Complaint volume
827 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
827 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
827 Total complaints
80 Crash reports
8 Fire reports
35 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 80 crash reports, 8 fire reports, 35 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 73 complaints, with an average reported failure mileage of 16,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
80 Crash
8 Fire
35 Injury
3 Fatality
53 Towed
25 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 67
UNKNOWN OR OTHER 48
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 16
827 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Phantom braking while driving with Adaptive Cruise Control or on Autopilot. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. I'm filing a complaint because this did occur today (March 7, 2024), but this has happened countless times in my 2 years of ownership. This particular incident was triggered by cars parked along a curved street in my neighbor, while I was traveling approximately 20 mph with no other vehicles driving around me. These occur from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | This is not a defect but rather something I consider could be dangerous. On slippery conditions example, during heavy snow fall, or when there is slush or if there is an icy surface, I find that the AWD system in my vehicle which is all controlled via software that the manufacturer wrote (because it is a dual electric motor setup, and there is no mechanical connection between the front and rear axle), tends to either send too much power or tried to regen too much to/from the front motor when the steering wheel is turned (something they can detect), and it tends to cause unexpected understeering which if you are not accustomed either to driving an electric car or Tesla’s AWD system could end up in a potential accident. I am writing to you because I know that my voice will go unheard since I do not have access to any of their feedback challenge. Again I do not consider that a potential dange, nothing imminent or defective with the vehicle. The fix in my opinion is a software update that could impliment road surface detection via their vision, in combination the steering angle sensor wheel slippage detection, to detect that the trajectory of the vehicle is not going as desired and mitigate that through multiple techniques of traction control, I know that with a RWD Tesla they do use the front brakes in certain conditions to force the wheels to dig in the snow and try to find traction from experience even though there is no front motor. | Crash: No Fire: No | Unknown |
| Mar 2024 | VISIBILITY/WIPER | This is in regards to wipers getting frozen and major snow accumulation under them under heavy snow fall, something that can be mitigated with vehicles that are manufactured with Heated Wiper Park. This issue is dangerous if you are travelling on a highway or in places where you cannot stop to clear the wipers. I have contacted Tesla service and talked to them about potential solutions but they kept coming back with the statement that “this feature is working the way it was designed to.” Currently, if wipers are on or in auto mode, the wipers do not go over the wiper park heater, something that could be modified through a software update when ambiant temperature drops below a certain point or if snow fall is detected through their vision system and automatically activate their Heated Wiper Park, because not only is it uncomfortable to have the defrost blasting hot air on your face, but it also is extremely inefficient for electric cars to be doing that. | Crash: No Fire: No | Unknown |
| Mar 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. I'm filing a complaint because this did occur today (March 5, 2024), but this has happened countless times in my 2 years of ownership. This particular incident was triggered by cars parked along a curved street, while traveling approximately 20 mph with no other vehicles around. These occur from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING,ELECTRICAL SYSTEM,AIR BAGS | My vehicle encountered a severe loss of control, resulting in a collision with a concrete wall on I-90 west towards Seattle at 19,877 miles. This critical event, leading to non-deployment of airbags and subsequent hospitalization, occurred shortly after two prior services addressing a Rear Drive Motor unit malfunction, first at 14,768 miles and again at 14,820 miles. These incidents underscore a troubling pattern of safety concerns. Inspection Details: Front Suspension: Replacement of Stabilizer Bar Link (1188391-00-B). Steering Gear: Replacement of Steering Gear Assembly (1044831-00-H), essential for control. Sub-Frame & Steering Components: Reinstallation of the sub-frame and replacement of the tie rod end (1044841-00-E), indicating significant structural and steering issues. Safety Risks: The sequence of malfunctions, particularly the recurring issues with the Rear Drive Motor unit followed by a severe loss of control and airbag system failure, presents an extreme safety risk. The absence of warnings prior to these failures compounds the danger, suggesting systemic safety and reliability flaws. Conclusions & Reporting: The vehicle's history of critical malfunctions within a short mileage interval demands an in-depth examination by the manufacturer and safety regulatory authorities. The objective is to uncover root causes, evaluate if these issues are widespread among similar models, and implement corrective actions promptly. This report aims to highlight the critical nature of the encountered safety issues, advocating for immediate interventions to safeguard vehicle occupants and the public. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Mar 2024 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Component or System Failure: The internal malfunction of the rear drive unit in my 2022 Tesla Model Y, which has been documented and addressed on two separate occasions by the Tesla service center, has raised significant safety concerns. This component is critical for the vehicle's operation, and its failure mode necessitates thorough inspection and a definitive resolution to prevent recurrence. Safety Risks: The sudden loss of power on a busy highway, without any warning, significantly compromised my safety and the safety of others around me. Being forced to restart the vehicle under such conditions was not only distressing but also exposed everyone involved to a heightened risk of accidents. This incident has profoundly impacted my confidence in the vehicle's reliability and safety. Problem Reproduction and Confirmation: The malfunction was initially confirmed and addressed by a Tesla dealership, which underscores the seriousness of the issue. However, the recurrence of the problem, even after professional intervention, and the subsequent attempt to rectify the issue without a clear diagnosis, adds to the uncertainty and concern regarding the vehicle's safety and the effectiveness of the repairs conducted. Inspections: The direct involvement of Tesla's service center in inspecting and attempting to repair the vehicle indicates that the manufacturer is aware of and is taking steps to address the issue. Nevertheless, the absence of a definitive resolution or clear understanding of the malfunction's cause continues to be a source of worry. Warning Signs Prior to Failure: The complete absence of any warning signs before such a critical failure is particularly alarming. This lack of forewarning deprived me of the opportunity to take preventive action, further exacerbating the fear and potential danger associated with the malfunction. | Crash: No Fire: No | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | While using cruise control at highway speeds the car abruptly brakes for no reason. If another car was following too close it would have rear ended us. It happens at unexpected times and speeds. I has happened multiple times and I am to the point of not using it because of the danger it causes. It has not been inspected by any authority because of its randomness. No warnings were made prior or during the abrupt braking | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | The Model Y abruptly stopped in traffic creating a collision hazard and impact of the front of the vehicle. The vehicle was completely disabled and had to be towed. Upon inspectiong by the Tesla service, the Power Conversion System had failed for the rear motor system which is part# ASSEMBLY - FRONT VEHICLE CONTROLLER GENERATION 3.1(1583991-10-D). The attached document has links to other owners with the same complaint. Also attached is the Tesla repair estimate which as can be seen has nothing to do with a rear end collision as it is replacing the front power conversion system. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | UNKNOWN | Crash: No Fire: No | Unknown |
| Feb 2024 | FORWARD COLLISION AVOIDANCE | Tesla is using camera-only detection for Forward Collision Warning system and this leads to numerous false positive alerts. This has happened from simply driving next to parked cars or slowly approaching vehicles at a traffic light. When these faulty alerts occur, a loud audible beeping is heard and red alerts are displayed on the screen. These faulty alerts are dangerous distractions, causing panic, fear, and uncertainty in the driver, causing them to take their attention off of the road while they assess what just occurred. This is a critical flaw in the functionality of Tesla vehicles that the company has refused to address. | Crash: No Fire: No | Unknown |
| Feb 2024 | LANE DEPARTURE | I am using Full Self Driving (FSD). When i look at my screen to control the cars map it gives me a strike. I have 5 strikes it removes FSD but also removed auto pilot that has lane centering and ALSO removes the camera so if I were to have a stroke, Tonic-clonic Seizure, or heart attack or for any other issue the vehicle would not pull over like it would in FSD/Auto Pilot. THIS MAKES IT VERY UNSAFE and I could argue it violates the ADA act! For privacy I have had one of the previous issues and bought the Tesla with FSD just in case it ever happens again!!! Now i don't have that safety measure for a week and I DRIVE A LOT on two lane 75 mph highways. The basic lane assist will even shut off if i hug the lane !! How Dangerous is that???? Now i have absolutely no safety features! | Crash: No Fire: No | Unknown |
| Feb 2024 | EXTERIOR LIGHTING,SERVICE BRAKES | Tail light assemblies on vehicle develop moisture inside of them when it rains. Tesla claims that this is normal and refuses to service the part. The concern is that the electronics inside the light assembly will be damaged by the moisture. This places the burden on the consumer to frequently test and inspect the tail light for an impending failure of the light which may inadvertently occur during driving and result in an accident. In certain instances the amount of moisture that may develop unbeknown to the driver while operating the vehicle, may decrease the light transmission through the light assembly, rendering the function of the tail light to fall out of NHTSA mandated standards for light transmission for the fixture. | Crash: No Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | turning on defrost vehicle has cracked windshield | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,UNKNOWN OR OTHER | I was driving the car in a straight lane. I missed a speed bump but the car was still driving straight. After 100-150 feet driving ahead, the car suddenly steered the wheel completely towards the right side resulting in an accident where the car crashed into a wall. | Crash: Yes Fire: No Towed | Unknown |
| Feb 2024 | SUSPENSION | My vehicle was rear ended while parked on the side of the road. No one was in the car so there was no personal injury. The car was repaired but after the repair the rear tires were found to be wearing out at a rate of 4 times normal speed. Two repair facilities (one of them being a Tesla service center) measured the vehicles rear alignment and found the camber to be outside of manufacturers specifications but couldn't fix the issue as the vehicle has no way to adjust the camber on the rear wheels. The insurance company tried to have the alignment fixed but could not as Tesla would not give any instructions on how to make the repair and suggested that the problem be fixed by Tesla under a warranty repair. This determination was made because the vehicles frame was found to be fine, and the suspension was fine, but the alignment was off with no way to make an adjustment. When I tried to have Tesla repair the alignment, I was told I hit too many potholes and because the car is a performance car I drove the car to aggressively which caused the problem. I do not hit potholes and I do not drive aggressively. If I were to do either of these things the frame would show damage, and the suspension would show damage. Also, if I hit potholes the front wheels would sustain most of the damage and there no issues with the front wheel alignment. The photos in the files attached: "Rear Tire 4-2-2023" shows a rear tire after the car was repaired with no abnormal wear, "Rear Left Tire 10-4-2023" and "Rear Right Tire 10-4-2023" so abnormal wear just 6 months after repair. | Crash: Yes Fire: No | Unknown |
| Feb 2024 | VISIBILITY/WIPER | The Automatic Windshield Mode does not function properly. On some Sunny days, the windshield wiper will automatically engage. Yet, during heavy downpours, the automatic windshield wipers will not engage or it will wipe very slowly. I have to press the stauk manual or press the manual setting while driving in the rain. Very unsafe due to distraction and poor visibility while driving. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Driving in traffic this afternoon, I was turning right at a controlled intersection. I stopped my car during the turn before entering the stream of right-bound traffic. Abruptly my steering wheel was frozen: I was unable to turn the steering wheel and the car would not drive forward. There had been a dash warning light on with the message: 'Steering Assist Reduced!'. This message had been coming on intermittently during the past several weeks while driving, but without any noticeable change in the steering/handling of the car. I was blocking the traffic behind me. I called 911 and requested assistance. I got out of my car to open the "frunk" lid to alert drivers that my vehicle was disabled. I got back into the car. At some point during the 5-10 minutes that I was stopped, I re-entered my code and put the car back in drive mode and suddenly the steering wheel worked and I was able to drive home (about 2 miles). I contacted Tesla service and they suggested that I have it towed to the nearest service center, which I did. | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING | Steering got locked stating that assistive driving was reduced. We were in front of our house and my wife was driving. She said that steering is basically unusable so we pulled back in the driveway. Normal restarts didn't fix it. We then did a hard restart of the car and that fixed it but it was scary and accident prone when locked "assistive driving reduced". | Crash: No Fire: No | Unknown |
| Feb 2024 | STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | Hello, My name is [XXX] and I had 2022 Tesla Model Y performance. I had an accident on [XXX]. Car just took control itself, we hit the tree. It was in residential area, it happened so fast, that I could not to react to prevent it. After we hit the tree, car catch the fire, It was a nightmare for me, I had my best friend with me at the time of accident on the front passenger seat. Both of us were unconscious, by the time I got awake, car was in flames, my friend was still unconscious but than he got awake after I tried with the local neighbor to pull him out from the car. Unfortunately my friend passed away after accident in 5 hours. I had an autosteer assistance on my car subscription. Plus my car had a problem with the side cameras, time to time it was giving me errors - Door Pillar error message. Cops were trying to get information from the car, but according to Tesla representative my car was out of network from June 30, 2022. And i never got any notifications that my car is out of network. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: Yes Injuries: 1 Fatalities: 1 Medical attention | Unknown |
| Feb 2024 | UNKNOWN OR OTHER,SERVICE BRAKES | Since purchasing the car, I've had issues with the driver's side floor mat sliding and/or flapping. By sliding I mean it slides to the right and then interferes with the braking. By flapping, I mean the left separate portion/flap of the drivers side mat just randomly bends over - again causing interference with braking. I've tried to correct this issue multiple times by repositioning the floor mats. There is no way to secure the mats. I also added this concern to a pre-existing service request as it is quite annoying; however, I was told to just purchase new mats - even though my vehicle is under warranty. | Crash: No Fire: No | Unknown |
| Jan 2024 | STEERING,UNKNOWN OR OTHER,LANE DEPARTURE | The incident happened on 12/22/2024 8:30 am to 8:40am. Weather: heavy foggy. On freeway, no raining. Road was dry. Autopilot was off. I was trying to change lane to 2nd lane (I was in 3rd lane) and I saw a white pickup truck suddenly changed lane to the 2nd lane from 1st lane, so I turned my steering to left quickly (speed was 55-60 miles) and back to 3rd lane, and then suddenly the steering wheel was out of control, the steering wheel was turning right - left many times quicky and tilting the car. It just happened so quickly (not even a second) I wasn't able control the steering. After 3-5 seconds, it stopped. the steering was back to normal. I kept the car in 3rd lane. I almost got killed. I am glad I am still alive because it's Christmas holiday, not many cars on freeway in the early morning. Many cars behind me stayed away from me when they saw my car was out of control. I reported the incident to the Tesla manufacturer, they said they checked computer log remotely and nothing wrong, just something related to wheel slips and then cancelled my service request. I didn't know if there was any warning lamps or messages pop up because I was so scared at the moment and forgot to check. | Crash: No Fire: No | Unknown |
| Jan 2024 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The contact owns a 2022 Tesla Model Y. The contact stated that while driving at approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle decelerated while driving at night in the rain. The contact was concerned about being rear-ended. There were no warning lights illuminated. The contact used the App to communicate with an unknown dealer, who responded and informed the contact that there were no hard wire issues. To contact took control of the vehicle and used the accelerator pedal to drive as needed. The failure might have been caused by false positive conditions in the surrounding area. The mechanic informed the contact to reboot the vehicle. The vehicle was not diagnosed or repaired. The contact stated that after the computer was rebooted, the Lane Departure Unavailable message was displayed. The manufacturer was not contacted. The failure mileage was approximately 23,000. | Crash: No Fire: No | 23,000 |
| Jan 2024 | STEERING | By ~10:30PM, [XXX], my TESTLA Y 2022 lost power steering at the intersection of [XXX] . I was making left turn and found my car could only slightly turn left since the power steering was basically lost, almost being hit by a red sedan. There was a yellow sign on my TESTA computer: "Steering assist reduced. Steering may require increased effort". About midnight, [XXX], I called the Roadside Assistance of TESLA, informing them what went wrong. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | Sudden Unintended Acceleration. TESLA Service refuses to check the vehicle, it happened 4 times so far. On first occasion they sent it to their engineering team, and result came back after five months and they claimed nothing is wrong. They refused to provide a copy of engineering report. IF nothing is wrong, why did they refuse to provide car owner a copy. IT happened three times after that and they asking for exact day and time, which was provided for second time and they mentioned that there is nothing they can do. I had the car for about 14 months and had less than 6000 miles because I am afraid of driving it and cause into accident. | Crash: Yes Fire: No | Unknown |