Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On a recent road trip we used cruise control for the first time and had multiple incidents of phantom braking. These were sudden application of brakes completely at random and repeated for no apparent reason.. We haven't used cruise control since due to the possible danger of getting rear ended. Apparently this has been reported for a year or more and currently is being nvestigated. We have had no word from Tesla warning us about this issue. | Crash: No Fire: No | Unknown |
| May 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Phantom braking while using cruise control. | Crash: No Fire: No | Unknown |
| May 2022 | SEAT BELTS | Rear passenger seatbelt disengages while driving. | Crash: No Fire: No | Unknown |
| May 2022 | SEAT BELTS | The contact owns a 2022 Tesla Model Y. The contact stated that the rear driver’s side seat belt failed to latch. The contact stated no warning light was illuminated. The contact stated he was able to reach out to the manufacturer on the App and made them aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500. THE CONSUMER STATED THERE WAS A FOREIGN LODGED IN THE BELT LATCH. | Crash: No Fire: No | 3,500 |
| May 2022 | ELECTRICAL SYSTEM | Backup camera is not working properly it failed going Blank quite a few times | Crash: No Fire: No | Unknown |
| May 2022 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | Tesla adaptive cruise control requires user to put the windshield wipers to automatic functioning. However, the auto wipers have a high false positive detection rate, which leads to the wipers unnecessarily turning on while I'm driving. Even after exiting adaptive cruise control, the wipers stay on auto. This is extremely problematic because it makes me have my eyes + one one hand off of the wheel to turn the wipers off. Please put pressure on Tesla to remove faulty auto-wipers software from adaptive cruise control. It's dangerous and distracting. | Crash: No Fire: No | Unknown |
| May 2022 | FORWARD COLLISION AVOIDANCE | When the adaptive cruise control is engaged, it will brake excessively for no known reason. It can reduce its speed very quickly sometimes by 10 to 15 mph causing the vehicle behind me to take drastic actions to avoid a collision. I have informed the manufacturer of this issue and told them it happens every day I drive the car, but they have done nothing except saying they are looking into the issue. | Crash: No Fire: No | Unknown |
| May 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Autopilot Phantom Braking while using cruise control, adaptive speed control. Occurred 9 times on a single drive. Often with no other cars, or anything in sight - in Death Valley to be specific. Instant breaking would occur, sometimes drastic, at times might have brought car to a complete stop if I'd not taken over control. We are now very reluctant to even use cruise control. This occurs with either adaptive speed control or Enhanced Auto-pilot. FSD is not enabled. | Crash: No Fire: No | Unknown |
| May 2022 | FORWARD COLLISION AVOIDANCE | I was driving West bound an the 91 Freeway, just about 1 miles East of the 241 Fasttrack at about 5:30 PM on 30 April 2022. The 241 Fasttrack was shut down for road work and the traffic was averaging about 4 miles and hour, but very stop and go traffic, not a smooth flow. I put the can into dynamic cruise control -- this was done by press down twice on the drive shifter on the right side of the steering wheel. I then took the car out of dynamic cruise control by pressing the drive shifter up once. But I much have forgot I did so as I press the drive shifetr up once again, which puts the can into reverse. I pressed the gas pedal and the car started going backward and I crashed into a vehicle -- I believed the car was in Drive, not Reverse. No one was hurt. My car was undamaged; his 2004 Toyota Corolla had some cracked paint and the left driver side bumper was push back about 3/8th on an inch. I paid the man $450 and he will contact me if he needs more. My complaint is this: the drive selector is being used for drive selection AND engaging and disengaging dynamic cruise control -- it may me to easy to make a mistake where the drive thinks he took it out of dynamic cruise control, but in fact put it into reverse. I do not think the same motion for turning off dynamic cruise control and putting the car in reverse should be on the some stick with the same motion. The only indication is a audible 'tone' when disengaging the dynamic cruise control, but road noise, cabin noise, radio music can be that tone less noticeable. I had the car on 'joe' mode which decreases the tone sound. I don't think 'joe' mode is a safe function as it makes critical sounds less noticeable. The dynamic cruise control sounds should not have to compete with the radio -- the radio should be silenced when the dynamic cruise control tones occur. | Crash: Yes Fire: No | Unknown |
| Apr 2022 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | We were on the highway the power went out. The car did not have emergency brake . We could have gotten hit. We finally was able to stop on the shoulder with the driver not letting go off his foot pedal to keep the car from moving. We called Tesla and he wasn’t able to restart the car and yet he said the car has lots of power. The back door doesn’t open in an emergency as well | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Car set at 75 MPH cruise control, brakes unnecessary with no obstructions or danger, and reduces speed to 45 MPH while having adaptive cruise control active. Tesla response = this is a Beta feature. Read your manual. This is incredibly dangerous and a rear end collision waiting to happen. I feel like this is reckless and to just blame it on being Beta is borderline criminal. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While on cruise control, the car will, out of nowhere, apply the brakes very aggressively ("phantom breaking"). This despite there being no vehicles nearby or any potential threats to safety. This phantom braking is obviously very dangerous and is a reason why I don't really use it anymore. It has happened 3-4 times since I bought my car, and that's despite not really using cruise control very often (for this reason). Clearly there's a software fault of some kind | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated while driving 80 MPH, the vehicle experienced phantom braking without warning. The contact also stated that the cruise control was activated during the failure. The contact stated that after disengaging the cruise control, the vehicle returned to normal. The vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400. | Crash: No Fire: No | 3,400 |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH, the vehicle experienced the phantom braking system failure. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact stated he experienced the failure twice. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure via the App. The failure mileage was 1,790. | Crash: No Fire: No | 1,790 |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | When the car is in cruise control or auto pilot, it is performing a lot of phantom breaking. I.e breaking when there are no cars or other obstructions in front of the vehicle. This is a safety hazard for those vehicles that may be directly behind my vehicle increasing the risk of a rear end collision. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On April 15, 2022, I experienced two incidents of sudden braking while in cruise control on a round-trip four-hour drive in my Tesla model Y. I was driving at between 60 and 65 miles an hour on a four-lane road. Between the incidents, I reached my destination and the car was parked for several hours. In each case, there was no car in front of me in my lane, and in one case, as I remember, there were no cars in front of me anywhere near. The car slowed suddenly by 10 to 15 miles an hour, as if I had taken my foot off the accelerator. I applied pressure to the accelerator to return to cruising speed. In each case, the road was dry and the sky was largely cloudless. There was no warning. I bought the car new in January 2022. I have not had the car inspected since the incident. I did investigate on the Internet and learned that there have been many other such incidents with the Tesla Y and 3 models. I understand that the NTSB has an open investigation on the subject. The problem is very serious. Fortunately, there was no one traveling close behind me, or the sudden slowdown might have caused the following car to crash into me. | Crash: No Fire: No | Unknown |
| Apr 2022 | POWER TRAIN | There is no sound warning to switch gears. For example from forward to reverse. I was trying to go forward and I was actually in reverse. The gear change is on the steering stalk and doesn’t make any warning sound when switching. As the drivers eyes are looking forward, and not looking at the screen feedback, it makes it difficult to remember which gear you are in. Forward or reverse. I assumed I was going to move forward, but the car was actually in reverse. I hit the car that was parked behind me and did damage to my car. I’m feel that most cars makes a physical click sound with the gears shifting as well as a small jump in movement to remind the driver they have switched directions. | Crash: Yes Fire: No | Unknown |
| Apr 2022 | SEAT BELTS | Tesla Seat Belt recall : 22V-045. State of Texas fine attached.City of frisco TX Citation 653175-1. | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | Car randomly applies hard braking while traveling on FSD (full self driving) mode on freeway with no car or obstruction in front or back in current or adjacent lane. The brake is applied suddenly without any warning, and can result in accident if any vehicle is traveling behind. | Crash: No Fire: No | Unknown |
| Apr 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When operating my vehicle in adaptive cruise control or autopilot, my model Y has continuously had incidents where it randomly slams on the brakes as if it’s attempting to avoid an obstacle. To my frustration, there is nothing in the road and I am slammed back in my seat. What I fear the most is that a vehicle following behind me could potentially rear end me due to this braking issue. I just took a 450 mile road trip, and this incident happened a dozen times along the way. I read online and this appears to be a trend with Tesla and I want to make sure this “phantom braking” issue is reported. | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | Had the car for 3 weeks. Lots of phantom braking with the cruise on. Both my wife and I have had it happen when driving. Today I got a false Forward Collision Warning. With hard braking. NOTHING in front of me. | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | phantom braking sometimes is so abrupt cars behind me might rear end me | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | We are experiencing phantom braking when using the cruise control (non-autopilot) causing significant and unwarranted slow-downs of the vehicle. | Crash: No Fire: No | Unknown |
| Apr 2022 | FORWARD COLLISION AVOIDANCE | My Tesla Model Y has an ongoing problem with unexpected and unnecessary automatic braking when there is no apparent reason for the system to act--there is never anything in the lane ahead to brake for. The car just brakes and rapidly slows down at highway speeds. This has not resulted in a collision yet, but I'm fairly certain that it could result in a rear end collision if the driver following my car is "tailgating." At the very least, this is likely annoying to drivers following my car when this occurs. This is a very unnerving experience and should be fixed by the manufacturer. Tesla owner forums refer to this phenomenon as "phantom braking." This only seems to occur when I'm using the adaptive cruise control and/or the autopilot features on the vehicle.I have noticed this happening often on two lane and four lane highways, but not on freeways to date. I recall this happening every time I drive for any distance using the cruise control and/or autopilot. When I turn off the cruise control and/or auto pilot, it stops. | Crash: No Fire: No | Unknown |
| Apr 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | while vehicle in autopilot mode and driving on 2 lane highway, vehicle would suddenly brake hard for no reason to do so. The same would occur on the freeway at the beginning of a bend in the road. This phenomenon commonly occurred and I have stopped using the autopilot feature for fear of being hit from behind if the vehicle suddenly braked for no apparent reason. No previous warning lamps or messages when the problem first occurred. I did see messages on 4/1 during my drive that some of the cameras on the car were disabled or blocked and the messages disappeared and reappeared several times for about an hour and then stopped appearing. I have not had these messages reappear since. I have a service appointment scheduled at the end of April. | Crash: No Fire: No | Unknown |