Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
604 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ENGINE | I am filing a complaint with regards to the current recalls on the 2024 wrangler 4xe. My concerns are not only is this not a safe vehicle to be driving it is a lease, a lease that will devalue the car. Chrysler Jeep offered me a rental reimbursement which I can not afford due to the timeline they have given me. January for battery and “second quarter of next year” this could cost me over $7,200 (up to $60 a day with a wait time of 6 months to wait for a repair) along with my monthly lease payment and insurance I have to pay on car that I feel unsafe driving I can not afford to pay upfront for a rental. Not sure if this is a breach of contract on their end. To ask someone who needs car for work to drive a vehicle that could catch fire or loose power while driving is unacceptable. There is also an artilcle on wtol.com stating there is a DO NOT DRIVE issued for this particular model published 11/18/25 I want some sort of resolution asap. As of now I am not driving car. Was also told by Stellantis they would tow my car and give me a loaner. They disconnected my call never noted it in my file and when I called back they had no idea who told me that. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Radio keeps resetting it self, the screen freezes then shuts off. Now the door locks are not working correctly. Ever since I bought the jeep brand new the key fob does not always unlock the doors. Jeep dealership along with the engineers do not know how to fix the issue | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or remedy for this issue. At present, Jeep has acknowledged a safety defect, has no available solution, and cannot perform a timely repair. The vehicle is unsafe to operate and cannot be used for its intended purpose. I rely on reliable transportation for my personal and professional obligations and cannot be without a safe vehicle for an extended period while Jeep attempts to resolve a known safety problem. Given that Jeep is unable to repair the defect and is effectively in breach of its warranty obligations, I am requesting that Stellantis Financial Services immediately terminate my lease without any early termination fees, penalties, or additional charges. I must obtain a dependable vehicle from a manufacturer that can provide safe and operable transportation. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | I am filing a complaint regarding my 2024 Jeep Wrangler under an active safety recall involving the high-voltage battery. Jeep has stated that there is no repair available and advised owners not to charge the vehicle and not to park it in a garage or near structures due to a potential fire risk. This creates a major safety hazard, and I am unable to use the vehicle as intended. The recall has caused: • Loss of use • Safety concerns for my home and family • Diminished value of the vehicle I am requesting NHTSA to investigate the delay and require Jeep/Stellantis to provide an immediate remedy, repairs, loaner vehicle, or buyback. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My 2024 Jeep Wrangler 4xe has two serious safety recalls: A7C and 68C. Recall A7C states the vehicle may lose propulsion while driving, which can cause a crash without warning. Recall 68C states the high-voltage battery may be damaged during normal use and may cause a vehicle fire. Jeep instructs owners to not charge the vehicle and to park away from structures. The manufacturer states that no remedy is available for either recall. This makes the vehicle unsafe to drive, unsafe to park at home, and unusable as designed. The manufacturer has provided no timeline for repair. This is an unresolved, dangerous safety hazard. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | .I am submitting this complaint regarding the handling of two safety recalls affecting my 2024 Jeep Wrangler 4-Door 4xe, which I learned about through my “November Vehicle Health Report” email on November 22, 2025. Since then, I have been in ongoing communication with Jeep, Chrysler Customer Care, and Mopar; however, they have not provided sufficient guidance. 1) Recall 68C: The Vehicle Health Report included a link to the FCA recall notice advising owners to “refrain from recharging” and to “park away from structures and other vehicles.” Chrysler emailed on November 26 offering a 30-day rental reimbursement tied only to Recall 68C, but the amount does not cover an equivalent or safe winter-capable vehicle for our region. 2) Recall 78C: I have been unable to obtain clear information regarding Recall 78C. The Vehicle Health Report included minimal details and no link to the FCA documentation. I found the Part 573 Safety Recall Report (25V766) on the NHTSA website while trying to determine if the vehicle was safe to drive. Chrysler Customer Care repeatedly avoids answering whether a “do not drive” advisory exists for 78C and continually redirects me to the 68C guidance. The NHTSA representative I spoke with was also unsure why Chrysler did not select either advisory checkbox (Do Not Drive / Park Outside) on page 3 of the 78C report, leaving owners without essential guidance. 3) Impact on Safety and Daily Life: My household relies on a single vehicle. With no safety guidance for 78C and an engine warning light that appeared on October 3, 2025—along with electric mode not functioning that day, which required service at the Jeep dealership—we determined it was safest not to drive the vehicle. We have now been without transportation for seven days. We kindly ask NHTSA to help us (and other customers) secure clear 78C safety guidance and an equivalent transportation solution until the recall is resolved. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | While driving, the vehicle lost complete power and there was no way to control movement. This event has occurred three times. Two of the events were while manuvering into parking, the third was while moving at speed approximately 40-50mph. There has been no warning lamp or warning of any kind before the occurance. This problem seems to be in relation to the A7C recall that currently has no remedy. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,AIR BAGS | I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the OEM states the vehicle is “safe to drive” while also instructing me not to park the vehicle indoors, near other vehicles, or near structures due to the risk of fire. This guidance is contradictory and makes normal use of the vehicle unsafe and impractical. I must drive to work and park near other vehicles and buildings, which the manufacturer says not to do. In addition, the vehicle also has an unresolved airbag recall with no fix available. The vehicle is leased, yet I have been told I cannot exchange the vehicle or exit the lease without paying the full remaining term, even though the vehicle cannot be safely used as intended and has no available remedy. I am requesting that NHTSA review whether a vehicle that may catch fire and cannot be safely parked should be considered safe to operate, and whether interim consumer protections or remedies should be required when no repair exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Jeep Wrangler 4xe (VIN: [XXX] ) has three active recalls with no available remedy. My vehicle has shut down three times while driving, exactly matching the safety defects described in Recall 25V-710, which warns of sudden loss of propulsion. Recalls 25V-741 and 25V-766 warn of potential fire and catastrophic engine failure. Jeep/Stellantis refused to provide a safe remedy or replacement without charging me. The car is unsafe to drive and unsafe to park near my home. Request NHTSA intervention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | ENGINE | I am writing to formally raise a critical safety and contract breach complaint regarding my leased Jeep Wrangler EV, which is subject to recalls 68C and 78C. These recalls involve severe safety defects that pose an immediate risk of catastrophic battery fire (recall 68C) and dangerous engine failure with possible fire (recall 78C). Both defects create a clear and present danger to my personal safety, the safety of others, and property. Jeep has admitted in official communications that there is currently no available remedy to fix these life-threatening issues. The absence of a remedy means I am being forced to operate or keep a vehicle that is unsafe under the law and industry safety standards. This is not a simple inconvenience or minor defect but a fundamental vehicle safety failure. Additionally, I have been instructed not to use essential vehicle functions, such as charging the battery or parking indoors, in order to mitigate fire risk. This directive is wholly unacceptable and unreasonable. I leased this vehicle specifically for its electric and plug-in hybrid capabilities. Being told not to charge the vehicle or use it normally effectively denies me the primary functions of the car, violating the implied warranty of merchantability and my lease agreement. Continuing to require me to use an unsafe vehicle without a fix is a breach of contract and a violation of consumer rights and safety laws. Jeep and the leasing company are legally obligated to promptly provide a safe remedy or resolution which they are not able to do. Due to the severe and unremedied safety risks, I demand that NHTSA take immediate enforcement action requiring manufacturers and leasing companies to terminate affected leases and refund all payments to owners. Owners should not be forced to use or retain unsafe vehicles lacking any fix. Prompt regulatory intervention is imperative to protect public safety. Please help to hold jeep accountable and force termination and full refunds. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | Recieved 2 recall notices in the mail. Recall 78C and 68C. Recall 78C safety risk : "A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of propulsion may result in a vehicle crash without prior warning". There is still no remedy for this as per my call with the dealer on 11/25/25. Recall 68C safety risk: "A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained." No parts available for remedy as per my call with the dealer on 11/25/25 Both of these recalls pose a risk to my wife and children that utilize the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | I have received a recall notice indicating that my Jeep Wrangler 4XE poses safety risks not only to myself but also to others. The notice advises me against parking the vehicle near any structures or my home, which is particularly concerning given that this Jeep is my sole means of transportation to and from work. My troubles began on January 18, 2024, the very first day I leased this vehicle, when it unexpectedly failed. Subsequently, Jeep provided me with a second Wrangler 4XE on January 22, 2024, but just three days later, that vehicle also malfunctioned and required a week-long stay in the shop for repairs. It is evident that this car is unsafe, and I believe Jeep was aware of these issues prior to my purchase. Having invested $10,000 as a down payment, I find myself in a precarious situation with a dangerous vehicle and no viable remedy from the manufacturer. It is clear that I should never have been sold this car in the first place. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | I was driving on a major 3-lane highway and lost all power to the Jeep. The gas pedal did not work, and the car started to decelerate. The display said "shit to park and press button to start" (or something to that effect). There was no left lane shoulder, so I had to navigate across 3 lanes of traffic while decelerating to try to get to the right lane shoulder, which I eventually did. The car sat on the shoulder for an hour. It would start. The start button did nothing. While waiting for the tow truck for about an hour, it finally started. I drove it home and brought to the shop today. This is completely unacceptable. The car cannot turn off (and tell me to put it into park at 55 mph, which is dangerous in and of itself, let alone having to navigate a busy highway with zero power to the car). There was no crash (as is asked below), but it was nothing short of a miracle that there was no accident. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | I'm worried about my safety, with the risk of my car catching fire, there's a problem in the electric motor and battery, potentially two units that can catch fire and harm me, just as I can't fully use the car due to restrictions and lack of a solution from the manufacturer, just as it happened on older models, I'm not sure that this time they really find it. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | On November 13, 2025 at approximately 9:00 A.M. my wife was driving my 2024 Jeep Wrangler 4xe on the Massachusetts Turnpike. Prior to making the trip to my wife's cancer appointment, the vehicle was fully charged and had a full tank of gas. Traffic was extremely heavy and was stop and go, in the area of Newton Massachusetts. My wife notified me that a alert came across the dashboard that the vehicle needed to be plugged in. At the time the vehicle had over a half tank of gas and there was no ability to pull over and charge the vehicle. There were no rest stops in the area to even try to address this issue. Without warning the vehicle shut down in the middle of the Massachusetts Turnpike at the height of rush hour morning traffic. My wife, [XXX] daughter, and I were terrified as a 18 wheeler hit his horn and nearly rear-ended us just as the vehicle shut down. The vehicle would not respond to anything. Vehicles continued to blow their horn and we were nearly struck several times. My wife called 911 immediately requesting assistance. The Massachusetts State Police responded to aid, but it was 15 terrifying minutes of angry drivers blowing their horns and we were nearly struck on several occasions. We were stuck for over 30 minutes until the tow truck arrived. I have been a police officer for 19 years and this was more terrifying than any call I responded to in my career. I feared my family was going to be killed. The vehicle was towed to Mc Govern Jeep in Newton Mass. They reported that the battery needed to be replaced and the charging system. Jeep tried to blame this on two recalls, which they do not have a remedy for. McGovern Jeep and my dealership advised me that this was not caused by anything I did as the owner. I religiously serviced this vehicle through my dealership with oil changes and tire rotations. My vehicle had been inspected and was cared for meticulously. Jeep has refused to buy back the vehicle as I refuse to put my family back in that vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER,ENGINE | 2 major safety recalls on the vehicle. Manufacturer advised not to drive the vehicle. No solution provided. No loaner vehicle offered. This is my only vehicle, not driving it is not an option, I need transportation to and from work. I have a family. I am terrified to drive the vehicle, let alone put my kids in it. I have reached out to the dealership, Stellantis and OEM in regards to rectifying the situation with either a loaner vehicle or release me from the lease due to the vehicle not being safe to drive. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler Rubicon 4xe has two open safety recalls affecting the high-voltage battery and related electrical systems. The manufacturer’s instructions require that I: • park the vehicle outdoors only, • avoid parking near structures or other vehicles, and • not charge the high-voltage battery. These restrictions make normal use of the vehicle unsafe and impractical. I cannot reliably find isolated outdoor parking at home, work, or public locations. I also cannot use the electric/hybrid portion of the vehicle at all because charging is prohibited. This creates ongoing safety concerns related to potential fire risk and places limitations that prevent normal daily operation. The dealership has confirmed that both recalls are active and that no remedy is available. Stellantis/Jeep Customer Care has also confirmed that there is no repair timeline and instructed me to follow the safety restrictions. Because the vehicle cannot be repaired and the manufacturer offers no solution, I am left with a vehicle that cannot be safely charged, parked, or used in many routine situations. No dashboard warning lights appeared before I received the recall notices; the recall instructions themselves constitute the warning. The vehicle remains in my possession and is available for inspection. I am filing this complaint because the unresolved safety defects, the lack of an available remedy, and the restrictions placed on parking and charging create a significant and ongoing safety risk for myself and others. I am requesting NHTSA’s review due to the manufacturer’s inability to provide a safe, usable, and repairable vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | UNKNOWN | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,WHEELS | My 2024 Jeep Wrangler 4xe is currently subject to an active fire-risk battery recall with instructions to “park outside” and “do not charge.” There is no remedy available for my VIN at this time. The manufacturer states there is a risk of the high-voltage battery catching fire. In addition to the recall, the vehicle has exhibited violent, unsafe jolting movements during acceleration and normal driving, which is consistent with high-voltage battery or hybrid drivetrain malfunction. These unexpected surges and jolts make the vehicle feel unstable and dangerous to operate for me and my family of four. Because of the fire risk AND these sudden jolts, I do not feel safe driving this vehicle. I have attempted multiple times to work with Jeep Customer Care to initiate a Safety Recall Compensation case, but Stellantis/Jeep has repeatedly refused to open a case and continues redirecting me between departments. On 11/17 at approximately 3:20 PM, a Customer Care agent named Louie transferred me to a local dealership when I requested a supervisor, even though the dealership confirmed they cannot initiate compensation or buyback requests. Jeep Customer Care has failed to: Open a recall compensation case Escalate the safety concerns Address the violent jolting behavior Provide written communication Follow proper recall procedures At this time, I have a vehicle that is unsafe to drive, unsafe to charge, and exhibiting dangerous mechanical behavior with no available repair. I am requesting NHTSA assistance to compel Stellantis/Jeep to follow recall safety protocols and provide a remedy, compensation, or replacement for this unresolved safety defect. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | The vehicle is subject to Safety Recall 68C involving the high-voltage battery. The manufacturer instructs owners to stop charging the vehicle and to park it outdoors, away from structures or other vehicles, due to a potential internal battery defect that may cause thermal runaway, fire, or sudden loss of propulsion. The manufacturer has stated that parts are not available and provided no timeline for repair. It is not possible to comply with the requirement to park the vehicle away from structures because the residential community where the vehicle is located prohibits street parking and does not allow parking off the driveway. As a result, there is no safe or legal way to store the vehicle that satisfies the recall instructions. This creates an ongoing fire risk to nearby structures and poses a significant safety concern for the owner, neighboring homes, and the community. The recall has effectively made the vehicle unusable, unchargeable, and unsafe to store, with no remedy currently available. I am requesting that NHTSA review this issue, as the vehicle cannot be operated or parked in accordance with the recall guidance and no remedy exists at this time. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Recall Numbers: 25V-741 (Battery Fire Risk), 25V-766 (Engine Casting Contamination) Summary of Issue: I am filing this complaint because my vehicle is subject to two urgent safety recalls, including risk of fire when parked and catastrophic engine failure. Despite contact with Jeep and my dealership, remedies have not been provided in a timely manner. The recalls remain incomplete, and been advised only to park away from structures and refrain from charging — which is not a practical or safe long-term solution. Safety Risk: The vehicle poses a fire hazard even when stationary. Engine contamination may lead to sudden propulsion loss, creating crash risk. These defects endanger both occupants and bystanders. Manufacturer Response: FCA US has acknowledged the recalls but has not provided remedies. Repairs not until 2026 Impact on Daily Life: I am a caregiver for elderly parents [XXX] , [XXX] old) and rely on safe, reliable transportation. The inability to use this vehicle safely has disrupted caregiving responsibilities and created significant hardship. NO longer driving Jeep , due to safety concerns for parents and family Requested Action: I ask NHTSA to investigate Jeep’s failure to provide timely remedies for these recalls and to ensure FCA US complies with federal safety obligations. I also request that NHTSA track and escalate this issue given the urgent fire risk and potential for catastrophic engine failure Jeep currently at dealership (Nov 17, 2025)for Recalls 68C/78C , plus Jeep dying while driving and jolting and taking off and exerting forward down the road. Previous repairs last year 2024 for Engine light remaining on which dealership replaced Charging Module , then Engine Element , Jeep heated up garage for high temperature while charging and extremely hot to touch , these previous issues could all be related to these 2 recalls , so very concerned about my safety . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | This vehicle has 3 catastrophic and dangerous recalls. I have attempted jeep several times to try to get it escalated, but they have ignored us. The vehicle lost power suddenly in busy traffic 2 times, causing my wife to almost be involved in an accident. We have no confidence in driving this vehicle. Hoping you can help | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING | While driving at highway speeds, the wheel started to wobble uncontrollably for 20-30 seconds. I lost fine control of steering had maneuver to the shoulder as I reduced speed the wobble immediately stopped. This is extremely disconcerting and dangerous. I noticed this happening months ago but wasn't sure if it was rough patches in the road or speed bumps. But almost losing control confirmed it was the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | I'm writing to you today concerning the Jeep 4Xe and the dangerous fire prone hybrid batteries. I'm urging you to look further into this problem and possibly consider forcing a full buyback of all 4Xe's. Jeep has issued the 3rd recall regarding fire prone batteries that may have a dangerous hardware defect. The recall again is just a software patch to attempt to identify faulty batteries. The first two recalls did not work as fires continue to happen. The fact is that Stellantis has no idea of what or how many batteries are subject to fire. It is my opinion that they have severely under estimated the true number of defective batteries. They have now stated for the past few years of the fire danger, but have yet to get control of the failures, and still continue to build them with defective batteries. Because of the obvious lack of responsibility on the part of Stellantis, the fact that they continue to knowingly and willingly sell defective Jeeps, I beg you to take a closer look and to consider forcing a buyback of all 4Xe vehicles. Stellantis is dragging their feet at the risk of death to the general public. Stellantis again says to stop charging the vehicle, which is possible, but not everyone will do it, and that also places me and others in an unsafe position due to other's actions. Parking outside and away from structures and other vehicles is not a possibility. Between my 4Xe's and my neighbors, there are four 4Xe's all within range to burn the neighborhood to the ground. How can I trust that others are taking the recommended steps to keep me safe? My 4Xe is now nothing more than a useless brick. When will this end? Please consider my request. | Crash: No Fire: No | Unknown |