Complaint volume
322 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
322 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
322 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
322 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | POWER TRAIN,FUEL/PROPULSION SYSTEM | The fuel pump went out, left me stranded and was replaced The transmission went out and was replaced. The lifters in the engine were replaced. When will the engine recall be addressed/acted on? The "cure" to install heavier engine oil is a very bad "bandaid"....truly masks the problem. Maybe the Chevy CEO should return her 2024 $25mm bonus to help pay for the repairs. | Crash: No Fire: No | Unknown |
| Aug 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH uphill, the check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after waiting for several minutes. Additionally, the contact stated that vehicle was idling rough while driving. The contact stated that the rough idling persisted. The vehicle was taken to the dealer but was not diagnosed or repaired because the recall repair part was not available. The contact scanned the vehicle with a diagnostic code reader and retrieved DTC: P0016, which indicated that the powertrain control module (PCM) had detected that the crankshaft and camshaft were not synchronized. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had safety concerns while driving the vehicle. The failure mileage was approximately 49,500. | Crash: No Fire: No | 49,500 |
| Jul 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | THIS TRUCK HAS A PROBLEM WHERE AT LOW SPEED WHILE TURNING LEFT THE ENGINE SURGES AND THE TRUCK SPEEDS TO 15 MILES AN HOUR UNLESS I JAM ON THE BRAKES . THIS STARTED JUST TURNING LEFT AND NOW ITS STARTING TO HAPPEN TURNING RIGHT . I HAD THIS TRUCK TO KOONS CHEVOLET TWO OR THREE TIMES FOR THIS PROBLEM BUT IT STILL PERSIST TO HAPPEN. THIS VEHICLE IS DANGEROUS. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I have had to replace 2 batteries due to the tailgate opening and shutting randomly even when parked, and ruining my batteries. You recalled the 1500 HD's for the same issue... but yet not this model when it's clearly happening to 1000's. I'd appreciate it being fixed | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While driving 55 MPH, the vehicle stalled with an unknown message displayed. Due to the failure, the vehicle was towed to the dealer. Several days later that the dealer informed the contact that a new engine had been ordered and the new engine was replaced. The contact stated that after retrieving the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle serviced. The contact stated that while in a store parking lot, the vehicle failed to start after several attempts. Due to the failure, the vehicle was towed to the dealer where the mechanic discovered that a fuse connector was loose, causing the failure to start. The contact was also informed that the dealer failed to replace several screws and bolts back in place once the engine was replaced. The vehicle occasionally surged forward or hesitated while depressing the accelerator pedal, causing the contact to lose control of the vehicle while driving at various speeds. The manufacturer was made aware of the issues and the contact was informed that a refurbished engine was placed inside the vehicle and not a new engine as the dealer had stated. The vehicle remained with dealer due to safety concerns. The vehicle was not repaired. The failure mileage was approximately 26,000. | Crash: No Fire: No Towed | 26,000 |
| Jul 2025 | ELECTRICAL SYSTEM | I am filing this complaint against General Motors (GM) and its affiliated dealership Kunes Chevrolet for the unauthorized installation of a surveillance/tracking device (LoJack) in my vehicle, which resulted in severe personal harm, digital exposure, and downstream targeting. On [XXX], I purchased a 2023 Chevrolet Silverado from Kunes Chevrolet in Morrison, Illinois. I was never informed that a LoJack tracking device had been installed in the vehicle. On [XXX], I appeared in person at the same dealership to confront suspicious activity tied to my vehicle’s GPS data. A service advisor confirmed the presence of a LoJack unit and printed a removal ticket, which should be recorded in GM’s internal service system under my name and VIN. This constitutes verifiable, documented acknowledgment of the unauthorized installation. Consequences of This Violation Include: •Illegal geolocation tracking without consent •Suspected sale or exposure of my driving data to third parties and possible defense-linked contractors •Multiple impersonation attempts, including suspected social and professional infiltration •Psychological harm, loss of employment, opportunities, and repeated digital sabotage •Multiple homicide attempts on my life •FOIA-confirmed military interest in my location (Air Force Case #: [XXX]) •IRS and identity manipulation, suggesting systemic misuse of my physical address, GPS logs, and digital footprint INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | Back and other cameras are constantly not working and in some cases the backup cam won’t event work at all. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | EXTERIOR LIGHTING | Occasionally, from the time the vehicle is started to a while after shutdown the left front turn signal / DRL / parking light does not work. Upon turning on the left turn signal, the driver information center says check left front turn signal lamp. The rear turn signal flashes rapidly and the front doesn't illuminate. I've had the vehicle to the dealer 3 times and counting. Twice they confirmed the problem. Wires were inspected and a connection to the turn signal assembly was greased and researes. The next step is to replace the turn signal / headlight assembly. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | 1. GM affiliate Roger Dean Chevy in Cape Coral Florida is refusing to Inspect/Repair/Replace defected engine as per the Safety Recall May 2025 letter. 2. Engine has Not failed yet per the Safety Recall May 2025 3. The recall has been recognized by the Chevy Dealership as an issue and has refused to remedy the safety issue. 4. Dealership has refused to inspect or remedy the issue per the Safety Recall May 2025 letter 5. The engine failure has Not happened yet but as the owner I fear for mine and my family safety and want this Fixed/Replaced entirely. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | WAS DRIVING HOME AND TRUCK STUTTERED THREE TIMES THEN WENT INTO LIMP MODE, DROPPED TRUCK OFF AT DEALERSHIP AND WAS TOLD IT HAD A LOOSE WIRE SO THEY PLUGGED IT BACK IN AND CHARGED ME $200. NEXT DAY IT HAPPENED AGAIN AND BROUGHT IT BACK WHEN THEY TOLD ME MY TRUCK NEEDED A REPLACEMENT VALVE BODY. I'VE NOW BEEN WAITING OVER 2 MONTHS PAYING $858.18 A MONTH FOR A TRUCK I CANT DRIVE | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | The vehicle is now at the dealer for the second time regarding transmission shifting issues. First visit I was told they can find nothing wrong despite my experiencing transmission slipping, loud clanking on shifting, and severe jolting when shifting. While having a travel trailer hitched to the truck after the first visit, I experienced all the same issues with the addition of transmission overheating warnings on the dashboard and near complete stoppage of the vehicle at highway speed. The same dealer now says the transmission "valve body" is defective and is being ordered. Due to Towing a trailer with this truck (much lighter than rated capacity) I have the transmission fluid changed on nearly every oil change. The Transmission filter has been changed on the recommendation of my mechanic, strictly due to quantity of fluid changes. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2025 | ENGINE | The vehicle began making a loud fan noise in the engine after the summer began (06/2025) and the temperature gauge was elevated but not by a concerning amount. After an oil change (06/21/25) we were told that it was normal because of the weather. A week after the check engine light was coming on intermediately (began 06/28/2025) depending on the day and the temperature outside (we are currently in the middle of a heat wave). The vehicle was taken to the dealership (07/02/2025) where they determined that the coolant flow was too low and found that the engine coolant pump is faulty and needs to be replaced. f the coolant is low in a Chevy Silverado and the engine overheats, it can lead to significant and potentially expensive engine such as a blown head gasket, cracked engine block, or even a complete engine failure or fire. | Crash: No Fire: No | Unknown |
| Jun 2025 | FUEL/PROPULSION SYSTEM | I was driving on the freeway and smelled gasoline in the cab. I thought nothing of it as I was near a wreck and thought it was from that. About 10 miles down the road I was stopped in traffic and noticed my miles until empty was slowly declining as I was stopped. When I moved forward there was a puddle under my truck. I pulled to the side of the road and fuel was draining from the back of my engine all over the exhaust. I immediately shut the truck off. I cannot believe the gas didn't ignite as those catalytic converters get well over 536°. The truck was towed to the closest Chevrolet dealer over 10 days ago and I have YET to hear anything from them. I bought the truck used from another Chevrolet dealer 3 weeks prior, and it has had the L87 recall. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | I been to the Chevy dealership a few times for the 6.2 L recall that I have and I keep getting turned away | Crash: No Fire: No | Unknown |
| Jun 2025 | FUEL/PROPULSION SYSTEM | No remedy available putting myself and my family at risk. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | I own a 2023 Chevrolet Silverado 1500 ZR2 equipped with the 6.2L V8 L87 engine. My vehicle is included in Recall Number 25V274 / N252494000, which addresses manufacturing defects in the connecting rods and/or crankshaft that can cause engine failure. My recall status currently shows: "Recall Incomplete, remedy not yet available." However, GM and NHTSA have already stated the remedy: a VIN-specific engine inspection, followed by either a replacement or an oil system update and extended warranty. I contacted my dealership, Lochmandy Chevrolet in Elkhart, Indiana [XXX] ), and was told on June 1, 2025, that they could not inspect my truck due to lack of tools or VIN clearance from GM. I was given no estimated timeline for when I can get my vehicle serviced. My concern is that I’m driving a known defective vehicle with a potential for sudden power loss or engine seizure—a serious safety hazard. My truck currently has 19,500 miles, and I’m worried about continued use without an inspection or remedy. I’m requesting that NHTSA follow up on GM’s delays in remedy deployment, ensure dealerships are equipped for inspections, and provide vehicle owners like me with a firm timeline for repairs. Please open a case and provide a reference number. I can be reached at [XXX] for updates. I am documenting all interactions with GM and my dealership for safety and legal purposes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | So I experienced a P1098 code in my 2023 Chevy Silverado with a 3.0 liter Duramax. When you get this code the truck will go into “limp” mode with reduce (nonexistent) acceleration and only go to about 60 miles per hour (63) I think. This could become a large safety issue if someone was to experience this going down the highway. It is also a VERY common problem doing internet searches. Seems that GM knows this is an issue but does nothing about it. In fact they even tried to remove the part from warranty because it was happening so often. Seems like this is something the government should look into and see what the true cause of the issue is. On the other hand some of the reliability of these engines is caused by the government implementing many restrictions on the manufacture to meet certain requirements. I am frustrated this happened along with probably with thousands of other owners. Thanks! | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | While driving down the road I let off the accelerator to start applying brakes for a red light I was approaching, then the vehicle shut completely off and down shifted hard. After that it restarted a second later but had no power steering and no brakes. At this point I was approaching the red light with no brakes and power of my vehicle, the other traffic had a green light now and was crossing my lane of travel but I was luckily able to make it through the light in between vehicles without causing any harm to myself or others. After making it through the light I was rolling 10mph still helpless but seen a gas station on my right and rolled into their parking lot and drove towards a curb and used the curb to stop my vehicle. The vehicle had the following warning lights and messages: Lane Change Alert System Off, Brake system failure 62mph top speed, service traction control, service ESC, and trailer brakes disabled service required. I then got the vehicle towed to the dealership while still on and in the running position with all the codes still active. The dealer was able to scan the truck in and see the codes but told me they wouldn’t be able to get to it till the following week so they parked the vehicle and turned it off. When they got to my vehicle the following week they sent me a text and said I quote “Hey ****** its **** from Chevy, I do not have the best news lol he can not get it to act up and there are no current codes he has driven and nothing has happened, as of now there is nothing further he can do”. After receiving that text I called them to just be told they can’t get it to do it again and there is nothing they can do. But I told them I refuse to pick up this vehicle because it had a critical safety issue. This vehicle suffered a catastrophic failure, brakes and steering were lost in an intersection. If not diagnosed properly, this poses a threat to life. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed on the residential driveway, the contact noticed a large amount of water on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a water pump failure. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the vehicle remained at the dealer for more than forty-five days for parts availability. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000. | Crash: No Fire: No | 18,000 |
| Jun 2025 | POWER TRAIN | Driving down the city street the vehicle shuttered, the message "Reduced Acceleration Drive with Care" message appeared. Engine RPM increased. Transmission unable to change gears. only Park, Reverse, Drive (seems to be low gear). Then "Service Transmission Now Unable to Shift Soon" message appears. Now waiting on Value Body replacement parts. This is a known issue with over six month wait for parts across the nation. | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle stalled. The contact was unable to restart the vehicle. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence and then towed to a dealer. The contact stated that the vehicle was diagnosed, and it was recommended that the engine be replaced. The contact was aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was repaired; however, after the vehicle was test driven by the dealer, it was found that there were metal shavings in the oil pan, and it was recommended by the dealer to replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |