a highway entrance ramp, the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the "Reduce Acceleration Drive with Care" message was displayed on the instrument panel. The dealer was notified of the failure and the contact was instructed to take the vehicle in for a diagnostic test. Once the contact arrived at the dealer, 13 diagnostic trouble codes were retrieved; however, the dealer could not duplicate the failure. An appointment was scheduled with the same dealer, and it was discovered that the diesel particulate filter was clogged with soot, causing the vehicle to enter LIMP Mode. Despite this discovery, the dealer was unable to duplicate the failure after the filter was unclogged. The vehicle resumed normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 11,267. | Crash: No Fire: No | 11,267 |
| Mar 2025 | ENGINE | Experienced sudden engine failure while driving on the interstate. Mileage on the vehicle is 11,635. Engine has been maintained as per manufacturers recommendations. Currently at dealership awaiting engine replacement. Was informed that main locking cap for crankshaft came apart, resulting in a hole in the engine block with sudden loss of oil and oil pressure. Currently replacement engines are not available as GM has had a large number of 6.2 L engines that have similarly failed. Dealer cannot provide information on when replacement will be available. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Truck went into second gear unexpectedly at 50 mph due to what dealer said was a bad solenoid. GM has had the truck for over a month with no date of an times repair due to no parts being available | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | On [XXX] at [XXX] while driving at highway speeds (70-75 mph) on [XXX] , I experienced engine failure in my 2024 chevy silerado zr2. Within seconds, the truck began to lose engine power, the check engine light came on, a transmission warning displayed, the truck shook violently and lost electrical power and power steering. I was able to get to the shoulder in less than a minute and the truck shut down completely. After exiting the truck, I observed smoke, the smell of fire and engine oil/ fluids all over the ground. There were no warning lights or symptoms prior to the engine failing. The sudden loss of power and power steering could have resulted in an accident. The vehicle has been inspected by a certified chevy dealer and they have verbally confirmed engine failure. i have not been provided any documentation or formal updates on the process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | I’ve had 3 occasions of this brand new vehicles front collision avoidance system going off HARD and locking up the brakes. It scared the crap out of me as there was nothing in front of me - if I hadn’t known the truck had automatic collision software - I’d have driven to the Chevy Dealership right then. The first time I thought it was a fluke. The second time it really caught me off guard. The third time (inside 2 months) I realized there is something not right. I reported it to the dealership but they wanted me to trade it in for a new truck. Sorry, no. I just want to report this problem as I’ve seen a recall on other vehicles with 10 speed transmissions. Their shifting problem - is also present in the Chevy Silverado Truck - but it has not impacted my use of…. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | While driving on the interstate at 75 MPH, the vehicle lost all motive power. No warning light was illuminated. I pulled over to the right side of the road and attempted to restart the vehicle; however, the vehicle failed to respond as needed. It was -30 degrees outside and it was dark. I had passengers in my vehicle, and we were stuck with no power or heat on the interstate. The vehicle could not be put into neutral to be moved off the interstate because there was the vehicle would not turn on. This was an extremely unsafe and dangerous situation for me and my passengers. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the engine was not available for replacement. The vehicle is still at the dealership and has been there for 2 months. The approximate failure mileage was approx. 19,000 miles. | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING | No warning vehicle has dead battery and first message that appears is ‘Service Steering Column Lock’. Cannot reset. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | My name is [XXX] and I currently own a 2024 Chevy Silverado 1500 ZR2 Truck with a 6.2 lt motor. On [XXX], my truck failed me at which point it had to be towed by road side assistance to Sun Chevy in Chittenango NY. While at the dealer I was advised that my Truck engine 6.2 is bad that the crank shaft bearing failed and further piston rods failed and it would need to be replaced. Two days following I received a call and was advised by the dealer (Sun Chevy) that GM advised the dealer to rebuild the engine. Once that was completed 10 days later the dealer contacted me and stated that the motor does not sound right and there were further problems. I was also advised by the dealer that this is a known problem with 6.2 motors and GM is aware of it. On (3-14-2025) I was told by Sun Chevy that the 6.2 motors are on backorder and I would have to wait approx 6 to 9 months. This truck is not even 1 year old and this is not acceptable in any way. I am paying on a truck that is not operable. I have always been a faithful Chevy owner however I cannot wait this long after buying a New Truck. I called GM to discuss options moving forward and them replacing my Truck. I can be contacted at [XXX], or [XXX]. According to GM This issue has been assigned a case number and that as far as it has gone. My famiky vacation now has to be cancelled as we were going to be traveling in the Truck and the Dealer stated that the loaner vehicle cannot leave the state. This is a complete mess. Any assistance would be appreciated. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the gear shift independently shifted into neutral, and the vehicle lost motive power. No warning light was illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle; however, the vehicle failed to respond as needed. An undisclosed dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the engine was not available for replacement. The approximate failure mileage was 10,518. | Crash: No Fire: No Towed | 10,518 |
| Mar 2025 | ENGINE | Jan 1 issues of knocking and loss of power occurred at 2100 miles; took the the dealership and it was determined that there was a collapsed lifter and 4 of the 8 were replaced. Mar 11 truck experienced loss of power and an a message to "press start again" was able to pull over and turn truck off and it would not start again; this occurred at 5,276 miles. Towed to dealership and it was determined that engine was seized and that it would require a complete engine replacement. | Crash: No Fire: No | Unknown |
| Mar 2025 | ENGINE | Dear National Highway Traffic Safety Administration, I am writing to formally report a serious safety issue with my 2024 GMC Sierra 1500 equipped with the 6.2-liter engine. At the time of the incident, my truck had only 17,000 miles on it and had received the two necessary oil changes as recommended. On Thursday, [XXX] while driving northbound on [XXX] in Houston, Texas, my truck unexpectedly lost power while in motion. Fortunately, I was in one of the right lanes and was able to push it to the side, but not before nearly being struck by another vehicle. Several cars had to swerve to avoid my disabled truck, and I truly believe that I could have been seriously injured or worse due to this mechanical failure. After having my truck towed to the dealership, I was informed that the engine had completely locked up and needed a full replacement. However, despite my immediate action to get the issue resolved, I have now been without a vehicle since [XXX], and as of today, March 10, 2025, there is still no replacement engine available. I have been told that the 6.2-liter engines are on backorder for 5 to 6 months because this issue is happening to so many vehicles. This raises serious concerns: If so many of these engines are failing, why has there been no recall issued? How is it acceptable for GMC to sell vehicles with a known defect that can lead to life-threatening situations on the road? Why am I still paying a $1,300 monthly car note for a vehicle I have not been able to drive in over three months? This is not just a case of vehicle reliability; this is a severe safety hazard. My truck failed suddenly in moving traffic, and based on the widespread engine failures, it appears that this could happen to many other drivers as well, potentially leading to catastrophic accidents. I urge the NHTSA to investigate these engine failures immediately and take appropriate action, including issuing a recall if warranted. I would appreciate an update on INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed and then stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact stated that the check engine, 4WD system, and transmission warning lights were illuminated. The contact had the vehicle towed back to the same dealer who diagnosed the vehicle and determined that the transmission valve body needed to be replaced. The dealer informed the contact that the part needed for the repair was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 11,082. | Crash: No Fire: No Towed | 11,082 |
| Mar 2025 | ENGINE | I was driving on [XXX] leaving from Onawa, IA. Up to this point I had not issue or notifications about my vehicle. While driving North bout and having the adaptive cruise control set at 80 MPH, I was in the left lane passing 3 semis in the right lane. After passing the first one, the first semi merged to the left lane following. I was approximately 1/2 passed the next semi when all the sudden my cruise started to slow down. It went from 80 to 78 back to 80, then 80 back to 77 to 80. Suddenly and with no warning the engine completely shut down and I went from 80 - 0 is approx. 100 feet. The semi behind me sounded their horn loudly as they almost hit my rear end before merging over. I had no time to go over to the right shoulder and had to go to the left where the vehicle would not move. I could not move the vehicle off the shoulder as it would not shift to natural. Law enforcement was notified as the safety of the vehicle on the left side of the interstate caused safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |