Complaint volume
159 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Chevrolet Traverse Complaints
159 consumer-submitted complaints on record for the 2025 Chevrolet Traverse, grouped by component category.
159 Total complaints
4 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, structure. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,070 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, structure?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Chevrolet Traverse complaints?
4 Crash
0 Fire
2 Injury
0 Fatality
5 Towed
1 Medical attention
What are the most common 2025 Chevrolet Traverse complaint categories?
SERVICE BRAKES 37
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 36
STRUCTURE 8
ELECTRICAL SYSTEM,SERVICE BRAKES 7
POWER TRAIN 7
ELECTRICAL SYSTEM 6
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6
UNKNOWN OR OTHER 5
FORWARD COLLISION AVOIDANCE 4
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 3
159 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | My brakes, abs, front collision, esc light are on and dealership continue to try to fix and no luck. I have take 3 times in the last week with no luck. I need this fixed because I bought for safety features and now I have no vehicle to drive to work. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,LANE DEPARTURE | A car approached my blind spot and the blind spot detection did not alert. I tried to change lanes assuming the system was functioning and nearly ran someone off the road. Shortly after this the “service blind spot detection light” came on. Following this failure the vehicle telematics went out rendering the paid on star safety system useless. Parts to remedy the issue on indefinite back order per GM on 12/8/25. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Brake assistance failure. Brakes failed! ESC SERVICE I was able to set it up for inspection Could of caused a accident hurting other people or hurting my family, I use this vehicle to transport my 2 babies Vehicle would not brake properly could have cause serious injuries For my vehicle not yet has not been inspected it was towed, from what I have heard from current Traverse owners they have experienced this same issue with even lower milage No warning lights no indications of failure just happend instant twice | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | Vehicle leaked a large amount of transmission fluid because it had loose pump bolts per a GM/Chevy bulletin. The vehicle has shifting problems and vibration issues. The vehicle has done in multiple instances phantom braking. It has happened while parking and while exiting praking spaces and once on the Florida state road 924. Driver was able to maintain control of the wheel and avoid a collision. | Crash: No Fire: No | Unknown |
| Dec 2025 | SERVICE BRAKES | On July 16, 2025, with 4,514 miles on the odometer, the dashboard displayed warning messages for “Service ECS” and “Service Brake Assist,” along with illuminated indicators for BRAKE, ABS, and Traction Control. At 4,598 miles, the master cylinder was replaced. However, after installing a new brake master cylinder, power brake booster, and Electronic Brake Control Module, the brakes failed. As a result, an independent certified dealer had to reinstall all components to address the issue. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | Brake booster failure, master brake cylinder failure | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Telematic control module failed. vehicle has 7k miles on it and brand new. Still under bumper to bumper warranty. Dealership diagnosed the emergency services /navigation system failure and ordered the part which is on significant backorder to due to nationwide shortage. No eta for repair. Problem occurred oct 25, 2025. This needs to be a recall. dealership not providing suitable and comparable loaner due to not having 3 row available. stating enterprise does not have one. put me on waiting list for suitable loaner. escalated to gm customer care, gm customer care supervisor, gm executive resolution, dealership supervisor with no immediate solution. Will be filing lemon law case. | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | We drove the car to the store and everything was fine we went in to shop. We came back out and I turned the car on and my dash board had lights on. My brake light will not turn off . My ABS light is on. My forward collision light is on .. I am getting a notice to service ESC, and a separate one saying service brake assist . I ran a onstar diagnostic and it came back everything is good. I have not brought it into the dealership yet for them to look at it I will be calling . I have multiple children and I was so scared my brakes were fulling going to give out on my 20 min drive home. I couldn’t imagine what would have happened we could have hurt someone else on the road and ourselves. | Crash: No Fire: No | Unknown |
| Nov 2025 | AIR BAGS,BACK OVER PREVENTION | I was in t-boned on the passenger side of my vehicle. All side air bags went off but did not deflate. I had to crawl onto my floor to get out of the vehicle. Also when the emergency collision park kicked in it locked my doors so had I been unconscious I would have been locked in the car. | Crash: Yes Fire: No Towed | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE | super cruise not working | Crash: No Fire: No | Unknown |
| Nov 2025 | SERVICE BRAKES | I was driving down the road with my 4 year old son in the back and I went to stop at a stop sign and my car immediately lost brakes, the brakes went down to the floorboard with almost little to no stopping of my car. Then I had 3 warnings on my dashboard I can send pictures of them, my check engine light came on, my abs light came on and my traction control light came on. Very scary and something needs to be done about this | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving our 2025 Chevrolet Traverse with 9450 miles at 45 MPH, it suddenly came to a complete stop and would not advance. Eventually after restarting the vehicle it would drive again, but the ABS, collision avoidance, traction control, and emergency braking was disabled. We learned that the "master brake cylinder" failed. This requires a repair and the parts are backordered. Furthermore we learned this is a known common issue and there is a service warning for the 2024 Traverse and there is now a class action lawsuit. It apparently is also common on the 2025 traverse. This is a potentially dangerous situation that apparently is common and should prompt an immediate recall and replacement with a new and redesigned part. There are numerous reports of similar incidents and per the dealer this is a common repair. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The 2025 Chevy Traverse was purchased on 10/27/25 - new. On the morning of 10/31/25, several lights came on for service such as the brake, ABS, traction control and forward Collison. Through a quick google search, saw there are many issues with the master cylinder leading to brake issues. At this time, the car only has 535 miles. Prior to this incident, the car had no evident issues. I contacted my local dealership to set up an appointment to have the issue assessed and fixed. The appointment is scheduled for 11/5/25. I will not be able to drive the car in the mean time, as it poses a safety concern (brake failure) to my family and myself. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | I started my car last Sunday afternoon (10/26/25) and it began to alert me with tones and flashed on my dashboard "Service Brake Assist" and "Service ESC". Prior to that I drove it earlier that morning and it was seemingly working fine. Took it to the dealership the next evening (Monday, 10/27/25)for them to look at the following day (Tuesday, 10/28/25) and was told they were still looking into it. They just contacted me today (Wednesday, 10/29/25) that it is the brake master cylinder that had failed and that I should not drive it and they offered me a rental car. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | front collision system failed. ABS and traction control are now failing. My breaks gave out Yes No The failure happened the day the warning lights came on - 10/26/2025 | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS | Name: [XXX] •Address: [XXX] •Phone: [XXX] •Email: [XXX] Date of Incident: October 7, 2025 Description of Problem: While driving our 2025 Chevrolet Traverse on October 7, 2025, our son was sitting in the third-row seat and somehow managed to buckle two seatbelts at once—one from the right side and one from the left—crossing them over his chest and neck. Once both belts were latched, they locked in place. When we tried to loosen one side, the opposite side only tightened further, causing him to be choked. We tried multiple ways to release the seatbelts, but the locking mechanism prevented any movement. Several adults tried to help, but no one could free him. We ultimately had to cut one of the seatbelts to safely release him. He was left with visible red marks on his neck, and the incident caused significant fear and distress. The seatbelts were crisscrossed, which explains why attempting to loosen one side made the other side tighten. This appears to be a dangerous design issue, as there was no safe or quick way to release the belts in this situation. We are deeply concerned that this design could pose a serious strangulation hazard to children or other passengers in the future. Attachments: •Photos showing the crisscrossed seatbelts •Photos showing the red marks on the neck after the incident We request that NHTSA review this complaint to determine if this is a vehicle safety defect and take any appropriate action to prevent similar incidents from occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No Injuries: 1 | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The master cylinder and ABS braking system failed, rendering the vehicle inoperable and leaving my family stranded approximately 285 miles from home. This represents a serious safety defect, as the braking system malfunctioned while the vehicle was in operation. The dealership has confirmed the issue, and the vehicle has remained in their possession for over two weeks awaiting parts and repair. During the failure, multiple warning indicators illuminated, including the ABS, Service ESC, and brake system lights. Once the brake system engaged, I was unable to release it or drive the vehicle any further. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | My traverse breaks gave out while going to pick my kids from school. I cannot safely drive my vehicle. Master break cylinder needs replacement, | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | a week after purchase with less than 300 miles and 5 days the ABS, Trac Control, ESC, lights came on.. The same TSB known to the 2024 Chev Traverse are happening to my car, the same parts suggested in that TSB are what I am being told is being replaced in mine... The TSB I found includes 2025 Buick Enclave and 2024 Traverse. Seems the 2025 is probably having the same issue. The brakes did not fail but the lights remained on, the sealer advised the car was unsafe to operate until the parts were replaced. I am in a loaner car under factory warranty of course but I think the TSB should be expanded to include 2025 Traverse as well. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,BACK OVER PREVENTION | Service ESC & Brake Assist lights came on after only 4 months with the vehicle. The vehicle also abruptly slammed on the automatic brakes when backing into a parking spot with no obstacle present prior to the service lights indicating any issues. The vehicle was diagnosed with a failed brake master cylinder nearly two weeks ago, but the part is still on national backorder and will be stuck at the dealership for an undetermined amount of time with no loaners available. There are plenty other accounts of this same issue happening to other newly-bought '25 Traverses, and the N242482170 bulletin related to the '24 model hints at this being a recurring issue. This safety issue on a brand new vehicle without recognition/resolve is unacceptable. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | I star failed and I could not use any of my lane assist. All features quit working that were to help me with other cars approaching failed. Radio quit work it working. Battery in car needed to be replaced and car needed to be jumped started. Curse control did not work. Had less than 2000 miles on car. Safety features in car quit working. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | On September 30 I was on my way to work as I was merging to join a busy highway my breaks failed to work. I had to press them really hard but it took for ever to yield. I made hand signals to the cars I was about to strike and they were able to break before I hit them as I was merging. When this happened 3 service lights appeared. Service ESC system, Break assist failure. Press hard to break.Speed limited. Key missing, check for key. i had an appointment for a cracked windshield on Friday the 3rd and Richland Chevrolet in Roswell. I took my traverse in on Wednesday afternoon and never heard back from them. on Monday October 6 I called and they advised me that my car needed a master cylinder and it was on back order. They said they could not give me an ETA because they have no idea when it will be available. They do not have a loaner because I did not purchase the vehicle their so I called the dealership where I bought it and they cant help me either. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,SERVICE BRAKES | Warning light ‘Service Electronic Stability Control’ appeared 2 days ago. Vehicle feels unbalanced, steering wheel has excessive play (like driving a boat), and control is compromised. Mileage over 10,000. Safety concern due to difficulty handling.” | Crash: No Fire: No | Unknown |