Complaint volume
52 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
52 consumer-submitted complaints on record for the 2025 Jeep Grand Cherokee, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
52 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, electrical system,engine,fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 5 complaints, with an average reported failure mileage of 4,616 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
52 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light. 2 dealerships cannot fix because there's no code. Seems to be a common occurrence on Jeep forums. Afraid this will happen again on the interstate and I will get rear ended or not be able to get off the road. Major safety concern! | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed. | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |