Complaint volume
168 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2025 Chevrolet Traverse Complaints
168 consumer-submitted complaints on record for the 2025 Chevrolet Traverse, grouped by component category.
168 Total complaints
4 Crash reports
0 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 4 crash reports, 0 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 13 complaints, with an average reported failure mileage of 10,603 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2025 Chevrolet Traverse?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2025 Chevrolet Traverse
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2025 Chevrolet Traverse complaints?
4 Crash
0 Fire
2 Injury
0 Fatality
6 Towed
1 Medical attention
What are the most common 2025 Chevrolet Traverse complaint categories?
SERVICE BRAKES 53
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 17
ELECTRICAL SYSTEM 11
POWER TRAIN 8
UNKNOWN OR OTHER 8
FORWARD COLLISION AVOIDANCE: WARNINGS 7
STRUCTURE 7
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6
ELECTRICAL SYSTEM,SERVICE BRAKES 4
ENGINE 4
168 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2026 | SERVICE BRAKES | Master Brake Cylinder is defective. Multiple caution lights illuminated. (Service ESC, Service Brake Assist, Cruise Control Inoperative) Ed Morse Chevrolet and Brad Deery Motors have both confirmed the brake cyclinder being defective. Ed Morse advised not ordering the same brake cylinder as they are known issues from factory, they advised me to wait for the recall or a re-engineered part to be produced by GM. Brad Deery Motors knew nothing about this and they are currently putting the OEM master brake cylinder back on the car. I believe they are putting a known defective component back on my brand-new vehicle. There is currently a law suit in Pennsylvania. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2026 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | The first component to fail was the brake booster module which controls the ABS, forward collision, adaptive braking, adaptive cruise, traction control system, etc. The malfunction started when the forward collision assist activated to prevent me from hitting a deer in the road. We avoided hitting the deer but all of those lights came on immediately. We contact Friendship Chevrolet the dealer we bought the car from had us bring it in to be checked. They confirmed the defective Module and said that it was a reported issue that GM had it's engineers looking at. They said they would have to wait for the part to arrive, advised that we could continue to drive the car even though there was a major malfunction with the critical braking systems. did not offer any type of loaner to ensure my family's safety. We had to wait for more than 30 days for them to receive the part and complete the repair still driving this unsafe vehicle because we had no other choice considering how high the MSRP & payment is on the vehicle. Once the repair was finally completed we immediately began to notice that the brakes were consistently screeching when in slow moving traffic like car rider pick up line. I reported the issue to the dealership and they gave me the answer that it was due to a more abrasive brake pad being used due to it being a passenger vehicle and it's weight. We continued to deal with the squeaking for months then we noticed a coolant leak. Dealership again said had to wait for part. After they did not contact me back I contacted GM and opened a case. When they got it in I also had them change the brakes out of my own pocket. Now the brakes squeak anytime pressure is applied and when coming to a complete stop they grind so loud you can hear and feel them digging in. GM still says nothing is wrong and brakes are a maintenance charge and are not covered for any reason. I feel the vehicle is still extremely unsafe and my family is at risk of possible crash. | Crash: No Fire: No | Unknown |
| Mar 2026 | UNKNOWN OR OTHER | Check engine light came on with limited acceleration vehicle, then proceeded to overheat several times having to pull over to the side of the road in very dangerous locations vehicle was brought to dealership and it was determined it was a coolant pump. It was replaced under warranty. I want it to be known that there was an issue as others I have heard our ex experiencing the same. | Crash: No Fire: No | Unknown |
| Mar 2026 | SERVICE BRAKES | Turned on vehicle on 3/2/2026 and received a message stating "Anti-lock break system failure. Drive slow and stop cautiously." I test drove my vehicle in my local neighborhood and discovered that my brakes were only functioning at about 20% and would only respond if the brake petal was pressed all the way down. My car was towed to the local dealership to be assessed and was determined to need Reservoir 4.651, Cylinder 4.650, and Fluid 8.800 when it was picked up on 3/6/2026. Under further review of this report I came to discover a class action lawsuit for this vehicle make and model relating to cylinder part #85762161. I am unsure if my original part was that part number, but my experience closely mirrors other's that have been reported for the same issue and part repair. The part that was also replaced in my vehicle after the repair was part #85762161. Some individuals in this lawsuit have reported 100% brake failure. I am fearful to continue driving the vehicle knowing that there could still be ongoing issues with the part that directly relates to the brakes. | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | I was driving at night on a dark road My truck showed “ Brake assist failure. Press hard to brake. Speed limited.” I tried to step on the brakes & the truck didn’t stop. I was able to eventually turn the truck off & when I restarted it was fine. Luckily it wasn’t a busy street or that I didn’t have my 3 kids with me because it could’ve ended differently. I set an appointment at my dealership & when I went to start my truck again 1. It was dead and 2 when I jumped it, that same message popped up again & my truck was towed to the dealership on 2.25 & I haven’t heard back from the dealership since with an update. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Initially, the engine would intermittently fail to start and at times would not start at all. I took the vehicle to a certified Chevrolet service center, where the battery was tested and found to be functioning properly. They later concluded that a faulty front-view camera was disrupting the electrical system and ordered a replacement (my first visit was Friday, 9/26/25). I took the car home for the weekend due to family obligations. On Monday, 9/29, while driving back to the service center, the engine suddenly shut off on a local road. The brakes went completely to the floor for 3–5 seconds before the engine restarted—just before I nearly collided with another vehicle at a red light. I reported this immediately, and the dealership kept the car for further testing. On Thursday, 10/2, they informed me they found no additional issues and believed the camera was the root cause. However, the problem persisted. On Sunday, 10/5, while stopped at a red light at Hawthorn St. and Memorial Dr., the engine shut off again as I began to accelerate. The brakes sank to the floor, and I had no steering control for approximately 5–7 seconds before the vehicle restarted. My wife and I were extremely shaken, especially with our children in the car. On Monday, 10/6, we contacted roadside assistance to tow the vehicle back to the service center. After additional testing, we were informed that the battery had failed this time and was replaced. However, replacing the battery does not reassure us that the engine and braking system will not fail again while driving, or the brake failure would happen again when the battery is low - which poses a serious safety risk to our family. When my wife called GM to report this issue, all they offered was 200 points worth of rewards....We originally bought this car for safety, but not this has been compromised and we no longer feel safe. Thank you for your attention to this matter. I am happy to provide any additional information if needed. | Crash: No Fire: No | Unknown |
| Feb 2026 | STRUCTURE:BODY | Purchased the traverse January 10, 2026 with almost 26k miles on it. Approximately one month later, only 1200 miles or so into owning it, the shark fin antenna cover came off and is missing. It’s not the entire antenna that is hooked into the car, it’s only the plastic cover that covers up the electronics. This plastic piece randomly flying off the car put other motorists at risk, due to the plastic cover potentially striking another vehicles windshield distracting them from keeping their eyes on the roadway, striking another motorists vehicle causing damage to said vehicle, or even striking a person walking down the street potentially resulting in physical harm! I have talked with GM dealerships about this issues along with reading that numerous people have had the same issue, and they have yet to fix the problem. | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | I turned my vehicle on and my brakes, ABS, traction control and anti collision lights all came on. Upon research this is a known problem in 2025 and a recall in 2024. It did in fact end up being the master cylinder and brake system that faulted | Crash: No Fire: No | Unknown |
| Feb 2026 | SERVICE BRAKES | While driving, ABS, traction control, ESC, forward collision, and AWD alerts were indicated by the car. At the time it had 10 months in service and approximately 12,800 miles accumulated. After 17 days at the dealers service department and a direct call to GM the brake master cylinder and associated components were replaced. I've seen several reports of this generation of Traverse having this same issue for other owners at low mileage. I want to file this report to ensure that NHSTA is aware of this serious safety concern that could result in loss of braking power. It appears to be widespread and not addressed by any recall and dating back to the 2024 model year change to the most recent generation. | Crash: No Fire: No | Unknown |
| Feb 2026 | UNKNOWN OR OTHER | Onstar system failed in car, dealership has to order new telamatics system. The system is on a national back order with no eta. I was told to pickup my car car with no resolution in site. This is unsafe to continue to drive my car with this failed system. My car is still under bumper to bumper warranty. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM | Onstar Module failed causing battery to drain and no ETA on part -- from Chevy - To drive the vehicle the module is disconnected by the dealer as parasitic battery drain causes all other safety systems to fail - with module disconnected hazard lights will not work - so if situation happens where hazards are necessary to save occupants life they are not working and functioning due to care to able to function. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | El 6 de enero de 2026, minutos después de retirar el vehículo del concesionario tras un servicio de frenos, el sistema de enfriamiento presentó pérdida total de refrigerante debido a una manguera del radiador rota. El vehículo fue regresado inmediatamente y quedó retenido por recomendación técnica de no conducirlo por riesgo de sobrecalentamiento del motor. La condición representa un riesgo de seguridad pública si ocurre durante la conducción, ya que puede provocar pérdida súbita de potencia, detención inesperada del vehículo y posible incidente vial. El 21 de enero de 2026, durante inspección previa a entrega, se detectó una segunda falla: módulo OnStar inoperante (GPS no funcional). Ambos eventos fueron diagnosticados por el concesionario autorizado. La pérdida súbita de refrigerante y posible sobrecalentamiento del motor implica riesgo de falla mecánica repentina, pérdida de potencia o detención del vehículo en circulación, lo que puede causar un incidente vial. El concesionario indicó explícitamente que no debía conducirse el vehículo bajo esas condiciones. Sí. Ambos problemas fueron confirmados por el concesionario autorizado: primero la falla del sistema de enfriamiento, luego la falla del módulo OnStar. El vehículo ha sido inspeccionado por el concesionario autorizado. El fabricante ha sido notificado formalmente y existe un caso abierto con su departamento de atención al cliente. No existían advertencias previas. Las alertas y ventilador excesivo aparecieron minutos después de salir del concesionario el 6 de enero. La falla del GPS se detectó el 21 de enero durante inspección previa a entrega. El vehículo continúa retenido por reparación pendiente y no ha sido devuelto en condiciones seguras o funcionales. | Crash: No Fire: No | Unknown |
| Feb 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the braking system, including Electronic Stability Control and Automatic Emergency Braking. I questioned the presence of these warning at pickup and was advised by the dealer that the vehicle was safe to drive and that the warnings would clear on their own. After driving the vehicle for a short period, I became uncomfortable continuing to operate it with brake-related warning lights still active and returned it to the dealer. Upon further diagnosis by a service technician, it was discovered that the vehicle has significant brake system defects requiring replacement of major components, including the brake control module and master cylinder. During diagnosis, the brakes locked and the parking brake would not disengage, rendering the vehicle undrivable. No collision or injury occurred. However, the vehicle was released to me with active brake system warnings and later found to have serious brake defects. Due to the safety-critical nature of the braking system and the repeated electrical and brake-related service history, I am reporting this for documentation and review. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle currently at dealership for ESC, brake system and ABS warning lights coming on. Unable to use cruise control once these lights came on. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2025 Chevrolet Traverse. The contact stated while driving approximately 70 MPH, the vehicle shifted into LIMP Mode, causing the vehicle to decelerate unintendedly. During the failure the headlights and the interior lights flashed and flickered, and the ABS, traction control, and several unknown messages were displayed. While depressing the brake pedal, the brake pedal extended to the floor and the vehicle failed to immediately stop. The vehicle was later towed to the local dealer who recharged the battery and performed a software update to the Crucial Control Module. The contact stated that three weeks later the same failure had reoccurred. The local dealer and manufacturer were notified of the failure. The failure mileage was 9,995. | Crash: No Fire: No Towed | 9,995 |
| Jan 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the interstate, the anti-collision system activated when a car swerved in front of the vehicle. The vehicle stopped and resulted in a brake failure after that. All brake warning lights came on the dash, message stating brake failure and drive with caution and limited speed was displayed. Brakes were no longer working properly. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES | Brakes have squeaked since the day we bought our brand new vehicle. I have contacted the dealers and called corporate. The answer I have received from both is”it is the material they are making the brake pads out of.” We paid over $50,000.00 for our vehicle and do not want to deal with squeaky brakes all the time. They will not do anything about it. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | I own a 2025 GMC Traverse purchased in July 2025. The vehicle is experiencing ongoing electrical system issues. The GPS and OnStar systems are inoperative, including vehicle location services. The vehicle cannot connect to OnStar or detect a Wi-Fi connection. In addition, the adaptive cruise control is not functioning properly. These systems have been inoperative for approximately 4 weeks. The vehicle was taken to the dealership and I was informed that parts are required, but no repair timeline has been provided. The loss of GPS, OnStar emergency services, and adaptive cruise control presents a safety concern, as emergency response, vehicle tracking, and driver assistance features are unavailable while driving. The issue remains unresolved. | Crash: No Fire: No | Unknown |
| Jan 2026 | FORWARD COLLISION AVOIDANCE: WARNINGS | My vehicle experienced a brake system failure that rendered it unsafe to drive and required it to be towed to the dealership. I have been informed by the dealer that the issue involves a failure of the left rear brake caliper. The vehicle is currently out of service at the dealership. Because this issue affects the braking system, it is a significant safety concern. | Crash: No Fire: No | Unknown |
| Jan 2026 | POWER TRAIN | Since new vehicle vibrates when first started and placed in reverse | Crash: No Fire: No | Unknown |
| Jan 2026 | ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT | The contact owns a 2025 Chevrolet Traverse. The contact stated that immediately after purchasing the vehicle, the vehicle experienced several electrical failures, including the On-Star module malfunctioning. The On-Star module was replaced twice. During the failures, the cruise control feature became inoperable, and the computer updates were not received. Additionally, the battery became drained several times, and the vehicle needed to be jump-started. The contact also indicated the shark fin antenna had ejected from the vehicle while driving. The vehicle also abruptly stopped while driving on several occasions, and while driving, there was an abnormal metallic scraping sound coming from the engine compartment. The radiator hose had failed, causing coolant to leak from the vehicle. The hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 44,000. | Crash: No Fire: No | 44,000 |
| Jan 2026 | STRUCTURE | The component that failed was the "shark fin" antenna cover. This houses the radio signal and hands free driving signals. The shark fin can be a safety concern if the cover fall off at higher speeds. The problem was reported to the dealer but was told it wasn't covered under warranty. It wasn't covered because according to them, I drive my car through automatic car washes. The antenna cover is not properly glued or clipped correctly. There has been no car failures or messages. It can cause other issues since the antenna is now exposed. Cannot give a clear answer on when the cover fell off I noticed it early December. | Crash: No Fire: No | Unknown |
| Jan 2026 | SERVICE BRAKES | The contact owns a 2025 Chevrolet Traverse. The contact stated that while her husband was driving at 30 MPH on an expressway, occupied with his wife in the vehicle, seated on the front passenger side, attempting to depress the brake pedal, the vehicle failed to respond as intended, causing the front end of the vehicle to crash with the rear end of the vehicle in front. The contact mentioned that the brake pedal felt abnormally hard and excessive force was applied; however failed to bring the vehicle to a stop, causing the crash. The air bags did deploy. The vehicle was towed to a tow yard, the vehicle was then towed to the insurance company. The contact stated she and her husband did not sustain any injuries. No medical attention was required. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000. | Crash: Yes Fire: No Towed | 2,000 |
| Jan 2026 | ELECTRICAL SYSTEM | Driving home coming up to a traffic light - I turned left onto Rd - After turning lost the brakes. Saw message on dashboard along with many others indicators as well. Saw the same message as the previous time ““Brake Assist failure. Press hard to brake. Speed Limited”. | Crash: No Fire: No | Unknown |
| Jan 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES | Driving home - what looked like warning indicators on the dashboard, came on. Lost the ability to brake. Had to push the pedal all the way to the floor to get some braking to happen. A message came on the dashboard “Brake Assist failure. Press hard to brake. Speed Limited”. Once we were able to stop. We turned the car off. then turned it back on. We saw a message on the dashboard to “open the drivers door” and then “roll down the drivers window”. We did that and the car seemed to be normal again | Crash: No Fire: No | Unknown |