Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
811 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | I have repeatedly had electrical failure in the vehicle in the form of a "Reduced Power Alert" which renders the vehicle with significant limitation to drivability. This places the vehicle in "limp mode" and this frequently occurs on the highway. Once this Alert appears the vehicle has limited propulsion, limitations to steering and braking as well as other electrical systems. It has been to the dealership for repair on 4 occasions without remedy. It is leaving us on the highway in a dangerous situation repeatedly. It's not a one time event. There were 20 Alerts showing on the screen when I limped it into the dealership once again on [XXX] having nearly wrecked on [XXX] just before the [XXX] exit. The reason this is so dangerous is the failures occur at higher speeds such as highway driving. Leaving one with an immediate loss of forward motion as if you've hit the brakes but vehicles behind you have no warning. This is going to end up with someone getting rear ended or worse. Social media indicates it is a prevalent and not well understood recurring problem. Tesla has been quietly repurchasing vehicles from angry owners. Dreadful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | To the National Highway Traffic Safety Administration, I am filing a formal complaint regarding a dangerous safety defect in the 2021 Tesla Model Y. On December 2, 2025 at approximately 4:25 PM, my vehicle suffered a sudden, complete electrical shutdown while I was driving, with no warning and no opportunity to reach safety. Critical details: The vehicle displayed an electrical system message, then instantly powered down. I lost all ability to steer or move the vehicle, which remained immobilized in active traffic. Hazard lights did not function, leaving the vehicle unmarked and invisible to oncoming vehicles. Electronic systems failed, requiring manual release of the driver door. The incident occurred at dusk and blocked the roadway, placing myself and others at significant risk. This failure presented an immediate threat to life and safety. I have since discovered that other Tesla owners have reported similar abrupt electrical or drive-unit shutdowns, suggesting this may represent a broader systemic defect. I am formally requesting that NHTSA investigate whether this issue meets the threshold for a safety recall and whether Tesla’s systems contain a defect capable of causing sudden, uncommanded shutdown while driving. Thank you for your prompt attention to this matter. I am prepared to provide all supporting documentation, including incident details, screenshots, timestamps, and service correspondence. | Crash: No Fire: No | Unknown |
| Dec 2025 | FUEL/PROPULSION SYSTEM | My high voltage drive inverter experienced a failure resulting in loss of all power as well as regenerative braking. Mechanical braking and steering remained available. There were no warnings or indications before the failure. After the failure there were warnings that the propulsion system had failed and to pull over immediately. | Crash: No Fire: No | Unknown |
| Nov 2025 | WHEELS | Tesla Collison Center Denver - returned vehicle with bent wheel after an accident They refuse to repair despite safety risk They are now Blocking my access to service of fixing my car for unrelated issues as well. This bent wheel may result in an unsafe vehicle on the road | Crash: Yes Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | On October 13th 2025, while driving, I began to hear a clunking and rattling sound from the front left wheel area when braking. Concerned for my safety, I brought the vehicle to a local independent brake specialist for inspection. Their technician found that one of the two bolts securing the brake caliper was completely missing, and the remaining bolt was approximately halfway backed out. The shop explained that this condition presented an immediate risk of caliper detachment and total brake failure, potentially leading to serious injury or death. After both bolts were replaced and properly torqued, the brake noise that Tesla had previously attributed to “pad burnishing” disappeared entirely. This indicates that the squeaking and vibration symptoms Tesla dismissed were, in fact, caused by an improperly secured caliper—a direct safety issue, not a normal wear condition. I notified Tesla legal of this problem (via certified mail) on October 13 2025 and requested a response within 14 days. I have received no such response, nor have I been contacted for further investigation into this dangerous situation with my vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | 2022 Tesla Model Y Long Range AWD VIN: [XXX] Current mileage: 71,967 SAFETY DEFECT: Power Conversion System (PCS) internal hardware failure causes sudden, complete loss of Supercharging capability and extreme vampire drain. Tesla technician’s own words – invoice #[XXX] dated 11/04/2025: “The problem was caused by an internal hardware condition in the Power Conversion System.” This is a manufacturing defect – NOT wear/tear. Safety risk: • Stranding hazard – vehicle stalls at 99%/95% on V3 Superchargers. • One documented trip (Indiana Las Vegas) required 27 Supercharger stops and 14 hours of charging instead of the normal 10–12 stops. • Vampire drain: 95% 70% in 4 days parked (all features off) – July 2025. • Battery degradation: 16.4% loss at 72k miles (83.5% health, 268 mi range) – far above fleet average. Tesla knew since 49k miles: • Nov 20, 2024 – full HV circuit integrity check – goodwill 0 • Feb 19, 2025 – Service Manager [XXX] ran diagnostics and wrote “everything checks out great” • 15 service visits, 3 charge-port doors replaced – same root symptom Tesla now demands 2,503.17 out-of-pocket and refuses to release the vehicle until paid – despite admitting the defect in writing. Cybertruck loaner (provided by Tesla) exhibits identical 99% stall 5 times – proving systemic issue. Attachments (will upload): 1. Invoice #[XXX] – “internal hardware condition” 2. Nov 2024 goodwill invoice 3. [XXX] “great” email 4. Vampire drain screenshots 5. Cybertruck loaner 99% stall photos 6. CA AG complaint confirmation Request immediate investigation and recall of 2022 Model Y Power Conversion System. [XXX] [XXX] [XXX] [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | EQUIPMENT | The contact owns a 2022 Tesla Model Y. The contact purchased aftermarket rubber floor mats, and the floor mat on the driver’s side was warped and had started to block the contact from depressing the accelerator pedal. The contact stated that after removing the foot from the accelerator pedal to depress the brake pedal, and then switching back to depress the accelerator pedal, it was more difficult than normal due to the warped floor mat blocking the accelerator pedal. The manufacturer was informed of the failure and replaced the floor mats twice; however, the second set of floor mats was also warped. The failure mileage was approximately 85,000. | Crash: No Fire: No | 85,000 |
| Nov 2025 | SUSPENSION | Driver side rear outer camber bolt lost the nut holding the bolt for the camber arm. Rear tire cambered in greatly. Upon disassembly saw that bolt has backed out about 75% because of the absence of nut. If bolt had completely backed out the camber of the rear wheel would have collapsed completely and very possibly caused an accident. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEATS | One day I was exiting the vehicle, and as I swung my leg out to get out of the car the outboard panel broke. Nothing caught on it, it just broke as my weight shifted. As the technician came out to inspect it for repair, it was claimed that this was a common repair. The seat controls are on this panel, so when this happens, this means wires are loose, while the seat automatically moves for use. This changes how the seat positions itself, and the panel interferes with the door closing properly, the seat position. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Two days ago, replaced two rear tires at the American Tire Depot and ask them to alignment service. After tire replacement, mechanic showed me the front two control leg arms were cracked and seemed it need to be replaced. That looks pretty bad and never had any issue from other vehicle. Contact to Tesla and was told that out of warrant (50k, current mileage 54k) - i found out there are many accident because this . | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION,POWER TRAIN,WHEELS | The Tesla model Y Performance has a tire wear problem that causes uneven wear and creates cupping that occurs within 7500 miles of tire wear. There is also a weird sound even when you have new tires on the vehicle. The noise grows as your speed goes up it is almost painful at 70mph. It is a known issue and Tesla refuses to address the problem even though they are aware of it. This cupping issue creates a loud noise within the vehicle and reduces the tire mileage to under have of the rated mileage. I have taken my model Y in three times and while they state they are unable to work on the noise unless I replace my tires. I believe there is other problems with the suspension because of the noise the model y make regardless of the cupping. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE | On July 22, 2025, at about 6:30 PM in a western suburb of Illinois, on a hot, humid, sunny evening after my car had sat in direct sun all day, my 2022 Tesla Model Y Long Range (Dual Motor AWD) suffered a total electrical failure. As I walked up, the car unlocked automatically with my phone key as usual. I placed my dog in the back seat, closed that door, and immediately tried to open the driver’s/front door—but it would not open. The phone key failed, and the backup key card at the B-pillar also failed to unlock the car. I then tried resetting and reconnecting my phone key through the Tesla app, but nothing worked. There were no 12-V or low-voltage warnings on the display or app. I could not find a phone number or live help in the Tesla app; my son and I searched YouTube for guidance but could not fix it. My dog was trapped inside in dangerous heat, so I called 911. Police first tried a slim-jim tool without success and then broke the driver’s window to reach in and open the front door, but the rear doors and windows remained inoperative. The dog was in the car for 30 to 45 minutes before the window was broken. Once inside, I found that the front seats would not move forward or backward, none of the windows would not roll down, and the rear doors would not open from inside. It took another 30 to clear enough glass to evacuate my 75-lb dog through the front seats; we both sustained cuts, and I sprained my ankle. The event was traumatic and posed a serious heat-injury risk (~85 °F ambient, interior >110 °F within minutes). Police documented the incident. Tesla Service Center (Naperville IL) later confirmed a 12-V failure as the cause, replaced the 12-V battery with an upgraded model under warranty, and repaired the driver’s window and door trim. Tesla Insurance was notified the next morning but closed the claim and covered repairs under warranty. No warnings appeared until the following morning, when a low-voltage alert appeared in my Tesla app when being serviced. | Crash: No Fire: No | 42,678 |
| Oct 2025 | UNKNOWN OR OTHER | Tesla Dashcam fails to record the accident. I have requested data from Tesla; however, all the related data (call, messages) I obtained on the date is missing. | Crash: Yes Fire: No Injuries: 1 Medical attention | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Stress crack appeared starting at edge after no apparent exterior damage or external factors. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | I keep getting alerts that there is a front right safety restraint system issue and service is required. Repair note Nov. 14 2024 stated: Safety Restraint alert has been intermittent over at least the past year. Customer has had previous Service Visits for same alert (RCM2_a136_sideAB1stRowROpen). Issue seems to be somewhere within the harness affecting the passenger side airbag. Replaced the Front Right (passenger) seat harness.Alerts are currently cleared. Feb 15, 2024 Repair Notes: Technician verified customer concern. Tech found the alert was for the 1st row passenger side airbag. Tech checked the connector in the seat and it was softset. Tech plugged it back in and made sure it was secure. Tech test drove and verified no alerts present. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Vehicle 2022 Tesla Model Y AWD with Long Range Battery (Steel Grey) VIN: [XXX] License Plate: [XXX] State: CA Production Date: 03/2022 Incident Date/Time: September 20, 2025 ~7:30 AM Location: [City, CA] Description: While using Tesla’s Full Self-Driving (FSD), the vehicle approached a construction zone with a red light. The car slowed as if preparing to stop, then suddenly veered toward the side of the road and struck a construction barrier/pole. The maneuver was unexpected and occurred too quickly to prevent impact. This raises concerns about FSD’s ability to handle construction zones, traffic signals, and obstacles. Injury/Property Damage: Vehicle declared a total loss. Driver sustained neck and back injuries. Request: I am reporting this as a potential safety defect and request NHTSA investigate whether Tesla’s FSD has deficiencies in detecting/handling construction zones and signals in these conditions. Complainant contact: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Sep 2025 | SEAT BELTS | Seat belt locked up on my son(8yr old) on the back of passager seat. he can't unbuckle. It got tight. I have to drove to fire department ask for help. We had 3 fire fighters helping him to get out of it. they can't. so the fire fighters have to cut the seat belt. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE | on July 19, 2025 my 10-year old daughter entered the back seat and shut the door. When I (her mother) went to get into the drivers door the electricity in the car completely shut down locking my daughter in the vehicle. There were no visible icons or labels showing where the emergency/manual latch was. She was hystercial and heating up quickly. We called Tesla roadside assistance and the agent spent 10-15 minutes explaining how to get out of a Model 3 (we had a model Y). He then proceeded to tell us that he did not know how to advise her how to get out. He told us not to break the window and to search it on Google. when we asked for his name he would not provide it and he displayed hesitation and resistance to connect us with his superior. We explained that he was dealing with a potentially fatal situation and he displayed ZERO sense of urgency or compassion for the situation. We were able get her out of the vehicle after researching it online. But Tesla did not provide any guidance to help. Our car was at 80% charge and we did not get any low voltage notification or warning that the auxiliary battery was dead or low. My daughter was dehydrated and is forever traumatized by this situation and could have been seriously harmed. Tesla does not provide a standard vehicle delivery process when you purchase or lease a vehicle from them. They do not provide any tutorial or notification on what to do in the case you lose electrical power. The manual emergency latch is not labelled at all. You would never know it was there unless you search online. We sent an email to Tesla notifying them of the situation and they never responded. We even shared this with the service manager who replaced the battery and he said it is a common occurrence and brushed it off. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,STRUCTURE | I saw that the US National Highway Traffic Safety Administration is investigating the Tesla Model Y (2021 and over) due to the electronic door handles becoming inoperative. I am happy and relieved to see this is being looked into since this recently happened to my vehicle a couple of months ago. The rear passenger side door unlocked initially for me to put by [XXX] old into the car seat but when I went to open the driver's side door, the handles would not open. I tried all other door handles and all were locked. Luckily, I had not shut the door next to my child's car seat yet, otherwise it would've locked my child inside the vehicle. I opened a ticket with Tesla and they sent a technician out. He said the low voltage battery needed to be replaced and when this happens all electric door handles will be unresponsive and locked. However, the vehicle never showed any warning or notification leading up to this. He said when the 12V battery fails, the only way to unlock the unresponsive doors is to use the manual release inside the car or jump the 12V battery under the frunk (assuming you have the right jumping cables outside of the car). The Tesla technician said it is a flaw in the Model Y design and he said I would've had to break a window to get my child out if they are not old enough to locate and release the manual door release inside the vehicle. This poses a huge safety risk to parents with young children. I really hope Tesla implements another emergency way to release the doors from outside the vehicle to avoid young children from being locked inside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | SEAT BELTS,UNKNOWN OR OTHER | Subject: Complaint – Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issues and showed him the video i recorded it clearly show seat belt and windows malfunction . tesla Security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didn’t inspect anything. I asked him again to check, and he said there’s nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed. | Crash: No Fire: No | Unknown |
| Aug 2025 | VISIBILITY | The driver side mirror vibrates causing a blurry image while driving | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION,STRUCTURE,WHEELS | I initially brought my car in for a weird clicking noise. This noise went away after the car was towed to the Service Center. During service at Tesla Service Center in LA on August 04, 2025, technicians identified structural deformation of the left-hand rear subframe toe link mounting side wall. This deformation prevents proper alignment of the suspension bolt and makes a 4-wheel alignment impossible. Tesla refused warranty coverage, claiming “impact damage,” citing only cosmetic wheel rim scrape as evidence. However: 1. Torque paint marks remain intact, proving the bolt has not shifted since factory assembly. 2. No collateral suspension damage (control arms, bushings, underbody) was found, which would normally occur if an impact strong enough to bend a subframe ear had happened. 3. This failure mode is nearly identical to Tesla’s prior recall (21V-835 / 23V-235) on the front suspension lateral link bolts, which involved subframe mounting holes deforming and preventing proper alignment. Safety Concern: The subframe is a critical structural component of the suspension system. Deformation at the toe link mounting point risks the following issues: improper suspension geometry, loss of wheel alignment, reduced vehicle stability and tire wear, and potential sudden loss of control in emergency maneuvers. Tesla has declined to repair this under warranty, leaving the defect unresolved. I believe this represents a potential systemic defect in the rear subframe design, similar to the previously acknowledged front subframe defect. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving The car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla Service has since diagnosed and confirmed, They state “an internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer.” This indicates that the vehicle was operating with a latent defect that Tesla’s diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Tesla’s own hardware. Why This Is a Safety Concern Loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Tesla’s standard troubleshooting suggestion) would have created further distraction and risk. luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE | When using Tesla Autopilot (Adaptive Cruise Control) Tesla Curvature Assist will engage on straight roads during nice weather and great forward visibility. When Tesla Curvature Assist engages, the car brakes and slows dramatically. I have had drivers behind me think I was brake checking them or messing with them. This feature is dangerous and there is not an option to disable. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | accident involving my Tesla while the Full Self-Driving (FSD) feature was engaged. Vehicle Information: [2022, Model - Y, ] Incident Summary: While driving with FSD engaged, the vehicle hydroplaned and the steering wheel started spinning uncontrollably and despite attempts, couldn't regain control of the car, and it spun while crossing lanes. A truck hit the front of the car and ended up on shoulder. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |