Complaint volume
323 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2023 Chevrolet Silverado Complaints
323 consumer-submitted complaints on record for the 2023 Chevrolet Silverado, grouped by component category.
323 Total complaints
7 Crash reports
5 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 5 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 48 complaints, with an average reported failure mileage of 36,421 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, power train, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2023 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2023 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2023 Chevrolet Silverado complaints?
7 Crash
5 Fire
2 Injury
0 Fatality
18 Towed
1 Medical attention
What are the most common 2023 Chevrolet Silverado complaint categories?
ENGINE 77
POWER TRAIN 45
UNKNOWN OR OTHER 26
ENGINE AND ENGINE COOLING 20
ELECTRICAL SYSTEM 19
POWER TRAIN,ENGINE 17
EXTERIOR LIGHTING 7
FORWARD COLLISION AVOIDANCE 7
FUEL/PROPULSION SYSTEM 7
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 7
323 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | UNKNOWN OR OTHER | After repeated software upgrades, the infotainment system continues to drop bluetooth calls causing the driver to pick up the phone manually. System will drop the connection several times during a 5 min call. This causes the driver to get distracted. Radio system has been updated twice under warranty. Problem is still not resolved. | Crash: No Fire: No | Unknown |
| Oct 2024 | EXTERIOR LIGHTING | All lights including dash lights turned off while driving at night on the interstate at 82mph. Not sure if my knees hit the light switch or not but not sure why even dash lights went out. Brought vehicle to local Chevy garage, there was no code and they couldn’t duplicate the incident. | Crash: No Fire: No | Unknown |
| Oct 2024 | EXTERIOR LIGHTING | Three weeks ago, I exited my running truck and saw that the left front driving light wasn't working. Turned the turn signal on and it would not function either. At first the rear light was blinking normally. Then after about a minute it began to flash rapidly and the display showed, check left front turn signal. Shut it off and unit worked after restart. Two weeks later, did the same thing. This time it did not reset until the next day. It seems to malfunction when the headlights are activated, and I noticed there is a unit mounted on the back of the headlight assembly that appears to control it and the headlights, as it is one unit. I recorded it on video, and when I took it to the dealer, they were able to confirm the issue. They are going to replace that assembly. After some research, I am discovering that this is beginning to look like a common issue as others that own 2022 model years and up report the same thing. My vehicle has only 12,600 miles on it, and I have found people with 2024 GMC trucks also experiencing it. This is concerning as it is a safety issue with nonfunctioning turn signals or running lights. As I stated before, the first time it happened there was no warning that the driving light wasn't working nor was there a warning the first time it happened that the front turn signal wasn't flashing for over one minute. Most times your signal isn't on for that period of time. Mine is warranted but some people said that without proof; the dealer can't duplicate the issue, so they aren't replacing it. Out of warranty the lighting unit costs about 1,500.00 and it isn't something an average individual can replace. GM also charges a 200.00 core charge on these. The service manager called it a restricted item. I would appreciate your looking into this to see how widespread this might be. I'm assuming it has something to do with the headlights being on and the heat generated by them causing the failure, but that is just a guess. It is a safety issue though | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | I have found between the last two oil changes, I have had to add 1-1/2 to 2 quarts of oil. I first thought that maybe the oil was not refilled fully but after the second time I asked the dealer about this and they said that the engine may need up to 2 quarts of oil added between oil changes. SERIOUSLY?! I cannot believe this is normal for a new truck with less than 30,000 miles. There is no leaks in my driveway, no obvious exhaust smoke. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,ENGINE | Within weeks of buying the truck the Auto STOP/START quit working. I never gave it much thought until after a service visit and it was again working. I asked the dealer and they said the battery voltage dropped below a set level, turning off the Auto STOP/START. It quit again days later and has never worked again. There is no apparent reset. My battery voltage is normal, I have a REDTIGER F7N 4K Dual Dash Cam running 24/7 but it is drawing 4.5 to 5 watts; the car is rarely left parked for more than a day. I was initially bothered that there was no On/Off for the Auto STOP/START but I am even more frustrated that it is no longer working and no apparent reset short of taking the truck to the dealer for service. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | As also reported by another owner in NHTSA ID Number: 11602844, I have found several times that while driving on I-80 at or near speed limit with adaptive cruise control on and no traffic, no weather, dry pavement, that the truck suddenly applied the brakes hard. There was nothing on or upcoming in the road, the sides of the road were desert and near the road was clear. Over the course of the past year this has happened probably half a dozen times. | Crash: No Fire: No | Unknown |
| Oct 2024 | EXTERIOR LIGHTING,VISIBILITY/WIPER | Headlights and wipers stopped simultaneously for 1 second | Crash: No Fire: No | Unknown |
| Aug 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | On approximately 6 occasions over the past 12 months, either the right front turn lamp or left front turn lamp failed. Most recently this occurred on 8/27/24. When this happens, the entire front head lamp does not work. A warning on the dash shows as "Check Left/Right Front Turn Lamp" and the audible turn signal click is faster than normal. Turning the truck off for approximately 15 minutes fixes the issue until it returns again at random. Having functioning head lamps and turn signals is critical to safely operating a vehicle. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | Truck started hesitating for no known reason. No check engine light, nothing. Shortly thereafter, truck stopped shifting after I pulled out into a very busy intersection. Would not move briefly. I quickly put it into park, then neutral, then drive again, and was able to limp out of the intersection, just missing oncoming vehicles. I was then able to barely limp to dealership. Check engine light finally came on just before I got there. They say defective transmission cooler seal and lines. I have no idea. Truck in shop for 5 weeks and no idea of when it will return. According to various Chevy/GMC forums, it's happening to others. Some have had entire transmission replaced in a car less than a year old. Not being able to exit an intersection is a problem. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE | On June 16, 2024, my vehicle stalled on a 70 mph interstate. I was able to get to the side and attempt to restart. After ten minutes, the vehicle restarted and I received a message of "Low Battery". I drove it immediately to the dealership and advised service. The next day I called the dealership for a status update and was advised the engine seized. The vehicle had 3,212 miles on it at the time. The dealership ultimately received permission to replace the engine which took about three and a half weeks. The vehicle is simply not the same and has several issues since. One was a No Start and No Power. | Crash: No Fire: No | Unknown |
| Aug 2024 | UNKNOWN OR OTHER | The way the hood on my truck was designed should be modified. If the sun hits my hood it about blinds me, the glare is very bright. One time I couldn't see the road for a minute or two. The sun visor does not help or solve the problem | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | at about 20k miles the valve body went out. When coming off the brake and pressing the gas the engine was jerking. The engine light came on and then started to downshift. The truck was towed to the dealer and they said a few days later it was the valve body. All the miles of the truck were highway miles and no towing was ever done on this truck. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | Automatic Transmission Valve Body Failure. It is available for inspection. Safety issue: Lost high gears and low gears while towing a camper trailer, speed limited. Dealer confirmed problem and ordered parts. No advanced notice of the problem. Transmission experienced a hard shift and check engine light and warning message appeared. Dealer reports new part GM Part #24047995 is unavailable nationwide due to so many other customers with same problem. No timeframe given of when a part could be available. | Crash: No Fire: No | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | This weekend while traveling on I95N I got into a wreck with automatic cruise control on. I had been in stop and go traffic for about 20 minutes and was following behind a Gatormade hauling trailer for well over a mile with no issues. Suddenly, from a dead stop, the truck attempted to accelerate to its preset speed of 50 mph. I was only one car length away from the trailer and wasn't covering the break. By the time I got my foot on the break, I slammed in the back of the trailer. At no point did the emergency brake warning or any alerts pop up. | Crash: Yes Fire: No | Unknown |
| Jul 2024 | FORWARD COLLISION AVOIDANCE | On our road trip back home driving on the highway using the adaptive cruise control set to the speed limit and it’s night. Clear night and no traffic or rain. The truck applied brakes hard and dropped about 12 miles per hour. Another hour later same thing happened. I was fortunate to avoid the car behind me. There was nothing on the road ahead of me. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES, HYDRAULIC,AIR BAGS,FORWARD COLLISION AVOIDANCE | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 15 MPH, the brake pedal depressed to the floorboard and failed to stop as needed. No warning lights appeared on the instrument panel and the forward collision avoidance feature failed to operate as needed. Due to the failure, the contact crashed into another vehicle. The air bags did not deploy upon impact. Neither the contact nor the passenger sought immediate medical attention; however, the other driver did state they would be seeking an X-ray. A police report was filed. Due to the accident, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer was notified of the failure but offered no assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 11,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 11,000 |
| May 2024 | FORWARD COLLISION AVOIDANCE | Took truck to dealer for oil change 05/28/2024. After service was completed truck was returned with Forward Collision Avoidance warning light activated. Spoke with service advisor who had no idea how to reset sensor. They cleaned windshield at camera location and still not reset. Took vehicle home and discovered cruise control was also disabled. Had to make another service appointment to have Forward Collision Avoidance and cruise control repaired. | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ductwork above the brake pedal disabled the contact from rapidly depressing the brake pedal. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000. | Crash: No Fire: No | 2,000 |
| May 2024 | EXTERIOR LIGHTING | While driving approximately 20MPH and entering a left turn lane, I activated the left turn signals and discovered the driver side front turn signal was inoperative. A cluster message appeared indicating the left front turn signal was inoperative along with hearing the audible double speed "tick tock" indicating a bulb failure. When I arrived home, I also discovered the daytime running lamp (DRL) on the driver side, which shares the same portion of the lamp as the turn indicator, was also inoperative. On the next drive cycle the fault cleared itself. A non-functioning turn signal increases the risk of a vehicle crash. This is also a non-compliance with FMVSS 108, Lamps, reflective devices, and associated equipment. VOQ's 11584694, 11582809, 11577734, 11566682, 11561217, 11555917, 11548335, and 11528583 describe a similar failure and are happening early in the vehicle's life. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | MY Vehicle (2023 Chevrolet Silverado) has been in the shop over 9 times due to issues with the radio. I bought Truck on June 2 and since then have had truck in several times due to a radio issue. Each time i have taken truck in i have been told it's a "Software Update" should be good now. Spoke with GM Customer care and their exact words were shut the radio off drive without it. The radio volume with go full blast while driving even when the radio is turned down low. When this happens, it scares you some wheel jerking. I could see someone getting hurt while this is happening, upon looking at a few different forums i am a part of this is a concern and affects a lot of drivers. The fact GM customer care simply states just shut the radio off is a real concern, We as consumers pay a lot of money for these vehicles this in my opinion is not the correct response. They don't have a fix for this yet is also what the woman from customer care had to say. this truck is over a year old. how is this possible? GM is aware of this issue but has done nothing but continue to put people's lives in danger. I don't think telling their buyers to turn off the radio and drive without it is what should be getting said. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | No idea where the problem lies due to inconsistent trouble codes, the truck will randomly start jerking and sometimes kill itself after throttle won’t respond no matter the speed. Every time I’ve had somebody drive it, it does not act up for them. I’ve had several parts replaced with the same problem coming back 50+ miles later. When it gets ready to shut down it throws the check engine light, service esc, collision light, and traction light, then says speed reduced or speed will be reduced in 175 miles. I have video evidence of all of this. | Crash: No Fire: No | Unknown |
| Apr 2024 | EQUIPMENT | Radio cuts out, no sound. Can't even use hands free calling because the sound doesn't work. Driver will try to get sound back while driving, taking eyes of the road to fiddle with radio. No recalls at the moment for this issue. Several blogs online that people are experiencing this issue. Has not been inspected as the issue is intermediate, cannot reproduce at a certain time. Could happen once a week or several days in a week, random. There were no warnings before the radio cuts out. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | EXTERIOR LIGHTING | The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while using the left or right turn signals, the message "Check Left Front Turn Lamp" or "Check Right Front Turn Lamp" was displayed. During the failure the exterior turn signal had become inoperable. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 4,000. | Crash: No Fire: No | 4,000 |
| Apr 2024 | UNKNOWN OR OTHER | Vehicle caught fire and burned up while idling at my babysitters | Crash: No Fire: Yes | Unknown |