Complaint volume
144 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Honda Pilot Complaints
144 consumer-submitted complaints on record for the 2025 Honda Pilot, grouped by component category.
144 Total complaints
10 Crash reports
0 Fire reports
7 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are steering, forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 7 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 18 complaints, with an average reported failure mileage of 9,563 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to steering, forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Honda Pilot complaints?
10 Crash
0 Fire
7 Injury
0 Fatality
10 Towed
2 Medical attention
What are the most common 2025 Honda Pilot complaint categories?
STEERING 12
FORWARD COLLISION AVOIDANCE 11
ELECTRICAL SYSTEM 8
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 8
POWER TRAIN 6
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 6
ENGINE 5
UNKNOWN OR OTHER 5
VISIBILITY/WIPER 5
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 3
144 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2025 | SUSPENSION | I am experiencing a clicking and popping noise at low speeds and when turning or backing the vehicle. These sounds are getting louder and more frequent. I have checked on the Honda Forum and several owners have indicated a problem with the steering rack which they had replaced under warranty. Please look into this as there seems to be a large number of these issues occurring. As you well know steering safety is a major concern and cause for alarm. I have taken my vehicle in once and the service department could not duplicate the issue. It is occurring again and the earliest I can get in is May 12th. I have recorded the sound and it is definitely occurring. I have almost 15,000 miles on the vehicle and this started happening around 14,000 miles. Thank you in advance for your prompt attention to this safety issue. | Crash: No Fire: No | Unknown |
| Apr 2025 | STEERING | I have clicking,ticking noise coming from the stering wheel area during low spedd turning. i notice the noise around the front lef and right wheel area when I pulling in or out of parking spot | Crash: No Fire: No | Unknown |
| Apr 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The cruise control quits intermittently while driving. It has since November 2024. The Honda Dealer says they do not have a fix. It increases driver fatigue and it surprises you as you are driving. The alert is to clean sensor, but cleaning doesn’t fix it. It has been inspected by Harr Honda and they can’t fix it. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN | The transmission stutters between shifts. When I apply a healthy amount of throttle input (say 50% or so), the shifts feel very clean and crisp. When I'm at minimal throttle (but I need to creep along) or when I come close to a stop (not quite full stop) and get back into throttle, there is a noticeable delay in power from 1st to 2nd gear. If there's a delay in acceleration, it can create a dangerous scenario where I can't "escape" out of a situation I need too. It's very unsettling. I also feel stuttery down shifts while I'm braking and coming to a stop. The car lurches forward as I'm braking when it tries to execute its downshifts. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,ENGINE | When shifting to reverse it shifts back to park And it will not move forward or reverse I nearly had someone rear ended me as I backed up from my driveway. This has happened numerous times that I am afraid to drive it. The mileage right now is only 216 miles since bought in December 2024. | Crash: No Fire: No | Unknown |
| Apr 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | The system just shuts down. It may start working again but when it shuts down it is like you put on the brakes. Is usafe if you are being followed. 65 | Crash: No Fire: No | Unknown |
| Mar 2025 | STEERING,SUSPENSION | Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | I was travelling northbound in the right lane, of two lanes, on Hwy 55 in St. Louis Tuesday around 0715 when my Honda Pilot suddenly braked very hard; the Collision Mitigation Braking System (CMBS) had gone off without reason. I was in a construction zone and I was probably traveling about 50 miles per hour. There were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. I did not come to a complete stop, well I don't think I did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. I was in shock and confused unable to figure out happened. After a brief assessment of my surrounding I accelerated and continued on my way to work. If someone has been following me I have no doubt they would have collided with me, worse it could have been a tractor trailer! I got to work and was mentally shot for the rest of the day. The dealer was friendly, somewhat empathetic and I scheduled a maintenance check up. I have owned the car less than one month of this this report. I am already looking for a new vehicle and will NEVER own a Honda again. Driving this vehicle with that CMBS that can go off randomly, a/k/a "phantom brake" is nerve raking. I do my best to remember disable the system before driving. Sadly, a system I would ordinarily enjoy having. Also, I now fear following other Honda drivers because if their CMBS fail I might crash into them! The idea Honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! Frankly, their complacency is nothing short of apathy for human life. I am going to lose thousands of dollars getting out of this vehicle, which I find unacceptable and cruel. I am happy to testify to this account and am telling you this is nothing short of my sworn statement. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | Vehicle collision system for warning distance was placed to low setting. Driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. Neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. Rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. No car behind me or else we would have been rear ended. Tried turning system completely off but it resets every time at car startup. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL/PROPULSION SYSTEM | Every time I fill my car up with gas and I set the nozzle to shut off automatically when it is full of gas, gas spits out all over my car and on the pavement. I called the dealership and they said this is normal. I do not feel that it should be. Also, whenever I drive my car it acts as if it has no power and it almost feels like it’s missing or not getting enough gas or something. | Crash: No Fire: No | Unknown |
| Mar 2025 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000. | Crash: No Fire: No | 16,000 |
| Mar 2025 | POWER TRAIN | Jerky transmission from 1gear to 2nd gear . Most noticable when engine is cold. | Crash: No Fire: No | Unknown |
| Mar 2025 | UNKNOWN OR OTHER | I was coming out of a parking lot so I was braking. My car suddenly surged even though my foot was on the brake. I pushed the brake harder and harder my car moved about 20 ft. toward a curb before it stopped. We are contacting the dealer to have it checked. No reports where filed. There was no warning before it happened. It speed up like it was accelerating to go on the expressway. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering. | Crash: No Fire: No | Unknown |
| Mar 2025 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2025 | FORWARD COLLISION AVOIDANCE | The contact owns a 2025 Honda Pilot. The contact stated that while driving 74 MPH, the vehicle unintendedly decelerated to 50 MPH. The message "Front Driver's Assist System Cannot Operate - Clean Area Some" was displayed. The contact stated while in the process of pulling over to the side of the road, the vehicle accelerated as needed. The contact was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the front radar had gone into LIMP mode and was misaligned. The dealer realigned the radar. Additionally, the dealer informed the contact that it was a known failure and that the front radar of the vehicle could become misaligned after hitting a pothole. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 1,172. | Crash: No Fire: No | 1,172 |
| Feb 2025 | FORWARD COLLISION AVOIDANCE | When we have taken this vehicle on the highway or interstate, the Adaptive Cruise Control randomly disengages while driving and renders any cruise options unusable. When this happens the vehicle brakes hard while driving. The braking system also randomly brakes hard while driving, even if the cruise control is working. This is a huge safety concern as we are on the highway and interstate with several other vehicles around us. We are worried we will get in an impact collision from the rear. We have taken this vehicle to a certified Honda repair center four times for this specific concern and this 4th occurrence, the Pilot has been there for over 27 days with no resolution. This is a brand new vehicle and we have had this safety issue/faulty ACC since we purchased it. | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER | My trunk is getting full of water every time is rain,and I haven’t even use my trunk and my vehicle is not even close to 2,000 mile, | Crash: No Fire: No | Unknown |
| Feb 2025 | BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | During the most recent weather, light snow, the sensor on the front of the car ices over and disables many of the safety features while driving. The driver will get a caution alert on the dash that says "some" safety features "May" be disabled. However, there is no information about which ones or why. This particular issue has happened multiple times in inclement weather. Also I know it's a problem as while in the dealership many were calling asking g about why this was happening. It is a danger to drivers. If they heated the "H" emblem, where the radar sensor is, it would not be a problem. I have included photos of the dash at the time along with photos of the emblem iced over and the general conditions outside at the time, very light snow | Crash: No Fire: No | Unknown |
| Feb 2025 | UNKNOWN OR OTHER,LANE DEPARTURE | On Tues. Feb.11, 2025, I was at a stop light when the car went into reverse on it's own. Then, when driving, the car went into neutral on it's own. Again, at a stop light, the car went into reverse. I had the car towed to dealership that day. I was sent a msg. that the shifter is defective and that a new one would be ordered. There were two msgs. on the dash when this issue occurred. One stated a transmission problem and the other was a blind spot problem. I am currently waiting for the service dept. to get back to me. I had my two young grandsons in the car with me as well as my husband. It was terrifying. | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM | The contact owns a 2025 Honda Pilot. The contact stated while driving 45 MPH in the rain, the Honda emblem became wet, and the driver assist features stopped working properly. The message displayed was sensor obstructed which may affect some of the driver assist features. The vehicle was taken to a dealer but was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 2,700. | Crash: No Fire: No | 2,700 |
| Feb 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | Hello, I am writing to report an issue I discovered with my new 2025 Honda Pilot EXL, which I purchased in October 2025. On January 5, 2025, while inspecting the engine, I noticed that the protective cover on the wiring harness was wrapped with black electrical tape. This tape was shredded and peeling away from the plastic pipe cover, likely due to heat or other factors. I was surprised and concerned to find such a low-quality material used in this location. The tape's deterioration raises concerns about potential damage to the wiring itself due to heat exposure. I am also worried about the long-term reliability and safety implications, including the possibility of a fire. I drove approximately 40 miles round trip to the Honda dealership where I purchased the vehicle. They dismissed my concerns, stating that this was "normal" and simply advised me to purchase more electrical tape from a home improvement store and re-wrap the harness myself. They refused to perform any repair or replacement. I question why Honda would not use heat-resistant tape in this engine compartment area, especially given the potential for high temperatures. Using a more robust, heat-resistant material would provide greater safety and prevent the current issue. I believe this is a design flaw that needs to be addressed. | Crash: No Fire: No | Unknown |
| Jan 2025 | ELECTRICAL SYSTEM | Backup Camera not functioning. Black screen when car is in reverse. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | My brand new 2025 Honda Pilot frequently (several times per week) will deploy the CMBS (Collision Mitigation Braking System) causing the brakes to be applied harshly and bringing the vehicle to a near stop, despite there being nothing in the road ahead, behind, or to the sides of the vehicle. This happened the first time with only 100 miles on the vehicle. My concern for safety is that sudden unexpected braking could cause an accident and lead to potential injury/death. I've had the vehicle to the dealership 5 times and they've had a handful of excuses. First the alignment of the car was off. Next was a replacement of the radar unit, which they believed to be faulty. The next visits resulted in my Honda tech telling me that a "large radio tower" near where I live are causing interference with the system. However when I received the paper work it says there are large power lines causing interference. I live in a small town and there are no large power lines or large radio towers visible from where I live. I believe Honda is making excuses to get me to stop bothering them with this issue. After all of these trips, Honda is refusing to look at the vehicle again, despite it's behavior putting myself and my family at risk. There were no warning lamps, messages, or anything other symptoms prior to this happening. | Crash: No Fire: No | Unknown |
| Jan 2025 | POWER TRAIN,VEHICLE SPEED CONTROL | Shifting from 1st, 2nd, 3rd gears is delayed/hesitant. Extremely noticeable at low speeds when releasing accelerator or braking. Unable to predict speed when coming to a smooth stop, occasionally feels like it lurches forward when it tries to downshift upon braking. Desperately needs software update to TCM, as mentioned hundreds of times elsewhere online. Does not 'train' itself to mitigate this problem. | Crash: No Fire: No | Unknown |