Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car was delivered to me today. It has 15 miles on the odometer. The brakes do not work. I almost crashed into a home. Extreme safety concern. The next device appointment is July 20th. I will wait for them to diagnose the issue. Very concern this auto manufacturer is delivering faulty brand new products to consumers. | Crash: No Fire: No | Unknown |
| Jun 2022 | EXTERIOR LIGHTING | Turn signal does not always activate. If I hit the turn signal stalk so it goes past the first detent (for three blinks) but not hard enough to get to the second detent (on until cancelled or turn completed), it does not come on at all, either the three blinks or constant blinking. This is dangerous because the turn signal does not activate predictably, especially when changing lanes on the highway. I should be able to tap the turn signal to get the 3 blinks to come on and then switch lanes, but when used this way it does not always come on. I had this inspected by a Tesla Mobile Service technician and he reproduced what I reported but said this is working as intended because it is detecting an "accidental bump" and not activating. My vehicle is available for inspection upon request. There are no warning lights or messages. | Crash: No Fire: No | Unknown |
| Jun 2022 | AIR BAGS,FORWARD COLLISION AVOIDANCE | While driving at a normal speed and turning around at an intersection in our neighborhood, the car suddenly went out of control, causing the car to hit a fire hydrant in front of a home, smashed a tree before crashing into the siding of the home. Insurance deemed the car as "totaled". We were reimbursed by insurance so this is not about monetary losses, but a report to protect other drivers and their families. The Tesla database records mentioned user acceleration and error, but this doesn't sound like a reasonable cause. The airbags didn't open and neither did the automatic emergency braking or forward collision warning work. I was unable to brake and control the car to stop. This accident is captured in the security system video of the impacted home. | Crash: Yes Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | The adaptive cruise control (or emergency braking system) repeatedly braked for no reason. There were not other vehicles in the immediate area. I was driving on Interstate 90 at 70 MPH and the vehicle emergency braked down to about 50 MPH before recovering. This is a recurring problem and has happened at least a dozen times since I've owned the vehicle. I no longer trust the feature and hesitate activating it. The danger is risk of a rear end collision if another vehicle is close behind when the problem occurs. I have read that this "phantom braking" issue has been reported 700+ times. The manufacture (Tesla) has not inspected my vehicle. I believe a warning message was displayed but I am not sure. I was too busy reacting to the issue to notice any displayed messages. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Traveling approximately 900 miles from fairfield, ca to moab, utah on 15th of June 2022 and approx 900 miles back to fairfield on the 20th of June 2022. Several dozens of phantom braking in the absence of any vehicles or shadows along its path. Brakings were hard and dangerous. | Crash: No Fire: No | Unknown |
| Jun 2022 | EXTERIOR LIGHTING | Auto dimming and bright headlights do not dim for oncoming traffic consistently. Unsafe for other travelers at night. I’ve owned two Tesla’s model 3 and model y over the last 4 years. Both had issues with the Auto Bright/Auto dimming headlights. The automatic feature takes too long to turn on the high beams and takes too long to dim for oncoming traffic. The auto dimming function also reacts to reflective signs and turns off high beams when unnecessary. The auto dimming feature works best when you’re approaching a curve where the travel path is to the right where oncoming traffic crosses the field of cameras. Auto dimming rarely works when turning to the left or straight for on coming traffic since cars are to the left of field for the cameras or head on traffic but Auto dimming feature fails. The bright and dim will go on and off as cars approach further causing issues with people flashing lights at you in their direction of travel. The auto high headlights also react to reflective signs and will go high low high low further causing safety issues when they should remain on. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I am reporting 3 incidences of Phantom braking with adaptive cruise control on, and 2 incidences of phantom vehicle displays on the central console while parking into a garage. 4/17/2022 ~ 1pm. on RT 101 CA between King City and Camp Robert Rest Area/Bradley. Traveling at 75-78 mph on widely separated divided straight highway, with no trees, only low grass, and no cars nearby, we (my wife driving) experienced two sudden jarring braking slowdowns. This is a hazard if there is a car tail-gating us or if the following driver does not expect us to brake for no reason. 4/18/2022 ~ 11am on Rt 10 CA between Palm Desert/Indo and Desert Center, We were traveling at 76 mph on a widely separated divided straight highway, with no trees, and only low grass. A Tesla car in front of us suddenly braked for no apparent reason and shortly thereafter pulled over to the shoulder and stopped. A few minutes later we experienced a sudden braking action in our Tesla car. In May/2022 we observed two separate incidences of a phantom van displayed on the Tesla central console while parking our car into our garage. A phantom van appeared once on the right side and once on the left side when the Tesla car was half-way into the garage. We park in the center of the garage which is relatively empty with 2 plastic tool boxes on the left side and a Traeger grill on the right side. The garage is 19' by 19' with a 16' wide garage door opening. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Multiple sudden, unwarranted braking events while using cruise control on a highway with crossroads.braking appeared to occur mostly at those crossroads. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES | Driving on an empty highway at 75mph. Brakes engaged And alarm sounded. Slowed to 55. We almost hit the dashboard. Then car stopped braking and drove fine. Happened twice in two trips | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Purchased a Tesla Model Y approx. 3 weeks ago and within the first day experienced sudden, aggressive braking on the freeway with nothing around and no apparent reason for braking at all. This has happened at least ten times in the three weeks we’ve owned the vehicle. It’s very scary when it happens and we’re very concerned it will cause an accident with my family and small child in the back. It happens when the car is in auto pilot and adaptive cruise control. The car gives no alert and no indication that it’s going to brake hard all of a sudden in the middle of the interstate at 70 mph it will instantly drop speed by as much as 15mph or more. Thankfully nobody has been behind us yet. For us this is an extreme safety concern and we have expressed this to Tesla and I have sent out a maintenance technician today who took it for a simple test drive and said there’s absolutely nothing wrong with the car and that’s the safest car in the world and that what we were experiencing is normal behavior for a Tesla and to be expected. He said when it happens to stereo on the accelerator to get it to stop which is ridiculous. This is a known problem generally referred to as phantom braking and I was assured by the sales rep before accepting the car that this doesn’t happen in auto pilot and nothing to be concerned about. Now here we are stuck with a dangerous vehicle that they can’t fix and won’t take it back. Please help get these cars off the road until they fix this huge safety issue. I am shocked there has not been a recall. I will also file a complaint with the state of Washington. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | I was traveling on a highway when my Tesla Model Y abruptly slammed the brakes for no reason while Autopilot was engaged. The vehicle slowed down very aggressively, this could have caused an accident if there was another vehicle following close behind me. After the first incident, I blamed a dirty windshield/camera lens blocking the systems ability to see what was ahead. But it happened two other times on different days. At this point I was convinced that there is an issue with Tesla's Forward Collision Warning system. On a different occasion, I was driving under an overpass and the shadow on the pavement (overpass shadow) triggered the collision warning and once again aggressively applied the brakes. It is very unfortunate this is happening on this vehicle. I love my Tesla Model Y, but I am very hesitant to use Autopilot due to these issues. I personally like Tesla because they are using advanced technology to make driving a lot safer for everyone on the road. However, it is our responsibility to report these issues so the manufacturer can investigate the root cause. I hope this comes to a solution soon because it is a very dangerous situation that can cause harm to me and my family as well as others on the road. I will point out that I have been fortunate there were no close vehicles in behind me during the three separate times this occurred. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On 5 or 6 occasions while driving on the highway, using adaptive cruise control, the car has braked with no traffic anywhere around us. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving with adaptive cruise on and car will brake suddenly | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | The car will break for no reason when cruise control is enabled or autopilot. This happens at least once every time I use it. The deceleration is abrupt and could cause someone to rear end me. The cruise control is useless because it’s so bad. | Crash: No Fire: No | Unknown |
| Jun 2022 | STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | The car was being driven on a low speed road (about 30mph) and suddenly the traction control, ABS, power steering, and all drivers assistance features (automatic vehicle hold, emergency braking, etc) all went out as well. The car became very dangerous, instantly and the car was almost in an accident. The manufacturer has been completely unresponsive. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | While operating the car in adaptive cruise control on AZ87 the vehicle braked hard two separate times. There were no other vehicles around and there were no obstacles in the road. | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Reporting “phantom braking” issues during 1600 mile cross-country from Kansas to California. During this trip there were approximately 45 incidences of the rapid uncommanded braking while on 4 lane divided highways. All driving was daytime, sunny weather at speeds between 70-80 mph. Braking occurred with both cruise control/auto steer enabled (No FSD), as well as only cruise control enabled. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | With Autopilot engaged (either adaptive cruise or self-steering), the car break unexpectedly on 2 way highways. This usually happened when a semi truck was coming in opposite direction, in its lane or the car in front will move into a left lane and slow down at a safe distance. This had the potential to be rear-ended. Not reported to Tesla or inspected. No prior warnings. There were 6-7 incidents in the span of 3 days of travel from WA state to CA, over 1100 miles, starting on May 18, 2022. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | Car applies breaks while cruise control is set when there are no obstacles in the road and no risk of collision. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 75 MPH with the cruise control activated, the vehicle experienced phantom braking and stopped completely. The contact stated that there were no other vehicles nearby during the failure. The contact depressed the accelerator pedal and the vehicle responded after several attempts. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,700. | Crash: No Fire: No | 3,700 |
| Jun 2022 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 50-60 MPH with the self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. | Crash: No Fire: No | 5,000 |
| Jun 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I have encountered several "phantom" braking events while driving my Tesla Y in auto-pilot mode, all on the freeway or highway. This most recent event occurred while returning from Las Vegas. In each case, something dark across the road triggered the event. In two cases it was dark asphalt strips that were perpendicular to the highway. in the other case, it was a dark shadow of a bridge across the highway. I assume the car's auto-pilot system thought these things were solid objects and therefore braked. I captured each phantom braking event on the car's built-in camera and am enclosing the screen captures. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My car, while in autopilot, panic brakes for no reason. We took a trip cross country and this happened at least 20 times at highway speeds. I had to have my foot over the accelerator to be ready to overtake the panic braking when it happened. Add me to the owners experiencing this issue: https://www.autoblog.com/2022/06/03/tesla-brakes-complaints-nhtsa/ | Crash: No Fire: No | Unknown |
| Jun 2022 | SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES | I was pulling out of the garage and I heard disturbing sound coming from the bottom it sounds like something is breaking. I thought I drove over something like water bottle but a lot louder. So I stopped halfway through the garage and looked under, nothing visible looked around each tire nothing, checked the monitor screen no warning, nothing, so I thought maybe the sound is not coming from the car and I decided to continue, pulling out and made it to the drive way and still a lot of noise sounds like big crack sound. I parked and checked the tires nothing. Looked under the front bumper, it looks like something is a little out of shape but it wasn’t clear. Then I realized I can’t drive like this so I started to drive forward the noise was very loud, barely made it to the original parking spot then I got out of the vehicle, checked again and a lot of stuffs hanging near front wheels, looks like something is wrong with the suspension, the car has only 2000 miles on it. The worst part is that there is not a single warning sign on that big screen which supposed to show If something is not in order. If it wasn’t for the unpleasant noise, my 7 month pregnant wife would have been driving in the middle of a freeway in less than 5 minutes. I am still shaking from how close we were to be a real danger to ourselves and to other drivers on the roads. We got lucky that it happened right before we get to the roads. I want a full safety and defects inspections on the 2022 model Y | Crash: No Fire: No | Unknown |
| Jun 2022 | AIR BAGS,SEATS | Tesla Model Y passenger airbags are armed automatically based on the weight in the seat. The manual states the airbag should be on with a person weighing above 100 lbs. The airbag does not turn on consistently for my wife who weighs about 120 lbs. About 80% of the time the airbag remains off. Even when the airbag is on, sometimes it will turn off from a deceleration approaching a stop sign. Took the car in for a service at the Tesla service center and they say airbag staying off is "normal" for a 120 lbs person. They advised we tilt the seat cushion down in the back to help activate the weight sensor. The passenger weight sensor or the program logic of the car is not reliable to turn on the airbag for my wife consistantly. | Crash: No Fire: No | Unknown |