Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2022 | FORWARD COLLISION AVOIDANCE | While driving on highways /interstates and using the vehicle cruise control or autopilot, the vehicle will suddenly apply the braking system when there is nothing in front of it. I would list specifics, but it happens every time that we take the vehicle on the highway/interstate, usually within the first 15 minutes. This has happened multiple times on trips, at 80mph (South Dakota) or at 65mph. I have noticed that white vehicles tend to trigger it more than others, even if they are just sitting on the side of the road or parked in a driveway off of the highway. Hills also seem to throw it off, when you are at the top and just over the crest, it has applied the brakes multiple times. This has gotten progressively worse since I've owned the vehicle (Dec 2021) which is why I am only now reporting it. I will no longer use it as I firmly believe me or my family would be seriously injured or killed if there is a vehicle behind me, especially at 80 mph that was not expecting the car to brake hard and as a result rear ended me. This is a significant vehicle vision system issue and it really does need to be addressed before lives are lost, if they have not been already. There are no other issues with the vehicle, no warning lights on and absolutely no indication the vehicle will apply the brakes until you are suddenly lurched forward due to rapid deceleration. I understand this is already on NHTSA radar but believe this is a much larger issue than is being reported. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | I received my 2022 Tesla Model Y a few weeks ago and quickly began to notice intermittent sudden breaking when utilizing the "Auto-pilot" feature. Because of these incidents I rarely utilize this feature any more. Today during an out of town trip, on two occasions when utilizing cruise control the car suddenly applied its breaks. During both occasions there were no other vehicles within 100 yards and the freeway (I-17 in Arizona) opposite direction lanes were separated by hills/rocks and not in direct eyesight. | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Phantom braking — the car brakes for no reason in navigate on autopilot as well as adaptive cruise control. The phantom braking is particularly extreme on I80 through Nevada and US Rte 95 through Oregon, which is a two-lane road. | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car system been keep crash cause it screen frozen and while crash it will no speed display no ac no warning no back up camera and important after lifting gas pedal the car will not reduce speed as before and I almost crash the car. Been report the problem to Tesla since early July and the keep cancel my appointment said it need wait for updates but can’t provide the date. I requested get the loaner while they can’t solve the problem but they denied and cancel my service appointment . It dangerous to drive and very unpredictable when the system crash while driving. While driving expect the car will reduce Speed but it not and no speed will display will cause over speed limit. The the pre collision system will not work at all and the system crash every few minutes and screen will shut off it self. While system crash will need triple amount of force the press on brake pedal to stop the car when it on high speed it impossible to respond to stop at short distance. | Crash: No Fire: No | Unknown |
| Jul 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On a 1,500 mile road trip I experienced phantom braking once every 30 minutes while using both auto pilot and cruise control | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM | I was driving on freeway 110S in heavy evening traffic. Suddenly Tesla touchscreen showed "Vehicle shutting down - pull over safely" and "Power reduced .. exit and enter may restore operation". Car had enough momentum and luckily I could change one lane and moved to shoulder. There was no crash and I called Tesla roadside assistance for towing car to Tesla service center. The car could not start and towed to nearest service station. This is a safety issue. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | Model Y will repeatedly break for no reason while using Autopilot. This seems to happen most often less busy and smaller highways. The behavior makes Autopilot extremely unsafe to use when traveling at high speed with other vehicles behind you. There’s absolutely no reason for the sudden breaking with no cars ahead on the road. Shadows, dips in the road, cracks seem to be registered by the car as obstacles. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | While using Navigate on Autopilot, vehicle applied heavy braking when no obstacle was present. Vehicle was traveling on a flat highway, no vehicles were within eyesight ahead and there was full daylight with the sun positioned behind the vehicle. Vehicle traveling behind us swerved to avoid collision. | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES | My 2022 Tesla Y brakes suddenly when I am not expecting it to. This has happened many times on the freeway in traffic at high speed and often with large trucks behind me. I am concerned that I will get rear-ended by a much larger vehicle. This unexpected sudden braking has also occurred in city traffic. My car does not have full auto pilot- it has the standard driver assist that can't be removed from the car. I have tried to get help from my local Tesla Dealer but the service dept has been unwilling and uninterested in providing any service for this issue. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | On several occasions when in Autopilot the car suddenly rapidly brakes and decelerates for no reason. Last time was this past weekend and car behind barely avoided a collision. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | Over the last few weeks I've been on several long road trips. During this time I've experienced "Phantom Breaking" (Breaking that I didn't cause) - abruptly. Very strong breaking at time. It happens around once every 40 to 100 miles of driving. It happens when using Cruise Control or when using Enhanced Autopilot. It seems extremely dangerous at times and has caused at least one care behind us to swerve into a passing lane. | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When I was on a road trip I had my 2022 Tesla Model Y in autopilot and with out warning it gave myself and my passengers whip lash because it brakes for no reason. On the course of my road-trip it happened more times than we could count. One horrific time was when a white Cadillac Escalade was tailgating me the Tesla threw on the brakes heavily and almost caused the car behind me to hit me. This is very dangerous and the other driver started threatening me and my family harm. I need Tesla to fix this issue with a great sense of urgency. This is extremely dangerous and in my case we were lucky to not sustain any physical harm or death but the chance was and is still great if they do not fix this issue with autopilot braking randomly not for just myself and my family but countless of other Tesla owners that are affected by this scary unsafe issue. Random braking occurred again on 07/05/22 while on a highway with no traffic. This time consumer's model y was on cruise control. Consumer stated he hardly uses autopilot feature because of his past experience. But continues to do this just on a basic cruise control. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | The car had several hard braking incidents while using the adaptive cruise control/autopilot. The hard brake incidents seemed correlated to dark areas on the highway pavement. The incidents appeared correlated with actual darker pavement as well as shadows from overhead bridges. | Crash: No Fire: No | Unknown |
| Jul 2022 | SERVICE BRAKES | While driving my Tesla Model Y sudden braking happened numerous times. During the last event a Large Semi-trailer Truck was extremely close to my rear bumper felt as if I was going to be rear ended and the Semi was beeping the horn thinking I was placing the brakes. This is very concerning to me. This is a safety concern due to system malfunction. | Crash: No Fire: No | Unknown |
| Jul 2022 | EQUIPMENT,BACK OVER PREVENTION | The contact owned a 2022 Tesla Model Y. The contact stated prior to driving the vehicle, he was charging the vehicle due to low electric power. The manufacturer informed the contact to take the vehicle in for service. The contact stated while driving approximately 65 MPH, the computer inadvertently shutdown and the steering wheel was difficult to maneuver. The vehicle then drove off the road, and the contact drove over a grassy area and the curb. The TPMS warning light illuminated. The front axle was completely fractured. The police were not initially on the scene; however, the police arrived the following day. A police report was not filed. There were no injuries sustained. The contact attempted to have the vehicle towed several times, but was unsuccessful; however, the vehicle was finally towed to the dealer. The vehicle was not diagnosed or repaired. After the contact consistently discussed the failure; he was informed by the insurance company that the vehicle was deemed a total loss. The contact received a notification for NHTSA Campaign Number: 22V296000 (Back Over Prevention, Equipment) and related the failure to the recall. The approximate failure mileage was 9,700. | Crash: No Fire: No Towed | 9,700 |
| Jul 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 2022 Tesla was in auto-pilot mode, not FSD. Phantom breaking occured on July 6 in Sacramento on Business 80, two incidents about 20 minutes apart. First incident, vehicle suddently slowed from about 65 to 30. Second incident, vehicle suddently slowed from about 65 to 10 (almost stopped) where we almost rearended. The driver was extremely angry as evidenced when he changed lanes to pass us (can't blame him), as Tesla began to reaccelerate. I have heard of phantom breaking incidents, but twice in one short trip where the second had the potential for a serious accident would indicate to me that Tesla needs to take action. I hope you relay this to them. | Crash: No Fire: No | Unknown |
| Jul 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On July 2nd, 2022 I was driving back from a family visit in Palo Pinto County, TX and had auto pilot engaged for part of the drive. In a span of 40 minutes of that drive on a continuous stretch of Interstate 20 headed east to Dallas the car softly automatically braked once, and twice more strongly braked. In one of those instances I was near another car (near is defined as within 1/8th to 1/4 of a mile) and in both of the other instances I had NO one else within close proximity that could've caused a "reaction". That stretch of i20 is 2 lanes each direction with a median in between, no oncoming vehicles are within at least 75 - 100 feet. In the instance with the car closer, had I not been more reactive and paying attention closely, this WOULD have lead to an accident with another vehicle. In the instances with no traffic IMMEDIATELY near me.. given that rate of speed, it could STILL lead to an accident by over-reaction from others not expecting to see someone slamming on their brakes in a 75MPH zone. Tesla has been extremely unhelpful, their remote diag team says the system is "operating normally" and will not deal with the situation further. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | Braking system applied brakes while on the interstate going 75+ MPH no reason to brake, happens quickly on most instances, I hurry to hit the accelorator to speed back up to speed as to not cause any incidents. First several times it is very uncomfortable to experience, causing concern to be easily hit from the rear in areas with more traffic. The issue is not reproduced as it seems to happen when the car "thinks" it has a reason to brake,different enviromental changes such as cars, in the other lane, or shadows seem to have an affect as well. NO inspections have been completed at this time. No warnings seem to be triggered when this takes place, just rapid unexpected deacceleration. | Crash: No Fire: No | Unknown |
| Jul 2022 | FORWARD COLLISION AVOIDANCE | phantom braking. It happened several times during my road trip, when I turned on autopilot. | Crash: No Fire: No | Unknown |
| Jul 2022 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | While driving the frunk/hood opened while vehicle was in motion. Everything says your not able to drive or opening while in drive. My wife had just used it shopping. Drove 300 yards with No warnings. Then stopped at a light then when she was accelerating it opened and broke windshield, hood and hinges, scratched left fender inside. She was able to pull over without cause anymore damage to her or anyone else. I then meet her and I was able to drive the car with the hood open and damaged. I then removed the hood completely in order to drive it home all while no safety warnings going off. Tesla has had it since 6/3 and no determination of why or fault. $4600 estimate for repairs Still not fixed | Crash: No Fire: No | Unknown |
| Jun 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Several times, after over the air software updates, several components of the electrical systems would stop working, including GPS & cameras, resulting in no cruise control, no back up camera, no navigation, no blind spot warning/heads up collision warning/lane departure warning. Essentially, all safety features, cruise control and navigation fail when GPS and cameras fail. In all cases, the reset options provided such as powering off the carf, powering off the screen etc did not help and instead the 12 V battery had to be disconnected, sometimes more than once, before car would reset to a safe state. this requires removal of a panel, removal of cabin filter, removal of cable to battery. This is a time consuming process and could theoretically void warranties. We are waiting for the next software update to see if replacement of a control board by Tesla this week fixed the issue. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | While driving on the highway with no other cars around while using cruise control, the car would slam on the brakes on its own slowing down by 20mph or more. At times there were other cars around and if there had been a car behind us we would have been rear-ended. Reading it appears this has been reported 1000's of times to nhtsa, but also on numerous forums. The Tesla dealership said " Our diagnostics are not showing any hardware faults, and there would be no further action that can be taken by Tesla Service at an in-person appt. At this time these behaviors are a limitation of software in the system." No warnings, msgs or other symptoms prior to the sudden breaking | Crash: No Fire: No | Unknown |
| Jun 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | When using cruise control (with or without auto steering to stay within a lane), the car randomly breaks. This does not appear to be associate with signage along the road. It appears to happen more frequently in the right most lane. There are certain locations where this problem always occurs, but we cannot determine what is different about that particular exit than others. The most dangerous situations have been when the breaking occurs with a car closely following while driving on an interstate in the mountains (I-70). A relative driving my car was almost rear ended at those speeds while driving on I-70. The breaking is random and unexpected, which makes it more dangerous because as driver you are not prepared for this to occur. At a speed limit of 65mph, when you are driving in a curve and suddenly the car brakes, especially when using regenerative breaking, it is the same as slamming on the brakes. This could cause you to loose control over your car. The issue has been known to Tesla but has not been fixed and new cars are advertised and sold with adaptive cruise control when in fact they are faulty, rendering the feature useless at best, dangerous in most cases. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was traveling on the highway in Indiana between Bloomington and Indianapolis. I started to experience the car braking for no apparent reason. As I continued on my trip and reached a top speed of 75 mph, the car suddenly and without warning slammed on the brakes! It took me a minute to react and regain control of the car. I absolutely would have been rear-ended if anyone had been nearby or possibly caused a chain reaction accident. I am extremely lucky and now very remiss about purchasing this car. I luckily had a passenger who looked up what was happening. We turned off the emergency braking for the remainder of the trip but it is not something you can turn off permanently. You have to turn it off every single time you start a new trip. I wanted this incident reported so Tesla is forced to deal with this issue immediately. | Crash: No Fire: No | Unknown |
| Jun 2022 | FORWARD COLLISION AVOIDANCE | On Saturday, 25 June, while driving our 2022 Tesla Model Y north on highway 395 between Lone Pine and Bishop, California, and while cruise control (but not lane assist) was active, I experienced three instances of so-called phantom braking. More precisely, on three occasions within a 10 to 20 minute window, the car automatically braked sharply despite there being no vehicle or other obstacle ahead of me. Each time, the braking was sudden, forceful, and without justification. Had a car been following closely behind me, I could well have been involved in a collision. I stress that my foot was not on the brake pedal when the phantom braking took place. After the 3rd episode, I turned cruise control off and drove another couple of hours (to Mammoth Lakes) without incident. The following day, my wife and I drove the Tesla to our home in the Bay Area. We did not activate cruise control at any point during this approximately 6 hour drive, and experienced no additional incidents. Understandably, we are reluctant to re-attempt the use of cruise control any time soon. I have owned this Tesla Model Y since January of 2022, and these were the first instances of phantom braking. | Crash: No Fire: No | Unknown |