Complaint volume
52 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Jeep Grand Cherokee Complaints
52 consumer-submitted complaints on record for the 2025 Jeep Grand Cherokee, grouped by component category.
52 Total complaints
3 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, unknown or other, electrical system,engine,fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 3 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 5 complaints, with an average reported failure mileage of 4,616 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, unknown or other, electrical system,engine,fuel/propulsion system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Jeep Grand Cherokee?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Jeep Grand Cherokee
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Jeep Grand Cherokee complaints?
3 Crash
0 Fire
5 Injury
0 Fatality
2 Towed
1 Medical attention
What are the most common 2025 Jeep Grand Cherokee complaint categories?
ELECTRICAL SYSTEM 5
UNKNOWN OR OTHER 4
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 3
POWER TRAIN 3
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 2
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 2
ENGINE 2
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 2
AIR BAGS 1
BACK OVER PREVENTION 1
52 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light. 2 dealerships cannot fix because there's no code. Seems to be a common occurrence on Jeep forums. Afraid this will happen again on the interstate and I will get rear ended or not be able to get off the road. Major safety concern! | Crash: No Fire: No | Unknown |
| Apr 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came to a complete stop and I look down and the car is in park. I was unable to put the car back in drive on the freeway. Put on my hazards and called 911 immediately, knowing how dire the situations was, while trying to find a way to get moving, and watched as I was rear ended by a pickup going full speed. | Crash: Yes Fire: No Injuries: 2 Towed | Unknown |