Complaint volume
168 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Chevrolet Traverse Complaints
168 consumer-submitted complaints on record for the 2025 Chevrolet Traverse, grouped by component category.
168 Total complaints
4 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 13 complaints, with an average reported failure mileage of 10,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Chevrolet Traverse complaints?
4 Crash
0 Fire
2 Injury
0 Fatality
6 Towed
1 Medical attention
What are the most common 2025 Chevrolet Traverse complaint categories?
SERVICE BRAKES 53
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 17
ELECTRICAL SYSTEM 11
POWER TRAIN 8
UNKNOWN OR OTHER 8
FORWARD COLLISION AVOIDANCE: WARNINGS 7
STRUCTURE 7
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6
ELECTRICAL SYSTEM,SERVICE BRAKES 4
ENGINE 4
168 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The master cylinder and ABS braking system failed, rendering the vehicle inoperable and leaving my family stranded approximately 285 miles from home. This represents a serious safety defect, as the braking system malfunctioned while the vehicle was in operation. The dealership has confirmed the issue, and the vehicle has remained in their possession for over two weeks awaiting parts and repair. During the failure, multiple warning indicators illuminated, including the ABS, Service ESC, and brake system lights. Once the brake system engaged, I was unable to release it or drive the vehicle any further. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | My traverse breaks gave out while going to pick my kids from school. I cannot safely drive my vehicle. Master break cylinder needs replacement, | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | a week after purchase with less than 300 miles and 5 days the ABS, Trac Control, ESC, lights came on.. The same TSB known to the 2024 Chev Traverse are happening to my car, the same parts suggested in that TSB are what I am being told is being replaced in mine... The TSB I found includes 2025 Buick Enclave and 2024 Traverse. Seems the 2025 is probably having the same issue. The brakes did not fail but the lights remained on, the sealer advised the car was unsafe to operate until the parts were replaced. I am in a loaner car under factory warranty of course but I think the TSB should be expanded to include 2025 Traverse as well. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | Service ESC & Brake Assist lights came on after only 4 months with the vehicle. The vehicle also abruptly slammed on the automatic brakes when backing into a parking spot with no obstacle present prior to the service lights indicating any issues. The vehicle was diagnosed with a failed brake master cylinder nearly two weeks ago, but the part is still on national backorder and will be stuck at the dealership for an undetermined amount of time with no loaners available. There are plenty other accounts of this same issue happening to other newly-bought '25 Traverses, and the N242482170 bulletin related to the '24 model hints at this being a recurring issue. This safety issue on a brand new vehicle without recognition/resolve is unacceptable. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | I star failed and I could not use any of my lane assist. All features quit working that were to help me with other cars approaching failed. Radio quit work it working. Battery in car needed to be replaced and car needed to be jumped started. Curse control did not work. Had less than 2000 miles on car. Safety features in car quit working. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | On September 30 I was on my way to work as I was merging to join a busy highway my breaks failed to work. I had to press them really hard but it took for ever to yield. I made hand signals to the cars I was about to strike and they were able to break before I hit them as I was merging. When this happened 3 service lights appeared. Service ESC system, Break assist failure. Press hard to break.Speed limited. Key missing, check for key. i had an appointment for a cracked windshield on Friday the 3rd and Richland Chevrolet in Roswell. I took my traverse in on Wednesday afternoon and never heard back from them. on Monday October 6 I called and they advised me that my car needed a master cylinder and it was on back order. They said they could not give me an ETA because they have no idea when it will be available. They do not have a loaner because I did not purchase the vehicle their so I called the dealership where I bought it and they cant help me either. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,SERVICE BRAKES | Warning light ‘Service Electronic Stability Control’ appeared 2 days ago. Vehicle feels unbalanced, steering wheel has excessive play (like driving a boat), and control is compromised. Mileage over 10,000. Safety concern due to difficulty handling.” | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | My chevy has 3000 miles on it and the service the brake Assist and service the ESC Information flashes on the screen and the Brake and ABS lights are lit up. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Was traveling down the road at about 45 mph and the dash started to show a brake assist failure error and alarm. The brakes would not work and nearly went through the intersection during a red light. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The service ESC, service brake assist came on. The ABS light, Brake light, crash light and lane assist light are all on. The dealership said it is the Brake Master Cylinder and module with fluid that is the problem and it is on national back order. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | my wife was driving and she got warning lights for "brake assist failure" "speed limited" and "Service ESC". Brake pedal went all the way to floor and she came to a rolling stop. She couldve been in a accident if there were vehicles in front of her and it was also near a school bus stop. We recieved the vehicle from the shop a week ago today for other issues. (onstar). Was also in shop at dealership prior to that for coolant leak, a/c failure and a loud humming noise. Also door latch to rear hatch. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | Onstar Telematics module failure. Zero connectivity with onstar in the event of theft or crash. Also causing loss of navigation, wifi, and supercruise. Cannot connect to gm app for vehicle updates or to start engine, or lock/unlock doors. Dealer syates the part is on back order with no eta. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | Started 09/17/25: While braking, a front-end clunk or thud occurs. Directly afterwards, a cluster of warning lights appeared including Brake, ABS, Collision avoidance/forward collision, and Stabile track stability control) Brake pedal is now inconsistent and soft. Every time the brakes are activated, the thud or clunk occurs. When I start the vehicle, I get warning messages of Service Brake Assist, Service ESC on the dash that I must acknowledge. Called Hendricks Chevy Columbia SC on 9/18/25. Told to bring into dealership on 9/19/25. Dealership attempted diagnosis but could not. They bled brakes and reset all warning lights. I drove car approx. 10 miles and symptoms reoccurred, including all warning lights and thud/clunk. Called Dealership again and told to bring into on 9/22/25. It is now 9/23/25 and they have not diagnosed it yet. I was assigned a loaner car for 5 days. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | - Brake assist system failure -Electronic stability control alert - Brake pedal goes to the floor and car doesn't stop -Potential master cylinder malfunction due to faulty part. (See photo below). Safety of self and others put at risk as car became uncontrollable due to complete loss of braking power while driving. Dealership has not notified yet due to long waiting of other vehicles undergoing maintenance (in my case 2 days at time of this report) Part hasn’t been inspected yet. Issue seems in line with similar incident referring to other 2025 and 2024 Traverse molels. Warning signs and alerts appeared only at time of incident (See photo below) | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES | Dashboard started showing brake assist and esc needed service. Four lights lit up: brake, abs, traction, and collision | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | the whole dashboard lit up with break and park indicator lit up in red on dashboard. warning flashed about automatic break system failure and ESC warning | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I rear ended a car on 3/12/25, and my automatic emergency braking system light was on at the time. When my car was returned to me, I set the braking system off, so the light was still on, but when I tried to turn the system back on in June, the light came on and told me I needed to get it serviced. As it wasn't a priority to have the automatic emergency braking system, I didn't take my car into the dealership until August 18, when 3 more dashboard indicators came on. The dealership stated they would be waiting on a part for my brakes, but it is on national backorder, with no ETA. It has been in the shop for over 4 weeks (it was dropped of 8/18, but lights came on 8/10). | Crash: Yes Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The dashboard lights for the Braking, ABS, Electronic Control System, and Forward Collision Detection systems have remained illuminated. The vehicle cannot be driven due to the potential of brake failure. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Several alerts came on, including ABS light, SERVICE ESC, SERVICE BRAKE ASSIST, ADAPTIVE CRUISE CONTROL UNAVAILABLE. Blind spot alert stopped working. Dealership reset everything but the issue came back within a few hours. They said it may have something to do with the brake system | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | The ABS break service warning appeared in the info screen. I have less than 3000 miles on it. The dealer said the car should not be driven. They had to order the parts, Master Cylinder, reservoir kit, etc. They also said there was a GM Bulletin on this issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | STRUCTURE | The antenna cover (shark fin) on the roof of the vehicle detached while driving and flew off. Looking at the piece that flew off, the clips that are made to clip in and keep it attached to the roof broke off somehow and seemed to be very weak where some were still attached. The safety of other vehicles are put at risk by it being unexpected flying debris and could potentially hit a vehicle/motorcycle following behind or debris is the roadway. My dealer specifically has not seen many, but when researching online, it’s is a very common issue with the 2024 and 2025 Chevrolet Traverse. My vehicle was brought to my dealership and a person from the body shop will attempt to attach it back for a temporary fix until the issue can be resolved and not have to pay hundreds of dollars for something that the vehicle owner had no control over breaking. There was no warning of this attachment breaking off, nor should it be something that a vehicle owner should have to worry about replacing six months in of purchasing a brand new vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Master cylinder needing replaced confirmed by dealer. ABS. Traction control forward emergency braking system service lights appear on dash and the systems are disabled saying service soon. Adaptive cruise control disabled super cruise disabled. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Master cylinder went out with only 5400 miles | Crash: No Fire: No | Unknown |