Complaint volume
827 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
827 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
827 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 80 crash reports, 8 fire reports, 35 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
827 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2026 | EXTERIOR LIGHTING | The passenger-side (right) headlight assembly suffered an internal mechanical failure and is stuck aimed too high. It cannot be calibrated or lowered to factory specification. This poses a severe safety risk by blinding oncoming traffic at night. The vehicle was inspected by a manufacturer service center on July 13, 2026. The factory technician confirmed in the official service notes that the right-side headlight is 'internally faulty and will not lower the headlight height to specification,' requiring a full assembly replacement. This is the second time this exact OEM component has failed under normal use; the entire assembly was previously replaced for a failure just over two years prior. No external damage, collision, or impact caused this internal mechanism to fail. | Crash: No Fire: No | Unknown |
| Jul 2026 | SUSPENSION | The contact owns a 2022 Tesla Model Y. The contact stated that while pulling in and out of a driveway, and while coming to a stop or driving from a stop, the vehicle made an abnormal sound that became louder over time. No warning lights illuminated. The vehicle was taken to the service center, where it was diagnosed and determined that the front driver’s and passenger’s side upper control arms had failed. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. | Crash: No Fire: No | Unknown |
| Jul 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Tesla Y on the freeway, FSD on(Full Self Driving), driving at 70 mph. I saw the cars ahead are slowing but my car was not slowing, so I braked and held the steering wheel firmly. However, my car still hit the car in front at 36 mph. The airbag deployed and luckily I only sprained my thumb in both hands in holding the steering wheel very hard. If I didn't take over my car would have hit the car in front at 70 mph. I downloaded Tesla "Vehicle Data Report" and it shows that the "FSD was active, Cruise Control State was active, Driver Monitoring Detection was detected and I applied the brake. I used FSD for over 3 years and no problem at all, until the accident. The Tesla Data shows that the FSD malfunctioned that caused the accident but my insurance told me that it was my fault and they increased my insurance for $227 a month. | Crash: Yes Fire: No Injuries: 3 | Unknown |
| Jul 2026 | STEERING | The vehicle pulls or "snaps/clicks" when wheel is moved at all speeds while driving manually. It is more prevalent at higher highway speeds. Tesla stated steering gear mechanism may need replacement and it is considered normal wear and tear. There are no alignment, nor wheel, problems. The steering issue has become a hazard on the highway due to the sudden "jerk" reaction from steering wheel input. I am concerned the steering wheel input may become completely unresponsive in the near future when vehicle is being driven. Steering components should be a safety problem and not a typical "wear and tear" component. Car has never been in an accident or incident. | Crash: No Fire: No | Unknown |
| Jul 2026 | STEERING,WHEELS,UNKNOWN OR OTHER | "I have a Tesla Model Y that experienced what looks like a steering malfunction, with documented data and repair records already in hand. "While driving our 2024 Tesla Model Y when the steering wheel suddenly turned itself, hard left, and driver couldn't regain control. The car went up a hillside, between a utility/ electricity pole and an electrical box, coming to a stop just inches from the pole. No injury, but real vehicle damage." "I pulled Tesla's own vehicle data log for that exact moment. It shows the steering angle went from +362° to -358° — basically two full wheel rotations — in about 1.5 seconds, while the torque sensor barely registered any force. Then the wheel stayed pinned at full-left lock for about 8 seconds while the car was actively accelerating in Drive." There was a fault code 14 mention in the data file right before the incident. "Tesla told us their review of the data showed 'no malfunction.' But afterward, Tesla's own repair records show they replaced the steering gear assembly and the drive unit — after we complained the steering felt stiff once we got the car back from the first repair." | Crash: No Fire: No | Unknown |
| Jul 2026 | UNKNOWN OR OTHER | I had gotten the free trial of FSD (full self driving) from Tesla in 2024. I used it with a friend to take us to the zoo. It drove there perfectly with no issues & even backed itself in the parking spot. When time to leave, my friend suggested using the “summon” mode to have the car come to us- it was in view, maybe 10 or so yards away from the curb where we were. I held down the button to summon, the lights turned on & it began making the noise evs make when reversing to alert others that it was on the move. It started slowly creeping out of the spot, maybe a foot or two when it suddenly turned the wheel all the way to the left and accelerated, crashing into the parked car next to it. We were in a bit of a shock, as it was so slow- but it happened so fast? I didn’t even have time to take my finger off the button that made it move/ stop. It did everything in a split second. I have not used the feature since, and when I brought it up to a Tesla engineer they sort of downplayed it & said it was my fault for not properly supervising the vehicle. However, there was really nothing that could have been done in that situation to prevent that. At no point did my friend or I think the vehicle would randomly accelerate into the car next to it, and I would ask how a human would be able to predict that? The more I see incidents of faulty FSD online, the more I believe this incident should be investigated. Thank you for your time If you reach out regarding this case, I know the date of this incident was April 3, 2024 between window of 4-5pm | Crash: Yes Fire: No | Unknown |
| Jul 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | FSD / vision system , no warnings , the vehicle is turning left and right on a straight road sunny conditions. I have a video that it wouldn’t let me attach to the case. I had Tesla service review this and they told me it’s standard behavior, this never occurred before and is dangerous and unusable. Autopilot has an issue that Tesla themself can’t detect and when I get into an accident it’ll Be too late. I’ve been complaining about this for 3 months and Tesla keeps telling me it’s standard behavior, this never happened before the car used to drive straight, brand new tires front and back , blanket and aligned the car drives straight while not in autopilot, issue is directly related to FSD and Tesla autopilot. | Crash: No Fire: No | Unknown |
| Jun 2026 | ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | On Saturday, [XXX] at around [XXX] going west on [XXX] toward [XXX] stopped at the intersection of [XXX]. While driving my 2022 Tesla Model Y, Performance, I was stopped at a red light. When the light turned green and I began accelerating normally through the intersection, both passenger-side doors unexpectedly unlatched at the same time. The windows on both passenger doors lowered slightly, and the vehicle displayed a warning indicating the doors were open and to drive carefully. This created an immediate safety hazard, as the doors opened while the vehicle was in motion without any intentional action from the occupants(there were 0 occupants there). This is the second time this exact issue has occurred under similar circumstances, with the previous incident also happening as I accelerated from a red light. The vehicle should not allow multiple doors to unlatch while driving. I have reported the issue to Tesla for inspection and request that this incident be documented and investigated as a potential safety defect. I was going less that 10 mph when this occurred. Thankfully, my toddler was not sitting in the back seat and there were no passengers in the car. No injuries. No crash. *Unable to upload any photos/screenshots at the moment, but can email or link a drive when need be. This website doesn't support any uploads at the moment. I'm on a Mac using Google Chrome. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | This week, I was driving my Tesla at approximately 65 mph in the middle lane of a six-lane freeway. Autopilot was engaged. Traffic was moving normally, and I was not aware of any obstacle or hazard that would have required emergency braking. Without any warning, the vehicle suddenly applied the brakes and rapidly decelerated until it came to a complete stop in the middle travel lane of the freeway. I was not pressing the brake pedal. The event occurred unexpectedly and created a potentially life threatening safety hazard. my vehicle came to a stop in a high-speed traffic center lane! After I disengaged Autopilot and pressed the accelerator, the vehicle responded normally. Immediately following the incident, the display showed the message “Autopilot unavailable.” That message later disappeared, and no additional warning messages remained on the screen. I contacted Tesla to report the incident. Tesla reviewed the vehicle’s logs remotely and later discussed the results with me by telephone. During that conversation, I was told that the event was considered an “anomaly.” I was also told that the vehicle logs reflected the event approximately one hour from when it actually occurred and that the logs indicated the vehicle was not operating in Autopilot at the time of the incident. This information was inconsistent with the event, because Autopilot was engaged when the sudden braking occurred. I could not even move to berm. Tesla did not request that I bring the vehicle in for a physical inspection. Instead, I was told there was no reason to have the vehicle examined. During the same conversation, I was encouraged to consider subscribing to Tesla’s Full Self-Driving (Supervised) system, which requires an additional monthly subscription, rather than continuing to use autopilot as a result of a question I asked about two plans. Tesla closed my service ticket without performing an inspection indicating there was no benefit spending $$ to essentially receive no additional | Crash: No Fire: No | Unknown |
| Jun 2026 | SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL | The contact’s wife owned a 2022 Tesla Y. The contact stated that while the vehicle was parked, his wife shifted the gear shifter into drive(D), and the vehicle independently accelerated. The Autonomous feature was not engaged. The brake pedal was depressed; however, the vehicle failed to respond as needed, and the front center of the vehicle crashed into a pile of cinder blocks, drove through a gate, and crashed into a dumpster, where it came to a stop. As a result of the impact, the front driver's side tire detached, and the dumpster was damaged. The contact stated that another person helped remove the driver from the vehicle due to the front driver door being unable to open. The air bags deployed as intended. No warning lights were illuminated. The vehicle was towed to a tow yard and was deemed a total loss. A police report was filed. The driver had pain in the back and sought medical attention. The contact's wife was informed of a slight fracture of an unstated bone in her back and ribs, and had to return to the doctor several times for medical assistance. The contact was certain there was no user error to have caused the crash The manufacturer was notified of the failure. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Jun 2026 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | I am writing to formally raise a serious concern regarding the functionality of Tesla’s Full Self-Driving (FSD) system. On May 11th, while the vehicle was operating under FSD, I experienced an unexpected disengagement of the system, which then reengaged on its own without any input from me. This erratic behavior caused the vehicle to hit the garage door and resulted in a crash. | Crash: Yes Fire: No Towed | Unknown |
| Jun 2026 | UNKNOWN OR OTHER,LANE DEPARTURE | While in Full Self Driving mode in my Tesla, it was making a right turn into a parking lot when it suddenly violently accelerated. Before I could gain control it crossed the parking lot entrance, climbed the curb, and came to rest on a lawn in front of a business. Luckily no one was hurt. It appears the car will be totaled by the insurance company at the completion of their investigation. | Crash: No Fire: No | Unknown |
| Jun 2026 | STRUCTURE | When exiting the driver seat of the vehicle my left arm gets caught in the hinge of the back door. This has happen before. This time my arm was bruised bad and shoulder painfully wrenched. The pain was so bad I thought my arm was broken. | Crash: No Fire: No Injuries: 1 | Unknown |
| Jun 2026 | WHEELS | Model Y (VIN: [XXX]). On XXX, I brought my vehicle to Tesla Service for replacement of the front wheel hub assembly and paid approximately $1,000 for the repair. Shortly after picking up the vehicle, I noticed abnormal knocking and clicking noises while turning the steering wheel. Because I was concerned about the safety of the vehicle, I sought a second opinion from an independent repair facility. On XXX, the independent shop inspected the vehicle and found that two wheel hub mounting bolts had not been properly tightened and that one mounting bolt was completely missing. The repair invoice states that the vehicle was being operated in an unsafe condition and that continued operation could have resulted in wheel hub failure and a serious accident. The shop corrected the condition by replacing the missing bolt and properly tightening the wheel hub assembly. I incurred an additional expense of $284.47, which would not have been necessary had the original repair been completed properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2026 | VISIBILITY/WIPER | The heat pump failed after experiencing temperatures below 10 degrees fahrenheit. There was no warning until after the failure, when I received a notification that the climate system needed maintenance. All heating/cooling, including defrosting/defogging the windshield, is inoperable. The service center confirmed that this is a heat pump failure and requires a replacement of the entire system, and a Tesla employee indicated that this is a common issue in the first 6-9 months of this cooling system design. This is well documented across many forums, and there is a class-action lawsuit in Quebec, Canada related to this failure. | Crash: No Fire: No | Unknown |
| Jun 2026 | STEERING,SUSPENSION | Bolts for front lower lateral links in suspension backed themselves out over time, eventually causing the suspension to suffer a total collapse and trigger a complete loss of steering authority. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | On Feb 25, 2026 My 2022 Tesla model Y with only 25k miles on it suddenly stopped knowing where it was and almost drove me into a ditch. All cameras stopped working and the gps was stuck in the same wrong location. (Service Mode showed Primary DAS ECU shows "AP IN COREBOOT" and "Status: INIT." Secondary B shows nominal. Features unavailable. GNSS shows 0 satellites in open sky.) Tesla service said I was outside of warranty and “There is an internal processor issue with your autopilot system that will prevent updates from installing. The only solution is replacing the computer on April 9, 2026, 12:22,” I had had other computer related issues I brought up during regular service visits but weren’t recorded and I was told software updates would fix such as: delayed rearview camera upon startup, navigation volume resetting, headlights staying on for extended periods after exit, and lockout issues. I asked Tesla to document the specific failure codes which they never sent. They said “Tesla diagnostics are showing the primary Autopilot computer is not booting properly, which is preventing cameras, software updates, and related systems from functioning. Because the computer is not initializing, a firmware reinstall will not complete successfully. At this point, replacement of the computer is the required repair to restore normal functionality.” My car had a safety recall during its service appointment that they could not install software for unless I paid $3200 to replace computer. I had total loss of rearview camera (FMVSS 111 violation) and loss of Active Safety Systems (AEB/FCW), but Tesla refused to repair a federally mandated safety defect if I didn’t pay the full repair cost. | Crash: No Fire: No | Unknown |
| May 2026 | ELECTRICAL SYSTEM,WHEELS | While driving, the vehicle displays a critical “Air pressure in tires very low — pull over safely” alert. When I pull over and inspect, the tire pressure is normal and there is no flat. The alert clears on its own after driving a few more miles. The vehicle has been serviced four times for this issue between February and May 2026 at Tesla service centers in Austin TX, Flower Mound TX, San Diego CA, and Los Angeles CA. The tire pressure monitoring sensors have been replaced three times (rear left twice, front left once). On the May 7, 2026 San Diego service visit, the technician documented the root cause as a low voltage issue with the sensor system. The issue continues to recur after each repair. A false critical safety alert that instructs the driver to pull over creates a safety risk because it trains drivers to distrust real alerts, and pulling over on highways carries its own risk. | Crash: No Fire: No | Unknown |
| May 2026 | STRUCTURE | 2021built -2022 Model Y rear doors manual release door cable is really hard and impossible without tool to access. first removing the rubber pad is annoying because there is no lip sticking out to grab and remove easily, then it comes to the small plastic access to the manual door release cable, without tools it’s impossible to open, it would destroy finger nails and get cuts around fingers trying to open it. even after getting open the small access trim is still really hard to access the cable itself, cable is far from reach and not easy to grab and pull. access door is way to small to use 2 fingers. there’s no way people can get out in time not even for kids, i know 2023 model Ys have better rear door panel design to access the cable, Tesla need to have this replace ASAP. | Crash: No Fire: No | Unknown |
| May 2026 | SUSPENSION | The front driver-side lower control arm bolt completely fell off the vehicle while in motion at 5pm in a parking lot. The failure caused the front suspension to immediately collapse, resulting in the front driver side of the vehicle dropping and resting directly on the wheel. The failure was witnessed and confirmed by the roadside assistance tow truck operator. The operator had to temporarily jack up the car and fasten the bolt back into the control arm just to safely load the vehicle onto the tow truck. The vehicle is currently awaiting formal inspection and repair by an auto repair shop. The vehicle and the detached bolt were inspected at the scene by the tow truck operator dispatched through my auto insurance. An initial claim was reported to my auto insurance provider. It has not yet been inspected by Tesla yet. There were no warning lamps, error messages, or prior symptoms. The failure happened suddenly and without warning; I simply heard a loud noise, felt the vehicle physically shift and drop to the ground. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | The touchscreen dedicates 2/5th of the screen to what they call "traffic visualization" which is the car depicting where the surrounding vehicles, traffic lights, etc. are. While this display is useful for the self driving software engineers to compare what the car is seeing vs. the actual traffic near it, for the actual driver this display is nothing more than a VERY DISTRACTING VIDEO GAME! which diverts driver's attention away from the road to the touch screen. And this display cannot be turned off by the driver. In fact it can be expanded to cover the entire touchscreen....even MORE distracting! The visualization changes to a vertical view when parking to display other vehicles and parking lines which IS useful, but during driving the traffic visualization is the same as watching a movie on the touchscreen.....and I believe NOT allowed both by Tesla and NHTSA. Please have Tesla remove the dangerous traffic visualization display while moving more than say 10mph so I can be used for parking, but not for anything else. I am not sure why Tesla wastes so much of the limited touchscreen space on a useless safety distraction when their are other items that can be displayed in that screen space most drivers would appreciate. Most Tesla models only have the one screen compared to other brands that now feature 2 or more that seem to be appreciated by buyers so when Tesla complains about removing it, remind them of this point!! | Crash: No Fire: No | Unknown |
| May 2026 | SERVICE BRAKES | Our 2022 Tesla Model Y long range had a braking system failure due to a flawed routing of the rear flex brake lines. When applying the brakes at a red light the vehicle rolled into the intersection despite the brake pedal being pressed to the firewall. There were no warning lights at this time. After arriving home, large amounts of brake fluid were visible under the car. I removed the rear passenger side wheel to inspect the source of the leak. It was immediately clear that the flexible brake line was the source of the leak. It was installed (at the factory) in a position that allowed it to rub against the thin and abrasive edge of the wheel well. Over time, this cut into the brake line until a hole formed. The same issue was occurring on the rear driver side brake line. I took the car to a Tesla service center where they insisted that this was not a Tesla issue. They claimed that the faulty routing of the brake lines must have occurred within the last three weeks, and that they had never heard of this happening with another Tesla. Only after they looked at the problem did a brake warning appear on the screen showing there was a problem. I paid an independent service center to replace the lines and reroute them. I’m filing this report because I’m worried there are other customers, (especially those that have Model Ys that came off the line when mine did) driving around unaware that their brakes may fail when they need them most. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER | The vehicle in question is a 2022 Tesla Model Y with approximately 60,000 miles. Tesla has advised that four bushings on the rear transfer case require replacement. Given the relatively low mileage and age of the vehicle, this level of wear is highly concerning and suggests a potential manufacturing defect. Bushings in comparable vehicles are generally expected to last well beyond 100,000 miles, even under significant operating stress. The premature failure of these components raises serious concerns about durability and reliability. Tesla should promptly investigate this issue and consider issuing a recall or service campaign to address the defect. Failure to do so may result in further vehicle damage and increased safety risks for owners. | Crash: No Fire: No | Unknown |
| Apr 2026 | FORWARD COLLISION AVOIDANCE | INCIDENT SUMMARY On April 16, 2026, at approximately 2:06 PM local time, my 2022 Tesla Model Y was traveling on a multi-lane divided roadway in the Austin/Lakeway, Texas area with Autopilot engaged. Traffic in my direction of travel was heavily congested and traveling with 32 mph. Without warning, alert, or any input from me, Autopilot commanded an uncommanded left steering maneuver. The vehicle veered left out of its lane and into a painted buffer separator area. The direction of travel pointed directly toward a building, an electrical transformer/utility box, and a landscaped area containing mature trees. I immediately recognized the unexpected maneuver and manually gripped the steering wheel to override Autopilot. I steered the vehicle to avoid collision with the building and the electrical box, both of which posed serious collision and electrocution risks. In the approximately 1.5 to 2 seconds available to me, I successfully redirected the vehicle away from the building and the transformer. The vehicle came to rest after striking a tree in the landscaped area adjacent to the road. The vehicle was totaled. Driver and curtain airbags deployed. I was wearing my seatbelt, was alert, and sustained no major injuries as a result of my intervention and the successful redirection of the vehicle. | Crash: Yes Fire: No Towed | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | My driver side headlight assembly stopped working. The headlight assembly includes the driving lights, high beams, and turn signals. I am open to having this product inspected upon request. This impacts the safety of me and others due to decreased visibility and the inability to appropriately indicate when I am turning. The dealer has not reviewed this yet, but I have a scheduled appointment on Friday, April 24. Vehicle has not been inspected by any third-party, improving manufacturer, police, insurance, or other representatives. There were no warning, lamps, messages, other symptoms of the problem prior to failure. The failure first appeared at around 55,000 miles, which was 5000 miles beyond my warranty. I believe that Tesla is pushing out updates that intentionally cause light assemblies and other high priced items to stop working after the warranty. there are multiple instances people replacing the same fixture after their warranty period has expired. Tesla charges $2000 to replace one light fixture. I believe this is fraudulent and corrupt business practices by Tesla. | Crash: No Fire: No | Unknown |