Complaint volume
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
262 consumer-submitted complaints on record for the 2024 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
262 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 5 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 33 complaints, with an average reported failure mileage of 11,315 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
262 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | POWER TRAIN,ENGINE | What is happening with my vehicle is a major safety concern in my opinion for myself and for my family. I purchased the vehicle on February 18,2026 from Ryan Ford in sealy,TX with approx 32,800 miles. The first incident was on March 16 with 33,718 miles, my daughter and I went to leave the Lowe’s parking lot and my vehicle would not go in reverse. It however would go in drive, so after being pushed back out of the parking spot we left for our home.(this part of not going in reverse I do have on video) Once on the feeder road and up to approx 45mph my vehicle went completely out of gear and had to coast to a stop on the side the road. Turned vehicle off and on and it went back in gear, after making it home I made and appointment with the dealership and dropped it off that day. I was informed no codes came up and the dealership could not get the issue to duplicate so I received my vehicle back. The second incident was on March 21 trying to leave the convenient store, I put my vehicle in reverse and pressed on the gas to go backward and nothing happened. Then I pressed on the gas again and it threw my vehicle in reverse and jolted my truck back several feet before I could press on the brake. Luckily no one or no object was behind me. The third incident was on April 3rd trying to leave Walmart. My truck would not go in reverse again. I pressed the gas pedal several times and out of nowhere again it threw itself in reverse and jolted my truck back again. (I also have this on video as well). | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE | The 6.2L V8 motor is known to have faulty internals. I was driving down the highway and the motor shut off. The vehicle needs a new motor now. GM has offered an oil viscosity change to 0w-40. That was done 20k miles ago. This vehicle now needs a new motor | Crash: No Fire: No | Unknown |
| Apr 2026 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 55 MPH, the vehicle started jerking and shuddering before it stalled. There was an abnormal grinding sound coming from the engine compartment. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. The manufacturer was informed of the failure. The failure mileage was 13,222. | Crash: No Fire: No Towed | 13,222 |
| Apr 2026 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2/28 January 17/2026: at a red light, car shut off and wouldn't turn back on in the middle of snowing road, indicator lights all on and present could not restart car, police present-had to unhook battery due to safety concerns March 18/2026: , all indicator lights on, speed limitation to 62 on the highway, loss of power steering, didn’t turn back, called for tow and the morning after turned on and check engine light off Vehicle in at dealership: March 26-27, 30-31: Could not replicate issue, no r/o codes 4/1 Contacted by Brian with GM Corporate- “can’t do anything until the check engine code goes off again”. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | truck shut off while driving in traffic managed to steer it off the road, towed to dealership with p0016 code as well as a bunch of others. known recall issue passed gm pico test a month earlier. now when I log in here to view recalls it says 0 recalls not repaired. Now truck has to get a new engine. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Summary of Incident: On March 28, 2026, while traveling at 70 MPH on the Florida Turnpike, the vehicle suffered an instantaneous loss of motive power. The engine died abruptly with no warning. Upon reaching the shoulder, the electronic transmission locked, refusing to shift into Neutral or Park. The engine cranks but will not start. 1. Component Failure & Availability: The exact component is currently unknown, but the failure involves the Powertrain, Fuel System, and Electronic Transmission Control. The vehicle is currently at an authorized dealership and is available for inspection by the manufacturer or NHTSA upon request. 2. Safety Risk: The sudden loss of power at highway speeds created an immediate risk of a rear-end collision. Because the electronic transmission locked and would not allow the vehicle to be shifted into Neutral, it became a fixed object on a high-speed shoulder. It could not be pushed to a safer location, increasing the risk of a secondary accident. 3. Problem Reproduction: The vehicle was towed directly to an authorized Chevrolet dealership. As of this filing, the dealership is in possession of the vehicle, but the failure has not yet been reproduced or confirmed by a technician as they are awaiting formal diagnostic commencement. 4. Inspections: The vehicle was inspected by a roadside towing professional for transport. It is currently at the manufacturer’s authorized service center awaiting a formal diagnostic inspection. No police or insurance inspections have occurred. 5. Warning Symptoms: There were no warning lamps, "Check Engine" lights, or messages prior to the failure. No symptoms like rough idling or unusual noises occurred. The vehicle performed normally until the moment of total power loss. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | 1. Transmission shudder at highway speeds between 64 and 83 miles per hour. 2. Pour fuel economy; 12.5 mpg @ 65 mph, 11.8 mpg @ 70 mph, 8-9 mpg @80 mph towing a 2025 utility trailer wiith motorcycle approximately 1800 pounds. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | I had my oil changed and the next day the check engine light came on. I looked on the Chevy app to see what it was and it said Varuable Valve timing issue. I Click further into the app warning and it said, Engines equipped with this system use sensors that regulate the opening and closing of the intake and exhaust valves to optimize performance and efficiency. I live 3 and a half hours away fro. The dealership so I had some mechanics look at the truck just to see if they could pin point what the issues was exactly. They didnt pull or work on anything just looked around listened and plugged in a code reader. The code reader found some codes that had to do with 3rd stage valve timing issues and VVT. And 1 or 2 other codes. But they didnt know exactly what was wrong. I had my oil changed 1 more time to see if maybe that was the issue. It did not fix the issue. I called the dealership to make a appointment. I brought it in and get a call that the cam shaft need to be replaced. It was in the shop for about a month and when they said it was ready. I went to pick it up and as I was pulling out of the dealership parking lot. The check engine light came on and I drove back and it had the same codes. And now it is being worked on again. The safety side is if it looses power while im going 65 mph it could be really dangerous. Becaue there could be metal shavings in the oil possibly. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review. | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE | My truck engine stopped working while driving down the road causing me to lose power and I was not able to exit the roadway. There were no warning or messages until the loss of power and dash stated to "restart the engine". This was not possible. The truck was towed to a Chevy dealership and they confirmed the engine seized up do to unknown engine failure. This is a 2024 6.2L engine with 45000 miles that is NOT under recall. The dealership replaced the engine under the powertrain warranty. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | I was driving down the highway and the vehicle suddenly shutoff without any warning. I coasted down an off-ramp and came to a stop in the middle of a round about. The vehicle would not re-fire and had to be towed to dealership. When at dealership it was discovered the engine failed. This is a 2024 6.2 liter engine that was not included in recall. I could have caused an accident on the highway as I suddenly lost power. People who were included in this recall received a 10 year 150K warranty on the new engine. My truck should be included in that. | Crash: No Fire: No | Unknown |
| Mar 2026 | FUEL/PROPULSION SYSTEM | The DEF tank failed making the exhaust system malfunction. This puts the vehicle in limp mode. | Crash: No Fire: No | Unknown |
| Mar 2026 | POWER TRAIN | On 1/31/2026, while returning from an AKC event with my XXX year old border collie, I was traveling on IXXX at approximately 70MPH in the left hand lane passing other traffic. As I started up a hill in a remote area, I began to hear a knocking sound coming from the engine compartment that sounded like a rod knocking and the truck began to struggle to continue up the hill. It then lost all power, a message stating to shift to neutral and restart flashed on infotainment screen, I shifted to neutral and pushed the start button, but everything went blank. I had to struggle to merge back into right lane and eventually over to the breakdown lane, approximately 5 miles from the nearest exit. I was forced to remain on the side of a busy interstate for approximately two hours during an unusually cold day for Florida that consisted of snow flurries while waiting for roadside assistance. Luckily, I was able to arrive at the dealership 5 minutes before closing and was able to get my truck checked in. The service writer knew exactly what the likely issue was when I described my ordeal, and it was partially confirmed when she pulled the Christmas tree of codes from the computer that my truck was throwing. It should be noted that the truck would not restart after the catastrophic failure that stopped the motor at 70MPH on the interstate and would not shift to neutral for the tow truck operator to load or unload onto flatbed. Subsequently, Techs determined that engine failed due to suspected internal damage to crankshaft and motor was replaced under warranty along with torque converter. The failed engine serial number was [XXX] but I was never notified or included in current recall 25V274, It did not show as active recall in GM App nor was it inspected during LOF visits at various GM Service departments. My truck was in GM service from 1/31 - 2/21 for the engine replacement, Mileage on 2024 Silverado 1500 High Country was 25,274 at failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Component: Faulty coolant control valve causing reduced acceleration and check engine light to come on. Fan is constantly on when reduced acceleration is displayed. Safety: can overheat, reduced acceleration can cause an accident. Problem reproduced: Dealer did check and confirm codes and errors. Dealer confirmed item failed. Coolant control valve needs to be replaced. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been reproduced or confirmed by the dealer and they will be inspecting it in the next coming days. There were no warning lamps or messages indicating failure or that my tailgate was open. I’ve provided photo documentation showing me closing the tailgate as well as a photo of the object falling onto the road. | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | After taking in to dealer for recall diagnostics and higher viscosity oil change a couple months later. Heard a noise while driving on interstate, lost cruise control, stability system, engine light came on with a ECS. Kept driving on the interstate until we got to a red light and the engine died. Cranked starter but hard to start and ran rough and died multiple times. Feathered throttle to get over 1K RPMs to get it off the street. Towed to nearest Chev dealer. P300 code. Tore engine down. Here is what dealer documented: CUSTOMER STATES CHECK ENGINE LIGHT IS ON WITH SERVICE TRACTION & SERVICE ESC MESSAGES. ENGINE IS RUNNING ROUGH AND WILL STALL. TOW IN. Valve Spring Replacement - Replacing the faulty valve spring on the cylinder 7 exhaust side is necessary as it is causing the exhaust valve to remain stuckopen, leading to engine misfire and over 80% leakage in that cylinder. This service can help restore proper engine compression and improve engine performance. Op.1 CEL -CEL: Customer states 1. replaced the exhaust valve spring and valve spring seal. reinstalled components with new seals and cleared dtcs. started engine and verified the engine starts and runs but having multiple cylinder misfires. reset engine fuel trims and brought engine to operating temperature and let it run for some time. other cylinder misfires went away but still found a dead misfire on cylinder 7. removed and swapped spark plugs with no change. noted the spark plugs have some exhaust build up on the tip due to the faulty exhaust valve spring. performed a static compression test and found the compression to be 175 psi and a running compression test with a smooth build up to 125 psi. checked spark and spark was good. tested the injector system using the AFIT test and found the test to pass indicating no faults with the fuel injectors. performed a cylinder leak down test and found no cylinder leakage coming from cylinder 7. put engine back together and cleared dtcs. reset the throttle | Crash: No Fire: No | Unknown |
| Feb 2026 | ENGINE | GM replaced engine after a complete failure associated with a defective engine recall. The remanufactured or new engine installed seems to have a similar defect as the original engine. Returned vehicle for service and was told GM refused to repair or replace the engine until the vehicle suffered another complete engine failure. Regardless of any safety concerns of an another complete engine failure. | Crash: No Fire: No | Unknown |
| Feb 2026 | STEERING | At just over 36,000 miles, the vehicle randomly started jerking to either side of the road. It's not continuous and happens at random intervals while driving. Sometimes the steering wheel would jerk with the movement of the tires, other times, it felt as if the steering wheel had disengaged for a moment. The first time it happened, we were traveling on a highway at 55mph and were jerked towards oncoming traffic. I immediately stopped the vehicle and turned around to head back home at a safer rate of speed. The steering issue continued numerous times until my arrival at home. This issue just happened today, so it has not been inspected by anyone yet. There were no warning lamps, messages, or other indications. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | Transmission failed at 15000 miles. Attempted to shift to reverse and instead car went into neutral. Allowed me to shift into forward but quickly went into “limp mode” once underway. Seems like the same issue as many similar gm trucks have had with transmissions but my 2024 is not included in active recalls when searched by VIN. Suspect it probably should be since issue appears to be the same as those that are. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Was driving 45 mph when a “ Conditions Not Correct for Shift” warning pops up on the screen and puts me into neutral, but came to a stop in a neighborhood entrance and have not been able to start or put the vehicle into gear | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | My engine shutoff while I was driving on the highway. I had the initial recall remedy performed on my 6.2L 2024 silverado truck by getting the thicker oil about 8 month's ago. Now my truck is in the shop I'm suppose to be getting a replacement engine. I'm not sure if I can trust the replacement engine im getting. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | After engine blows due to recall and engine not running, it is impossible to shift the electronic transmission into neutral mode for towing. This happened to me in November of 2025 and I was recently told that I should report the issue. Neither the tow truck operator nor myself were able to get the vehicle into neutral without the engine running. I could have easily been stuck in the middle of traffic and no one would be able to help me move to a safe location. Some way of easily getting the vehicle into neutral without the engine running needs to be added to all Silverado’s with electronic transmissions. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | 2024 Chvrolet 3.0 Diesel is losing oil at 3k miles on every oil change. DTC P06DD , dealership did an oil consumption test, they have determined there is signifcant oil loss after every oil change after 3k miles. Truck is at 71k miles. Engine power loss while driving, check engine light on, drove straight to the dealership. | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE | In May 2025, we received notice that my truck was involved in GM Safety Recall N252494000. In July 2025, a fuel consumption test was performed because the vehicle showed low oil pressure and was 2-1/2 quarts low. Chevolet indicated "consuming oil" was normal; however, I have owned trucks for 25 years and have never "consumed oil". In October 2025, we received notice that we could finally schedule the engine inspection at a Chevrolet Dealer of our choice. We scheduled this appointment for Monday, November 17th, 2025. The Picoscope Inspection was performed and the engine passed. They installed new higher viscosity oil, new oil fill cap and insert; but they note that the vehicle had no oil on the dipstick and would like to have another consumption test performed in 2000 miles. The next day, Tuesday, November 18th, 2025, the engine failed. The initial diagnosis was a continuous misfire of cylinder #3 requiring a Valve Lifter Replacement on Left Side. Upon completion of this work, they identified additional issues including spun crankshaft thrust bearing and damage crankshaft journal requiring replacement of the 6.2L engine. The engine failure occured the day after the proposed recall "fix" indicating that the picoscope test and higher viscosity oil is not an effective remedy. I brought up concerns about the consumption of oil multiple times with the Chevy Dealer multiple times and the response is "oil consumption" is considered normal with this engine. Not having my vehicle created significant hardships as I work in construction. I did not have a toneau cover to secure my tools, I did not have the ability to use my toll pass on the highway, I could load construction materials into the rental vehicle, and I had to switch between 4 different rental vehicles during the course of the 65-Day Repair! | Crash: No Fire: No | Unknown |