Complaint volume
646 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
646 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
646 Total complaints
10 Crash reports
4 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
4 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 69
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 63
ENGINE 52
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 51
ELECTRICAL SYSTEM 47
UNKNOWN OR OTHER 47
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 21
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 19
POWER TRAIN 19
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 16
646 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | UNKNOWN OR OTHER | THIS RECALLED VEHICLE CANNOT BE SAFELY DRIVEN. NO REMEDY IS AVAILABLE. I AM PAYING FOR A LEASE I CANNOT USE AND REQUESTING FEDERAL ASSISTANCE FOR A LEASE TERMINATION OR REPLACEMENT. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | UNKNOWN ; I believe that my Jeep Wrangler 4XE in connection with recall : A7C/NHTSA 25V-710 created this safety hazard. Around the end of October / Beginning of November my Jeep performed a software update like it does from time to time and within a few days the vehicle shut off completely without any prior warning. I was driving to work, luckily on a side street going 20 miles an hour pulling away from a stop sign and the vehicle just straight up dies. Lights, engine, electronics, power steering, everything was unresponsive. I managed to pull off of the roadway and had to attempt multiple times to restart the vehicle. After a minute or so of being in park, it started right up and kept driving. A few days later after limited use of the vehicle, there was a software update again and I assumed it was for that and kept using the vehicle. This experience put my life in danger as well as others. Should circumstances of my travel been different and this would have occurred on a freeway, the outcome could have been tragic for myself and others on the roadway. This experience together with the other 2 severe safety recalls with no remedy, have led me to feel so uncomfortable even having the vehicle in my possession due to a recommendation from FCA, Mopar, and the NHSTA to (A. Not charge the vehicle to lower the chance of a tragic lithium ion battery fire that can occur during normal operation creating a hazard for all occupants including minor children, but also during the vehicle being parked. Leading to (B. A recommendation to not park the vehicle close to structures or other vehicles. Which in my situation is impossible at home and at work. And (C. The risk of the engine being contaminated with sand from the casting process which can lead to catastrophic engine failure, which can start a vehicle fire or cause an accident without prior warning. I will be dropping my Jeep off at a dealer until a fix is in play. No remedies available for either 3 major recalls. | Crash: No Fire: No | Unknown |
| Dec 2025 | FUEL/PROPULSION SYSTEM | Vehicle: 2024 Jeep Wrangler 4xe Manufacturer: Stellantis / Jeep Recalls Involved: •High-Voltage Battery Fire Risk Recall (park-outside / do-not-charge) •Engine Casting / Sand Contamination Recall (Recall 68C) — risk of sudden loss of propulsion and fire NHTSA Case: If referencing dealer/Jeep case → Case #94839085 Mileage: [insert mileage] VIN: [insert VIN] Complaint Description: My 2024 Jeep Wrangler 4xe is currently subject to two serious safety recalls: (1) a high-voltage battery recall requiring the vehicle to be parked outside and not charged due to fire risk, and (2) Recall 68C involving engine casting/sand contamination that can lead to unrecoverable loss of propulsion, engine failure, and potential fire. Jeep has notified me that no repair is currently available for either recall and has provided no estimated timeline for a remedy. As a result, I have been advised not to drive or charge the vehicle. This has left me with a vehicle that is unsafe to operate, unsafe to store, and unusable for daily transportation. I contacted Jeep Customer Care and the dealership for assistance. Jeep has only offered a limited 30-day reimbursement-based rental that requires me to pay out–of–pocket and does not cover the full period during which my vehicle is unsafe and unrepairable. Jeep has not provided a loaner or replacement vehicle despite the indefinite loss of use. This situation raises serious concerns because: •The vehicle cannot be safely driven, •There is a real risk of engine failure or fire while driving, •There is a risk of battery fire even while parked, •A remedy is unknown and unavailable, •Jeep has not provided a safe, usable transportation solution. I am filing this complaint because I believe the severity of these defects, the lack of an available remedy, and the manufacturer’s inadequate interim support pose a significant safety risk to me, my family, and the public. I am requesting NHTSA to review this matter. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I have two open recalls on my 2024 Jeep a wrangler. I’m afraid to drive the vehicle for fear of fire and Jeep stopping at any moment according to the recalls. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | Vehicle stops driving ; states to put in park and restart - recently happened while at airport picking up family ; called jeep, Stellanis, dealership - no help - active recall - requested buy back - crickets since. ; had happened as well in past - at dealership for 3 days - was told corrected. Still happening | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle has had two battery failure recalls and one engine failure recall in the 18 months that I’ve owned it. I can’t park the car inside. I can’t charge it and now the engine may catch fire. Stellantis/Mopar has no remediation for either problem. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | While I was en route to get a recall serviced my Vehicle powered off while I was driving, at a speed of 25mph, out of my neighborhood. The Dashboard instructed me to put the vehicle in park (P), press the brake and the start button to power on the engine. The check engine light remained on and the vehicle started driving real sluggish. I couldn’t get above 10mph. I pulled into a parking lot and sat called the Jeep service department where I was going to have it serviced. I informed them of the issue so they could look at it, if I made it to them. The warnings for the check engine light said service stability controls. I proceeded to drive very slowly with my hazards on and still on 10mph very ruggedly; then all of a sudden the vehicle started to pick up speed and the check engine light went off. I was able to get on the highway and safely make it to the Jeep service center where they checked my vehicle but could not find a problem. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Vehicle: 2024 Jeep Wrangler 4xe Recall: 78C / NHTSA 25V-766 Mileage: 6,975 miles Location: California Complaint: My 2024 Jeep Wrangler 4xe is under safety recall 78C (NHTSA 25V-766) for catastrophic engine failure, fire risk, and unexpected/unrecoverable loss of propulsion. The recall notice states that the engine may contain sand contamination from the casting process, which can cause sudden engine failure and a potential vehicle fire without warning. The biggest concern is that no remedy exists, and the manufacturer has stated the repair is “under development.” This means I am driving (or parked with) a vehicle that may suddenly lose power or catch fire. This creates a major safety hazard for me, my passengers, and the public. My vehicle has only 6,975 miles and is well within warranty, yet neither Jeep nor the dealership can perform any repair to address this safety defect. I am requesting NHTSA intervention to ensure the manufacturer provides a remedy, loaner vehicle, or buyback for unsafe vehicles with no available repair. Thank you. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | Jeep has issues two safety recalls 68C and 78C . 78C says that engine can be stopped anytime during driving on highway. But they are not fixing it. Battery issue 68C is going on last four years. Where is the accountability? How can they sell a new vehicle in 2024 when they already knew that it had a defective battery ? | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | I am filing this complaint because my vehicle is subject to Recall 68C (Battery Fire Risk), and the manufacturer's remedy is inadequate, subjecting me to ongoing risk. Immediate Safety Compliance Failure: I cannot safely comply with the required "park away from structures" directive due to my current living situation. Inadequate Remedy Concern: The proposed fix for 68C is software-based. This is insufficient because the previous software fix (Recall 95B for earlier models) failed, leading to continued fires. I demand that NHTSA investigate and mandate a permanent, physical solution (a new battery with a corrected cell design) for Recall 68C, not another potentially ineffective software monitor. Financial Harm: I am also incurring significant, unplanned financial damage (increased fuel costs, paid FPL charging fees) due to the manufacturer-imposed loss of the vehicle's electric functionality. This must be addressed as part of the recall solution. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Was driving car and on the intersection it failed to continue to keep going and immediately lost power and would only move at 3 miles per hour. Felt scared and at risk with my toddler in the car. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle experienced a complete and sudden loss of power, propulsion, and steering control WHILE DRIVING. The vehicle instantly shut down in motion and we were unable to accelerate, control speed, or safely maneuver, steering wheel locked. This created an immediate and severe risk of collision for myself, my spouse, and my young child who was in the vehicle at the time. There are multiple open safety recalls on this vehicle (including electrical system/propulsion defects), but no repairs or remedies are available, and the manufacturer is refusing to provide towing, inspection, or safe transportation. I reported the total power loss to the manufacturer. Despite this being an extremely dangerous event consistent with the recall symptoms, I was repeatedly told the vehicle is “safe to drive in gas mode,” even though they did NOT inspect it, did NOT ask for diagnostic information, and did NOT offer any safety assessment. They refused to authorize towing, refused to authorize inspection, and told me to pay out of pocket for a rental despite the vehicle being unsafe and unusable. The dealership also stated they have no way to repair the recalls and provided no solution or timeline and refused a loaner vehicle. The vehicle cannot be safely driven the 40+ miles to the dealership due to the prior failure. This vehicle is unsafe to operate, has already experienced the failure described in the open recalls, and the manufacturer is not providing any remedy, inspection, transport, or safe alternative transportation. We paid over $100,000 for this vehicle and currently cannot use it at all. I am reporting this because the defect has already occurred and poses a serious safety hazard to us and other drivers. We need NHTSA involvement because the manufacturer is refusing to address or acknowledge the danger despite documentation of total power loss in motion. This incident occurred MULTIPLE TIMES; date is a vague approximate. | Crash: No Fire: No | Unknown |
| Dec 2025 | STEERING,VEHICLE SPEED CONTROL,ENGINE | While driving on the highway my Jeep lost speed and power steering. All the warning lights flashed on and off while dinging. Dealership can't get a code to see what the problem is to fix correctly. Jeep has 2 dangerous recalls that could catch fire while driving or sitting. Both issues put my life at risk. Stellantis denied buy back. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Vehicle was suddenly completely disabled without warning with multiple lights and turtle emblem inside the dash. Battery which is a known problem defect was completely disabled. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Hi, I am writing regarding my leased 2024 Jeep Wrangler 4xe (VIN: [XXX] ), which is currently under both fire-risk safety recalls. I have been advised not to charge the vehicle and to keep it parked away from my home, buildings, and other cars due to the potential battery fire hazard. At this time, the dealership has confirmed that they are unable to perform the recall repair or provide a timeline for when the necessary parts and remedy will be available. As a result, the vehicle is not safe or practical to use and I am paying for a vehicle I cannot use for reasons intended. Given that the vehicle is unusable due to an unresolved safety defect, I am requesting an early lease termination or manufacturer-assisted replacement. I believe this falls under a reasonable expectation for relief when a vehicle cannot be safely operated and the manufacturer cannot complete the required recall repair within a reasonable timeframe. Please open a case for review and advise on the next steps. I am happy to provide any additional documentation you may need, including the recall notice and my communications with the dealer. I have called Jeep & Stellantis multiple times and neither are willing to help me resolve this issue. I have also opened a case with the BBB. Thank you for your prompt attention to this matter. I look forward to resolving this as soon as possible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM,WHEELS,ENGINE | Three active recalls on this vehicle currently and have not had the vehicle a full calendar year yet. Two pertaining to fire-risk recall which can result in increased risk of occupant injury and injury to persons outside vehicle. The recall instructions state there is an issue with battery and engine which can cause fire. The recall instructions state to not charge the vehicle nor park in garage and to park it outside away from buildings due to risk of thermal runway. The engine may contact materials which can also cause fire. Because of this, the vehicle is not safe to drive. My dealership (Jeep, Dodge, Ram, Chrysler in Englewood Cliffs, New Jersey) as well as Jeep has refused to provide a loaner vehicle or transportation assistance free of charge. They informed me I must pay out of pocket for a rental while the recall remedy is being developed causing me to pay for 2 vehicles at the same. There is currently no remedy for this issue and no timeframe of when it will be available. Stellantis has not provided any support despite the safety hazard and the fact that I cannot safely use this vehicle. This leaves me without transportation during a federally mandated safety recall involving a fire risk. I am requesting NHTSA review this issue and contact the involved parties to ensure proper handling of the recall and consumer safety. Thank you, | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE | I am filing a complaint with regards to the current recalls on the 2024 wrangler 4xe. My concerns are not only is this not a safe vehicle to be driving it is a lease, a lease that will devalue the car. Chrysler Jeep offered me a rental reimbursement which I can not afford due to the timeline they have given me. January for battery and “second quarter of next year” this could cost me over $7,200 (up to $60 a day with a wait time of 6 months to wait for a repair) along with my monthly lease payment and insurance I have to pay on car that I feel unsafe driving I can not afford to pay upfront for a rental. Not sure if this is a breach of contract on their end. To ask someone who needs car for work to drive a vehicle that could catch fire or loose power while driving is unacceptable. There is also an artilcle on wtol.com stating there is a DO NOT DRIVE issued for this particular model published 11/18/25 I want some sort of resolution asap. As of now I am not driving car. Was also told by Stellantis they would tow my car and give me a loaner. They disconnected my call never noted it in my file and when I called back they had no idea who told me that. | Crash: No Fire: No | Unknown |
| Dec 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Vehicle: 2024 Jeep Wrangler 4xe My vehicle has two separate critical safety recalls with no remedy available: High-voltage battery fire risk (vehicle may catch fire even when parked; cannot charge; must park outside). Recall 68C for engine contamination with sand causing catastrophic engine failure, fire, and sudden loss of propulsion. Jeep states that repair parts are unavailable for both recalls. This makes the vehicle unsafe to drive, unsafe to charge, unsafe to park near structures, and unusable for transportation. I am requesting NHTSA intervention to compel Stellantis to provide a remedy or repurchase the unsafe vehicle. | Crash: No Fire: No | Unknown |
| Dec 2025 | ELECTRICAL SYSTEM | Radio keeps resetting it self, the screen freezes then shuts off. Now the door locks are not working correctly. Ever since I bought the jeep brand new the key fob does not always unlock the doors. Jeep dealership along with the engineers do not know how to fix the issue | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN | On October 12, 2025, while I was driving, the vehicle abruptly shut off, locked up, and completely stalled while in motion. This created an immediate and serious hazard to my safety and to other drivers on the road. I contacted Jeep to report the incident, but I was informed that no service appointments were available for several weeks. I was also told that Jeep currently does not have a repair or remedy for this issue. At present, Jeep has acknowledged a safety defect, has no available solution, and cannot perform a timely repair. The vehicle is unsafe to operate and cannot be used for its intended purpose. I rely on reliable transportation for my personal and professional obligations and cannot be without a safe vehicle for an extended period while Jeep attempts to resolve a known safety problem. Given that Jeep is unable to repair the defect and is effectively in breach of its warranty obligations, I am requesting that Stellantis Financial Services immediately terminate my lease without any early termination fees, penalties, or additional charges. I must obtain a dependable vehicle from a manufacturer that can provide safe and operable transportation. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | I am filing a complaint regarding my 2024 Jeep Wrangler under an active safety recall involving the high-voltage battery. Jeep has stated that there is no repair available and advised owners not to charge the vehicle and not to park it in a garage or near structures due to a potential fire risk. This creates a major safety hazard, and I am unable to use the vehicle as intended. The recall has caused: • Loss of use • Safety concerns for my home and family • Diminished value of the vehicle I am requesting NHTSA to investigate the delay and require Jeep/Stellantis to provide an immediate remedy, repairs, loaner vehicle, or buyback. | Crash: No Fire: No | Unknown |
| Dec 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler 4xe is under two active safety recalls: Recall 68C (NHTSA 25V-741) involving high voltage battery fire risk, and Recall 78C (NHTSA 25V766) unexpected and unrecoverable loss of propulsion which is also currently unresolved. Recall 68C instructs owners NOT to recharge the vehicle and to park it away from structures due to potential fire. No remedy exists for either recall. The vehicle is leased and cannot be used normally or safely. Stellantis has not provided a remedy, replacement, or loaner. I am requesting NHTSA review due to the severity of the defects, the lack of an available fix, and the significant safety impact to consumers. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | .I am submitting this complaint regarding the handling of two safety recalls affecting my 2024 Jeep Wrangler 4-Door 4xe, which I learned about through my “November Vehicle Health Report” email on November 22, 2025. Since then, I have been in ongoing communication with Jeep, Chrysler Customer Care, and Mopar; however, they have not provided sufficient guidance. 1) Recall 68C: The Vehicle Health Report included a link to the FCA recall notice advising owners to “refrain from recharging” and to “park away from structures and other vehicles.” Chrysler emailed on November 26 offering a 30-day rental reimbursement tied only to Recall 68C, but the amount does not cover an equivalent or safe winter-capable vehicle for our region. 2) Recall 78C: I have been unable to obtain clear information regarding Recall 78C. The Vehicle Health Report included minimal details and no link to the FCA documentation. I found the Part 573 Safety Recall Report (25V766) on the NHTSA website while trying to determine if the vehicle was safe to drive. Chrysler Customer Care repeatedly avoids answering whether a “do not drive” advisory exists for 78C and continually redirects me to the 68C guidance. The NHTSA representative I spoke with was also unsure why Chrysler did not select either advisory checkbox (Do Not Drive / Park Outside) on page 3 of the 78C report, leaving owners without essential guidance. 3) Impact on Safety and Daily Life: My household relies on a single vehicle. With no safety guidance for 78C and an engine warning light that appeared on October 3, 2025—along with electric mode not functioning that day, which required service at the Jeep dealership—we determined it was safest not to drive the vehicle. We have now been without transportation for seven days. We kindly ask NHTSA to help us (and other customers) secure clear 78C safety guidance and an equivalent transportation solution until the recall is resolved. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My 2024 Jeep Wrangler 4xe has two serious safety recalls: A7C and 68C. Recall A7C states the vehicle may lose propulsion while driving, which can cause a crash without warning. Recall 68C states the high-voltage battery may be damaged during normal use and may cause a vehicle fire. Jeep instructs owners to not charge the vehicle and to park away from structures. The manufacturer states that no remedy is available for either recall. This makes the vehicle unsafe to drive, unsafe to park at home, and unusable as designed. The manufacturer has provided no timeline for repair. This is an unresolved, dangerous safety hazard. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,AIR BAGS | I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the OEM states the vehicle is “safe to drive” while also instructing me not to park the vehicle indoors, near other vehicles, or near structures due to the risk of fire. This guidance is contradictory and makes normal use of the vehicle unsafe and impractical. I must drive to work and park near other vehicles and buildings, which the manufacturer says not to do. In addition, the vehicle also has an unresolved airbag recall with no fix available. The vehicle is leased, yet I have been told I cannot exchange the vehicle or exit the lease without paying the full remaining term, even though the vehicle cannot be safely used as intended and has no available remedy. I am requesting that NHTSA review whether a vehicle that may catch fire and cannot be safely parked should be considered safe to operate, and whether interim consumer protections or remedies should be required when no repair exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |