Complaint volume
144 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Honda Pilot Complaints
144 consumer-submitted complaints on record for the 2025 Honda Pilot, grouped by component category.
144 Total complaints
10 Crash reports
0 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 18 complaints, with an average reported failure mileage of 9,563 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Honda Pilot complaints?
10 Crash
0 Fire
7 Injury
0 Fatality
10 Towed
2 Medical attention
What are the most common 2025 Honda Pilot complaint categories?
STEERING 12
FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM 8
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
POWER TRAIN 6
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 6
ENGINE 5
UNKNOWN OR OTHER 5
VISIBILITY/WIPER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 3
144 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | While driving on the highway my vehicle out of nowhere activated the automatic collision break system. The breaks were activated or pressed automatically and my vehicle had a sudden jerk becase of the quick, sudden drop in speed. The car had an immediate drop in speed about 20-30 mph then resumed to pick up speed to the original speed eventually picking up to normal speeds. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,ELECTRICAL SYSTEM | A few days after I got my new 2025 Honda Pilot Touring, I was turning a corner and the car jerked a bit and several warning messages came up on the dash. I was able to pull the car into a parking spot and I recorded some of the warning messages (a few photos attached). The car worked fine after restarting and when I called the dealer they said that it may have been a sensor and not to worry. Then two days later, I was reversing out of a parking spot and the power steering stopped working. I was able to brake the car and drive it forward to get to a safe place, but the steering wouldn't work after trying to turn the car off and on a few times. There were also other warning messages that were flashing up on the dash. I had to get the car towed to the Honda dealership and am awaiting a report from them. The car is brand new with only 130 miles on it. | Crash: No Fire: No | Unknown |
| Aug 2025 | STEERING,STRUCTURE | My vehicle begun to make a clicking noise every time when turning the steering wheel. It has gotten worse over time, almost constantly. I took the vehicle for my first service and mentioned this to the service guy. He mentioned that this is a known problem on some of their Hondas, not just my vehicle and that they tried fixing it on another Honda vehicle but that the problem on that vehicle was worse after they tried to fix it. The guy basically said there is a sensor inside the steering wheel that tells the vehicle how much the wheel has turned (I forgot the name of the sensor). He basically admitted this was a known design flaw and recommended I leave the issue alone or it would get worst if they try to fix it. | Crash: No Fire: No | Unknown |
| Aug 2025 | POWER TRAIN | When attempting to smooth brake around 30mph to 20mph car downshifts and jerks forward almost causing an accident. This is a brand new car. It happens every drive | Crash: No Fire: No | Unknown |
| Aug 2025 | TIRES | My 2025 Honda Pilot Black Edition came with these Bridgestone Alenza Sport A/S tires. They tramline horrendously on grooved concrete roads (most interstates where I live) to the point of being extremely dangerous. The vehicle jerks side to side to where it is throwing the vehicle off balance at highway speeds and this also causes nausea for the driver and passengers. The tires have exhibited this behavior since the vehicle was brand new and a quick google search turned up numerous reports of others experiencing the same tramlining behavior. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | * The brakes failed on the car resulting in an at fault accident. The recalled was issued 3 weeks after the accident. * safety is put at risk as this resulted in a car accident because the car would not stop. It endangered the occupants of the Honda and the vehicle that was hit. *No as the recall was issued a little late, insurance had already handled the claim. * No Honda refuses to go to the car to inspect, the car is not able to be moved to the dealership *No warning messages * | Crash: Yes Fire: No Towed | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | Summary and Description of Incident: - Owner was driving the vehicle in traffic when the failure occurred. - While shopping, parked the vehicle, opened drivers door, manually pressed inside door lock on driver's door, closed door. While walking away, the car began to beep. Returned to the car, unlocked the car with the remote key, opened the driver's door, closed the driver's door, and locked with the remote key button. Proceeded back to the shopping center. - Returned to the car 3 hours later, entered the vehicle, put on seat belt and started car. All instrument panel lights come on and stayed on. This looked strange, so the car was shut off, and restarted. Instrument panel appeared normal and departed shopping center to return home. - While traveling with the flow of traffic in the center lane of 3 travel lanes, the vehicles engine died while at road speed (45-50 mph). Applied the brake and kept in the center lane coming to a complete stop (brake and power steering stiff as happens when motor is not running). The center lane traffic behind also slowed to a stop, remaining in the center lane. Once stopped, transmission put into park, pressed stop button to turn off, pressed again to restart vehicle, transmission put into drive and proceeded to drive, cautiously coming up to driving speed. - Travelled 0.3 mile and vehicle engine died a second time. Same scenario as before with stiff steering, stiff brakes, staying in center lane, stopping, putting in park, stop, restart, putting into drive and proceeding to drive. Traffic behind did not stop, they moved either left or right to go around. They did not appear to slow down while passing. - Travelled 0.1 mile and vehicle engine died a third time. Same scenario as both incidents before, with traffic behind not stopping and going left or right. - Proceeded to drive home and made dealer appt. 2 visits. Weeks in shop, no repair completed, stated "nothing more can be done". Same response from manufacturer. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Honda Pilot. The contact received notification of NHTSA Campaign Number: 25V391000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the brake pedal assembly had failed and needed to the replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN,ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated that while driving 12 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for 90-seconds and then the vehicle operated as intended. The vehicle was towed to a dealer where was it diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 22,000. | Crash: No Fire: No Towed | 22,000 |
| Jul 2025 | STEERING,SERVICE BRAKES | I purchased a brand-new 2025 Honda Pilot Elite, and within the first 1,000 miles of driving, I began noticing multiple concerning noises and performance issues: Steering Noise: At low speeds, particularly while turning, the steering system emits a subtle but persistent creaking noise/noises from the steering wheel area. The creaking is especially noticeable when making slow turns in parking lots or driveways. It appears to worsen in warmer temperatures and is consistent regardless of road condition. I brought the issue to the dealership's attention, and they kept the vehicle for approximately three weeks. They replaced the clock spring and airbag, claiming the noise was resolved. However, the creaking noise returned shortly after I resumed driving the vehicle. Brake Popping: There is also a popping/clicking noise coming from the front left brake area, especially when braking or shifting between drive and reverse. The dealership lubricated the brake hardware but did not resolve the issue. Despite Honda service attempts, the noises persist. Numerous other 2023–2025 Honda Pilot owners have reported similar symptoms online, many citing steering rack/pinion defects or unresolved brake component issues. These defects appear widespread and unresolved by standard dealership repairs. Safety Concern: While the issues may currently present as mechanical noises, I am deeply concerned that they may signal underlying defects in critical safety systems—such as steering control and braking performance. Unaddressed, these could potentially lead to steering failure, brake failure, or loss of control, especially during low-speed maneuvers where driver response time may be compromised due to mechanical unpredictability. Request for Investigation: I respectfully request that the NHTSA investigate these issues, as they appear to be affecting a growing number of new Honda Pilot vehicles across the 2023 to 2025 model years, the dealership do not know what to do. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle stopped at a stoplight for about two minutes. It shut itself off and would not restart wouldn’t go into neutral or do anything. There had been zero issues with this vehicle to date until this occurred. This happened in a very busy intersection my wife had to scramble to get the children out of the vehicle and up on the bank before they got rear ended by somebody. The police had the vehicle towed to our friends residence as the dealership couldn’t get it towed for several hours. The vehicle was towed from our friends residence on the morning of [XXX] The tow truck driver and my wife both tried starting the vehicle before it was towed to the dealership, it would not start. Only july 5th at Honda of turnersville , technician Mike said he hopped in the vehicle and it started right up and that there were no error codes. I believe he disconnected the battery and waited for the codes to clear before starting the vehicle and driving it into the shop. Where he plugged it in and found no error codes. The dealership technician then claimed he found and old error code in the memory that showed a bad battery. They replaced the battery. The dealership technician story makes no sense. If the battery was bad, the vehicle wouldn’t have started in the parking lot , I feel like I’m getting the run around and that they didn’t diagnose the actual problem. I currently have no faith that this is a safe vehicle and am scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated that while driving, the display on the instrument cluster was registering 75 MPH while in a 35 MPH zone. While the contact’s husband was driving on the highway, the speedometer registered 75 MPH in a 50-55 MPH zone. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case regarding the failure. The failure mileage was approximately 24,900. | Crash: No Fire: No | 24,900 |
| Jul 2025 | ELECTRICAL SYSTEM | We were exiting the off ramp heading North on [XXX], exit [XXX] and when we slowed to about 5 mph the car shut off completely. No electrical power and the car would not re-start. Heavy traffic was bearing down on us and we could not move. About 20 minutes later the power returned. It was the auto idle restart that malfunctioned, we believe. There was no warning. The situation was dangerous. We took it to the dealer in Vancouver, WA and they found no warning messages. They told us to take the car back and drive it and always manually turn off the auto idle restart and it would be safe. They said Honda temporarily suspended the engineering request until July 7, 2025 and until then we just wait. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN | Purchased vehicle 06-25-2025 with 6 miles on the odometer. Now has 78 miles. Whenever applying slight throttle pressure the vehicle lurges back and forth. As you applying accelerator pedal pressure the vehicle hesitates and then lurges forward. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | While operating the vehicle under normal conditions, the electric power steering system failed completely. The steering wheel became entirely unresponsive, effectively locking in place. My wife was forced to exert extreme effort to maneuver the vehicle safely off the roadway into a nearby parking lot. This created a serious life safety incident for her and others. Upon failure, the dashboard displayed multiple system errors and safety warnings, including: Auto High-Beam Problem “Manual controls available. See your dealer.” Electric Power Steering System Problem “Steering assist not available. Do not drive.” Brake System Problem “Brake performance may be reduced. See your dealer.” Brake Hold System Problem “Apply brake when stopped. See your dealer.” Vehicle Stability Assist System Problem “Reduced traction and handling. See your dealer.” Hill Start Assist Problem “Vehicle may roll upon brake release. See your dealer.” Trailer Stability Assist System Problem “See your dealer.” Hill Descent Control System Problem “Apply brake when descending. See your dealer.” After turning the vehicle off and restarting it, the steering assist returned temporarily. After arriving to the scene of the incident, I proceeded to the nearest Honda dealership for immediate inspection. The inspection took place on 06/23/2025 and no assignable root cause was found. The dealership attempted to return the vehicle to me at that time, but I refused. | Crash: No Fire: No | Unknown |
| Jun 2025 | STEERING | While driving at low speeds after the vehicle has warmed up there are popping: clicking sounds while turning. Has the vehicle looked at by Honda and of course they didn’t hear anything. Other vehicles have needed the steering rack recalled and I need a recall to be issued for my car. Brand new car should be making noise and no car should be making noise while driving like this. Get it together. | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE | Unknown | Crash: No Fire: No | Unknown |
| May 2025 | FUEL SYSTEM, GASOLINE,FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000. | Crash: No Fire: No | 18,000 |
| May 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Random misfires in engine cylinders, excessive jerking | Crash: No Fire: No | Unknown |
| May 2025 | ENGINE,FORWARD COLLISION AVOIDANCE | While driving with speed control on the vehicle will show warning light in dash and say something is blocking front camera sensor. Causing mirrors to tint automatically xm radio to stop Bluetooth problems and no crude control. Nothing blocking camera have to stop and restart vehicle. Throttle problems intermittent not smooth. To much throttle causing it to shift hard at start downshifting is hard and can also do this in reverse. Have had this at a dealer once and bring back again. They adjusted the throttle body. Seemed to do nothing. | Crash: No Fire: No | Unknown |
| May 2025 | VISIBILITY/WIPER | The rear view mirror popped off the base. Result is driving without rear view mirror until repaired. This is a faulty design with the mirror hex base attached to the windshield and the mirror neck having a spring clip. | Crash: No Fire: No | Unknown |
| May 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My 2025 Honda Pilot’s Collision Mitigation Braking System and backup sensors have failed three times at low speed, resulting in collisions with objects directly behind or in front of the vehicle. These include a front collision with a tree, running over a small tricycle, and backing into a tree — all under 5 mph with sensors fully enabled. The system failed to detect or respond in any instance. This is a critical safety failure | Crash: Yes Fire: No | Unknown |
| May 2025 | STEERING | Steering will make creaking/knocking noise any time the temp warms to 70 or more or if temp is below, after about an hours drive. Hundreds of reports online about this exact issue with dozens of videos, all with the exact same issue. Yet Honda has done nothing to solve the problem or investigate the safety impacts of leaving this issue unchecked. Happens when turning the wheel whether in motion or parked. Doesn’t matter. | Crash: No Fire: No | Unknown |
| May 2025 | POWER TRAIN,ENGINE | The message "emission system problem, power may be reduced, see your dealer" indicates a potential issue with your vehicle's emission control system, which may also be causing a reduction in engine power. I was told by the Honda Service Center, that i shouldn't drive it until it is serviced because the car might stall or engine damage may occur. The car only has 86 miles, I have had it less than a week. What component or system failed or malfunctioned, and is it available for inspection upon request? Yes. How was your safety or the safety of others put at risk? I was told the car might stall Has the problem been reproduced or confirmed by a dealer or independent service center? It has been reported Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? See attachment. | Crash: No Fire: No | Unknown |
| May 2025 | UNKNOWN OR OTHER,BACK OVER PREVENTION | The backup camera, parking sensors, and automatic braking system failed to function properly on my 2025 Honda Pilot Touring during two separate incidents, both resulting in collisions with stationary objects (trees). In both cases, the rearview camera displayed only the ground, and the audible alerts and automatic braking system did not activate, despite all safety features being enabled and set to maximum sensitivity. I specifically purchased this vehicle for its advertised safety systems, which did not engage or warn me in either instance. This malfunction put my safety and the safety of others at risk, especially in residential or pedestrian areas. The vehicle has not yet been inspected by the manufacturer or a dealership, but the damage is available for inspection upon request. There were no warning lights or error messages prior to or during the failures. | Crash: Yes Fire: No | Unknown |