Complaint volume
811 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2022 Tesla Model Y Complaints
811 consumer-submitted complaints on record for the 2022 Tesla Model Y, grouped by component category.
811 Total complaints
76 Crash reports
8 Fire reports
32 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 76 crash reports, 8 fire reports, 32 injury reports, and 3 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 72 complaints, with an average reported failure mileage of 16,139 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to forward collision avoidance, vehicle speed control,forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2022 Tesla Model Y?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2022 Tesla Model Y
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2022 Tesla Model Y complaints?
76 Crash
8 Fire
32 Injury
3 Fatality
51 Towed
24 Medical attention
What are the most common 2022 Tesla Model Y complaint categories?
FORWARD COLLISION AVOIDANCE 224
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 66
UNKNOWN OR OTHER 47
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 46
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 35
ELECTRICAL SYSTEM 28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 21
SERVICE BRAKES 19
SEAT BELTS 17
SUSPENSION 15
811 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2022 | FORWARD COLLISION AVOIDANCE | The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that the failure had occurred on multiple occasions. The contact stated that during each failure, the cruise control was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 2,300. | Crash: No Fire: No | 2,300 |
| Dec 2022 | AIR BAGS | The front passenger seat airbag does not properly arm when occupied by an adult female weighing between 120-125 pounds. According to the vehicle's Owners Manual, it should arm at any weight in excess of 100 pounds. There is an indicator on the main display that clearly displays when the passenger airbag is armed and when it is unarmed. This is an intermittent issue, occurring more than 50% of the time the seat is occupied. The best we can do to characterize the behavior is as follows: 1) The passenger airbag is more likely to arm correctly if the passenger gets into the car at the same time as the driver. 2) It is less likely to arm correctly if the passenger gets in after the driver has started the car and/or driven it a bit. Two examples: Driver gets in to set the temp or navigation before a trip and passenger gets in a few minutes later, or driver retrieves car from a parking place and then drives a short distance to pick up the passenger. In both cases, the airbag is unlikely to arm correctly. 3) Even after a successful drive (in which the airbag armed), say to the grocery store, it is unlikely to arm when the driver and passenger get back in together a few minutes later. In all cases above, the longer it is driven in a single trip, the more likely it is to randomly arm/disarm itself multiple times during that trip. By failing to correctly and consistently arm when occupied by a 120-pound adult passenger, it leaves said passenger unprotected in case of an accident. Tesla Service performed static, calibrated-weight tests, and confirmed that it takes greater than 125 pounds to consistently arm the front passenger airbag. They have replaced the passenger seat twice so far, and claimed that the most recent seat installed passed the 100-pound test, but the issue persists. The car was serviced for this issue on November 28th, and again from November 23 to December 7. This issue remains to this date (December 19). | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,STRUCTURE,ENGINE | First my car was having issues charginging at the charge stations. Then as soon as that issue occurred, I had to replace the car battery. Then I noticed that the windows would randomly retract while I was driving my vehicle. My child had pointed out that his window was down, when he did not roll it down. Then I noticed some leakage from underneath my vehicle. My main concern of fluids leaking from my vehicle was my main concern. The Tesla dispatcher confirmed that concern by stating that fluids should not be leaking from my vehicle. When he started accusing me of having a car accident that caused me to be even more concerned. He told me that the Tesla service center on 1100 Colorado Ave, Santa Monica, Ca. would find out if I did have an accident by running a diagnostics. When I had my car towed to the Tesla service center, their main concern was a hole in my tire and their professional opinion was to just patch up the tire and not replace the damaged product. Crystal, a representative from the Service center said that she would address the main concern of the leakage which she never did. She told me that my car was ready for pickup. I was again confused because she never addressed my main concern. Then I asked what I was paying for and she simply said that it was on my estimate and that it’s a patch for my tire. She was very adamant about me picking up my car before the Service Center closed at 5:30 but told me at the last minute to do so. She did not explain the details of the leakage until I inquired about it. I did not receive the diagnostics that were promised to me by your Tesla dispatcher. Her explanation to my main concern was, “ No leak was detected under the car so just recommend monitoring and definitely taking a pic when it happens. If the leak is by my left front tire, it’s more likely to be my AC and can be normal.” That did not make me feel like Tesla’s Supplier Code of Conduct was being followed. Now I am being told that the only liquid coming fro | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | On Saturday night between 9:30 to 9:45 PM while driving on 495, Tesla Model Y 2022, Auto pilot was engaged at 70 miles per hour in three lane highway. My car was in middle lane with no vehicle in front in any of lanes. Suddenly without any warning, auto pilot was disengaged and car moved from 70 mph to 30 mph within few seconds shockingly. I was alert to pull accelerator in timely manner and avoided a possible rear-ended accident . It was scary moment with family onboard and luckily cars where behind enough to evade a possible disastrous accident. This must be fixed | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM | I am writing to file a safety concern with vehicles manufactured by Tesla Motor Company Inc (“TESLA”). The complaint relates to safety failures with the automatic retracting window system. This complaint is different from the NHTSA previous issued recall for pinch points (issued on or around September 19th, 2022). During the vehicle software update process, owners can enter the vehicle and close the door (there is no engineered prevention of opening the doors). However, upon attempting to exit the vehicle the window does not automatically retract. When the owner closes the door after exit the windows are prone to break or shatter (see attached photo) which creates a safety hazard. The specific hazard is with broken glass spread in the cabin of the vehicle. Tesla charges customers to replace the window in spite of the known defect (see attached paid invoice, which documents how the damage occurred). Tesla states "it is a known documented issue and is therefore the customers responsibility". In lieu of correcting the acknowledged known issue or providing a proper engineered control to avoid the safety hazard created by the defect; Tesla has apparently accepted the defect and passed the risk of the defect to customers who are not formally made aware of the problem and are expected to understand the problem based on documentation in third party forums. The issue poses a cutting hazard to the driver and occupants of the vehicle and also a foreseeable egress concern in an emergency. | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | While using cruise control the vehicle brakes hard when no obstacle is any where near the car in front or sides. Some times hard enough to engage abs and you can feel the car on the edge of losing traction/control. This has happened multiple times on multiple trips. | Crash: No Fire: No | Unknown |
| Dec 2022 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | Car did not stop after I parked and continued to go forward and hit another parked a car Even with my foot on the break. No warning light of any sor. This incident happened at 5:35 PM Pacific time on Monday, September 12. I made an appointment with the service department and it took the car there on September 23, 2022, . They only asked me about the time this happened and they said you’re going to send it to engineers and will get back to you. They did even Care to look at the car or inspect it. Since then, no one ever contacted me. I was lucky that this truck was in front of my car otherwise if there was anyone walking they would have been killed. | Crash: Yes Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | Sudden Phantom braking happened while driving north on garden state parkway. I was in the 2 lane express northbound highway, and there was heavy traffic and flashing police lights on the separated 3 lane local northbound highway. I was using adaptive cruise control when Tesla suddenly braked, reducing speed 20-30 mph in a matter of seconds, despite no cars in front of me. I took back control and disengaged cruise control | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | All safety features - backup, turn signal and blind spot camera detections stopped working on November 22, 2022. Tesla gave me appointment to bring in the car on 11/28/22 then emailed me informing appointment pushed back to 12/8/22 and today emailed informing appointment pushed back again to 12/12/22. The car is not drivable without these safety features as it poses the risk of accident that could harm driver and other on the road. Tesla is not responding at all for providing a replacement vehicle, while this car is still under warranty. | Crash: No Fire: No | Unknown |
| Dec 2022 | FORWARD COLLISION AVOIDANCE | When using Autopilot on interstate, car did phantom braking when approaching new concrete sections of highway (I-4 between Orlando and Daytona Beach) on a primarily black asphalt highway during sunny afternoon conditions. This happened on a couple of occasions during drive. | Crash: No Fire: No | Unknown |
| Dec 2022 | STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I was driving with my wife and two kids at around 8:30pm (it was dark outside already) on November 29, 2022. The street was pretty empty and it had 2 lanes in each direction. I was driving the left lane with the speed at about 40 mph and had the autopilot (the one that keeps lane, not FSD) turned on. When the car was approaching the intersection with the green light on, it suddenly decided to turn left (even though there was a dedicated left turning pocket on the left hand side). It looks like it was confused and after trying to change the direction it pointed the car right to the road sign. Hopefully I had my hands on a wheel and was watching the situation, so I immediately turned the wheel right to get back to our lane. If I wasted a fraction of second we could end up smashing into the road sign at about 40mph. | Crash: No Fire: No | Unknown |
| Dec 2022 | VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | The wipers "swipe" when passing interstate streetlight when in the "Auto" mode. Additionally, the "Auto" mode is automatically enabled when the adaptive cruise control is set. It is not possible to turn off the wipers while using the cruise control, making it basically useless at night. I have been advised on two occasions by Tesla Service that this is a firmware issue and there is no fix. The complaint was last verified by Tesla Service on Dec. 1, 2022. | Crash: No Fire: No | Unknown |
| Nov 2022 | UNKNOWN OR OTHER,LANE DEPARTURE | Hi, My main concerned about having a Tesla is not having warning beeping sound when reversing. I almost ran over someone because Tesla rear-view camera doesn't provide virtual alert/audio when getting too close to an object or if a pedestrian decides to walk behind your vehicle while you are about to reverse or pull in reverse into a parking space. I feel this should be a mandatory monitoring system for all Tesla when reversing, just like BMW or ACURA, you do get a beeping warning sound when there's something there or when vehicle is getting too close to any objects. Hopeful that this issue can be corrected asap. I appreciate your help [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | Driving down road going about 46-50 mph at about 6:45pm tonight and the car suddenly slammed on brakes. Brakes locked, but thank goodness car behind me wasnt following close. My head/neck was jerked hard enough to cause headache and terrible soreness. I am very shaken. Came home and told my husband, took ibuprofen for my headache. He googled the problem, found this website. We are very concerned, since we own 2 Teslas and it seems people have the same complaints on both models we own. | Crash: No Fire: No Injuries: 1 | Unknown |
| Nov 2022 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Narrative November 18, 2022 At approximately 8:30 in the morning I was driving my new Tesla Model Y through the rolling hills of South Central Pennsylvania on I-70 heading to Breezewood in order to catch the Pennsylvania Turnpike West. Suddenly and without warning, the car began to break as hard as a car can brake without skidding. Almost like a full panic stop. The car must have stopped in four or five seconds from 60 miles an hour. I was in the left lane at the time and I tried to get over onto the shoulder but I was unable. The car came to a complete stop in the middle of the right lane. The car was in the center of the right lane and was completely locked up. I was unable to get it into neutral. I was unable to get it into a gear so I turned on the emergency flashers. Right behind me were three semis. The first one had to swerve to avoid me. The trailer almost flipped over into me. The semi behind him had to swerve to avoid me and thank God there were no cars in the left lane. The third semi had to take evasive action to get around me. I am grateful those three truck drivers were on the ball at that moment. After they went by, I got out of the car and ran up the hill to flag other trucks and cars to move into the left lane. The car had come to a stop on the other side of the top of a crest so cars and trucks didn't have much notice coming up on my car. Meanwhile, I called 911. I stood at the top of the crest for the better part of an hour and a half, maybe two hours waiting for the police to show, but they never did. I did receive some help from passersby who stopped to help and called 911 as well. After almost two hours, a road crew showed up to lay down flares. And finally a tow truck came to tow me to Crystal Lake PA. Almost 8 hours later I finally got my car into a Tesla dealer in Mechanicsburg PA. When I got there [XXX] the service manager told me they did a preliminary diagnostic and determined that the computer chip in the car was defective. The dealer l INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | It was snowing and I was driving down a hill going at least 5 miles an hour because there where at 10 cars in front of me. When I went to break the car, the breaks didn’t work and I slid the hill hitting to vehicles. The breaks would skip and wouldn’t lock. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Nov 2022 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Vehicle is approximately 9 months old with 13,488 miles. Starting today, the cruise control system which includes the adaptive cruise control and lane keeping assist features has failed. It will not activate, and attempts to activate it result in an error stating "cruise control unavailable." As a result, the car will not brake as it approaches other vehicles; will not maintain its speed; and will not maintain its lane. I made an appointment with the manufacturer's service center to have it inspected and repaired, but the manufacturer cancelled the appointment the same day it was made stating, in writing, that it is a "known issue," "replacing any component will not rectify the issue," and instead it "should be rectified in a future firmware update" without any time frame as to when. I asked is there is a service bulletin or recall notice and was advised that "specifics" cannot be provided "unless otherwise authorized." | Crash: No Fire: No | Unknown |
| Nov 2022 | SERVICE BRAKES | While driving at freeway speeds, a vehicle cut me off. In order to avoid a collision, I pressed the brake pedal causing all brakes to lock up and the vehicle skidded. I felt the vehicle starting to hydroplane sideways over the dry surface and I heard the screech of the tires. I released the brake pedal, I felt the tires regain traction and I corrected the direction of travel. It was apparent that the ABS system did not function as intended. I contacted Tesla Service and they sent me a message stating that my vehicle needs to be repaired. I am still waiting for the estimate so I do not have specifics as to what needs to be repaired, but since they are having me take the vehicle to their shop, it appears that it can not be repaired over the air. There were no warning lamps or messages prior to the failure. | Crash: No Fire: No | Unknown |
| Nov 2022 | UNKNOWN OR OTHER | Driving 70mph on the highway and the car lost control, spun three times before being able to regain control. The road was wet but not actively raining or rain piles seen. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | After my 3rd trip to tesla service (required 1 month wait each time I've had this problem since the first week) I video and audio recorded the tesla service team dropping my car off in an overflow lot for 2 and a half days before unplugging my dashcam on the 3rd day. 8 hours later I'm at the dealership and they tell me and I quote "left turns isn't a feature of FSD, just try not to use it anymore. By the way, they unplugged your camera. We found nothing wrong with your car after reviewing one whole day of footage, your cars out front." Then I get to the car and plug my dashcam back in immediately and the master key for all the Teslas is in my car (last time the same manager left their phone in my car and harassed me for hours while I was driving). Then I return the key to the manager on video, leave the parking lot, set my home destination, turn on FSD (Full Self Driving) and less than one mile away at the first turn the FSD makes it drives into oncoming traffic. This is probably the tenth time it has happened and I drive my family and passengers in this car so having to constantly bring it in and be told it has no problems after 10 total days in the shop has opportunity cost me between $2,500-$5,000 in lost revenue plus the intentional emotional infliction by gaslighting me the customer for basically not just letting my car kill me and other innocent people who didn't opt into Beta. Elon wants a war with Apple about censorship whenever I post videos of my tesla driving into oncoming traffic on Twitter because Tesla wont fix it after months (or return my $12,000) it gets banned. Same company different boss, now they censor evidence of Teslas malfunctioning and say you're imagining it LOL. You want a war, fine. I have 5,000 gigabytes of dashcam footage with over 1,000 witnesses (passengers). Now they tell me they cant service my car without evidence being submitted but the app is blocking me from submitting photos and they deleted my job applications on Tesla OS. | Crash: No Fire: No | Unknown |
| Nov 2022 | VISIBILITY | The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after he exited the vehicle, the passenger’s side rear window inadvertently rolled up quickly, and the window failed to detect his son's hand on the window. No injuries were sustained. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000. Parts distribution disconnect. | Crash: No Fire: No | 7,000 |
| Nov 2022 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I've brought the car into the dealership 3 times and they swear they have gone over the whole car and there are no issues with the car but at the first stop light next to the dealership the car starts driving into oncoming traffic which I recorded on dashcam. The car keeps phantom braking (braking for no reason) swerving towards concrete barriers and brick walls, driving into oncoming traffic on roads its navigated before in the same and different conditions. Just yesterday the indicator noises stopped working so I was forced to reset the car while driving my whole family, this is very dangerous and far too common. I have been harassed by Tesla employees who refuse to find any solution. I have been requesting a refund for FSD since the week I bought the car. This is a huge scam and cover up and when you post videos of your car trying to kill you on twitter or IG (post Elon) they shadow ban you. It is against their agenda. Don't believe the lies this is like ENRON x 1,000. FTX is NOTHING compared to the theft and deciet happening at Tesla. | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,VISIBILITY/WIPER | Error in glass, broken when closing door | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | The lane departure warning goes off frequently and at random times when there is no issue with it at all. The windows are constantly malfunctioning and turning down when there is nothing obstructing the path of the window. The tail lights will go out at random times and will only be notified by other drivers particularly at night making the vehicle unsafe to operate and unreliable. | Crash: No Fire: No | Unknown |
| Nov 2022 | FORWARD COLLISION AVOIDANCE,ELECTRICAL SYSTEM | The contact owns a 2022 Tesla Model Y. The contact stated while driving 60 MPH, he experienced "phantom braking" and the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with a computer failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,500. | Crash: No Fire: No Towed | 1,500 |