Complaint volume
61 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Toyota RAV4 Complaints
61 consumer-submitted complaints on record for the 2025 Toyota RAV4, grouped by component category.
61 Total complaints
7 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 6 complaints, with an average reported failure mileage of 7,671 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Toyota RAV4 complaints?
7 Crash
0 Fire
3 Injury
0 Fatality
5 Towed
3 Medical attention
What are the most common 2025 Toyota RAV4 complaint categories?
UNKNOWN OR OTHER 12
ELECTRICAL SYSTEM 7
STRUCTURE 4
TIRES 4
BACK OVER PREVENTION 3
SERVICE BRAKES 3
VISIBILITY/WIPER 3
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 2
STEERING,ELECTRICAL SYSTEM,ENGINE 2
STRUCTURE,UNKNOWN OR OTHER 2
61 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2026 | UNKNOWN OR OTHER | I was driving the speed limit (75) when I heard an explosion. I immediately pulled over to see if I had a flat tire or if someone had shot my car. I could see no damage and nothing was showing up on my dashboard so I continued to drive but heard a whistling sound. I checked all my windows and then my sunroof. Somehow the sunroof had exploded. There were no cars close to me and no overpasses or trees in the vicinity. I have had the car for almost 3 months and have never opened the sunroof. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER | WHY a Brand NEW 2025 Toyota RAV4 EV ONLY 6 months old needed a brand New Battery? Car on the Highway could only reach speed of 40 MPH. I did not receive any RECALL on my NEW RAV4 EV Took it to the Toyota dealer in Wausau Wi they said they had NO CLUE what the issue was and put in a brand new battery. Said it was under warranty BUT could not tell me what tge issue was?I need to know why I never got a answer or a recall notification from toyota? On a BRAND New SUV | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM | The contact owns a 2025 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Jan 2026 | UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTION | On [XXX], at approximately [XXX], in Greenwich CT, while I was very slowly driving into a parking space, the engine suddenly and unexpectedly surged,. The vehicle overcame the brakes and raced forward and collided with a stone wall, about 3 ft away. This was a new (since May 2025) vehicle with only approx 3,500 miles on it. I had not had any previous problems with it and there were no warning lights on the instrument panel. At the time, I was proceeding at a very low rate of speed, 1 - 3 mph. I drive only with my right foot which was on the brake, not on the gas. The vehicle accelerated with NO action on my part and collided with a stone wall approx 3 ft away and bounced back several feet. Fortunately I was close to the wall so the vehicle did not have a long distance to accelerate and I was wearing my seat belt which probably protected me from injury. No other vehicle was involved. I was the sole occupant of the vehicle. I was wearing my seat-belt, the OEM rubber mats were securely in place. The airbags did not deploy and I was not injured. I had the car towed to the Toyota dealership by AAA because I was afraid it might accelerate into traffic at a red light or stop sign if I drove it before the problem was repaired. I have reported this incident to Toyota Motor Corporation USA, through their Brand Engagement Center (as instructed by the dealership) and they are sending out an engineer to the dealership to inspect the vehicle. I do not know which part malfunctioned or failed. The vehicle is at a Toyota dealership and presumably could be inspected (unless they replace some parts). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Jan 2026 | EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER | 1)I purchased my car during daylight hours. A few days later I drove my car in the evening and could not see street signs or the road 1/3 of the way up through my windshield. There is a definitive line where the windshield turns black. It is extremely dangerous. The Toyota engagement center told me to take my car to the dealership where it was purchased. I also took photos of what I could not see while driving. The dealership said there is nothing they can do and this is normal. The engagement center called back after they received the photos and told me their head technician could not see the street signs looking at my photos either. I was told to take the car back again to the dealership and once again told " there is nothing that can be done." They told me to put on my automatic brights. This feature does not help. The dealership also told me I could just put on my brights manually. This blinds other drivers on the road and then they put on their brights driving towards me, which decreases my ability to see while driving. the Toyota engagement center dropped the ball after 3 months of trying to report how dangerous this situation is. I am now reaching out to your department because of serious safety issues. I did not buy a car to be placed in a dangerous situation where I can't see to drive at night up. It is very dangerous driving up and down hills. 2)I also want to report - most of the time my gas milage ranges between 18 - 22 mph. This is way below the stats that were given to me when the car was purchased. 3)The phone table does not charge my phone and is a complete fail. 4)The visors are too short and hardly serve a purpose. | Crash: No Fire: No | Unknown |
| Jan 2026 | BACK OVER PREVENTION | The contact owns a 2025 Toyota Rav4. The contact stated that while operating the vehicle, the interior digital rearview mirror image was distorted, hazy and foggy. The contact stated that the rearview mirror image was distorted while operating the vehicle at night, but the image was clear while operating the vehicle during the day time. The contact had cleaned the rear window and the rearview mirror camera lens, but the failure persisted, which the contact considered a visibility hazard for the driver. The local dealer was notified of the failure and advised the contact that no failure was found, and the rearview mirror camera was operating as designed. The manufacturer was not yet contacted. The failure mileage was 30. | Crash: No Fire: No | 30 |
| Dec 2025 | VISIBILITY/WIPER | Unknow | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,WHEELS | The front camera fails which does not allow for the cruise control to operate. The speed odometer does not specify the correct speed when driving the car. The feature of telling you how fast you are supposed to go does not operate correctly specifying the wrong speed you are supposed to go. The tires have already been replaced because the metal was coming out of the tires causing the car to not operate correctly there was wobbling in the tires causing the car to feel like the tires were about to come off the tires. The transmission not shifting properly in eco mode. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | Formal Complaint to Toyota Motor Corporation (Manufacturing) Regarding: Serious Manufacturing Defect and Failure of New Vehicle Safety Customer: [XXX] Customer Contact: Phone – [XXX] | Email – [XXX] Vehicle Purchased: (New/Recently Purchased Toyota Model) Date of Purchase: [XXX] Selling Dealership: Round Rock Toyota Vehicle Identification Number (VIN) (Last 4 Digits): [XXX] ________________________________________ I. Overview of Complaint: Critical Safety Defect I am filing this formal complaint directly with Toyota Motor Corporation regarding a vehicle that, due to an apparent critical manufacturing defect, failed dangerously and repeatedly within days of purchase. This failure represents a lapse in Toyota's quality control and a serious threat to consumer safety. The vehicle, purchased new or recently, on [XXX], exhibited critical operational defects less than three days after leaving the dealership. This vehicle is demonstrably defective and unsafe, having compromised my life during a near-fatal failure on a major interstate. As the manufacturer, Toyota is ultimately responsible for the quality and safety of the product delivered to consumers. II. Factual Timeline of Critical Defects and Safety Incidents The vehicle exhibited multiple critical failures less than 77 miles and three days after purchase, severely compromising my safety and confidence in the quality of the Toyota product: •Immediate Operational Failures: The vehicle began experiencing multiple mechanical failures shortly after purchase. •Near-Fatal Highway Stall: The most severe incident involved the vehicle suddenly failing and stalling while traveling on a major interstate. This catastrophic failure is indicative of a serious underlying manufacturing or component defect and severely endangered my life and the lives of others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Nov 2025 | STRUCTURE | I discovered early rust formation on my vehicle shortly after purchase. The dealership only proposed painting over the rust instead of investigating the underlying cause. This may indicate a factory-related structural defect and could pose a long-term safety risk. I am requesting an investigation. | Crash: No Fire: No | Unknown |
| Nov 2025 | VISIBILITY/WIPER | Stress fracture in the windshield | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING | 2025 RAV4 - While driving the car, changing from reverse to drive the steering wheel got stuck and would not go back to straight position. This causes an accident and hit another car. There was not indicator that there is a problem. Inspection was done by the dealership and asap and they identified and confirmed of faulty steering wheel angle. This car was bought end of June and accident happened first week of October. The car is since with the dealership with no resolution yet. Dealership have us call Toyota, but we were not provided with any help. One and half month in, we continue to pay insurance but we do not have the car. | Crash: Yes Fire: No | Unknown |
| Nov 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | While waiting in a drive-thru with “hold” feature enabled, car vibrated abnormally and shut off by itself. When I attempted to restart the vehicle, I received an error message “Engine Stopped. Steering Power Low” and another screen also appeared that said, “Not Ready to Drive. Press Brake and Push Engine Start Switch.” I followed those instructions several times and the car wouldn’t start. Eventually had to put in neutral to get out of drive-thru. Once out of drive-thru, I once again attempted to restart the car, but this time it worked. Should mention it was raining pretty heavily outside when this happened. | Crash: No Fire: No | Unknown |
| Nov 2025 | BACK OVER PREVENTION | While reversing vehicle screen went blank once and another time flickering on screen, felt safety issue reversing. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | El día 2 de octubre compré una Rav 4 2025.El día 14 de octubre me doy cuenta que los cristales se encontraban rayados como por dentro del cristal, entiendo que esto pudo haber puesto en riesgo mi seguridad ya que si cualquiera de los cristales se rompe puede cortarme a mi o a un pasajero. En la primera inspección no notaron nada luego llamaron a un especialista de Toyota para verificarlo y en conclusión si noto dicho defecto en los cristales pero noto que en el mismo concesionario había varios vehículos con el mismo problema me notificó que su deber es reportar este problema pero que por el momento no hay nada que hacer con mi auto estos rayones por dentro del cristal únicamente son vistos específicamente bajo los rayos de la luz solar.No hubo ningún símbolo ni falla antes de notarlo el día 14 de octubre2025 | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | I rented the Toyota RAV4 from Fox Rent a Car (855 571-8414) at the Denver International Airport for a trip to Boulder, CO. On November 9 evening, I drove to the Sugarloaf Mountain Trail Head (GPS: 40.05, -105.425) for a time-lapse photography. Date/Time: 2025-11-09 6:29 PM Location Description: Uneven dirt parking area commonly used by sightseers. Visibility was completely dark at the time of arrival. After arriving at the hilltop, as I parked the vehicle, while applying very light pressure to the accelerator pedal with my right foot, I felt a gradual drop of several inches on the passenger side of the vehicle. Instinctively, I moved my right foot to the brake pedal and applied pressure. However, I immediately sensed that the vehicle was not decelerating; instead, it was accelerating forward. I pressed the brake pedal more firmly, and the vehicle accelerated further until it came to a complete stop after colliding with a rock on the driver's side approximately 15 feet from the point of initial acceleration. Once the situation stabilized, I exited the vehicle and observed a red, non-oily liquid of normal viscosity leaking from underneath the vehicle on the front driver's side, which I later identified as coolant. Upon opening the hood, I confirmed that approximately half of the coolant had been depleted. I Googled AI Mode: Question: For a Toyota RAV4 HEV, is it possible for the vehicle to accelerate when the brakes are applied forcefully and abruptly? Answer (Source): [XXX] Potential Perceptions and Known Issues While the car will not accelerate due to the brakes being applied correctly, drivers have occasionally reported sensations that might be might be misinterpreted as acceleration, such as a slight "lurch" when the braking system transitions between regenerative and friction braking, ** especially at very low speeds or over rough surfaces. ** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Nov 2025 | VISIBILITY/WIPER | The windshield is warped and distorted. The dealership also told me that they can also see the warp in it. The original windshield was replaced, and the new one also has the same issue. The brand engagement rep I spoke with at Toyota told me that he has received multiple calls about the windshield issue. This vehicle was purchased 7/30/2025, and only has 271 miles on it and is on the original tank of gas. I have to rely on other people to give me rides places, as I am unable to drive this vehicle. The safety risk is due to the dizziness, nausea and migraine it causes me to drive it. My eyes feel like they are going cross eye, and I have to look out the driver's side window to get any kind of relief, which isn't allowing me to be alert while driving. This causes a huge issue for my safety as well as others. The Toyota Brand engagement rep that I spoke with said it is an issue and he has received multiple calls about it. The dealership has also acknowledged that they were able to see the defect. | Crash: No Fire: No | Unknown |
| Nov 2025 | STRUCTURE | The power rear liftgate will close on a person or object and cannot be stopped except if one presses on a very specific part of the edge of the liftgate, towards its center. This happens no matter how much upward force is applied to the area of the pull handles and the edges. When my wife pulled the handle, the liftgate closed with force that she could not resist. This obviously creates a serious safety hazard for small children, pets, or really anyone trying to close the liftgate or who may have inadvertently hit the button or pulled the handle. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | The vehicle's CarPlay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their Dispute Resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | component: main engine wiring harness. cause: rodent caused damage: the rodent severely damaged this component and made the vehicle inoperable. fix: required the replacement of this component. insurance covered the 8,500 repair bill (minus deductible). a check engine light appeared eventually. | Crash: No Fire: No | Unknown |
| Oct 2025 | TIRES | The contact owns a 2025 Toyota Rav4 equipped with Michelin Tires, Tire Line: Primacy A/S, Tire Size: 225/60/R16, DOT Number: (N/A). The contact stated while driving 70 MPH, the rear passenger’s tire detached from the rim. The contact stated that the failure had occurred while driving on a three-lane highway. The vehicle was driven over to the shoulder of the roadway. The contact inspected the vehicle and noticed that the passenger’s side rear tire had detached from the rim. Roadside Assistance was contacted and replaced the wheel with the spare tire. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that without a part of the tire, no assistance would be provided. The failure mileage was approximately 7,000. | Crash: No Fire: No | 7,000 |
| Oct 2025 | UNKNOWN OR OTHER | I was driving on CA Highway 20 on Thursday afternoon, Oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Stopped to allow a car to pass. Once the car passed, there was acceleration of the engine but the car would not move. When the car gear was changed to park and then back to drive, it would not move. In order to get the car out of the traffic lane, the car was placed in neutral but the car brakes were locked. All this time the red 'park' on the dash and the red button on the console kept flashing. We called AAA and they arrived in 40 minutes. The man got in the car and stated they sometimes reset themselves. The car did start and he was able to drive it as the brakes were no longer locked. We took it to Toyota of Orange but they were unable to find the cause. They stated that they elevated this incident to a test case. TA252650358 This car only has 2,689 miles on it !! | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I DO NOT DRIVE WITH 2 FEET). In each instance, while coasting my right foot covered (above) the brake pedal. BOTH feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. THIS IS NEARLY IMPOSSIBLE FOR ME; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request. | Crash: No Fire: No | Unknown |