Complaint volume
215 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
215 consumer-submitted complaints on record for the 2025 Honda CR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
215 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are steering, visibility/wiper, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 23 crash reports, 5 fire reports, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 14 complaints, with an average reported failure mileage of 13,869 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
215 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | STEERING,WHEELS,FUEL/PROPULSION SYSTEM | I was driving to the mailbox today and the car revved forward and the steering became hard to control and steer. This is the second incident. When I originally reported to the Supervisong Service agent at my Honda of Katy, Mr. John Kasimoff, he dismissed it since the "check engine light" did not turn off. He and the staff at Honda of Katy discouraged me from bringing in the car. I am afraid to drive the car in Texas. A car is necessary for my livelihood and to get around. Food shopping and to buy simple basic necessities require an automobile and can no longer afford taking Ubers and depend on the kindness of friends to assist me with deliveries and other transportation. The recall came merely days after purchasing my new car and it's suspect to me that no one at the dealership was unaware of ongoing issues when they keep contacting me about purchasing. Honda has yet to send information on when a possible solution for parts and service to my vehicle. They referred me to the Honda of Katy dealership but the dealership is referring me back to Honda Automotive. I need assistance because I want repairs and a full diagnostic made to my Honda CR-V hybrid Sport without any more delays. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | Our CRV hybrid is experiencing the sticking steering wheel issue. It takes force to move the steering wheel at freeway speeds. It is not included in the recall but clearly has the issue. Our local Honda service dealer blew us off and is unwilling to help. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | I first heard of the safety recall in October 2024 regarding: "Increased friction between the worn gear and worn wheel can increase steering effort and difficulty, increasing the risk of a crash or injury." I received a safety recall notice from Honda in November 2024 for my vehicle: Manufacturer Recall Number QJT NHTSA Recall Number 24V-744 I then scheduled an appointment for the recall repair with my Honda dealer and was given an appt. Two days before my appt I was contacted by the Honda dealer service representative stating that my appt will be canceled because they are not in possession of gear springs. He stated that they do not have any foreseeable date for which they will receive the gear springs and there is a shortage across the state. I stated that I am fearful for my and my family's safety if I drive the car. He stated that he was told by America Honda Motor Co , "It is safe to drive the vehicle and that there is no danger of the steering seizing up to cause an accident". He went on to say if I have any issues with the steering to call for an appt, drive it in and they will assess the car to determine if it is related to the recall and then they will contact Honda and see if they can expedite the part. From the time I heard of the recall it took 30 days to receive the official recall notice in order to schedule an appointment, then wait for an appt this month only to have it cancelled by the Honda dealer. Honda is minimizing the importance of this safety recall. The point of a safety recall is to remedy the issue across the board, not wait to see if something happens and then assess whether or not to remedy the issue! | Crash: No Fire: No | Unknown |
| Dec 2024 | STEERING | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL | The contact owns a 2025 Honda CR-V. The contact stated while driving 30 MPH, the contact slammed on the brakes to make an emergency stop. The vehicle stopped, but the engine revved to 500-800 RPMS. The contact stated that upon releasing the brake pedal, the vehicle lurched forward, and the RPMs were significantly higher than normal. The contact depressed the brake pedal, and the contact released the brake pedal again; however, the failure recurred. The contact stated that upon turning off and restarting the vehicle, the failure persisted. The contact pulled into a parking lot and turned off the vehicle for an hour. The contact stated that upon restarting the vehicle, the vehicle operated as needed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000. | Crash: No Fire: No | 3,000 |
| Dec 2024 | STEERING | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle has under 5000 miles. On 4 separate drives, the warning light came on for the COLLISION MITIGATION BRAKING SYSTEM. The warning message told me to go to the dealer. The second time it came on the car made a false brake (there was no car in front of me) I have taken it to the dealer twice and left it with them. The first time they could not find anything wrong and told me to come back if it happened again. The second time they said my sensors may have been dirty and that's why they came on. The third and fourth time my sensors are clean and the message still appeared. I am worried that The automatic braking system can cause an accident by breaking when it shouldn't. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Vehicle’s wireless and cable CarPlay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 Pilot Trailsport. The problem happens multiple times during freeway trips. | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY/WIPER | The driver's side side view mirror shakes while driving at highway speeds. This makes using the mirror extremely difficult and dangerous when attempting to merge or switch lanes as it it difficult to clearly see. I brought this to the dealership to get it fixed, but they said that "all Honda CRV side view mirrors shake that much." | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | When I am driving over 40 miles per hour my steering feel stiff and it becomes hard to steer. | Crash: No Fire: No | Unknown |
| Nov 2024 | STRUCTURE | The hood is not completely secure and vibrates at highway speeds. This is not an official incident but rather a general complaint. I am worried that the vibrating hood is going to eventually malfunction and fly off the car. | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Driving 40 miles per hour, steering wheel became difficult to turn right or left and car abruptly stopped 100 meters behind another vehicle. No accident no crash no police was contacted. Just want to fix the recall. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL/PROPULSION SYSTEM | The high voltage battery is easily accessible to the consumer with NO protection around it….as it sits slightly elevated in the cavity where the spare wheel/tire are supposed to be….(which have been eliminated). This cavity could easily by accident or intention be filled with liquid thereby setting up a potential situation for severe Injury or Death. | Crash: No Fire: No | Unknown |
| Nov 2024 | UNKNOWN OR OTHER | Vehicle caught fire while driving on the highway. Less than 2k miles on the vehicle brand new. | Crash: No Fire: Yes | Unknown |
| Nov 2024 | VISIBILITY/WIPER | My driver side mirror gets extremely shaky especially when I'm on the highway with speeds over 50miles. The image gets distorted, which makes us dizzy while driving. We are afraid the mirror will crack while driving and we'd have no way seeing. This is too dangerous. Brand new car and all these issues we have to deal with. Too frustrating. I want a solution from Honda asap. Thank you. | Crash: No Fire: No | Unknown |
| Nov 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Nov 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | [XXX] was Incident 1 the car was brought to Ocean Honda. I was driving with my kids going approx 60mph when the car went limp and breaks failed. They kept the car 2 days, I was told nothing major was wrong with the car and the codes were cleared. [XXX] was 2nd incident. I was driving 50mph and the car went limp and brakes failed. Ocean Honda did not have any vehicles for me and I was in the hospital for my daughter. The car was brought to Ocean Honda on 10/23. The lights when off during my drive there on [XXX], Ocean kept the car 2 days and told me they were unable to replicate the issue and fix. I was not contacted by the advisor for days and showed up to the dealership, I picked the car up on 10/25 [XXX] was incident 3. I was driving 50 mph the car went limp again with break failure and the car was brought again to Ocean Honda. They told me they are still running diagnostics and are insure of the problem. I had called Honda on 10/29 and left a message, I called again on 10/30 and spoke to the service manager Scott. They projected my car to be in the service department for “at least”2 weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | STEERING | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM | The contact owns a 2025 Honda CR-V. The contact stated that he drove the vehicle the previous day, but the next day the vehicle failed to start. The vehicle was powered by a battery. There was an abnormal odor of coolant in the vehicle. There were several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the local dealer, where it was determined that the computer needed to be reset. The vehicle was repaired, but the failure recurred. While driving at an undisclosed speed, the vehicle switched to battery power, and the steering wheel became inoperable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was repaired, but the failure persisted. While driving at 45 MPH, the steering wheel became stiff. The steering wheel was difficult to turn. The contact was able to pull to the side of the road and restart the vehicle. The manufacturer was not contacted. The failure mileage was approximately 50. | Crash: No Fire: No Towed | 50 |
| Oct 2024 | FUEL/PROPULSION SYSTEM | Honda 2025 CR-V AWD. Fuel Mileage decreased from 31 MPG to 22 MPG on [xxx] on [XXX] Highway Trip leaving Vernon Hills, Illinois with Cruise Control and Economy Mode Set. There was no Engine Performance Problem and no errors were indicated. The car dashboard displayed the average mileage as 22-23 MPG while leaving our hotel and stayed that way most of the day. So the decreased fuel mileage most likely was a fuel leak. Then late in the day, the fuel mileage increased back to 26 MPG. Poor fuel mileage with a small fuel tank is dangerous on [xxx] in Kansas and Eastern Colorado. This is due to the wide distances between fuel stops. There really is nothing out there due to lack of water. If fuel was leaking, that is also a fire hazard. Took to car to dealer for diagnosis. No fault was found. I asked them about the fuel pump recall and they said that they would notify me when the replacement part was available for my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was trying to realign my vehicle to eventually reverse in and park. As I was going forward, I braked four times (3 slamming the brakes) and the vehicle did not slow down or stop and eventually hit my neighbors wall. -I have a video, but the system only allows photos. Please contact me for video | Crash: Yes Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle displayed a “Critial Power Failure” on the highway twice while under 1000 miles odometer. Vehicle acceleration stopped and car coasted. Needed to pull over and shut off. After turning on displayed “Emissions System Failure” warning for about 48 hours then cleared. Vehicle stalled twice while driving on the highway with no power. Very dangerous as one time I had nowhere to pull over while my car slowed to a stop. Children were very scared in the backseat. | Crash: No Fire: No | Unknown |
| Oct 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Oct 2024 | STEERING,FUEL SYSTEM, GASOLINE | The contact owns a 2025 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |