Complaint volume
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
262 consumer-submitted complaints on record for the 2024 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 5 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 33 complaints, with an average reported failure mileage of 11,315 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
262 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | ENGINE | Recall in place and truck shows recall, multiple appointments made and canceled. Dealer unwilling to handle recall to ensure safety and remove safety recall attached to my vin. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | When in Normal Drive mode, an unexpected or accidental bump of the Transmission T-Handle shifter between the seats towards rear of vehicle while at a stop sign or parking lot, etc. will "Lock The Transmission in Low Gear 1 out of 10 available gears". If one pulls out into traffic without noticing this event, the engine will approach redline without shifting into the next gear until the situation is acknowledged and the T-Handle is one again pulled back to reset it into automatic drive mode. This is frustrating and potentially dangerous if the situation is not recognized quickly. I suppose engine damage could be at risk. There is "No save the engine by automatically selecting the next gear if this condition happens. There is also no lockout requiring the T-Handle Shift Button on the side requiring to be pushed to acknowledge the desire to set this mode". I tested similar settings on Honda Pilot and it DOES UPSHIFT even if in this manual mode to protect engine and occupants from this difficult situation. I personally will no longer allow any others to drive my truck until this situation is remedied. It appears to be dangerous to me and my truck for those who have no idea this can occur. Please try it for yourself. Vehicle must be similar to 2024 Silverado High Country w T-Handle shifter between the seats. My hope is an over the air update can remedy this situation. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the instrument cluster, steering functions, camera, and seat were inoperable. The contact stated that the instrument cluster was blank. While driving, there was a message “Can not Remove or Delete while Driving”. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the electronics, and a software update was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300. | Crash: No Fire: No | 300 |
| May 2025 | STEERING,SUSPENSION | The contact owns 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000. | Crash: No Fire: No | 59,000 |
| May 2025 | ENGINE | The vehicle currently has 25,871 miles and is burning approximately 2 quarts of motor oil every 3500 miles (oil life indicator at 53%) | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Driving home, vehicle jolted, came to stop. Engine making metallic noise and would not start. Had to have vehicle towed to dealership. Dealership confirmed engine blew due to internal failure. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | hola buenas tardes escribo estas lineas por aqui por que me siento indignado realize una compra de esta camioneta cash en 90 mil dolares 0KM y aun no tengo un año usandola y la he tenido que llevar al talle unas 10 oacaciones por problemas diferentes y el consercionario santo domingo motors no me da una solucion especifica ya que siempre el vehiculo vuelve con la misma falla desde consumo de aceite, perdida de fuerza en el motor deterioro de luces frontales deterioro del pintura oh esmalte del chasis esta oxidado el vahiculo en varias ocaciones se me apago corriendo pudiento esto hacer que yo y mi familia tengamos un accidente ademas HE TENIDO QUE ESTAR SIN VEHICULO POR MAS DE UN MES SEGUIDO Y LA EMPRESA NO SE HACE RESPONSABLE DE NADA TABIEM HE TENIDO QUE PAGR GRUAS PARA QUE ELLOS PUEDAN RECIBIR EL VEHICULO REALMENTE YA EN ESTA EMPRESA NO CONFIO PARA POR QUE TAMPOCO HAN SIDO LO SUFICIENTE CLARO CONMIGO SIEMPRE ME DAN UN CUENTO,, YO NO QUIERO ESA CAMIONETA YA POR ESO REQUIERO DE SU AYUDA POR QUE YA LA HAN MANIPULADO DEMASIADO ESA CAMIONETA Y YO COMPRE UN VEHICULO 0KM PARA NO TENER PROBLEMAS Y ESTOY 100% ARREPENTIDO 1RO DE COMPRAR ESA MARCA Y 2 DO DE HABER COMPRADO EN ESA ENTIDAD ESPERO SU PRONTA RESPUESTA AAHH AHORA MISMO LA UNIDA LLEVA PRÁCTICAMENTE UN MES DONDE ELLOS | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available. | Crash: No Fire: No | 23,000 |
| May 2025 | ENGINE | Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months… | Crash: No Fire: No | Unknown |
| May 2025 | FUEL SYSTEM, GASOLINE,ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed, the vehicle stalled, and the check engine warning light illuminated. In addition, the contact stated that the heavy fuel consumption warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the fault code had been reset. The failure reoccurred and the check engine warning light illuminated. The contact stated that there was a burning fuel odor around the exterior of the vehicle. The contact stated that the failure was persistent; however, the vehicle was taken to the dealer several times due to the failure however, the failure was not duplicated. In addition, the contact stated there was an abnormal squeaking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200. | Crash: No Fire: No | 200 |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3. | Crash: No Fire: No Towed | 3 |
| May 2025 | ENGINE | I was cruising on [XXX] with about 55MPH, and the engine suddenly shut off without any indication. I had to turn on emergency light and came to a full stop in the traffic to restart the engine. It was a route with very heavy traffic in New Jersey, and the lost of power was very scaring and exposed me to a very serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | On April 25, 2025, I was driving on the expressway to work when my 2024 Chevy Silverado 6.2 liter suddenly lost all power. I had to coast from the 3rd lane to the off ramp to get out of other vehicles. My truck was towed to Garber Chererolet in Webster NY, at an expense to me. On April 28, 2025, I was informed by the service manager at Gar er Chevrolet that my Chevy Silverado, 6.2 liter motor blew up and needed a new motor. Later on during the course of that day on April 28, 2025, I learned of, on a national media platform, that General Motors initiated a recall for the 6.2 liter motors that were defective not only for Chevrolet products but all GM products with the 6.2 liter motor in them. Unfortunately I never received a recall notice by the Chevy app, email, USPS Mail or any other means of communication. On Tuesday April 29, 2025, I initiated a claim with General Motors Customer Service Care. This is very very bad, knowingly that there were issues for years with the 6.2 liter motor. I've driven Chevrolet my whole entire adult life because I believe in the product. However, I am going to reconsider my buying options immediately due to the incompetence and negligence of General Motors. This is a serious offense, not only against me but for the whole general population that drive these vehicles. GM pute and all in a very serious situation that could have led to serious physical injury or death itself! Now General Motors tells me that I have to wait between 2 and 3 months for a new 6.2 liter motor because it's on back order. This is not acceptable in no way for myself or anyone else. I will be joining the class action lawsuit against General Motors and all the incompetent executives who knowingly and egregiously hid this from the general public, their customers, including myself. I am beyond angry and have zero confidence in GM going forward. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | My 2024 Chevy Silverado Trailboss with the 6.2 engine has had engine tick since it had about 1200 miles on it, I brought it into the dealer where I purchased it and they determined nothing was wrong with it, now today, the noise is way worse, so I called local dealership to my area, with this engine recall on the 6.2’s, the service guy I spoke with said GM has not come up with a remedy yet so there is nothing they can do about it. I asked them what I’m supposed to do, he said keep driving it until it locks up, I asked him if he was serious and he said yes, drive it until it locks up then have it towed to dealership, if they have a loaner I might get one, I said it’s a safety issue if it locks up on the highway or in traffic, he said yep, drive it until it locks up! GM has had 2 buy back programs on this and they still do not have a fix? | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | I got my new 2024 Chevy Silverado 2.7l turbomax custom 6 months ago. It shifts weird the first few times from a cold start. I have asked the salesman and he said yeah you have to let the truck warm up for 5 min or so. But even in doing so it still happens, worse the colder out it is. Yesterday I went to grab some food and went to take off onto the main road and when it tried to shift from first to second it felt like the transmission just stopped working for a few seconds then hit 2nd gear hard. I was told this was because the truck needs to get used to the way I drive it. Which I now have close to 4,000 miles on it and it still happens almost every time I shut the truck off and it cools down to ambient temperature. I know this is not normal, and a big safety concern because when I do go to pull out and this happens it feels like a total loss of power and does not take off like it should. I have yet to bring it into the dealership. But I have called about the issue and was told this is normal and would go away. Which it has not. So I am going to make a appointment to get it in the shop. I have also read that many others are having this same exact issue. In which case some people are saying they told them the same thing “that it’s normal”, I have heard others say they will change transmission fluid because the fluid they used is to thick, and have heard of others who had to have them change out the control module for the transmission and or reset it. I am just worried that I’m going to pull out on day and have this happen and get hit from the rear because I don’t have the power I should have to take off properly. Not to mention I should not have to let my car idle for 5-10 min before I can drive it. That’s a huge waste of gas, and time, plus having your direct injection idle makes a ton of carbon build up in the engine. I am not a certified technician but I have been working on my own vehicles for over 20 years now. So a brand new truck should not be doing this. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | It happened to me twice but the first time I was driving on the highway with my family and without warning my engine cut off and I had a message that said “press start button to restart”. I coasted to the shoulder, put the truck in park, and was able to restart. I took it to my dealership where they ran codes and nothing wrong with the engine showed. About 2 weeks later I was taking my kids to daycare and had just exited the highway when my engine cut out again. I pulled up to the 4 way stop sign intersection and tried to restart the truck but it was completely dead and I was stranded in the middle of the intersection with my 3 and 1 year old. The truck threw an engine light this time. I tried to get the truck out of the intersection but the gear was stuck in park and wouldn’t shift to neutral. I then had the truck towed to my dealership where it has been since. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE,FUEL/PROPULSION SYSTEM | While merging onto the fast lane of the highway i experienced a "press push start to restart" alarm and total loss of power as I went to accelerate and merge with traffic. It was almost like the truck was in neutral but pedal would not even increase the rmp. There was no shoulder and I was forced to stop and restart my vehicle between the onramp and the fast lane. Im fortunate to not have ended up in a bad rear end accident. It did the same a half mile later where atleast I had a shoulder to pull off onto this time. Check engine light threw up a camshaft position sensor fault | Crash: No Fire: No | Unknown |
| Apr 2025 | STRUCTURE | While driving on March 23, 2025, we heard a loud bang, we stopped at a gas station shortly thereafter and realized the tailgate had fallen open while driving and struck the trailer hitch. The latch/camera compartment were broken and hanging from where it struck the crank for trailer hitch and the tailgate was damaged (dented). It was taken to the dealership where they advised there is a recall on some models due to this same issue. They checked and advised our truck is not part of recall. We filed a PAC claim with Chevrolet which they are declining to pay. The latch/camera is currently taped into place. It has fallen open while driving one additional time since the first event. We frequently carry things in the bed of truck and our safety and that of anyone behind us could be in jeopardy. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the contact noticed oil leaking from the bottom of the vehicle near the engine compartment. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,997. | Crash: No Fire: No | 9,997 |