Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
811 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2026 | FUEL/PROPULSION SYSTEM | HV failure failed on 2/12/26 @ 62k miles. Multiple errors (BMS_d265 Replacebatterypack, BMS_a079_Max_charge_limit_exceeded, and BMS_a029_dSOC_limiting. Frequent errors while driving, especially during acceleration on highway which were confusing/distracting. The errors seem to indicate danger with the vehicle and to not charge the vehicle/limit the charge to prevent further damage to the vehicle/surroundings. Took into service center on 2/13/26. Confirmed need a replacement HV Pack. | Crash: No Fire: No | Unknown |
| Feb 2026 | SUSPENSION | Front driver side lower control arm bolts came off without external forces. Both bolts fell off with no damage to the threads. Tesla service stated that upon inspection of their technician it is determined that the front left lower link bolt was either not properly seated or missing which caused a defective front lower link bushing. (I included a screenshot of their finding). The damage was caused by this defective part leading to the car not being unsafe and inoperable due to no steering and no drive as well as wheel literally coming off the car while in motion. Luckily I was simply backing into my driveway when this failure happened narrowly avoiding a potential life threatening accident. I have researched that this was a known issue for my exact make and model just months before my car was purchased in march 2022. I have attached the document "Part 573 Safety Recall Report 21V-835. Unfortunately, Tesla refuses to admit the defect when it was time to pay for the repairs despite clearly admitting it on their initial inspection, leaving me with the repair bill. | Crash: No Fire: No | Unknown |
| Feb 2026 | SUSPENSION | Front driver side lower control arm bolts came off without external forces. Both bolts fell off with no damage to the threads. Tesla service stated that they were possible not seated or missing per their inspection. Further er damage was caused by this defective part leading to the car not being operable due to no steering and no drive as well as wheel literally coming off the car. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | We live on a road with a steep embankment. My wife backed across our driveway and when she put the car from reverse to drive it accelerated uncontrollably. She hit our mailbox, then a power pole across the street, a driveway across the street then over the embankment where she hit a retainer wall another wooden railing and finally came to rest against our neighbors house. If she wouldn’t have caught the edge of the house she would have went down approximately 150 foot embankment. Not only the car accelerated on its own it is supposed to automatically brake, it didn’t and the airbags never deployed. This all this happened right after it went through an automatic update. The car was totaled, with my wife getting a concussion and a lot of muscle injuries. There was no warning lights prior to event and we reported it to Tesla and all they did was send camera images which we had. The car is now in possession of Wawanesa Insurance because it was a total loss | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| Feb 2026 | WHEELS,SERVICE BRAKES | While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudden brake system failure that could have resulted in loss of control. I am reporting this as a potential safety defect. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | HVAC system failure in sub-freezing weather causing loss of windshield defrost and cabin heat. Tesla has acknowledged this as a known hardware design limitation of the heat pump/octovalve system but is refusing repair coverage outside of warranty. This condition affects driver visibility and winter driving safety. | Crash: No Fire: No | Unknown |
| Feb 2026 | TIRES | A tire experienced a sudden bead-area blowout while the vehicle was traveling at freeway speed. There was no pothole, curb, debris, or roadway impact. The failure occurred approximately ten days after installation. Inspection shows failure at the tire bead adjacent to a wheel defect. The wheel was represented as new at installation but shows evidence of prior material removal and cosmetic reconditioning, including rounded aluminum exposure and surface striations inconsistent with fresh impact. The compromised wheel-tire interface caused sudden bead unseating and rapid air loss. | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,ELECTRICAL SYSTEM | The contact owned a 2022 Tesla Model Y. The contact stated that while the contact’s daughter was driving at approximately 70 MPH under significant rainy weather conditions, with autopilot mode engaged, the auto pilot became inoperable. The contact stated that the driver attempted to steer the steering wheel; however, the steering could not be steered, causing the driver to lose control of the vehicle. The vehicle subsequently collided with a concrete wall and might have collided with another vehicle. There was no warning light illuminated. The contact stated that all the air bags of the vehicle deployed during the crash. As a result of the incident, the driver sustained a nose injury and facial lacerations. The driver was transported to a local Emergency Room for medical treatment. A police report was filed. The vehicle was towed and deemed a total loss. A Tesla service center was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but no assistance had been provided. The failure mileage was approximately 55,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 55,000 |
| Jan 2026 | VEHICLE SPEED CONTROL,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The cruise control intermittently turns off and on by itself with no warning or obstruction. No lamps warning or messages prior to failure. My Tesla 2022 Model Y (Performance) has been inspected at the Tesla Service Center many times, but to no avail problem still exists. | Crash: No Fire: No | Unknown |
| Jan 2026 | VEHICLE SPEED CONTROL | In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single track dirt roads, my driveway and garage. Sometimes the car controls it's speed consistent with conditions, sometimes not. It can happen unexpectedly, and that's the issue. Where I have learned this is a problem, I of course turn off the AP or FSD and drive myself, however, if I am in driver assist mode and things are going well and the speed limit in the vehicle changes suddenly to the default 55 mph, it can take a moment for me to react. In October 2025 I reported this to my Tesla Service center as well as Tesla's over the air and on line email reporting options (from which I got no response). The service center entered a ticket directly with Tesla, and told me that that Tesla was aware. The explanation that came back was that it was due to a mapping update for the internal map of the car. They said it was the result of Google Maps setting the default speed limit in Idaho, which is where I live, to 55 and that this was due to a September 2025 update. They said it might be corrected with the next update, which has not occurred at this point (January 2026). This speeding behavior can happen suddenly and unexpectedly and seemingly randomly, and has the potential to injure pedestrians, the driver, and property, not to mention that it is also exceeding by far the legal speed limit. Drivers from other areas that may not be aware of the issue are likely to be caught unaware. There is absolutely no reason for the default speed to be 55, ever. It's unsafe, and unnecessary. It is rare to see a speed limit of 55 at all in Idaho. Most of the roads are above or below that speed limit. | Crash: No Fire: No | Unknown |
| Jan 2026 | SUSPENSION | The lateral lower front right suspension link and its securing bolts failed, causing the control arm to drop and the vehicle to become uncontrollable. (The bolts actually fell out on the ground) This was the second repair involving the same suspension area, with prior work performed on March 27, 2025. The replaced components should be available for inspection upon request. The failure caused the vehicle to become uncontrollable while backing into a parking spot. Had this occurred at road speed, it could have resulted in a complete loss of control, posing a risk to the driver, passengers, pedestrians, and surrounding traffic. Tesla service confirmed the failure during the January 5, 2026 repair and replaced the affected suspension components under Invoice #[XXX]. Tesla service technicians inspected the vehicle during both repair visits (March 27, 2025 and January 5, 2026). There is no record of inspection by police or insurance representatives. No warning lamps, messages, or prior symptoms were present. The failure occurred suddenly while backing into a parking spot with no advance indication. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | I got into my car two days ago and the computer screen was black. I have tried everything to reset it, holding down both scroll wheels with the brake pressed for up to 2 minutes, unplugging the low voltage battery overnight and plugging it back in, and even doing the hard reset at the disconnect under the rear passenger seats and my computer will not turn on. I can't see any information about my speed or how much charge I have, I can't turn on climate controls and it's the middle of winter and I live in the mountains of Colorado. I can't even open my glove box without the screen. From everything I read, it sounds like an MCU failure, my vehicle has the newer MCU2. Tesla quoted about 800 for a tow and it sounds like the replacement costs could be 2500 | Crash: No Fire: No | Unknown |
| Jan 2026 | STEERING,SUSPENSION,VEHICLE SPEED CONTROL | I am reporting a repeated safety defect that happens only in rainy conditions. My 2022 Tesla Model Y repeatedly shows critical safety warnings including “Automatic Emergency Braking unavailable”, traction and stability control disabled, and “Vehicle Hold unavailable”. This has occurred during normal driving in rain every rainy season for 3 years, despite 4 service visits and parts replacement including the inverter. It started when I was pregnant and is now ongoing with my newborn in the car. The system failures happen while driving in normal wet/slippery conditions and greatly increase the risk of a crash. This appears to be a systemic safety defect, not driver error, and Tesla has not fixed it after multiple service attempts. Events & Dates: •First occurrence: Feb/2024 •Service visits: 02/01/2024 1. Verified customer's concern via vehicle log data. Technician reviewed the vehicle's logs and found that the vehicles communication system was faulted. Technician was not able to duplicate the concern at this time. Performed diagnosis and found no issues present at this time. Verified vehicle's communication system is operating as designed at this time. No further repairs are recommended at this time. Recommending customer to continue to monitor situation at this time. 2. Updated vehicle to latest available firmware version per service bulletin. •Most recent occurrence: 01/01/2026 fyi today is the 4th time I’ve indicated this issue , and this is during my pregnancy again, I feel extremely stressed and helpless | Crash: No Fire: No | Unknown |
| Jan 2026 | EXTERIOR LIGHTING | During a snowstorm, the headlights caused blinding visibility issues due to the reflected light from the snow flakes. Normally, using low beams fixes this problem. I tried all combinations of headlights during the drive- auto high, high, auto low, manual low, just parking lights. All resulted in horrible visibility conditions that limited speed to around 20 MPH. The vehicle was inspected by Tesla service. Tesla reported the headlights operate as designed. There is a light bar above the headlight that remains on when driving and this illuminates the snow. This lightbar should turn off at night or at least have an option to turn off by the driver. | Crash: No Fire: No | Unknown |
| Jan 2026 | EXTERIOR LIGHTING | The headlights turned off while driving. Not being able to see where you're going is risky. The problem has occurred twice under the same conditions - light snow covering on the car. It has not been reproduced at dealer or service center. Components have not been inspected. The headlights operate properly when the snow is removed. No warning, messages or symptoms. Tesla Assist states that if there if driving in snow or low viz conditions, the headlights should be turned on manually, which is not intuitive or appropriate given the advanced nature of the car | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | 1. Incident Description (FSD Failure) "While operating the vehicle using FSD (Supervised) on December 30, 2025, at approximately [Time], the vehicle failed to detect and completely ran through a red light/stop light at the intersection of [Street Name] and [Cross Street]. I had to take over the vehicle to avoid a potential collision. The system did not provide a warning or attempt to brake for the traffic signal." 2. Control Failure (Sliding/Steering) "Under low-speed conditions (approximately 13 mph), the vehicle suffered an uncontrolled loss of traction and directional stability. The Traction Control System (TCS) failed to intervene or stabilize the car. I was forced to perform a manual steering intervention to correct the slide and maintain my lane. This occurred at [Location/Address]." 3. Hardware/Exit Concern (Door) "The vehicle has a mechanical defect in the [Front/Rear] door. It requires excessive physical force (hard slamming) to latch properly. I am concerned that in an emergency, the door may fail to open or close correctly, posing a safety risk to passengers." 4. Summary of Risk "I no longer feel safe operating this vehicle. The combination of an autonomous driving system that ignores traffic signals and a stability system that fails at school-zone speeds makes this vehicle a life-threatening hazard to myself and others on the road." | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Full Self Driving caused my Tesla to enter an intersection while the light was red. The FSD stopped at the red light on Monday Dec. 22. 2025 at 9:37 am. After a few moments is began to drive from the correct stop and enter the intersection while the traffic light was red. I had to manually take control to prevent it from continuing thru. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | Incident Summary: Car Computer (HW3) suffered internal hardware failure on 12/17/25 following software update 2025.44.3. While the media screen and rearview camera functioned, the Autopilot Board (APB) was "MIA." Tesla Randolph (Invoice #3000S0015357298) confirmed the internal failure and replaced the unit. Safety Risk: Failure disabled safety-critical ADAS: Automatic Emergency Braking (AEB) and Forward Collision Warning. Driving visualizations were severely compromised; the vehicle failed to detect pedestrians or lane markings while in motion, creating an immediate collision risk. The car’s active safety "intelligence" was essentially blind despite the camera feed being visible on the screen. Inspection & Contradictions: Tesla Service confirmed the "internal failure" (12/19-12/23). Note: The Service Manager verbally claimed "no codes," but the official invoice explicitly states technicians "found multiple alerts present." Part was retained by Tesla. Warning Symptoms: Failure followed a software reboot loop. Symptoms (MIA board/power cycle failure) match Recall 25V-002. Vehicle had only 36,289 miles. Reporting as potential HW3 defect expansion. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated while his wife was driving 40-50 MPH in the evening with Self-Driving mode activated, the vehicle failed to decelerate while driving onto the exit lane and crashed into the rear of another vehicle. The contact was occupying the front passenger's seat during the incident. The front driver's side and passenger's side air bags deployed. There was no reported injury. The vehicle was towed to the residence. The vehicle was later towed to a Tesla autobody repair shop to be repaired. The vehicle was then towed to the autobody repair shop recommended by the insurance company. The vehicle was later totaled by the insurance company due to the cost of the air bags replacement. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000. | Crash: Yes Fire: No Towed Medical attention | 30,000 |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | My 2022 Model Y, 213k miles, battery health 77%, no issues until Beginning of November 2025. After Tesla’s update, BMS_a079 popped up, capped charge at 22%. No dead cells, no imbalance—pure software bug remotely triggered by Tesla. Service refused written diagnosis, only said ‘nine thousand dollars for new battery. Risk of stranding. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | Vehicle: 2022 Tesla Model Y VIN: [XXX] Mileage: 85,000 Complaint Description (Copy & Paste): I am filing this complaint due to serious and ongoing safety-related defects with my 2022 Tesla Model Y that remain unresolved despite multiple service visits. The vehicle experiences shuddering and vibration during regenerative braking, especially when driving downhill. In addition, the braking behavior is unpredictable, which compromises vehicle control and creates a risk of loss of control while driving. These issues occur during normal driving conditions and present a significant safety hazard to myself, my passengers, and other road users. I have taken the vehicle to Tesla for service three separate times for this issue. Despite these visits, the Tesla service department has stated they are unable to fix the problem, and the safety concern remains unresolved. I’m being having this issues since I bought the car new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. During—or immediately after—the disengagement, the vehicle suddenly accelerated at full power without warning, causing an immediate loss of control and a collision with a nearby fixed structure. No system warnings or alerts were issued prior to the event, and the acceleration was so abrupt that manual intervention was not possible. This occurred in a low-speed, street-level environment where no acceleration was intended or expected and does not correspond to any normal driver input. Based on review of preliminary incident data provided by Tesla, there appear to be irregularities during the FSD-to-manual control transition, including missing or invalid input values, gaps in accelerator/brake/steering signals, and speed readings inconsistent with the crash severity. These indicators suggest potential instability in the real-time control system during disengagement. This report is submitted due to concern that sudden unintended acceleration during FSD disengagement may represent a safety defect with potential risk to drivers and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | Unknown |
| Dec 2025 | SUSPENSION | While slowly backing out of a parking space at a Whole Foods in San Jose, CA, the driver's-side front wheel suddenly collapsed without warning. The front tire completely locked up, preventing further movement. Upon inspection, I found two bolts lying on the ground and the lower control arm detached and hanging loosely. The sudden jolt from the tire impacting the vehicle's body also caused minor damage to the plastic underbody cover. I had the car towed to the Tesla Service Center at 2801 Northwestern Parkway, Santa Clara, CA 95051, and it is now in their possession. Fortunately, this occurred at very low speed in a parking lot—if it had happened on the freeway, the outcome could have been catastrophic. I've since discovered similar incidents reported by other Tesla owners in this forum thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | The car stopped in a busy freeway saying electric issue and doesn’t give sufficient time to drive to shoulder. This is the 2nd time this happened within 2 weeks. First time, tesla said high voltage controller had an internal issue with voltage sensing. the hv controller was replaced along with pyrotechnic fuse. Tesla assured this shouldn’t repeat and it repeated again. This has kept us in a catastrophic situation. I request immediate attention to this error and matter. | Crash: No Fire: No | Unknown |
| Dec 2025 | SEAT BELTS | The seat belt buckle not latching and keep popped out while driving | Crash: No Fire: No | Unknown |