Complaint volume
111 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Hyundai Santa Fe Complaints
111 consumer-submitted complaints on record for the 2025 Hyundai Santa Fe, grouped by component category.
111 Total complaints
5 Crash reports
0 Fire reports
3 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are unknown or other, tires, visibility/wiper. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 3 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 11,435 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to unknown or other, tires, visibility/wiper?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Hyundai Santa Fe complaints?
5 Crash
0 Fire
3 Injury
0 Fatality
4 Towed
2 Medical attention
What are the most common 2025 Hyundai Santa Fe complaint categories?
UNKNOWN OR OTHER 15
TIRES 12
VISIBILITY/WIPER 9
FORWARD COLLISION AVOIDANCE 7
POWER TRAIN 6
SEATS 5
ELECTRICAL SYSTEM 4
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 3
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 3
ENGINE 3
111 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2026 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle exhibits delayed deceleration after releasing accelerator. Engine RPM remains elevated for several seconds, causing the vehicle to continue applying power unexpectedly. Issue began after recent repair and was not present before. Condition is intermittent but reproducible and affects drivability. | Crash: No Fire: No | Unknown |
| Apr 2026 | SEATS | The contact owns a 2025 Hyundai Santa Fe. The contact stated that after parking the vehicle, the button was pressed to fold the second row passenger seat while the [XXX] daughter was still seated. During the incident, the electronic folding seat began to fold down onto the daughter, causing extreme distress to the child and crushing her into the seat. The button was pressed, which stopped the seat from continuing to fold down, and the child was freed from the seat. No medical treatment was required. The vehicle was taken to the local dealer, who examined the seat and determined no failure had occurred. The contact was informed that although the incident was extremely dangerous, the electronic folding seat had operated as intended. The contact was informed that the seat belt needed to be buckled to avoid the problem in the future. The manufacturer was notified of the failure, but no assistance had yet been offered. The contact indicated that a similar incident resulting in a fatality had occurred in the Hyundai Palisade vehicle. The failure mileage was 20,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | 20,000 |
| Mar 2026 | UNKNOWN OR OTHER | I am writing because my local Hyundai dealer is failing to make the repair in a timely manner consistent with what my recall notice stated, and is requiring that I make TWO trips to Hyundai in order to get this NECESSARY recall work completed. Meanwhile, if the camera fails, it could put me and others at risk. My service representative, [XXX] , and his service manager showed ZERO concern about my time or possible dangers if the rear camera fails, stating that it's Hyundai corporate that made the policy that customers must have their car inspected and photos taken of the rear camera harness assembly during this first visit, BEFORE ordering the parts under my vehicle's specific VIN number. Once they do this and submit it to Hyundai corporate, they say, the parts will be ordered and I will be contacted AGAIN to make yet ANOTHER appointment to have the parts installed. My letter from Hyundai says NOTHING about having to make two visits. It says to schedule an appointment, and the recall work will be done. I actually tried to call the 855 Hyundai number to schedule the work, and that operator said nothing about two visits; she was unable to book the appointment she'd given me, so directed me to the local Hyundai dealer, who also said NOTHING about two appointments being needed to have this recall work done. I am concerned, because i am scheduled to drive out of town in a high pedestrian and vehicle traffic area in two weeks and was doing my due diligence to get the recall work done before the trip. I feel that the two appointments are unnecessary when EVERY 2025 Hyundai Santa Fe with this feature is equipped with the same rear camera and rear camera harness assembly, such that there's no reason to have to FURTHER register it with my VIN, that this could all be done in one appointment. Requiring customers to come for 2 appointments--especially without telling them anywhere in the letter or during 2 phone calls--simply increases risk of injuries if the camera fails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | ENGINE,FUEL/PROPULSION SYSTEM | Traveling in a 55 zone on Rt 27 and my vehicle lost power and said pull over and charge vehicle with engine on. I did this once and the battery went up to half way charge then I could start to drive again. Less than a half a mile up the road climbing a good size hill by the town’s salt shed—the same issue occurred. I had to pull over again and allow battery to recharge. This is not a complete hybrid, it has a gas engine not sure why the hybrid and gas are not syncing up. Many users on the internet have reported the same issue that I have experienced. Someone needs to investigate this before major injury occurs. | Crash: No Fire: No | Unknown |
| Mar 2026 | TIRES | This complaint goes with my issue 11727421. After I replaced my driver from in [XXX] , my passenger front blew out on XX entrance ramp from the expressway north of [XXX] . Called [XXX] and AAA took us to [XXX] . Replaced tire next day. Two tire failures on the same trip! This one was scary. Very busy highway there north of [XXX] . We were on the inside lane with little room to guardrail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | TIRES | 255/45R20 We had a front driver tire get a bubble on our way to Florida. Had it replaced in [XXX] . On our trip back we had a blowout to the passenger front on XX just outside of [XXX] , in a very vulnerable area on the left side of the road. Called Hyundai SOS and they had AAA come. Got my wife out through the drivers door and over the guardrail while we waited. Called [XXX] as the traffic was flying by and the car has very little room on the berm. The tire blowing had no warning. Got a new tire the next day in [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | Second row power seats will operate even when a carseat is present & installed using LATCH system, crushing occupant. Power seat button at base of second row seats are easy to inadvertently press while entering/exiting the seat (i.e when seat belt is not on), causing the seat to move forward crushing occupant. This has happened multiple times since taking ownership. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | Dear NHTSA Team, My car was in a minor accident Last. After that, the repair shop replaced my bumper and front camera. Don Franklin Somerset Hyundai performed a calibration on my new radar. They calibrated it six times, but there are still many issues with the HDA driving system. 1. False Dual-Side Warning When a vehicle is present only on the right side, the vehicle camera system incorrectly detects vehicles on both the left and right sides. In reality, there is no vehicle on the left side. In this scenario, both the radar warning and the camera detection are incorrect. 2. Wrong-Side Warning In some cases, when a vehicle approaches from the left rear, no warning is issued on the left side, while a warning is incorrectly displayed on the right side. In this scenario, both the radar warning and the camera detection are incorrect. 3. False Warning During Smart Driving While driving on the highway using the smart driving function, when the vehicle is required to turn left or right, the system may generate a false dual-side warning. As a result, the vehicle aborts the intended left or right turn and continues driving in the center of the lane. In this scenario, both the radar warning and the camera detection are incorrect. 4. while driving manually (without HDA engaged) or parking, the vehicle shows left-side or right-side collision warnings without clear cause. I reported these issues to Hyundai USA approximately three weeks ago. I was instructed to bring the vehicle to the dealership for inspection. However, during my recent visit, the dealership representative only reviewed the videos I provided and concluded that no issues were present, without conducting a physical inspection or test drive of the vehicle. Given the ongoing safety concerns and lack of proper diagnosis or resolution, I am submitting this complaint for your review and assistance. Thank you for your attention to this matter. Thanks, Best Regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | I am reporting a serious safety concern with my 2025 Hyundai Santa Fe Hybrid Calligraphy (VIN: [XXX] ). While my child was seated in the second row, the folding seat button was accidentally triggered and the seat continued folding while my child was still in the seat. My child screamed in distress, and I am concerned this created a pinching or crushing hazard. This appears to be a dangerous condition because the seat continued moving even though a child occupant was present. The button may also be too easy to trigger during child entry or exit. I believe this issue should be investigated before a more serious injury occurs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | SEATS | The contact owns a 2025 Hyundai Santa Fe. The contact stated that on several occasions, while the vehicle was parked and either running or turned off, the second-row seats closed on the safety seats when the button in the rear of the vehicle was depressed. The contact stated that once the button was pressed, the seat could not be stopped from closing until the button was pressed a second time. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000. | Crash: No Fire: No | 15,000 |
| Mar 2026 | TIRES | With only 3320 miles on vehicle have a Bubble on sidewall didn't hit anything. P 255/ 45 R 20 105V Pirelli States could happen if it was a pothole. | Crash: No Fire: No | Unknown |
| Mar 2026 | ELECTRICAL SYSTEM | When I start the car or first start rolling the whole dashboard goes black! I can still hear sound but nothing on the screen. This is a safety issue. It flickers while driving then goes black. | Crash: No Fire: No | Unknown |
| Mar 2026 | TIRES | Have had two sidewall bubbles appear, one was right front tire with approximately 7000 miles, second was left front tire with 11,500 miles. Both were OEM equipment on 2025 Hyundai Santa Fe hybrid limited fwd. Tire size 255/45/R20. No blowouts. Replaced tires at great expense and inconvenience immediately upon finding bubble on sidewall. | Crash: No Fire: No | Unknown |
| Mar 2026 | VISIBILITY/WIPER | I was sent a letter in the mail asking to bring in my vehicle for a safety recall involving the rearview camera. I scheduled an appointment with Key Hyundai of Milford, CT. After waiting for an hour, I was told that the dealership did not have the part needed to perform the repair and that they would call me when the part came in. It has been three weeks and I have not received a call or been contacted in any way. I got the sense that because this was not a paid service it was a very low priority for the service department. Because of that, I feel reluctant to trust the dealership with the repair. | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE | Forward Facing Driver Assist cabin camera will shut off the cruise while you are driving if it cannot detect your eyes. This is NOT a safety feature but rather an extremely dangerous safety hazard!!! While you are traveling at 70+ mph and put on sunglasses and all of a sudden the car starts alarming and decelerates without warning causing the driver to become EXTREMELY distracted trying to figure out what is going on is a recipe for a major incident. There is no way to shut the camera off so you are then forced to either drive with no cruise at all so you can wear sunglasses and for long trips creates added and unnecessary driver fatigue OR you forego wearing sunglasses and squinting causing unnecessary eye strain/fatigue so you can use the cruise. Please explain to me how this is a safety feature? Also the warning that 'you might need to take a break' is also NOT a safety feature and also creates driver distraction rather than safety and should just totally be removed from the vehicle software completely. We have literally driven the car over the center line on the rumble strips without a signal and then back into our lane again the warning does NOT go off, we've jerked the wheel to avoid an object in the road warning does NOT go off, BUT if you happen to drive to close to the center line but don't go over it then the warning DOES go off.....if we just left the house turned out of the driveway, the damn thing goes off. There is no making sense of when or why it goes off, it's completely random. And again, no option to turn it off. Had the dealership given COMPLETE details of these 2 specific "SAFETY" features - I use that term EXTEREMLY loosely - sharing they could NOT be turned off I never, EVER would have bought this vehicle. I am not alone in my complaints, I have seen hundreds of similar complaints on forums for Hyundai vehicles that have this feature. PLEASE PLEASE issue a directive to Hyundai that they need to push a fix allowing shut off of these 2 features | Crash: No Fire: No | Unknown |
| Feb 2026 | WHEELS | I purchased a brand new 2025 Hyundai Santa Fe Calligraphy from the dealer and I saw a the tire pressure drop from a normal 36 psi to 32 psi and the vehicle would vibrate. I filled it up right away thinking due to weather. Then, it dropped again after a couple of days to 32 psi and vehicle would vibrate again. I took the vehicle to Costco to get it inspected thinking it's some sort of a slow leak and vibration could be due to 32psi pressure. When Costco tried to repair the tire, the sidewall failed on the tire. Costco said I needed a new tire. When removing another tire, the same thing happened, the second tire sidewall broke as well. I ended up getting all new set of tires, which ended up costing me $1350. They informed me that these are Pirelli's tires and is known to have vibration at high speeds and could develop buldge and shows signs of early deterioration and abnormal wear problems. I found the same thing after doing some research. I provided the Costco report to Hyundai National Consumers affairs along with the pics of the tire. They told me go to the dealer first and upon arriving at Hyundai dealer, they weren't really interested in knowing what happened since I didn't purchase a tire warranty plan. I spoke to Hyundai consumer affairs and they said there's nothing they can do either since I didn't have tire protection purchased from them. This is a brand new vehicle with factory installed tires and for them to just not take responsibility for selecting a poor supplier that is known to have these issues shows they don't care about the customers at all. I have been a long time loyal customer of Hyundai for at least 10 years. This was my 3rd Hyundai vehicle and if they don't resolve this then this will be my last Hyundai vehicle | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | Vehicle experienced sudden loss of power while driving. Transmission warning and ABS warning lights appeared at the same time. The vehicle would not shift properly and began skipping and dropping gears. Smoke was visibly coming from the center underside of the vehicle near the transmission area. There was a strong burning oil or rubber smell inside and outside the vehicle. This created a serious safety risk due to loss of acceleration and potential fire hazard from smoke and burning odor. The issue has been intermittent since early ownership, including jerky shifting and hard engagement. The dealer documented dual clutch transmission communication faults and ABS faults but returned the vehicle the same day stating it was a loose ground. The problem has continued after repair. Vehicle is available for inspection. The defect involves the powertrain and related electrical systems. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | All normal sounds completely stop working, no audio or volume at all: no turn signal, no collision warning, no GPS audio, no radio; no hands-free phone volume. Hyundai Service department advised they have never heard of this type of incident. All warning systems are completely silent. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | I purchased this vehicle on September 8, 2025, from Antwerpen Hyundai of Clarksville. Since purchase, the vehicle has had persistent problems that substantially impair its use and market value. Issue 1: HVAC / Ventilation Defect: Outside air enters through the center dash vents even when the fan is turned off. The recirculation feature disengages automatically after a few minutes, allowing outside air into the cabin. This issue has been ongoing and unresolved despite service visits. Issue 2: Intermittent Screeching/Scratching Noise from Dash/Steering Column Area On October 4, 2025, we began hearing an intermittent screeching or scratching sound from the front dashboard/steering column area. The vehicle has been serviced 3 times at 2 dealerships: November 10–14, 2025 – Antwerpen Hyundai Clarksville: Technician documented that the sound was replicated on two separate occasions and attempted two repair solutions. We were told the issue was resolved. The sound returned the same day during the drive home. December 9-16, 2025 – Hyundai of Dundalk: Service record indicated “fittings greased.” No detailed explanation provided. Personnel who handled the vehicle were no longer employed at pickup. The noise continued. January 20 – February 5, 2026 –Antwerpen Hyundai Clarksville: Service manager drove vehicle approximately 55 miles each way (100+ miles total) attempting to replicate the sound but reported being unable to do so. When picking up the vehicle, the noise was present again. Audio recordings of the sound were provided to the dealership multiple times. The service manager later indicated he might use electronic diagnostic equipment but did not follow up further. Current Condition: The screeching/scratching noise continues intermittently. While not constant, it is recurring and has persisted since October 2025. The issue has been replicated and documented by dealership technicians previously but remains unresolved after three repair attempts. The HVAC issue contiues. | Crash: No Fire: No | Unknown |
| Feb 2026 | AIR BAGS | NHTSA Complaint Summary Vehicle: 2025 Hyundai Santa Fe Issue: Airbag non‑deployment in a 40‑mph side‑impact collision On January 20, 2026, my 2025 Hyundai Santa Fe was struck by another motorist directly along the driver side awaiting to make a left turn. The other motorist crossed the centerline at an estimated impact speed of approximately 40 mph, according to the police report. The collision caused significant damage along the front and entire driver side of the vehicle. Despite the severity and direct nature of the impact, neither the side curtain airbags nor the front airbags deployed. The impact was so much that the other motorist ended up behind my husband in the left turning lane once he stopped. My husband, who was driving, suffered a head abrasion and a concussion from the force of the impact. Since the crash, he has continued to experience persistent headaches and intermittent dizziness when standing, which began immediately after the collision and have not resolved. The lack of airbag deployment in a high‑energy side‑impact crash raises concerns about a potential malfunction in the airbag sensors or side‑impact detection system. This incident presents a significant safety risk, and I am reporting it so NHTSA can evaluate because as I've researched there have been other incidences of similar non‑deployment issues are with 2025 Hyundai Santa Fe vehicles. I can provide photos, the police report, medical documentation, and repair estimates upon request. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Feb 2026 | VISIBILITY/WIPER,LANE DEPARTURE | Side view camera that displays blind spot area in dash screen cluster, screen intermittently shows just a green screen and not the blind spot. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | I was driving on a 5 Lane Highway when suddenly what sounded like a gunshot or grenade going off in my right ear turned out to be my sunroof shattering. I thought someone shot at me since there were traffic on my right, but when I looked to my right I saw no evidence until I looked up, then immediately felt glass particles falling in all around. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Three separate original equipment Pirelli Scorpion MS tires experienced sidewall structural failures on my 2025 Hyundai Santa Fe Calligraphy within the first 8,000 miles. One tire suffered a sudden blowout at approximately 3,000 miles. Two additional tires developed visible sidewall bubbles at approximately 6,000–8,000 miles. These failures occurred without impact damage or misuse and represent a serious safety risk. The dealership acknowledged observing one sidewall bubble during service but failed to inform me. Due to repeated structural failures, I was forced to replace all four original equipment tires at my own expense to ensure vehicle safety. I am concerned this may represent a pattern defect involving the factory-installed Pirelli Scorpion MS tires on 2025 Hyundai Santa Fe Calligraphy models. Happy to provide my receipts and documentation, and my out of pocket expense was $1,396.17. The first failure was in August, 2025 (car purchased in July) on country road setting, the second and third were both in early January under primarily highway conditions. | Crash: No Fire: No | Unknown |
| Feb 2026 | VISIBILITY/WIPER | In this car when you are driving and it is raining hard and you are on a big highway at night with cars coming towards you, the windshield does not clear and it streaks really bad so you cannot see. I have sent pictures to the dealership as well as Hyundai of what it looks like just when you clean off the windshield of snow that it streaks really bad then too and the streaks stay on there, so if you clean your window the day before and get up the next day the halo streaks are still on there. I can somewhat handle that part but when you are driving in rain and you cannot see it is very dangerous . This is a brand new car and this is the 4th time I have had it in the shop for this and they keep saying they cannot duplicate it, but they have not had it when it is raining at night. I do not even want to drive this car at night if I think it may rain because it is so bad. The manufacturer has not inspected it, only the dealership. I am driving a 2026 loaner right now because it is still in the shop but they want me to come pick it up this week saying they cannot duplicate it. If you look the 2026 has had a new windshield design and I know that it is probably because they know the 2025 design is dangerous. I cannot upload on here . Is there anyway I can get an email address to send the documents too? I can scan the receipts from the times it has been there but the conversations are all via email that I have. If I Could get an email I could send them over. | Crash: No Fire: No | Unknown |
| Feb 2026 | POWER TRAIN | After making right turn after being stopped at traffic light, when I attempted to accelerate the vehicle would not shift from low gear to higher gear(s). This caused very high engine RPMs for the time it took to pull the vehicle off to the side of the road and stop and turn of the vehicle . I looked at dash board for any indicator lights but didn’t see any. Restarted the vehicle accelerated back on to the road and the vehicle did change gears ok. Again looking for any dashboard indicator to be on but didn’t see any. The date of this incident was [XXX]. Made appointment on 2/10/26 for service to diagnose why this incident happened on 2/17/26 and to provide any necessary repairs at Columbia Hyundai, Cincinnati, Ohio. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |