Complaint volume
646 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
646 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
646 Total complaints
10 Crash reports
4 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
4 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 69
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 63
ENGINE 52
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 51
ELECTRICAL SYSTEM 47
UNKNOWN OR OTHER 47
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 21
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 19
POWER TRAIN 19
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 16
646 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | ELECTRICAL SYSTEM | My jeep seized in the middle of an intersection while I was doing approximately 30 mph, the jeep immediately flung to a complete stop from 30 to 0 and caught fire. The dealership had it over a week and told me the modular blew randomly. This happened in May and I purchased it in April. Since there is many recalls with no remedy, I am scared every time I am on the highway doing around 65mph because if it happened at that speed I am sure we would not survive. I have spoken to the dealer regarding all of these dangerous recalls and issues with no remedy and they referred me to the leasing company. I asked them to take the lease back because I do not think I should have to pay for a car that is not sellable or able to be fixed and they denied taking the lease back. My Wife and I both have the same issue with our Jeeps with no solution provided. I feel this needs to be addressed for the safety of families that are now stuck paying for undrivable vehicles that could be a potential bomb or accident that takes human lives at any given moment. I feel the manufacturer should buy back leases that are unsafe as it should void the lease contract. I know I did not sign up to drive a hazard on the roads or the ability to park in my garage or near my home. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | 12-3 Called Chrysler regarding recalls, vehicle was in shop in July for the charging system being warm to touch, not charging vehicle. Vehicle currently makes a “gurgling” sound while idling. Engine running “loud”. Requested to have the vehicle turned back into leasing company due to it being a lemon considering there is no fix for the recall and it is not safe to drive or house. Told case would be sent to resolution team, takes 7 days. 12/10 called and was told it was in resolution and would be 48-72 hours called again 12/18 and told it would be 12/22. Basically no one is doing anything. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE,BACK OVER PREVENTION | Car stoped while driving and power was out forced to turn on engine again then able to drive. It happened 7-8 times in 5miles. Had to stopped and started again and again to get my place. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Multiple times when driving, at interstate speeds and highway speeds I have a full loss of power, requiring me to pull to the side of the road and power off the car and power it back on. Turtle mode gets activated not allowing me to go more than 5mph. Not safe at all especially when children are in the car. I have had the dealer look at this multiple times and they continue to say they have updated the system. I cannot imagine a software update will fix the vehicle intermittently losing power. I am a Jeep brand enthusiast but Stellantis missed the boat on this car. They have created an unsafe, unreliable vehicle that is putting my family at risk every time I drive it. Last night I was offered $100 because the EV component shouldn’t be used now, I can’t park it inside, and can’t charge it. It really is almost bait and switch that I bought a vehicle that is not able to be used in the manner it was sold to me for. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | Engine jerks upon acceleration on battery power, feels like a heavy lurch when driving a manual car. It would then refuse to accelerate for a few seconds before being able to drive normally. Attempted to get service at local Jeep dealership who refuses all service on the basis of the current recalls and the Jeep 4xe being a fire hazard while parked. Attempted to resolve this with Jeep directly who promised a buyback of the vehicle because of the 2 open safety recalls being huge safety issues, which they are now refusing. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the NHTSA actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I am the owner of a 2024 Jeep Wrangler Rubicon X 4xe (JL PHEV). The vehicle is subject to safety recall 25V‑741 (manufacturer recall 68C) for high‑voltage battery fire risk, and also recall 78C affecting the 2.0L engine. For recall 68C, Jeep and NHTSA instruct owners not to charge the vehicle and to park it outside and away from structures and other vehicles because the high‑voltage battery could fail internally and start a fire, even when parked. This means I cannot safely park in my garage or charge at home. I have a [XXX] infant in the home, so any increased fire risk near the residence is especially concerning. Jeep has not yet provided a final remedy or a clear timeline for a fix for 68C, so this situation is indefinite. In practice, the vehicle now operates as a less‑efficient gas‑only vehicle, with reduced usable range, higher fuel costs, and loss of the plug‑in electric function I paid for. I am also instructed to leave a potentially defective high‑voltage battery pack on my property and outdoors, which feels unsafe for my family. In addition, recall 78C raises concerns about potential engine defects and possible fire risk or major engine damage, further impacting the safety and reliability of this vehicle. My dealer and the manufacturer have confirmed the recalls but so far have not provided a loaner, buy‑back, or other adequate remedy, despite the “park outside / do not charge” safety instructions and the presence of an infant in the home. I am requesting that NHTSA closely review these recalls, the lack of an available remedy, and the real‑world safety and hardship impact on owners who cannot safely park or charge their vehicles as originally intended. On top of this, I put about $10,000 down on the lease expecting to purchase the vehicle as a long‑term PHEV. That down payment now feels like a sunk cost into a product that cannot be safely used as advertised, and the situation is starting to resemble a potential lemon‑law case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,POWER TRAIN,ENGINE | This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/NHTSA25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/NHTSA25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | I am filing this complaint regarding a 2024 Jeep Wrangler 4xe that is subject to an active safety recall for a high-voltage battery defect that can lead to overheating and fire. The manufacturer has acknowledged the defect and issued instructions advising owners not to charge the vehicle and to park it outside and away from structures. At this time, the manufacturer has stated that there is no available remedy for this safety defect. Despite the known fire risk and lack of repair, I am being required to continue leasing the vehicle and make payments, and the manufacturer has refused to offer a buyback, replacement, or penalty-free lease termination because there have been no warranty repair attempts. I am concerned that I am being forced to continue using or storing a vehicle with a known and acknowledged fire risk that the manufacturer cannot currently repair. The restrictions placed on vehicle use significantly limit its safe operation and intended purpose. I am requesting that NHTSA review this situation, as the manufacturer is aware of the safety defect, has no remedy available, and is declining to provide a reasonable accommodation to address the ongoing safety risk. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough! | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | My Jeep Wrangler 4xe is currently under an active safety recall due to a high-voltage battery fire risk. Stellantis has instructed owners not to park the vehicle near structures and not to charge it until a repair is available. I live in a multi-unit residential building, and it is not possible to park away from structures, which makes it impossible to comply with the manufacturer's safety instructions. I also have a newborn, making this an immediate safety concern.There is no repair available at this time, and no timeline for a permanent remedy. Despite this, I am still required to make full lease payments and retain possession of a vehicle that cannot be safely used or stored. Stellantis has offered only a rental vehicle, which does not resolve the ongoing safety risk, housing limitations, or financial burden associated with this recall. This defect substantially impairs the safe use of the vehicle and poses a fire hazard to occupants and nearby residences. I am requesting regulatory review and assistance. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My 2024 Jeep Wrangler 4xe has multiple major safety defects involving fire risk, loss of propulsion, and engine failure. The vehicle has been subject to four significant recalls, including: * NHTSA 24V720000 (Recall 95B): High-voltage battery may fail internally and cause a fire while parked or driving. Owners are instructed to park outside away from structures and to avoid charging. * NHTSA 25V766000 (Recall 78C): Debris inside the engine may cause engine failure, loss of drive power, and engine compartment fire. * NHTSA 25V710000 (Recall A7C): OTA software error may cause sudden loss of drive power while operating the vehicle. These recall remedies are not yet available. The vehicle has become unsafe for normal use and puts my family at risk. I pursued a lemon law claim previously due to early severe issues, including charging/fire hazards, but the problems continue and are worsening. I am unable to safely drive, park, or charge the vehicle as designed. I am requesting NHTSA review due to the ongoing risks of fire, propulsion loss, and the lack of available repairs. | Crash: No Fire: No | Unknown |
| Dec 2025 | VEHICLE SPEED CONTROL | Vehicle was in reverse on an incline, in a driveway. The throttle was unresponsive and the vehicle began to roll forward down hill. After a few moments and, without warning, the throttle suddenly jumped to near full response, quickly accelerating the vehicle in reverse, and it was necessary to slam on the brakes. This behavior of extremely low throttle response for an unpredictable duration, followed by extremely high throttle response, has happened at least 5 or 6 times. This has happened in forward as well as in reverse. The timing of this is problem is unpredictable and the dealer informed me they can't do anything about the problem if they cant' reproduce it. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | I was told I can’t charge the vehicle and not to park in my driveway or garage or near trees as it might catch fire or also suddenly turn off while driving | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Jeep Wrangler 4-door Rubicon 4XE stalled/suffered complete loss of power while driving down the road. It took 3 shutdown/restarts to move the vehicle to a safe location. Since then, Jeep has issued 3 URGENT unrepaired recalls. Oct 17: NHTSA 25V-710 (drive train/loss of power - remedy not yet available), Oct 30: 25V-741 (flawed battery pack that may cause vehicle fire putting life and property at risk - remedy not yet available), and Nov 6: 25V-766 (engine potentially contaminated by sand casting potentially resulting in engine failure or unexpected loss of propulsion - remedy not available) As such, I have been deprived of a safe/reliable vehicle for 2 months. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER,ENGINE | There are 3 recalls on the 2024 Jeep Wranglers 4XE. They include a fire risk. We are not supposed to charge our vehicles and not park them near structures. This defeats the entire purpose of getting a electric vehicle. This car can not function for the reason it is purchased. Not being able to park in a garage as well? This is crazy! According to your website and Jeep, it has been 2 months since the first recall and there is no remedy available. I'm not sure what we are exepted to deem a "reasonable" amount of time for a remedy, but two months of nothing is plenty long in my book. Plus, when there is a remedy it will take time to book appointments then taking time off work to get this fixed. There are been many recalls concerning the jeep batteries on past models. Shouldn't this have been taken care of before the sold more? Another issue is resale value. How will I be able to get full value of my car's worth with recalls and worries of future ones? | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | October 2024. While driving in city traffic, the vehicle suddenly lost propulsion. The car did not power off completely but weakened severely, making it difficult to continue driving. After approximately half a mile, propulsion recovered and the vehicle returned to normal operation. This incident occurred only once and has not repeated since. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Subject: Formal Safety Complaint – Jeep Wrangler 4xe (VIN ending XXX) To Whom It May Concern, My name is [XXX] , and I am filing a formal safety complaint regarding my 2024 Jeep Wrangler 4xe, leased through Stellantis Financial Services. The vehicle is currently under multiple active recalls, including a high‑voltage battery fire-risk recall (68C) and Recall 78C, with no available remedy. I have been instructed not to park the vehicle near homes or structures and not to use the EV/hybrid system, which indicates a known fire hazard. This renders the vehicle unsafe to operate or store and results in a full loss of normal use. Despite repeated attempts (9) through Jeep Customer Care, the recall center, and Stellantis Financial Services, I have received no assistance, safe alternative, loaner, or resolution. I respectfully request NHTSA intervention to require Stellantis to provide a remedy, a goodwill lease termination, a loaner vehicle, or a manufacturer-crafted safe alternative until repairs can be completed. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER | The vehicle is affected by two unresolved safety recalls involving a high-voltage battery fire risk and potential engine contamination that may cause sudden loss of propulsion or catastrophic engine failure. The manufacturer has instructed owners not to charge the vehicle and to park it away from structures or other vehicles due to the fire hazard. No repair or remedy is currently available for either recall, and the vehicle remains in this unsafe condition. In addition to the recall issues, the vehicle has an ongoing electrical malfunction involving the infotainment display and backup camera. During normal driving, the screen frequently turns bright green, emits a loud screeching noise, and cannot be muted or controlled. The screen and backup camera also freeze intermittently while reversing, creating visibility and distraction hazards. This issue has occurred repeatedly over the past year. The problems place the safety of the occupants and the public at risk. The inability to charge the vehicle, the possibility of sudden engine failure, and the risk of fire make the vehicle unsafe to operate or park near homes, workplaces, or other vehicles. The infotainment and camera failures also impair navigation and rear visibility. The problems have been reported to the dealer, who previously acknowledged the infotainment issue and indicated the system would be replaced, but no repair was completed. Recent attempts to obtain service or a loaner vehicle have been unsuccessful. The dealer has confirmed that no remedy is available for the safety recalls. Warning symptoms include sudden screen discoloration, loud audio distortion, frozen rear-camera image, and intermittent loss of display functions. The recall-related safety hazards occur without warning. The issues have resulted in significant loss of use of the vehicle, and the manufacturer has not provided a timeline for repairs. The vehicle is available for inspection at any time. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | There is a major safety recall on the vehicle. It is warning customers to park away from other vehicles and structures. I park in a garage every night and also park in a large, busy parking lot every day at work. This recall is affecting the features of my vehicle. I am not able to use the hybrid which is the main reason I purchased the vehicle. I am also getting horrific gas mileage which is creating a major expense in my life that I did not have before. I have NOT received anything about this recall on my vehicle. I have had to do my own research which is pure negligence by Stellantis. I have looked into trading my vehicle in but because of this recall, it has devalued my vehicle majorly. I cannot even afford to get rid of it. I have yet to receive any notification or warning about this recall. This is incredibly unsafe for customers to be driving these vehicles with supposedly no fix. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | First recall back in October the car would shut off while driving at any speed and the wheel would stop working. Now a new recalll the car would catch on fire parked / or driven because if the battery. I don’t wanna drive it I want a refund | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | I own a Jeep Wrangler 4xe that has multiple active Safety Recalls involving risk of fire and sudden loss of power. The dealer refuses to provide an immediate remedy and Stellantis has denied providing safe transportation while the recall is unresolved. Stellantis representatives told me to continue driving the vehicle despite the documented safety risk. I already opened a case with Stellantis (Case Number: 94937890), but no solution has been provided. I rely on this vehicle for daily transportation and income, and I cannot safely operate it under these conditions. I am requesting NHTSA intervention to ensure that the manufacturer provides a safe remedy and transportation solution. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | The Jeep has been to the dealer at least 5 times for issues with the hybrid system. Problems include low battery life, vehicle going into "limp mode" on the interstate, unable to get the vehicle over 25mph, warning lights on the instrument panel about the battery, heat and cooling system shutting off to divert coolant to the battery system due to overheating, bad odors similar to wires burning or electric motors running hot. | Crash: No Fire: No | Unknown |