Complaint volume
277 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
277 consumer-submitted complaints on record for the 2024 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
277 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, engine and engine cooling. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 38 complaints, with an average reported failure mileage of 12,527 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
277 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | AIR BAGS,FORWARD COLLISION AVOIDANCE | My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Oct 2024 | PARKING BRAKE,POWER TRAIN,VEHICLE SPEED CONTROL | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800. | Crash: No Fire: No | 3,800 |
| Oct 2024 | POWER TRAIN | On [XXX], my Chevrolet Silverado 1500 Custom, Trail Boss 7,500 miles lost immediate power during driving operations. I was accelerating from a stop and my truck immediately lost power and my RPMs rose drastically without any power to my wheels. In an instant, the truck surged in power and continued to loose it while in traffic. I had to control the vehicle by slowing down. The check engine light appeared and warning messages to reduce acceleration and drive carefully. All of this occurred violently and without any warning. The truck reduced speed on its own and allowed me to drive 35 mph for two miles into the dealership which happened to be close. There is an extreme risk here for anyone who is driving at interstate speeds and this were to happen. After experiencing this incident, I was told the transmission or the transmission valve body required to be replaced by the dealership. I researched this later and discovered an extensive list of year models with the same problem. I was told services bulletins have been issued on this issue, but this is a serious risk to loss of life. I was told today Chevrolet doesn’t have a solution to the valve body problem and I would be without my vehicle until it is found and repaired. I am requesting a formal investigation. My truck is located at Tom Gibbs Chevrolet, Bunnell , Florida. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | all camera work off and on had it at dealer 6times cannot fix it | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | Fuel system failed and cause damage to the engine. Failure of motor can cause loss of power steering and brakes. Dealership confirmed that a fuel injector made contact with piston and deposited debris into the motor. No warning lights of error codes prior to event. | Crash: No Fire: No | Unknown |
| Oct 2024 | STRUCTURE | The dashboard is cracking and falling apart. | Crash: No Fire: No | Unknown |
| Oct 2024 | POWER TRAIN | Per the dealership service department the Valve Body went out and it is a manufactured misbuild | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect. | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000. | Crash: No Fire: No | 4,000 |
| Sep 2024 | ENGINE | While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,AIR BAGS,ENGINE | After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM | The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | 1. Experiencing intermittent hard shifting accompanied by shock and noise, 2. Unexpected shifting and shifting delays that cause rapid RPM increases. These issues were primarily observed at low gears and worse with stop and go traffic. The check engine light appeared approximately one month after noticing these symptoms. | Crash: No Fire: No | Unknown |
| Aug 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | WHILE USING CRUISE CONTROL ON FREEWAY AT APPROX 70 MPH WHEN HEADED UP HILL AND THE VEHICLE REACHES APPROX. 2500-3k TACH, THE CRUISE WILL DISENGAGE AND SPEED WILL DROP IMMEDIATELY WITH NO WARNING. DEALER SAYS MANUAL STATES ONE MAY HAVE TO USE THROTTLE TO MAINTAIN SPEED BUT DOES NOT MENTION CRUISE DROPPING OFF. THIS IS AN EXTREME SAFETY RISK WHEN A VEHICLE IS BEHIND YOU ACCELERATING ON THE SAME INCLINE AND YOU SUDDENLY DROP SPEED WITH NO BRAKE LIGHTS ILLUMINATING. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | The interior of the 2024 Chevy Silverado is trimmed in chrome accent pieces. These trim pieces reflect the sunlight directly into the drivers' eyes while operating the vehicle causing blinding reflections. I have had 2 near miss collisions because the reflection from the trim pieces blinded me momentarily. | Crash: No Fire: No | Unknown |
| Aug 2024 | SUSPENSION,STRUCTURE,ENGINE | I had a car accident in Mexico while I was driving inside the beach | Crash: Yes Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM | Vehicles dash restarted while driving. All error lights came on and the dash cycled back up like when starting the vehicle. This is a safety risk because you cannot see any info on the dash, including speedometer, RPMs and fuel level! I spoke with the dealer, and the dealer stated if they cannot re-create the problem. There is nothing they are able to do and they have not heard of this before. There were no warnings at all for this issue. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Bought my truck new in March, after just 1 week i took my truck in after i noticed a loud rattling sound. Dealership replaced the rear section of the exhaust. After just a few days the noise came back. Now GM wont do anything about it. Truck has 11k miles on it now and the noise continues to get louder. Truck is available to be inspected. I dont feel the truck is dependable. Dealership has heard the sound again but wont do anything because GM wont pay for another exhaust system. No warning lights. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | As I stopped at a red light, I received a message on my instrument panel to “push state”. I noticed my RPMs were at 0 and my vehicle was in neutral. I attempted to shift into drive, but received the same message again. I already had my foot on the brake as I was stopped, so I pushed the start button. The vehicle began its normal startup sequent and my RPMs return to normal. I shifted into drive and was able to continue to where I was headed. At no time did I ever shift the vehicle into neutral or turn it off. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Back up camera and other cameras intermittently stop working and an error pops up on the screen. Could be a safety issue when reversing. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The cluster that makes my dash gauges visible has failed and malfunctioning. The safety concern is that I cannot see my speed, my tire pressure, mileage, and I will not be able to see if there are other issues wrong with my vehicle since the entire dash gauges are not visible. The system is not resetting while driving and I lose power when it does that. I have to guess when to put gas or put the risk of myself and other drivers of my vehicle stalling out in the middle of a highway. The issue has been inspected by a dealer during an oil change and they even left a note for me that they were unable to reset my oil mileage because the system is not working. The dealership performed a system test and performed an update and they confirmed that did not fix the cluster issue. There were no warnings before this happened. | Crash: No Fire: No | Unknown |
| Jun 2024 | TIRES | Tire: 275/60R20 I was driving at the top of Bay bridge, MD and the rear tire just blew up and automatically messaged came on the gauge cluster and my phone that there’s 0psi in the tire so I had to stop on top of the bridge and put a spare on which was quite dangerous but I had no choice because I couldn’t drive on the rim, tow truck showed up and helped me, I had only couple ladders on the back so there was almost no additional weight on the tires and at only couple months old vehicle with only 4,900 miles this should’ve happened. I automatically went to the dealership that I bought the truck and showed them the picture where it happened and what exactly happened and at first they wanted me to pay for the tire but I insisted that they will have to replace it for free because they sold me a vehicle with defective tire so days later they did install a new tire as a one time courtesy they said, but I did check on this tire and there’s a 3yr free replacement warranty if it’s a defective tire but the dealer didn’t tell me that, so now I wonder if any of my other tires will have the same defect? | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | Rear back up camera and front camera only work intermittently. This is concerning when backing up in congested areas such as busy parking lots and backing out of driveways. The dealership has been made aware of the issue, but I have not had time to take the truck in to get assessed. The only warning I get is a blank screen with a ‘X’ and a camera icon. | Crash: No Fire: No | Unknown |
| May 2024 | STRUCTURE | The interior of the updated 2022+ Silverado 1500 and 2024+ HD Silverado has multiple chrome surfaces lining various components of the dash and center console. When operating the vehicle during daylight hours, the reflectivity of the chrome reflects sunlight and directs glaring light into your eyes at various angles. This glaring and dazzling light reflection causes a direct blinding irritation to the driver that interferes with visibility outside of the vehicle and reduces the driver's ability to safely identify and react to changes in the roadway or surrounding traffic. This is an issue that is widely reported by a multitude of owners across online forums and social media groups. | Crash: No Fire: No | Unknown |