70 Total complaints
7 Crash reports
0 Fire reports
3 Injury reports
Quick answer: The 2025 Toyota RAV4 has 70 consumer-submitted complaints in our database. The most common complaint categories are unknown or other, electrical system, engine. Enriched records show 7 crash reports, 0 fire reports, and 3 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

70 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are unknown or other, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 7 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 7 complaints, with an average reported failure mileage of 8,409 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to unknown or other, electrical system, engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2025 Toyota RAV4?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2025 Toyota RAV4
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2025 Toyota RAV4 complaints?

Enriched complaint indicators from official bulk records.

7 Crash
0 Fire
3 Injury
0 Fatality
5 Towed
3 Medical attention

Mileage at failure is available on 7 complaints ; average reported mileage is 8,409 miles.

Most common incident states: VA (4), GA (3), CA (2), OR (2), SC (2), TX (2), WA (2), FL (1).

What are the most common 2025 Toyota RAV4 complaint categories?

70 total complaints on record

Latest complaints

Showing 51-70 of 70 complaints.

Date Component Summary Severity Mileage
Nov 2025 VISIBILITY/WIPER The windshield is warped and distorted. The dealership also told me that they can also see the warp in it. The original windshield was replaced, and the new one also has the same issue. The brand engagement rep I spoke with at Toyota told me that he has received multiple calls about the windshield issue. This vehicle was purchased 7/30/2025, and only has 271 miles on it and is on the original tank of gas. I have to rely on other people to give me rides places, as I am unable to drive this vehicle. The safety risk is due to the dizziness, nausea and migraine it causes me to drive it. My eyes feel like they are going cross eye, and I have to look out the driver's side window to get any kind of relief, which isn't allowing me to be alert while driving. This causes a huge issue for my safety as well as others. The Toyota Brand engagement rep that I spoke with said it is an issue and he has received multiple calls about it. The dealership has also acknowledged that they were able to see the defect.
Incident: Jul 2025
Crash: No Fire: No Unknown
Nov 2025 STRUCTURE The power rear liftgate will close on a person or object and cannot be stopped except if one presses on a very specific part of the edge of the liftgate, towards its center. This happens no matter how much upward force is applied to the area of the pull handles and the edges. When my wife pulled the handle, the liftgate closed with force that she could not resist. This obviously creates a serious safety hazard for small children, pets, or really anyone trying to close the liftgate or who may have inadvertently hit the button or pulled the handle.
Incident: Nov 2025
Crash: No Fire: No Unknown
Nov 2025 UNKNOWN OR OTHER The vehicle's CarPlay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their Dispute Resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate.
Incident: Mar 2025
Crash: No Fire: No Unknown
Oct 2025 UNKNOWN OR OTHER During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 ELECTRICAL SYSTEM component: main engine wiring harness. cause: rodent caused damage: the rodent severely damaged this component and made the vehicle inoperable. fix: required the replacement of this component. insurance covered the 8,500 repair bill (minus deductible). a check engine light appeared eventually.
Incident: Oct 2025
Crash: No Fire: No Unknown
Oct 2025 TIRES The contact owns a 2025 Toyota Rav4 equipped with Michelin Tires, Tire Line: Primacy A/S, Tire Size: 225/60/R16, DOT Number: (N/A). The contact stated while driving 70 MPH, the rear passenger’s tire detached from the rim. The contact stated that the failure had occurred while driving on a three-lane highway. The vehicle was driven over to the shoulder of the roadway. The contact inspected the vehicle and noticed that the passenger’s side rear tire had detached from the rim. Roadside Assistance was contacted and replaced the wheel with the spare tire. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that without a part of the tire, no assistance would be provided. The failure mileage was approximately 7,000.
Incident: Oct 2025
Crash: No Fire: No 7,000
Oct 2025 UNKNOWN OR OTHER I was driving on CA Highway 20 on Thursday afternoon, Oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass.
Incident: Oct 2025
Crash: No Fire: No Unknown
Sep 2025 SERVICE BRAKES Stopped to allow a car to pass. Once the car passed, there was acceleration of the engine but the car would not move. When the car gear was changed to park and then back to drive, it would not move. In order to get the car out of the traffic lane, the car was placed in neutral but the car brakes were locked. All this time the red 'park' on the dash and the red button on the console kept flashing. We called AAA and they arrived in 40 minutes. The man got in the car and stated they sometimes reset themselves. The car did start and he was able to drive it as the brakes were no longer locked. We took it to Toyota of Orange but they were unable to find the cause. They stated that they elevated this incident to a test case. TA252650358 This car only has 2,689 miles on it !!
Incident: Sep 2025
Crash: No Fire: No Unknown
Sep 2025 UNKNOWN OR OTHER Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I DO NOT DRIVE WITH 2 FEET). In each instance, while coasting my right foot covered (above) the brake pedal. BOTH feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. THIS IS NEARLY IMPOSSIBLE FOR ME; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request.
Incident: Jul 2025
Crash: No Fire: No Unknown
Sep 2025 ELECTRICAL SYSTEM The contact owns a 2025 Toyota Rav4. The contact stated that upon leaving the keys in the ignition overnight, the battery was drained. The contact stated that the jumper cables were in a compartment located inside the trunk. The contact stated that due to the battery failure, the contact was unable to unlock the vehicle. In addition, there was no keyhole for the trunk of the vehicle. The contact entered the trunk through the inside of the vehicle; however, the compartment where the jumper cables were located had failed to open due to the battery failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,500.
Incident: Sep 2025
Crash: No Fire: No 5,500
Sep 2025 EXTERIOR LIGHTING Back up camera delay in lighting up when car is started
Incident: Jun 2025
Crash: No Fire: No Unknown
Sep 2025 AIR BAGS On 9/5, a car darted out in front of me while I was traveling straight at 45 miles per hour. I hit the brakes but t-boned him. The car then spins around and hits me again on the passenger quarter panel. No emergency brake, precollision no warning light came on. The airbag didnt deploy. I hit my chest on the steering while and my head on the window. The seat belt didnt lock me down. I purchased the brand new Rav4 a week prior.
Incident: Sep 2025
Crash: Yes Fire: No Injuries: 2 Towed Medical attention Unknown
Aug 2025 STRUCTURE I noted the body is made up of soft materials that slightly bend when push lightly with hand. I put a magnet to see if it’s made up of metal but noted a weak attraction of the magnet to the body. When I used my buttock to push the door to close ( my hands were not free and held several grocery bags), my buttock sunk to the part of the area I pressed on. I heard and felt the bending and clicking sound of plastic then it lifted back to its shape. I almost lost my balance since I’m not expecting the door that soft. I was scared that I dented the door. So how safety is this 2025 RAV4 ? We also have 2023 RAV4 of same model XLE AWD Premier. I wonder what will happen if it has accident with another vehicles on the road. With this body materials will save me from any kind of collisions ? I just noticed this brought by my experience today.
Incident: Aug 2025
Crash: No Fire: No Unknown
Jul 2025 TIRES I was driving on the Highway at 70 mph and the rear passenger tire blew out. Thank God I was able to stopped the car safely and no one was injured. It was a scary moment and it is still is.My safety and other was at risk It is a brand new car with only 4397 miles. I took the car to the dealership and they replaced the tire. They found NO indications of a puncture or road hazard. Tire split at the shoulder and sidewall. Tire description Dunlop Grantrek 225/60 R 18
Incident: Jul 2025
Crash: No Fire: No Unknown
May 2025 STRUCTURE,UNKNOWN OR OTHER Enter water when open doors after to rain. All the doors. Dealer in Puerto Rico not resolver problem.
Incident: May 2025
Crash: No Fire: No Unknown
May 2025 ENGINE Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.
Incident: May 2025
Crash: No Fire: No Unknown
May 2025 UNKNOWN OR OTHER Sunroof leaks during rain events. If this continues to be a problem can cause rust, mildew and mold issues which can lead to respiratory issues. This was noted by the dealership today as well.
Incident: May 2025
Crash: No Fire: No Unknown
Apr 2025 VISIBILITY The contact owns a 2025 Toyota Rav4. The contact was experiencing dizziness, nausea, and lack of focus in vision while in the driver's seat and looking through the windshield. The contact took the vehicle to the dealer who sat in the driver’s seat and noticed the glass was magnified in certain areas causing visual distortion and warping in certain areas of the windshield. The windshield was replaced. The contact experienced the same physical reaction to the new windshield. The dealer was contacted, and a message was left. The contact learned that the manufacturer had outsourced the manufacturing of the windshields from a company called AGC. The windshield was not replaced a second time. The manufacturer was not informed of the failure. The failure mileage was approximately 495.
Incident: Mar 2025
Crash: No Fire: No 495
Apr 2025 POWER TRAIN,VEHICLE SPEED CONTROL I have owned this new vehicle for only approximately 2 months and have had at least 4 instances where the vehicle does not respond immediately to my foot on the accelerator when attempting to restart from a stop. Three times I was at a stop light and when I attempted to go as the light turned green there was no acceleration response from the gas pedal for a couple of seconds, and in two of the instances because I had my foot pressed far on the gas attempting to get power, there was a sudden acceleration and lurch forward. Most recently, on the fourth occasion I was turning out into traffic from a parking lot after being at a standstill and got no response and instead rolled slowly out in front of an oncoming car until after a few seconds the accelerator finally responded and I could go. I believe this is a safety risk as it could happen when I was attempting a left turn in traffic, which would subject me and my passengers/children to an extreme risk of being hit. I took the car into the dealership after the first two instances and they were not able to reproduce the incidents and offered no help. There are no warning lamps or indicators that appear when this occurs. The first incident occurred about three weeks into my ownership of the vehicle.
Incident: Mar 2025
Crash: No Fire: No Unknown
Feb 2025 POWER TRAIN When remote starting the vehicle. The vehicle allows you to put the vehicle in gear from inside and turn off the parking brake allowing the vehicle to roll freely. The vehicle does shut off 1-2 seconds after but the vehicle is already in gear. To reproduce the defect you must remote start the vehicle using either the Toyota app or smart key fob. You then must be sitting in the vehicle once the vehicle is started you quickly depress the brake pedal shift into gear and turn off the parking brake quickly. The vehicle then shuts off while in gear allowing the vehicle to roll freely. This increases the risk of accident as the driver may not be in the vehicle and a child or other person may accidentally put the vehicle in gear while remote started. I believe this issue affects many other Toyota and Lexus vehicles as many share the same platforms and systems. You may contact me at my email address listed for more information or a video recording of the defect. Thanks.
Incident: Feb 2025
Crash: No Fire: No Unknown

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