Complaint volume
323 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
323 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
323 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
323 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle stalled. The contact was unable to restart the vehicle. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence and then towed to a dealer. The contact stated that the vehicle was diagnosed, and it was recommended that the engine be replaced. The contact was aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was repaired; however, after the vehicle was test driven by the dealer, it was found that there were metal shavings in the oil pan, and it was recommended by the dealer to replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |
| Jun 2025 | BACK OVER PREVENTION | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the back-over prevention screen was displaying only two-thirds of the image of the rear of the vehicle. The dealer informed the contact that it was a common failure after a recent software update issued by the manufacturer. The VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that if the failure could not be duplicated, a proper diagnostic test could not be performed. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| Jun 2025 | POWER TRAIN | Everyone I know that has this trucks has had transmission problems now mine is say selanoid is stuck in transmission but it throws a new code every time same issue | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM | On [XXX] the automatic tailgate on my 2023 Chevrolet Silverado began opening and closing without reason. This obviously poses a potential safety issue. After investigating, I found that there is a recall on 2020 to 2024 Silverados, recall # N232426400. I called Penske Chevrolet in Indianapolis to schedule a time for them to confirm the tailgate switch short and execute the recall service. I was informed by Penske that my specific VIN was not included in the recall. This is not acceptable. Reporting indicates there are a number of other Silverado owners in the same position. Please investigate, as the current state of the recall is most certainly not inclusive of all vehicles that are affected. There should be no hesitation by Chevrolet to broaden the recall INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | ENGINE | I take my truck in for regular service at my local Chevy dealership. When I found out about the recall on my engine back in April I immediately took my truck in. Was advised that they would address the issue. They did a regular maintenance and told me that they just used higher viscosity oil. I will be taking my truck in for the 3rd maintenance tomorrow 6/13/25. My vehicle status still shows that the recall needs to be addressed. I feel that I should park my truck due to the information provided on the recall of losing propulsion at any given time without notice. I also want to note that there is a noise coming from my engine that shouldn’t be there. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | GM has been manufacturing Silverado Pickup trucks with faulty transmission valve bodies for several years. There has been ongoing issues for several years with the defective Valve Body part. I purchase a 2023 for my business. It is presently at a dealership waiting on the part. It is my understanding GM has so many of these issues they can't keep up with the parts. I am told it could be weeks or months to get this part. Online you can see countless others who have waiting 2-3 months for a replacement Valve Body. How can they keep making the trucks with these defective parts. I still have to pay my $1,300 monthly payment while I have no use of my vehicle and they do not pay the full cost of a rental. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | My throttle body went out. Horrible shifting and wheel lockup. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,ENGINE | Accelerating getting onto the highway, at about 65 mph I heard and felt 2 clunks and I lost propulsion. I made it to the side of the road and the vehicle went completely dead. I tried restarting it and it wouldn’t do a thing. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Valve Body failure on transmission | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | I was towing my boat, attempting to get on a 4 lane highway via on ramp. Truck refused to shift and went into limp mode as I was attempting to merge. Vehicles behind me on the ramp and coming up behind had to slam on their brakes. Diagnosed as a bad valve body. The issue is very widespread across GM vehicles, GM has a national backorder on the valve body as there are a ton of vehicles waiting for them. GM has not issued a recall at this time. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | Valve Body failed - truck currently at dealership The valve body failed as I was pulling out of a gas station - emergency brake immediately engaged and kept re-engaging as I was trying to make it across the street into the parking lot. Truck could not go more than 5 mph and I was stuck and almost hit. Problem has been confirmed by the dealer after it was towed directly there. Unknown if component has been inspected outside of service department. Truck initially would not remote start using key fob, but then made it to gas station fine without any further symptoms. After gas station, car started severely shaking then emergency brake engaged and would not accelerate. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No Towed | Unknown |
| May 2025 | ELECTRICAL SYSTEM | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where the ICP was reprogrammed. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure had reoccurred several minutes after the vehicle was released by the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 54,000. | Crash: No Fire: No | 54,000 |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and denied buy back assistance. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | GM Case#[XXX] #1 A- On [XXX] vehicle sensors disabled breaks while driving on [XXX]. B- Driver Displayed Alert. a- BRAKE SYSTEM FAILURE 62 MHP TOP SPEED. b- TRAILER BRAKES DISABLED SERVICE REQUIRED. c- SERVICE ESC. C- Concerned by alerts proceeded to exit highway, the breaks where unresponsive. This required pressing break pedal to the floor. It took over 400ft for the vehicle to come to a complete stop. Fortunately no other vehicles were on the exit ramp, a major accident was avoided. D- On 10/30/2024 took vehicle to Bomnin Chevrolet West Kendall and explained break failure and provided pictures of driver alert messages. E- On 11/1/2024, 3 days after, Bomnin Chevrolet West Kendall Technician communicated that vehicle was mechanically fine and were unable to duplicate the problem. I accepted the vehicle back with 5,901 miles of use. #2 A- On [XXX] vehicle sensors disabled breaks again while driving on Miami city street. B- Driver Digital Displayed flashed following Alert Messages. a- SERVICE TRAILER BREAK SYSTEM. b- SERVICE TRACTION CONTROL. c- SERVICE ESC. d- CHECK ENGINE LIGHT WENT ON. C- Having experienced this back in October, I knew what to expect. Unresponsive breaks, fortunately on 2nd occasion I was driving slower on a city street and was able to coast to a stop. D- On 4/10/2025 took vehicle back to Bomnin Chevrolet West Kendall for the same problem, break failure. I once again explained to Technician what happened, showed them pictures of the Alert Messages. E- Vehicle as of today, 5/18/2025, remains at Bomnin Chevrolet West Kendall for a total of 39 days and is yet to be repaired. Given the severity/danger of defective break sensors defects there is “nonconformity” that under the Lemon Law is defined as a defect or condition that substantially impairs use , value, or safety of the vehicle. These 2 incidents make this vehicle unsafe for drivers, passengers, and general public in proximity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | My onstar module stopped working on my 23 chevy silverado. I am planning a vacation and with out onstar I risk being stranded without this service. My WiFi does not work I can not see the speed limit I am unable to contact onstar for help if needed whether that be for directions, or help if I have and emergency. I can not use the handsfree google assistant I took it to my dealer and when I took it I was 400 miles past the warranty. I was not aware of the issue until I tried the handsfree google assistant and if did not work. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE AND ENGINE COOLING | The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ENGINE | This is the third time since the purchase date of July 2023, that my Diesel 1500 Silverado has gone into "Reduced Engine Power" while driving. The first date was August 2024, while traveling down the interstate. The check engine light came on. My maximum speed was reduced to 50mph, and the transmission shifting was very jerky. This was extremely dangerous with the flow of traffic traveling 70+ mph. I returned to the dealer where the vehicle sat on the lot for approximately 60 days awaiting the part (Valve Body) from GM. Components were repaired through warranty. Fast forward to February 2025, "Reduced Engine Power" notification came on again with the code P0747, P700. Returned to dealer, and after a week of sitting on the lot, the technician could not duplicate the code. I requested that a new fuel filter be replaced for piece of mind. Today, 3 mos. later, as I was backing out of my driveway, my truck did not shift/engage into Reverse. I was able to roll into the road & put it in Drive, however it went into "Reduced Engine Power." The vehicle will have to be towed, at my expense, I'm sure, to further diagnose the cause. The truck does not move when shifted into Reverse, and pressure is applied to the pedal. It is extremely concerning knowing a national recall on identical GM components has been reported, and yet I have had identical issues without resolution. Despite the known problems and safety risks, especially with a child in the vehicle during each failure, I’ve been left without consistent or timely support. I am requesting immediate assistance in diagnosing and repairing this vehicle, as well as a formal explanation of why this recurring issue has not triggered a broader response or replacement. At this point, I’m also considering pursuing further action through GM corporate or a consumer protection agency if a permanent resolution is not reached. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN | While driving at ~30 mph the rear wheels locked up momentarily with no warning and without applying the breaks. The back of the vehicle fish-tailed while the tires slid. Following the incident the check engine light came on and the vehicle went into limp mode and would not go more than about 25 - 30 mph. I immediately took it to the Chevrolet Dealer. The dealer indicated that the codes showed an issue with the transmission control module. It is currently at the dealer to be repaired. The vehicle has 51917 miles and is still under power train warranty. There was no warning or indication something was about to happen prior to the incident. The truck is a 2023 Silverado 1500 with the 2.7 liter Turbo engine with the GM 8 speed transmission. | Crash: No Fire: No | Unknown |
| May 2025 | STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES | Fire in firewall dash possibly brake control, battery and electrical fuse box | Crash: No Fire: Yes | Unknown |
| May 2025 | ENGINE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that the lifters had failed. Additionally, metal shavings were found inside the engine. The engine was replaced. The manufacturer was informed of the failure by the dealer. The failure mileage was approximately 61,000. The VIN was not available. | Crash: No Fire: No | 61,000 |
| May 2025 | UNKNOWN OR OTHER | Water Found in Rear Interior of Cab, Water Leak at Rear Sliding Window. I noticed water spots on the left and right sides of the headliner. I took it to a dealer (Malloy Chevy winchester Va), and the said it was a TSB put out on this problem and they would file a claim. The truck has 48000 miles and the bumper to bumper company denied the claim. Have the TSB didn't matter to them. Can you assist in any way with this? | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER | Unknown…Randomly started on fire after driving. Police report was filed under 25-000653/Altoona Police (I don’t have a copy) | Crash: No Fire: Yes | Unknown |
| Apr 2025 | ENGINE | Connecting rod and/or crankshaft engine component failure, engine damaged, engine light came on as knocking sound started. I have had to replace the motor as vehicle was undriveable. Engine failure can lead to accidents. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | In August 2024 my 6.2 Chevrolet Silverado motor blew up. I was driving uphill when all the sudden it made a very loud sound like I had floored it and I had not. The engine revved really, really really high red line then it flashed across my dash to turn off the motor and the vehicle just shut itself off.. It left me stranded in the middle of the road and had to be towed to a Chevrolet dealer. It took them approximately 3 weeks to diagnose it as a catastrophic engine failure. And several more weeks to replace the motor, radiator and coolant lines. There was engine pieces in the radiator. Chevrolet refused to reimburse me my full cost of the rental that I had to get until they approved me a loaner.. | Crash: No Fire: No | Unknown |