Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I would like to add a complaint for the phantom breaking while using the Autopilot function of the vehicle. While on a road trip across the country, I've experienced sudden deceleration while Autopilot was engaged. Nothing was impeding the vehicle and the screen did not note any obstacles. The weather was clear and it happened both during the day and at night. This feels extremely dangerous, as my control over the vehicle could be lost under different road conditions. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When I have Autopilot (adaptive cruise) on, the car will often slow down, sometimes quite abruptly, when there is nothing to slow down for. This is often called Phantom Braking. This can easily put me at risk of getting rear-ended from another car. If I'm on ice or snow it can cause the car to slide and loose control. I have read on the internet and forums of many with 2021 or 2022 Model Y's with the same problem - since the radar was removed on these newer cars. I had a 2020 Model Y previously that had the radar, and I never had this problem. I believe their camera only technology is not enough to suffice and they need the redundancy of both radar and cameras. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking occurs under too many scenarios common on 2-lane roads to mention them all. Sometimes the car decelerates so rapidly for no apparent reason I'm concerned I'll be rear-ended. Even in good weather, lighting, road surface, etc. The car sometimes seems to be guessing about hazards and slowing down for no reason, sometimes very abruptly. | Crash: No Fire: No | Unknown |
| Mar 2022 | ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated while driving at 65 MPH with the Self-Driving features activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact stated that were no other vehicles or objects nearby. The contact depressed the accelerator pedal and the vehicle increased in speed and the contact continued to drive the vehicle. The contact stated that the failure had been occurring several times per day while using the Self-Driving feature. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. The consumer stated the phantom braking was only experienced in auto pilot mode. After notifying tesla updates were made and the problem was resolved. | Crash: No Fire: No | 2,000 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Sudden braking when TACC is engaged happens sporadically | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I was driving 55Mph with Autopilot engaged. Without warning the car engaged the brakes aggressively and I was almost rear ended. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Phantom braking happens during auto pilot feature and during any use of cruise control. This happens nearly 100% of the time while using these two features and any incoming traffic approaches, especially larger vehicles and trucks. The braking is sometimes soft, but more often quite abrupt, and always without notice. It is extremely dangerous and annoying to use | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I had cruise control set(Autopilot) and was driving on a two lane highway at night. My car abruptly braked when oncoming traffic was detected. Another oncoming car on the same road, caused my car to abruptly brake again. Then a third car a couple of minutes later caused my car to abruptly brake again. I turned the cruise control(Autopilot) off, to prevent my car from emergency braking. The problem was not reported since I couldn't repeat the issue. It has not been inspected by anyone. No warnings on vehicle. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle.. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking. | Crash: No Fire: No | Unknown |
| Mar 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | We recently purchased this vehicle and was driving down the highway with zero traffic near us in any lane and the Model Y slammed on the brakes for no apparent reason. Luckily no one was behind us. This continues to be a problem with phantom braking for no reason. It’s very dangerous and almost makes the vehicle unable to be driven. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100. | Crash: No Fire: No | 100 |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates. | Crash: No Fire: No | Unknown |
| Mar 2022 | SERVICE BRAKES | I was driving my 2022 Tesla Model Y south on I-95 near the intersection with I-10, going approximately 65 miles per hour in the middle of a clear day. I did not have cruise control, autopilot, anything on-- just driving normal. No warning indicators. All software updates were up to date. I was in the far right lane and, at that section of the road, there is a large distance between the oncoming traffic headed north. There were no oncoming cars anyhow. And the car just suddenly slammed on the breaks. I didn't go into a skid but it was enough to jerk my body forward to where my torso hit the steering wheel. I pressed down on the acceleration as fast as I could. If there would have been a car or truck behind me, I would have been really hurt, especially if there would have been passengers in the back. I was shaking. If anything remotely like that happens again, I will sell the car that same day. | Crash: No Fire: No | Unknown |
| Mar 2022 | FORWARD COLLISION AVOIDANCE | Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | Sudden braking events that occurred both during the day and at night - reducing the vehicle from a cruising speed to 55 or less mph within seconds. | Crash: No Fire: No | Unknown |
| Feb 2022 | SEATS | The second row seat is broken. At first, it wouldn’t latch but now It cannot be moved or adjusted. There is an alarm that states that the second row seats are not secured. I have been unable to get it repaired. A quick google search shows hundreds of cases exactly like mine. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | * on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable. | Crash: No Fire: No | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | I was driving along Highway 101 southbound with not so many cars around cruising around 65mph while on autopilot and suddenly the car just braked really hard. The car's velocity dropped to about 15mph in just 1-2 seconds. This is really scary and dangerous and luckily there is no other car behind us or else we could've been rear ended really bad. There was no warning or anything and it was about 2pm when the sun was up and really bright and no clouds at all. | Crash: No Fire: No | Unknown |
| Feb 2022 | FORWARD COLLISION AVOIDANCE | While driving on auto pilot/cruise control mode on a 2-lane local road it suddenly applies brake very hard whenever a truck or trailer is approaching from the opposite lane. At night it suddenly brakes very hard whenever headlights of a car from the opposite lane appears. I accepted delivery on 2/23/2022 and I have had it only 1 day ownership but it has happened every time a truck passes or head lights show up. | Crash: No Fire: No | Unknown |