Complaint volume
61 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Toyota RAV4 Complaints
61 consumer-submitted complaints on record for the 2025 Toyota RAV4, grouped by component category.
61 Total complaints
7 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, electrical system, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 7 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 6 complaints, with an average reported failure mileage of 7,671 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, electrical system, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Toyota RAV4?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Toyota RAV4 complaints?
7 Crash
0 Fire
3 Injury
0 Fatality
5 Towed
3 Medical attention
What are the most common 2025 Toyota RAV4 complaint categories?
UNKNOWN OR OTHER 12
ELECTRICAL SYSTEM 7
STRUCTURE 4
TIRES 4
BACK OVER PREVENTION 3
SERVICE BRAKES 3
VISIBILITY/WIPER 3
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 2
STEERING,ELECTRICAL SYSTEM,ENGINE 2
STRUCTURE,UNKNOWN OR OTHER 2
61 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My daughter reported an incident that occurred on XXX while driving this vehicle. As she drove, it slammed on the brakes (without any input from her) causing her to skid. The vehicle brought itself to a stop and the engine turned off. She reported that there were no vehicles or other object close to the front of her vehicle. The incident did not cause a crash or cause anyone to be injured. It was, however, a very scary situation that almost caused her to be rear-ended by the vehicles that were following her. The car was taken to Cobb County Toyota in Kennesaw, Georgia for an inspection the morning of May 28, 2026. As of this submission, the vehicle is still at the dealership service department for inspection. | Crash: No Fire: No | Unknown |
| May 2026 | UNKNOWN OR OTHER | The multimedia screen which shows the map and direction guidance became to blank occasionally, just white grey since February 2026. I immediately lost the direction. It could be back by restarting the engine at the beginning. The problem got worse, happened more often, some times the screen couldn't be back by restarting engine, but I found that it could be reset by pressing the volume button for long time. I reported to Toyota local dealer - Hendrick Toyota Apex and Toyota Brand Engagement center, the case manager is Freddy. The local dealer run diagnosis twice, couldn't detect any problem. On May 11, the screen totally died, black, no any light. Restarting engine or pressing the volume Botton couldn't get the screen back any more. the audio system is still working, I tried to use the map on my iPhone, the direction map couldn't be showed, only the text direction shows. Because the system let map show on screen, it assumes that the map shows one screen but it is not. I lost car screen and the phone direction at the same time. Plus the backup camera doesn't show on the screen. Therefore, it is underivable in any unfamiliar area, and dangerous to drive in neighborhoods. I reported to local dealer and Toyota Brand Engagement center with videos. May 18, the local dealer run diagnosis again, found nothing wrong. But before I leave, the screen became blank. This morning it happened again. The problem is not fixed. Freddy told me he suggested to local dealer to replace the screen, I am waiting Hendrick Toyota Apex call me for the appointment. I can't upload videos. If you want to see the videos, please tell me where and how to upload the videos. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2026 | VEHICLE SPEED CONTROL | COMPONENT: Electronic Throttle Control System (ETCS) / accelerator pedal. Vehicle is available for inspection at Autocentro Toyota, San Juan, PR, where it has been retained since 2/28/2026. INCIDENT: On 2/28/2026 at 7:45 AM, while entering a private driveway at under 5 MPH to park, my 2025 Toyota RAV4 Hybrid SE (VIN [XXX] , 3,164 miles) suddenly and involuntarily accelerated without driver input. I categorically affirm I did NOT press the accelerator. The vehicle struck a metal gate, causing frontal damage. Airbags did not deploy. OEM floor mat was properly secured; no aftermarket parts installed. SAFETY RISK: Sudden unintended acceleration at low-speed parking maneuver. Had a pedestrian, child, or another vehicle been in the path, this would have caused serious injury or death. The defect is unpredictable and the driver cannot anticipate or override it. INSPECTION: Vehicle inspected 3/20/2026 by Engineering Analysis Associates (EAA), a firm contracted and paid by Toyota — NOT independent. EAA downloaded electronic data and concluded the accelerator was pressed 1 second before impact. I dispute this finding: I did not press the pedal. No independent inspection has been allowed. Full EAA report was never provided to me. On 4/23/2026, Toyota Motor North America (Ms. Delve L., Legal Claims Administrator) declined assistance based solely on EAA's data. WARNING SIGNS: UNKNOWN. No warning lamps, messages, or prior symptoms appeared before the incident. The vehicle had functioned normally since purchase on 4/25/2025. ADDITIONAL: Vehicle retained by dealer 73+ days without repair or substitute vehicle. Consumer complaint filed with Puerto Rico DACO (Case XXX). Similar unintended acceleration incidents reported in 2024 RAV4 Hybrid and Prime models in NHTSA database. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| May 2026 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | 2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem. | Crash: Yes Fire: No Towed | Unknown |
| May 2026 | ELECTRICAL SYSTEM | The Toyota app has stopped updating vehicle data and there’s information missing entirely. The satellite symbol has a line through it on the media screen as well. When I try to opt out on the app, I get an unexpected error and to try again. It seems as though the DCM in my car has stopped communicating with Toyota’s servers. | Crash: No Fire: No | Unknown |
| Apr 2026 | SERVICE BRAKES | On April 29, 2026 around 10:00 PM, my 2025 Toyota RAV4 experienced sudden brake failure. The pedal became hard and I lost stopping and steering power. At the same time, Check Engine, battery warning, steering warning, and ‘Not Ready to Drive’ all appeared simultaneously with no prior warning. I brought it to a Toyota dealer the next morning and they found no fault. The vehicle is available for inspection. | Crash: No Fire: No | Unknown |
| Apr 2026 | ELECTRICAL SYSTEM | There is a parasitic drain on my battery coming from the ECM and electrical system causing it to drain my 12V battery. | Crash: No Fire: No | Unknown |
| Apr 2026 | STRUCTURE,UNKNOWN OR OTHER | The left mirror is a blind site when making a left turn at stop signs. The front hood is too high. In a parking lot you can't see the curbs. Toyota said jack up the seat. That does not help. kids can't be seen in front of the car. This is a safety issue. The number of selections to set the car for driving don't work for older people. The gas and break petal don't work for disabled people. | Crash: No Fire: No | Unknown |
| Apr 2026 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My car say front camera not working | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty and Federal Emissions Warranty. I am reporting this as a safety defect because the vehicle may lose power or stall on the highway, creating an immediate crash risk. The manufacturer's refusal to repair a known emission/fuel defect in a new 2025 model has left me with an unsafe vehicle for over 15days. | Crash: No Fire: No | Unknown |
| Apr 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | SUPPLEMENTAL TO COMPLAINT ID: 11728745. My 2025 RAV4 failed at 39,919 miles. Toyota Corporate is acting in bad faith to deny the 60,000-mile Powertrain Warranty. The Case Manager repeatedly calls only after 6:30 PM when the dealership is closed to avoid resolution. Furthermore, the representative is now using "legal threats"-directing me to their legal department-as a tactic to stop me from pursuing this valid warranty claim. This is a safety hazard and a violation of federal warranty law. | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING,ELECTRICAL SYSTEM,ENGINE | On two separate occasions, my car has shaken violently and stopped both times while idling one in my driveway one at a stoplight and then an alert that says engine stopped steering power low came on | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | info center went real dark in bright sun light--march 26 2026 | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER,VISIBILITY/WIPER | There is a stress fracture to the windshield starting at the bottom of the glass where it attaches to the body of the car, below the wipers. It’s not a chip nor was it caused by an object. It’s a semi circle crack. Two employees at the dealer glass department concurred that it’s not damage from a foreign object hitting and that it’s a stress crack. Yet dealer refuses to cover hands warranty. Car has less than 12,000 when this cracked. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY | The contact owns a 2025 Toyota Rav4. The contact stated that while driving approximately 60 MPH, the rear driver’s side window suddenly shattered after an abnormally loud bang was heard. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because there were no recalls associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. | Crash: No Fire: No | 30,000 |
| Mar 2026 | UNKNOWN OR OTHER | The infotainment display screen frequently goes black while the audio and navigation continues. It requires repeated forced reboots and glitches between the CarPlay and Toyota UI screen. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | This 2025 RAV4 hybrid XLE Premium is in permanent shape of inoperable due to continues electrical system that drains the 12v battery. Anytime I want to drive the car I have to charge the 12v battery for 3-4 hours before I can attempt to drive the car. This is all the time problems that start about 2 weeks into the purchase of the vehicle. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Nothing happened | Crash: No Fire: No | Unknown |
| Mar 2026 | STEERING,LANE DEPARTURE | This 2025 RAV4 will randomly move or jerk to the left while driving straight. It does not matter where you are in relation to the center of the lane. Sometime the movement is gentile and other time it is very strong bordering on violent. It will do the same thing with the lane keeping assistance, and pre-collision warning active or disabled. This issue could cause an accident if the jerky movement happened at the wrong time with another car alongside or approaching from the opposite direction. The movement has pushed me across the line a couple of times and it has happened at 15 mph all the way up to 65mph. The dealer did an alignment which did not change the problem. Now they want 425 to recalibrate the forward camara which 'might correct the issue'. This could get very expensive very fast when it should be covered under warranty. There are no warning lamps or messages to indicate the problem. This is a dangerous issue not just an inconvenience. | Crash: No Fire: No | Unknown |
| Mar 2026 | VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE | We were on a funeral procession when suddenly the car accelerated at a very high speed and hit the end of guard rail head on. My wife on the passenger side and two people at the back were all taken to the emergency room. I got pinned on the steering column and taken out via the roof. I had severe abrasions on both legs, wife has 3 broken ribs,the 2 passengers suffered whiplash and complains of chest pains. Car was purchased 11/3/2025 and I took it for a recall fix about a month ago at Burien Toyota dealership where we bought it. Incident # 2026-55959 Seattle police. At present our car insurance is investigating and our claim # is 082 0356939 Allstate. | Crash: Yes Fire: No Injuries: 4 Towed Medical attention | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | The contact’s sister owns a 2025 Toyota Rav4. The owner received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The instrument panel intermittently went black. The failure became persistent over time. The dealer was contacted and confirmed that the part was not yet available for the repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the owner to the dealer for assistance. The failure mileage was approximately 3,000. | Crash: No Fire: No | 3,000 |
| Feb 2026 | TIRES | Sidewall randomly cracked while traveling late at night on sparsely populated interstate. No debris on road or potholes encountered to explain why this occurred. | Crash: No Fire: No | Unknown |
| Jan 2026 | TIRES | Traveling on interstate, 60 mph. All of a sudden, I heard a loud noise followed by a thump. Managed to get off the exit and pulled over onto the shoulder. Noticed the sidewall had separated from the tread of the tire. 5343 miles on vehicle. Original equipment tires. | Crash: No Fire: No | Unknown |
| Jan 2026 | STRUCTURE | When driving our Rav 4 we heard loud bang type noise. We stopped and pulled over and looked all around the Rav 4 and didn't see anything. When I checked the roof I found our sunroof had shattered. The sunroof was closed at the time. No one was injured at the time. | Crash: No Fire: No | Unknown |
| Jan 2026 | BACK OVER PREVENTION | I am aware of a recall for the screens turning off randomly while driving, especially in reverse while using the back up camera. My VIN was not included in the recall, though this has been happening to me. It happened for the first time when I was in reverse yesterday trying to use the back up camera, it typically happens while I’m driving forward on the road. I am including the date of the incident that happened while in reverse, but please know this has been happening since about a month after I purchased the car completely new. | Crash: No Fire: No | Unknown |