Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2024 | FORWARD COLLISION AVOIDANCE | Vehicle had a software update. After software update the car can see all speed limit signs while driving except for 65 mph sign. Traveling into a town car will register 45 mph, 35 mph, 25 mph signs and update the max speed to reflect the speed limit. However 65 mph signs are completely ignored. Resulting in the max speed being the speed of the last sign passed. Ie leaving a town where speed limit goes from 35 to 45 and then finally to 65 the speed on the car will only register the 45 sign and thus driver is unable to set the cruise or use autopilot at the correct speed. Contact was made with the service department but was told it was there was inconsistency between what the camera is seeing versus what is posted in the navigation maps package. It was submitted for review and will be fixed in the future but until then the only way to use cruise control at 65 is to get off onto a side road where no speed limit sign is posted turn around and get back onto the highway. I have since had 2 more software updates to the car and it is still broken. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM | See attached document for complaint | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | In the Tesla Full Self-Drive adaptive cruise control system the set speed arbitrarily and abruptly drops from the set speed to 40 mph on an interstate highway. In other words, if set to 70 it will drop instantly to 40 mph for no reason. | Crash: No Fire: No Medical attention | Unknown |
| Mar 2024 | SERVICE BRAKES,LANE DEPARTURE | Unwanted Lane Assistance in Tesla Model Y made the car swerve to side. When I tried correcting it, the steering got hard to control and whole car swirled 360 degrees and hit shoulder rail. Brakes didn’t slow the car. | Crash: Yes Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Autopilot will suddenly start to slow down on highway and freeway speeds with no warning, this has happened more than 4 times. The last time that this happened me and my partner almost got rear-ended. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | I was using the Summon feature and the vehicle scraped another car. The safety features that keep the vehicle from hitting an object did not work. | Crash: Yes Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | The front license plate holder, which is attached to the vehicle with two strips of double-sided adhesive tape, became detached while driving on the highway. This occurred while driving on the highway without any prior collision or impact that could have caused such damage. The detachment resulted in damage to the vehicle’s paint on the bumper, dislodgement of the ultrasonic parking sensor, and the license plate holder itself flying off the vehicle. I have ordered a replacement plate at my expense. Safety Concerns: There was no prior warning or indication of instability of the license plate holder. Tesla’s provided literature does not include instructions for regular checks or maintenance of the plate frame, nor are there warnings against the potential risks of car washes on the adhesive’s integrity. Previous Incidents: Online forums and discussions among Tesla owners reveal multiple instances of similar occurrences, indicating a pattern that suggests a potential defect in the design or materials used for the license plate holder’s attachment. Response from Manufacturer: Upon contacting Tesla regarding the incident, I was informed that they consider this situation akin to a collision and hold me solely responsible for all repairs. Despite the availability of video footage and telemetry data from my vehicle that could confirm the absence of a collision, Tesla has declined to utilize these resources to investigate the incident further. Requested Action: I urge the NHTSA to consider the potential safety hazards posed by the detachment of the front license plate holder on Tesla vehicles. An investigation into the frequency and circumstances of these incidents could be warranted to ensure the safety of Tesla vehicle owners and the driving public. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | I was using Autopilot (adaptive cruise control) in the toll lane. The toll lane has stretches with double white lines that separate that lane from the other, regular freeway lanes. Drivers are not supposed to cross those double white lines. In some parts of toll lane, there are sections where drivers can merge in or out of the toll lane/carpool line into or from the regular freeway lane. As I was using Autopilot in the toll lane/carpool lane, the car suddenly veered at high speed to merge into the regular freeway lane rather than staying straight in the toll lane. I had to take control of the wheel to keep the car from veering into the adjacent regular freeway lane. | Crash: No Fire: No | Unknown |
| Mar 2024 | SEATS | We bought a 2022 Tesla Y performance in August 2023. Love the car but customer service in the service center is and has been beyond horrible and frustrating. We had a back seat (driver side) panel that was not snapped in properly. In November 2023 we took it to a service center so they could fix it. They said they needed to order the part and they would send someone to come to our house to fix it. On 2 different occasions someone came to our house to fix it. The first service tech replaced the bottom piece but it wasn’t snapping in securely so he said they need to order the middle piece. The 2nd service tech came to the house and said they did not send him with the correct part and he will schedule an appt for us to come to the service center. We scheduled an appt to go to ant other service center (an hour away) and they had our car for a couple hours and gave us a loaner. When my husband went to pick it up they did not fix the panel and it was not snapped in correctly. We have a picture of it. They said they would have to order the part and schedule us to come back to fix it. We went back and they said it would be 2 hours and my husband was already waiting an hour. They did not fix it and we left. Very rude customer service. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Phantom braking while driving with Adaptive Cruise Control or on Autopilot. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | This is not a defect but rather something I consider could be dangerous. On slippery conditions example, during heavy snow fall, or when there is slush or if there is an icy surface, I find that the AWD system in my vehicle which is all controlled via software that the manufacturer wrote (because it is a dual electric motor setup, and there is no mechanical connection between the front and rear axle), tends to either send too much power or tried to regen too much to/from the front motor when the steering wheel is turned (something they can detect), and it tends to cause unexpected understeering which if you are not accustomed either to driving an electric car or Tesla’s AWD system could end up in a potential accident. I am writing to you because I know that my voice will go unheard since I do not have access to any of their feedback challenge. Again I do not consider that a potential dange, nothing imminent or defective with the vehicle. The fix in my opinion is a software update that could impliment road surface detection via their vision, in combination the steering angle sensor wheel slippage detection, to detect that the trajectory of the vehicle is not going as desired and mitigate that through multiple techniques of traction control, I know that with a RWD Tesla they do use the front brakes in certain conditions to force the wheels to dig in the snow and try to find traction from experience even though there is no front motor. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | This is in regards to wipers getting frozen and major snow accumulation under them under heavy snow fall, something that can be mitigated with vehicles that are manufactured with Heated Wiper Park. This issue is dangerous if you are travelling on a highway or in places where you cannot stop to clear the wipers. I have contacted Tesla service and talked to them about potential solutions but they kept coming back with the statement that “this feature is working the way it was designed to.” Currently, if wipers are on or in auto mode, the wipers do not go over the wiper park heater, something that could be modified through a software update when ambiant temperature drops below a certain point or if snow fall is detected through their vision system and automatically activate their Heated Wiper Park, because not only is it uncomfortable to have the defrost blasting hot air on your face, but it also is extremely inefficient for electric cars to be doing that. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. I'm filing a complaint because this did occur today (March 7, 2024), but this has happened countless times in my 2 years of ownership. This particular incident was triggered by cars parked along a curved street in my neighbor, while I was traveling approximately 20 mph with no other vehicles driving around me. These occur from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. I'm filing a complaint because this did occur today (March 5, 2024), but this has happened countless times in my 2 years of ownership. This particular incident was triggered by cars parked along a curved street, while traveling approximately 20 mph with no other vehicles around. These occur from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,ELECTRICAL SYSTEM,AIR BAGS | My vehicle encountered a severe loss of control, resulting in a collision with a concrete wall on I-90 west towards Seattle at 19,877 miles. This critical event, leading to non-deployment of airbags and subsequent hospitalization, occurred shortly after two prior services addressing a Rear Drive Motor unit malfunction, first at 14,768 miles and again at 14,820 miles. These incidents underscore a troubling pattern of safety concerns. Inspection Details: Front Suspension: Replacement of Stabilizer Bar Link (1188391-00-B). Steering Gear: Replacement of Steering Gear Assembly (1044831-00-H), essential for control. Sub-Frame & Steering Components: Reinstallation of the sub-frame and replacement of the tie rod end (1044841-00-E), indicating significant structural and steering issues. Safety Risks: The sequence of malfunctions, particularly the recurring issues with the Rear Drive Motor unit followed by a severe loss of control and airbag system failure, presents an extreme safety risk. The absence of warnings prior to these failures compounds the danger, suggesting systemic safety and reliability flaws. Conclusions & Reporting: The vehicle's history of critical malfunctions within a short mileage interval demands an in-depth examination by the manufacturer and safety regulatory authorities. The objective is to uncover root causes, evaluate if these issues are widespread among similar models, and implement corrective actions promptly. This report aims to highlight the critical nature of the encountered safety issues, advocating for immediate interventions to safeguard vehicle occupants and the public. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Mar 2024 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Component or System Failure: The internal malfunction of the rear drive unit in my 2022 Tesla Model Y, which has been documented and addressed on two separate occasions by the Tesla service center, has raised significant safety concerns. This component is critical for the vehicle's operation, and its failure mode necessitates thorough inspection and a definitive resolution to prevent recurrence. Safety Risks: The sudden loss of power on a busy highway, without any warning, significantly compromised my safety and the safety of others around me. Being forced to restart the vehicle under such conditions was not only distressing but also exposed everyone involved to a heightened risk of accidents. This incident has profoundly impacted my confidence in the vehicle's reliability and safety. Problem Reproduction and Confirmation: The malfunction was initially confirmed and addressed by a Tesla dealership, which underscores the seriousness of the issue. However, the recurrence of the problem, even after professional intervention, and the subsequent attempt to rectify the issue without a clear diagnosis, adds to the uncertainty and concern regarding the vehicle's safety and the effectiveness of the repairs conducted. Inspections: The direct involvement of Tesla's service center in inspecting and attempting to repair the vehicle indicates that the manufacturer is aware of and is taking steps to address the issue. Nevertheless, the absence of a definitive resolution or clear understanding of the malfunction's cause continues to be a source of worry. Warning Signs Prior to Failure: The complete absence of any warning signs before such a critical failure is particularly alarming. This lack of forewarning deprived me of the opportunity to take preventive action, further exacerbating the fear and potential danger associated with the malfunction. | Crash: No Fire: No | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | While using cruise control at highway speeds the car abruptly brakes for no reason. If another car was following too close it would have rear ended us. It happens at unexpected times and speeds. I has happened multiple times and I am to the point of not using it because of the danger it causes. It has not been inspected by any authority because of its randomness. No warnings were made prior or during the abrupt braking | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | The Model Y abruptly stopped in traffic creating a collision hazard and impact of the front of the vehicle. The vehicle was completely disabled and had to be towed. Upon inspectiong by the Tesla service, the Power Conversion System had failed for the rear motor system which is part# ASSEMBLY - FRONT VEHICLE CONTROLLER GENERATION 3.1(1583991-10-D). The attached document has links to other owners with the same complaint. Also attached is the Tesla repair estimate which as can be seen has nothing to do with a rear end collision as it is replacing the front power conversion system. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | UNKNOWN | Crash: No Fire: No | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. This has happened from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Feb 2024 | LANE DEPARTURE | I am using Full Self Driving (FSD). When i look at my screen to control the cars map it gives me a strike. I have 5 strikes it removes FSD but also removed auto pilot that has lane centering and ALSO removes the camera so if I were to have a stroke, Tonic-clonic Seizure, or heart attack or for any other issue the vehicle would not pull over like it would in FSD/Auto Pilot. THIS MAKES IT VERY UNSAFE and I could argue it violates the ADA act! For privacy I have had one of the previous issues and bought the Tesla with FSD just in case it ever happens again!!! Now i don't have that safety measure for a week and I DRIVE A LOT on two lane 75 mph highways. The basic lane assist will even shut off if i hug the lane !! How Dangerous is that???? Now i have absolutely no safety features! | Crash: No Fire: No | Unknown |
| Feb 2024 | EXTERIOR LIGHTING,SERVICE BRAKES | Tail light assemblies on vehicle develop moisture inside of them when it rains. Tesla claims that this is normal and refuses to service the part. The concern is that the electronics inside the light assembly will be damaged by the moisture. This places the burden on the consumer to frequently test and inspect the tail light for an impending failure of the light which may inadvertently occur during driving and result in an accident. In certain instances the amount of moisture that may develop unbeknown to the driver while operating the vehicle, may decrease the light transmission through the light assembly, rendering the function of the tail light to fall out of NHTSA mandated standards for light transmission for the fixture. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | turning on defrost vehicle has cracked windshield | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,UNKNOWN OR OTHER | I was driving the car in a straight lane. I missed a speed bump but the car was still driving straight. After 100-150 feet driving ahead, the car suddenly steered the wheel completely towards the right side resulting in an accident where the car crashed into a wall. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2024 | SUSPENSION | My vehicle was rear ended while parked on the side of the road. No one was in the car so there was no personal injury. The car was repaired but after the repair the rear tires were found to be wearing out at a rate of 4 times normal speed. Two repair facilities (one of them being a Tesla service center) measured the vehicles rear alignment and found the camber to be outside of manufacturers specifications but couldn't fix the issue as the vehicle has no way to adjust the camber on the rear wheels. The insurance company tried to have the alignment fixed but could not as Tesla would not give any instructions on how to make the repair and suggested that the problem be fixed by Tesla under a warranty repair. This determination was made because the vehicles frame was found to be fine, and the suspension was fine, but the alignment was off with no way to make an adjustment. When I tried to have Tesla repair the alignment, I was told I hit too many potholes and because the car is a performance car I drove the car to aggressively which caused the problem. I do not hit potholes and I do not drive aggressively. If I were to do either of these things the frame would show damage, and the suspension would show damage. Also, if I hit potholes the front wheels would sustain most of the damage and there no issues with the front wheel alignment. The photos in the files attached: "Rear Tire 4-2-2023" shows a rear tire after the car was repaired with no abnormal wear, "Rear Left Tire 10-4-2023" and "Rear Right Tire 10-4-2023" so abnormal wear just 6 months after repair. | Crash: Yes Fire: No | Unknown |