Complaint volume
159 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Honda Pilot Complaints
159 consumer-submitted complaints on record for the 2025 Honda Pilot, grouped by component category.
159 Total complaints
10 Crash reports
0 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, electrical system, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 21 complaints, with an average reported failure mileage of 10,887 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, electrical system, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Honda Pilot complaints?
10 Crash
0 Fire
7 Injury
0 Fatality
10 Towed
2 Medical attention
What are the most common 2025 Honda Pilot complaint categories?
STEERING 17
ELECTRICAL SYSTEM 14
FORWARD COLLISION AVOIDANCE 11
POWER TRAIN 10
UNKNOWN OR OTHER 10
ENGINE 8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 8
SERVICE BRAKES 8
FUEL/PROPULSION SYSTEM 7
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 6
159 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | VEHICLE SPEED CONTROL | Without any advance warning, at times our Lane Departure Warning system turns off with occasionally having the cruise control suddenly disengage. This could be a real problem when your not expecting it. Emailed Honda and they stated that there was no fix for it. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | The MPG is advertised at 19-26 and after 3,000 miles I am getting 15-19. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | I am reporting a serious safety issue with my vehicle related to the steering system. The steering cable reel is binding up, causing difficulty or resistance when turning the steering wheel. This issue affects steering at any speed, making driving unpredictable and unsafe. I am very concerned for my safety, as this could lead to a sudden loss of steering control, putting myself and others at risk. I have brought the vehicle to the dealership, and they have confirmed the problem. They will be replacing the steering cable reel. However, I know there has been many issues with the 2025 Honda Pilot's, and I believe this issue could be another potential defect and may affect other vehicles as well. It needs to be investigated to prevent possible accidents. | Crash: No Fire: No | Unknown |
| Sep 2025 | BACK OVER PREVENTION: WARNINGS | While driving the right center forward collision warning "approaching object" came on with 4 red bars for no reason, repeatedly. Additionally a warning saying "low speed braking control problem. Parking sensor obstructive" came on intermittently. Upon returning home I noticed that two sensors had become dislodged and fallen into the bumper. They appear to only have been held on by double sided tape. There are no obvious signs of impact, I have not had any collision, and the vehicle was purchased new. The failure appears to be one of the following 3 potential issues: 1) It could possibly be a very poor design choice, by Honda, to tape the parking sensors onto the vehicle. I don't understand why the mounting was not engineered to be injection molded as part of the lower garnish. That would easily reduce the vehicle parts count. 2) It may also be a poor decision in materials by the manufacturer. Honda may have specified an inferior adhesive that is incapable of sustaining the forces involved, or not capable of withstanding the exterior climate. 3) Least likely, but still possible, is the possibility that Honda's trusted retail partner, Conicelli Honda 19428, sold me a car with pre-existing damage that was not disclosed. A malfunctioning safety systems is dangerous to both the driver, other vehicles, and human life. Not only are the excessive malfunctioning notification a distraction to the driver, if a child was to run out in front of the vehicle, the vehicle would not recognize them and they could be hurt. Additionally if it triggers any other safety features such as automatic breaking, it could cause accident, especially if multiple vehicles in the road are experiencing the same issue. I look forward to a resolution. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | When i stepped on the gas after starting the car, my car suddenly accelerated and there this 25 mph warning popped up in my dashboard. After stepping my brake the car slowed down but I can still see the 25 mph on the dashboard. | Crash: No Fire: No | Unknown |
| Sep 2025 | AIR BAGS | Multiply communication failures with the CAN Communication failures found across ECM/PCM/TCM and sensor issues with ADAS components. The vehicle had a surge acceleration after a stop sign and when the auto start stop engaged the vehicle surged forward and, in an effort, to control the vehicle side swiped another vehicle before crashing into a home. Engine was still surging after multiple efforts to stop the engine surge. The engine stopped the surge after hitting the park button multiple times. NO warning lights or sounds and no air bags deployed. The vehicle has been repaired by a body shop and inspected by the manufacturer. | Crash: Yes Fire: No Towed | Unknown |
| Sep 2025 | STEERING | The contact owns a 2025 Honda Pilot. The contact stated that while her husband was driving 5 MPH and making a left turn, the power steering assist failed without warning. The driver attempted to complete the turn; however, excessive force was needed to steer the vehicle while the vehicle was drifting into oncoming traffic. The driver was able to steer the vehicle off to the shoulder of the road, and the vehicle was towed to the dealer. The vehicle was diagnosed with a defective inner tie rod and inner tie rod alignment. There were no recalls or warranties on the vehicle for the failure. The contact was provided with an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000. | Crash: No Fire: No Towed | 19,000 |
| Sep 2025 | ELECTRICAL SYSTEM | At specific locations, the vehicle infotainment display will disconnect from a paired phone, causing the driver to lose GPS and phone based audio. This is distracting because you tend to look at the radio to see what the issue is. The unit automatically reconnects within ~60 seconds, however during that time the display instructs you to connect via a cable, which is distracting while driving. Additionally, connecting a cable does not solve the issue. I have attempted to connect my phone via a USB cable before the reset occurs, however when I pass these specific locations, the reset still occurs. The issue is repeatable and occurs at specific geographic locations, suggesting there are RF emissions in that location that cause Electro-magnetic Interference. The radio system that Honda uses appears to have a susceptibility to radiated emissions. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed; however, the vehicle failed to respond as intended. The vehicle then jolted forward into gear. There was no warning light illuminated. The contact stated that the failure was intermittent but only occurred while stopped at a traffic signal. The contact turned off the engine START/STOP feature manually. The contact stated that the vehicle was restarted after failing to respond properly. The contact had taken the vehicle to a local dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 1,100. | Crash: No Fire: No | 1,100 |
| Sep 2025 | FORWARD COLLISION AVOIDANCE: WARNINGS | The vehicle intermittently thinks it is about to be involved with a collision. It illuminates the brake warning lights and slams on the brakes on its own and brings the car to a complete stop. We almost got rear ended by a semi truck the first time this happened and we were on a highway. Traffic had to take evasive action to prevent an accident. Honda is aware of this issue and admits their is a problem and has informed us their is no fix for it yet. Honda case # [XXX] and Joel is our point of contact at the Honda outreach program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The vehicle is unsafe to drive and is going to get us hurt or killed or others as well. The vehicle has only 1,700 miles on it and is brand new. The last incident timeframe is listed below but it has happened quite a few times with no traffic present and clear roads. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | This vehicle shut down while driving. Initially it would not restart. When it did restart all the indicator lights were on in the dash. I got to a safe location and I shut it off. I opened and closed the driver's door. When I turned it back on it was back to normal. I had it towed to the dealer because I was concerned about driving it. They found nothing wrong. I am concerned about driving this vehicle anywhere. I feel it will happen again. It's just a matter of time. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | After driving over a railroad crossing, all driver safety systems disabled, brake system error, AWD torque distribution stopped and stated only FWD worked, and power steering stopped working. Was unable to manuever vehicle and had to ease vehicle over. Was able to stop the vehicle and shut it off. Restarted vehicle and power steering came back but other lights remained. Another few minutes went by and systems all returned to normal. This issue caused driver to lose all control of vehicle and thankfully didn't crash since vehicle was only traveling roughly 20 mph. If this happened at highway speed, there would be no way to safely stop the vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | Steering wheel "clicks" at low-speed turns. This began at 1,500 miles. I have taken the vehicle to the dealership three times for a repair and the clicking returns each time approximately one week after the repair. Concerned that the steering wheel will lose connection with the steering column. | Crash: No Fire: No | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Uncommanded braking at approximately 35 mph. 7-8 instances. All on same 1mile stretch of road. | Crash: No Fire: No | Unknown |
| Aug 2025 | EXTERIOR LIGHTING | The issue is that the rear light on both sides has a sharp plastic edge and I’ve actually cut myself on it twice. I took it to the dealer, and they said they couldn’t really replace it because it’s the same on other Honda Pilots, so it seems to be a common issue. Basically, it’s a safety concern with that sharp edge. | Crash: No Fire: No Injuries: 1 | Unknown |
| Aug 2025 | FORWARD COLLISION AVOIDANCE: WARNINGS | While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING | A few days after I got my new 2025 Honda Pilot Touring, I was turning a corner and the car jerked a bit and several warning messages came up on the dash. I was able to pull the car into a parking spot and I recorded some of the warning messages (a few photos attached). The car worked fine after restarting and when I called the dealer they said that it may have been a sensor and not to worry. Then two days later, I was reversing out of a parking spot and the power steering stopped working. I was able to brake the car and drive it forward to get to a safe place, but the steering wouldn't work after trying to turn the car off and on a few times. There were also other warning messages that were flashing up on the dash. I had to get the car towed to the Honda dealership and am awaiting a report from them. The car is brand new with only 130 miles on it. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,STRUCTURE | My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | When attempting to smooth brake around 30mph to 20mph car downshifts and jerks forward almost causing an accident. This is a brand new car. It happens every drive | Crash: No Fire: No | Unknown |
| Aug 2025 | TIRES | My 2025 Honda Pilot Black Edition came with these Bridgestone Alenza Sport A/S tires. They tramline horrendously on grooved concrete roads (most interstates where I live) to the point of being extremely dangerous. The vehicle jerks side to side to where it is throwing the vehicle off balance at highway speeds and this also causes nausea for the driver and passengers. The tires have exhibited this behavior since the vehicle was brand new and a quick google search turned up numerous reports of others experiencing the same tramlining behavior. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | * The brakes failed on the car resulting in an at fault accident. The recalled was issued 3 weeks after the accident. * safety is put at risk as this resulted in a car accident because the car would not stop. It endangered the occupants of the Honda and the vehicle that was hit. *No as the recall was issued a little late, insurance had already handled the claim. * No Honda refuses to go to the car to inspect, the car is not able to be moved to the dealership *No warning messages * | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | Summary and Description of Incident: - Owner was driving the vehicle in traffic when the failure occurred. - While shopping, parked the vehicle, opened drivers door, manually pressed inside door lock on driver's door, closed door. While walking away, the car began to beep. Returned to the car, unlocked the car with the remote key, opened the driver's door, closed the driver's door, and locked with the remote key button. Proceeded back to the shopping center. - Returned to the car 3 hours later, entered the vehicle, put on seat belt and started car. All instrument panel lights come on and stayed on. This looked strange, so the car was shut off, and restarted. Instrument panel appeared normal and departed shopping center to return home. - While traveling with the flow of traffic in the center lane of 3 travel lanes, the vehicles engine died while at road speed (45-50 mph). Applied the brake and kept in the center lane coming to a complete stop (brake and power steering stiff as happens when motor is not running). The center lane traffic behind also slowed to a stop, remaining in the center lane. Once stopped, transmission put into park, pressed stop button to turn off, pressed again to restart vehicle, transmission put into drive and proceeded to drive, cautiously coming up to driving speed. - Travelled 0.3 mile and vehicle engine died a second time. Same scenario as before with stiff steering, stiff brakes, staying in center lane, stopping, putting in park, stop, restart, putting into drive and proceeding to drive. Traffic behind did not stop, they moved either left or right to go around. They did not appear to slow down while passing. - Travelled 0.1 mile and vehicle engine died a third time. Same scenario as both incidents before, with traffic behind not stopping and going left or right. - Proceeded to drive home and made dealer appt. 2 visits. Weeks in shop, no repair completed, stated "nothing more can be done". Same response from manufacturer. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Honda Pilot. The contact received notification of NHTSA Campaign Number: 25V391000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the brake pedal assembly had failed and needed to the replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated that while driving 12 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for 90-seconds and then the vehicle operated as intended. The vehicle was towed to a dealer where was it diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 22,000. | Crash: No Fire: No Towed | 22,000 |
| Jul 2025 | STEERING | I purchased a brand-new 2025 Honda Pilot Elite, and within the first 1,000 miles of driving, I began noticing multiple concerning noises and performance issues: Steering Noise: At low speeds, particularly while turning, the steering system emits a subtle but persistent creaking noise/noises from the steering wheel area. The creaking is especially noticeable when making slow turns in parking lots or driveways. It appears to worsen in warmer temperatures and is consistent regardless of road condition. I brought the issue to the dealership's attention, and they kept the vehicle for approximately three weeks. They replaced the clock spring and airbag, claiming the noise was resolved. However, the creaking noise returned shortly after I resumed driving the vehicle. Brake Popping: There is also a popping/clicking noise coming from the front left brake area, especially when braking or shifting between drive and reverse. The dealership lubricated the brake hardware but did not resolve the issue. Despite Honda service attempts, the noises persist. Numerous other 2023–2025 Honda Pilot owners have reported similar symptoms online, many citing steering rack/pinion defects or unresolved brake component issues. These defects appear widespread and unresolved by standard dealership repairs. Safety Concern: While the issues may currently present as mechanical noises, I am deeply concerned that they may signal underlying defects in critical safety systems—such as steering control and braking performance. Unaddressed, these could potentially lead to steering failure, brake failure, or loss of control, especially during low-speed maneuvers where driver response time may be compromised due to mechanical unpredictability. Request for Investigation: I respectfully request that the NHTSA investigate these issues, as they appear to be affecting a growing number of new Honda Pilot vehicles across the 2023 to 2025 model years, the dealership do not know what to do. | Crash: No Fire: No | Unknown |