Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
604 Total complaints
10 Crash reports
3 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
3 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 66
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 59
ENGINE 51
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 48
UNKNOWN OR OTHER 46
ELECTRICAL SYSTEM 44
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 19
POWER TRAIN 18
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 17
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 15
604 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | Was driving about 35 miles per hour on a two lane canyon road when the vehicle suddenly just shut down and completely lost all electrical and power steering. I was trying desperately to steer the vehicle to the side of the road as I quickly approached a father and his two daughters riding bikes and just missed them as I was screaming out the window for them to hurry forward. Was incredibly distressing and have never been so scared. The vehicle did get to the side of the road to a stop. | Crash: No Fire: No | Unknown |
| Nov 2025 | POWER TRAIN | There are 2 open safety recalls on this vehicle. One for stopping which it already did and one for fire. My vehicle stopped and lost all power while going 35 mph. I am not safe in this vehicle and want my lease voided. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE | 2024 jeep 4xe constantly won’t engage in hybrid mode and will blow out thick white smoke from the exhaust (Not exhaust fumes) engine has become abnormally loud and idles very high. Oil percentage went from 90% to 0 just sitting idle in the driveway with in 10 mins resulting in 3 oil changes before 5,000 miles | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | Component/System: The high-voltage lithium-ion battery pack (specifically, faulty battery cells within the pack). There is currently no fix for this. There is a severe safety defect with the Jeep 4xE. This recall (Fire risk) puts my safety, as well as others' safety, at a very high risk. It has caused a threat to immediate danger due to the increased risk of death, serious injury, or significant property damage, just to name a few (with death being the biggest concern). This problem has been confirmed by Jeep/Stellantis on their website, advising owners to park the vehicle outdoors and away from structures and not to charge the vehicle until a remedy is available. Dealers don’t have a fix for this. The manufacturer's guidance (not charging, parking outside) renders the vehicle effectively unusable as designed. The safety recall is linked to internal cell damage in the high-voltage battery. My vehicle uses regenerative braking to recapture kinetic energy. Given that the manufacturer advises against charging and that the fire risk is higher with a full battery, I believe the operation of the regenerative braking system, which continually attempts to increase the battery's state of charge, should be considered a contributing factor that exacerbates the underlying defect during normal driving conditions. No warnings or messages, or other symptoms have yet been noted. | Crash: No Fire: No | Unknown |
| Nov 2025 | STEERING,SUSPENSION,WHEELS | The steering wheel shakes a high speeds over 70 on highways . I’ve had it in and have had the steering wheel replaced . Another time the dealer thought it was the “death wobble” then said they didn’t find anything wrong but said it was a problem with the battery making the car heavy . This problem was not occurring previously and I drive this car every day. It does not feel right or normal . I’ve had it in over 3 times and they have not been able to find or duplicate an issue . There is a death wobble issue with Jeep but I cannot get the dealership to help with the problem . | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | I do not feel safe to operate my vehicle or have it parked at my residence. I have contacted the dealership and they told me to contact stellantis. There’s currently no fix for the fire issue. The original recall months ago I contacted my dealer and I was told my Vin was not on the list. I spoke with the stellantis and they told me that the recall just happened. They had a similar recall months ago. Somehow my Vin wasn’t listed, but now my Vin is listed for the same recall. They also have another open recall where the vehicle shut off completely while driving a friend of mine who has the same exact model color in year has already experienced this. What’s to say that a month from now my vehicle won’t also have that recall and I don’t have an accident on the highway while driving it. I would like the vehicle to either be taken back or to be switched out with a safe vehicle. I fear for my safety and my family Safety owning this vehicle. If I place the vehicle outdoors and follow all instructions, I’m devaluing the vehicle because it is Garage kept and not a daily driver. I also cannot use the feature of electric, which is why I purchased the vehicle, but I am still expected to pay for it and keep this vehicle with an open recall that has no resolution. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | While driving the vehicle, complete loss of power was experienced due to the recall. I had to pull over to the side of the road and was luckily in a safe space. However, had I been driving on main roads, I could have gotten into an accident. While this recall has been temporarily fixed at this moment, a permanent fix has not been done. Also, since my lease in March 2024, the vehicle has been in the shop several times due to the inability of the vehicle to be filled with gas. My vehicle will be almost completely out of gas, and I can still only put 12 gallons of gas in the car. My dealership had the car in their shop for over three weeks total (on 2-3 occasions), and no resolution was made. I’m still having issues filling up my car on the regular. And now, with the most recent recall, I will be filling my car up a lot more. This vehicle is a mess and they need to rectify the situation and issues immediately. With the winter months approaching and the possibility for snow, I am now at the disadvantage of having to park my car away from my house, not use the electric functionality and leaving it unprotected from the elements. This is unacceptable. I traded in my 2019 6 cyl gas powered Wrangler for the sole purpose of having the electric functionality, and now I’m stuck paying a MUCH higher car payment for a vehicle I am unable to drive in electric format. AND let’s not forget that it’s a safety hazard. I do not feel comfortable driving this vehicle and putting my family in it. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The battery died multiple times and has been replaced costing multiple days without transportation. Battery caused additional part repair and has been recently repaired. This is the 5th time going into shop for recall/issues on my vehicle with only 10k miles on it. Now with the safety recall with no solution I do not feel confident that this vehicle is safe and reliable for my family and daily life. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | The contact owns a 2024 Jeep Wrangler. The contact stated that the infotainment screen glitched while using the Navigation system and other features. The contact then received notification of NHTSA Campaign Number: 25V710000 (Electrical System) and NHTSA Campaign Number: 25V741000(Electrical System); however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000. | Crash: No Fire: No | 10,000 |
| Nov 2025 | ELECTRICAL SYSTEM | Cannot charge now due to pending recall | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | I have had multiple issues with this vehicle including • A failed sensor resulted in the loss of traction control, four-wheel drive, and ABS brakes, making the vehicle unsafe to operate. • A fuel sensor malfunction caused gasoline to backflow and spill during refueling. • On a separate occasion, the vehicle shut off completely while driving, leaving me without control of the vehicle. There are now 2 recalls on the vehicle. 1 for the vehicle randomly turning off and the other for potential to catch fire. Neither of which the dealership or Stellantis has issued a fix and are saying it’s “safe to drive”, however I failed my inspection a few months due to a torn windshield wiper because that is a safety risk. | Crash: No Fire: No | Unknown |
| Nov 2025 | UNKNOWN OR OTHER | I began having massive roof leaks on 27 February 2025, seven days after purchase, resulting in me taking my vehicle back to the dealer for roof leak repairs (1" repair attempt). I also took my vehicle back to the dealership again on 4 March 2025 for a second roof leak (2" repair attempt). On 7 April 2025 after torrential rain, my vehicle roof leaked again for the third time resulting in a call to the dealership for status. On 8 April 2025, I took my vehicle back to the dealership for roof leak repair after the vehicle roof leaked again over night resulting in the (3rd repair attempt/4th roof leak). On 14 April 2025 I took my vehicle to the dealership for roof leak repair, which was the 4th repair attempt. My vehicle remained at Classic Chrysler Dodge Jeep Ram of Arlington from 14 April 2025 through 28 April 2025 (14 days). On 30 April 2025, two days after getting the vehicle back from the dealership on 28 April 2025 the roof leaked yet again only worse than previous leaks being that the roof was leaking on both the drivers and passenger sides resulting in water damage to both doors and it's electrical components, the dashboard and it's components, the seats, floorboard and the bottom of vehicle had started presenting with rust. On 2 May 2025, after checking the vehicle after rain the night before I determined that the vehicle roof had leaked yet again resulting in 3-5 inches of rain puddling in the floorboard of the vehicle and the instrument panel was skewed, water dripping from under the dashboard and speakers, the driver side seats were soaked and water running down the passenger side door and window. This vehicle has leaked from the roof on 13 separate occasions. Including being in the shop for 35 days from Sep 2- Oct 8, 2025 and is currently in the shop again gor the same roof leak issue. | Crash: No Fire: No | Unknown |
| Nov 2025 | ELECTRICAL SYSTEM | I was sitting in a drive through and my car binged, on the dash a pop up appeared that said “Hybrid Mode Unavailable” and my vehicle cut itself off and put itself in park. I cut the vehicle back on and the engine light came on. I rolled up a little bit and it did the same thing again. I cut the vehicle back on, put it in esave mode and found a parking spot where I cut the car off and aat for a little bit. When I cut it back on, I put it in esave made and was able to drive home without it throwing the error again. The check engine light stayed on until I went to the dealership. I was already scheduled for an oil change and the checked the engine light while I was there. They set up to repair another recall on the vehicle. They cleared the check engine light and said it was related to the electronics in the vehicle. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | Received over the air Uconnect software update immediately thereafter, vehicle began stalling and putting itself in park before Jeep issued recall A7C (NHTSA 25V-710). Vehicle was towed to Glendale Jeep (Glendale, CA) on 10/11/25 and returned 10/24/25. Dealer mis-stated vehicle out by date on repair order. Upon receiving vehicle back and driving, still noticed a lack of power when accelerating. On 10/26/2025 vehicle infotainment system stopped working, and all infotainment-controlled safety related features stopped working (Collision avoidance, Back up camera etc.). I Reported incomplete repair back to dealer on 10/27/2025. Dealer states that they cannot accept vehicle back for repair as the fix they provided was only temporary. Jeep only provided them a temporary fix and Jeep has not released a complete comprehensive fix. Dealer never disclosed this repair was only temporary when the vehicle was picked up, despite having knowledge of this. Dealer now states that they cannot accept vehicle back or any affected vehicles at this time because they have too many affected Jeep on the lot awaiting the temporary repair. Contacted Jeep numerous times and filed claim. Jeep is delaying rental reimbursement payment under their wave program and not directly providing direct rental replacement vehicle either despite having been sent receipts and proof of repair work order. My vehicle and other Jeeps are not safe to drive with the temporary fix Jeep provided, as the safety features are not functioning. Additionally, The dealer should have not released the vehicle back with knowledge that these safety systems may be compromised. It puts my safety and the safety of other motorist on the road at risk. As of 10/28/25 ,Jeep and the dealer have not provided any instructions on what to do or how to proceed. Vehicle cannot be repaired at this point. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | On October 11, 2025, while traveling approximately 50 mph, my 2024 Jeep Wrangler 4xe suddenly and without warning lost motive power. The vehicle rapidly decelerated to around 10 mph. Thankfully, no vehicle was immediately behind me; had there been, a rear-end crash likely would have occurred. I was able to pull to the shoulder and had to completely shut down and restart the vehicle to temporarily restore power. I drove the vehicle directly to the authorized Jeep dealership after the incident, and it has remained there since that date. A recall related to this exact failure was issued afterward. My VIN is confirmed as included, and NHTSA status currently shows “Recall Incomplete — Remedy Not Yet Available.” Despite the safety failure already occurring and no remedy existing, Jeep Customer Care closed my case prematurely. I do not feel safe operating this vehicle until a repair is defined and completed. I am reporting this because the hazard remains unresolved, and owner support and protection feel inadequate. This defect occurred before the recall announcement and represents a confirmed loss-of-power safety event that could have resulted in a serious crash. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | On [XXX] I was driving down hill at a good speed, when all of a sudden my car completely turned off and almost threw me through the windshield. I found out that this was a result of an OTA update that I was not informed of. After this occurred and I finally got my vehicle to start, all the electric started glitching and the rear view camera only operates sometimes. This car is very dangerous I will not get back in it ever again. My vehicle is at Coastline Chrysler in San Juan Capistrano, California where it will remain as I do not intend on ever getting back in it again. I am requesting to get out of the last 11 months of my lease and a full refund for 25 lease payments as well as my $4500 cash deposit upon leasing. I am in a rental and I cannot afford it so I need immediate action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | I lease a 2024 Jeep Wrangler 4xe (VIN [XXX] ). On 10/23/2025, while traveling about 50 mph, the vehicle suddenly lost propulsion and the dash displayed “Put in Park to drive.” I had to coast through traffic, stop, shift to Park, and fully restart to regain drive. Within minutes it recurred. This defect is unpredictable and dangerous. I regularly commute on the Ohio Turnpike at highway speeds and I cannot risk driving this vehicle because it can cut power without warning, leaving me unable to accelerate while surrounding traffic closes in. I am avoiding highway use entirely and limiting all driving due to the high risk of rear-end collision during a power loss. The vehicle is unsafe to operate until a permanent remedy exists. Background: the vehicle has previously exhibited powertrain/electrical issues (including overheating) and spent ~2.5 weeks at the dealer over the summer. Early incidents occurred under 18,000 miles. Recall context: Mopar and NHTSA show an open safety recall A7C / 25V-710 on my VIN for loss of motive power; status “remedy not yet available.” The vehicle is available for inspection by NHTSA or the manufacturer. I can provide screenshots/video of the “Put in Park to drive” message and repair records upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | Over-the-air firmware update that caused an in-motion shutdown while driving. various dash lights came on, shift to park indicator flashed, loss power, steering wheel stiffened up to the point it wouldn't move. There were no warnings before it went haywire. My family's safety was at risk as we were driving and it put us in danger and had to carefully get to the side of the road. We had it towed to Jeep where they say they fixed it but we have no trust to drive it now. The service advisor at the Jeep dealerships said "it looks like someone at Jeep pushed the big red button and sent out an update that wasn't ready yet" which is a huge concern for all Jeep owners. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | A software update was pushed put to the Jeep via over the air update on or around 10/10/2025. After installation, Jeep unexpectantly shut down while driving. I was doing approx 35 miles per hour 1/2 mile from my house in the first drive after the update happened. All power to the jeep was lost and I was forced to drive off the road as i no longer had any abiblity to accelerate. After pulling off the road I was able to press the brake and start the vehicle. It started but only went another short distance before losing power again. This happened muiltiple times before I was able to make it back to the house. THe check engine light also appeared.The loss of power was 100% attributable to the software update as per many Jeep forums. This update was rolled out OTA on a Friday and with the dealerships closed over the weekend I had to find other transporation as my vehicle was bricked. Received the car back from the dealer on 10/22 after a system control software update. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,SUSPENSION | Car was shaking over anytime went over 70miles an hour. Would not stay in lane . Steering dampener was replaced . Car continues to do this when I hit a bump. I’ve taken it back two more times, the dealer says they cannot duplicate the problem and therefore cannot fix it . It pulls completely to the other side and snaps back . They said it’s because the back is heavier than the front . They claim my tires are ok and everything looks good . It does not feel good and it does not feel like it did when I purchase the car . I drive it every day and my passengers have also noticed the problem . I am getting close to the end of my warranty and I have a feeling the dealer is going to let it run out and then tell me they found the problem . | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Since buying this jeep in 2024 I have had numerous issues that jeep has not been able to resolve. The first issue I experienced was the key-fob not being able to unlock the doors or start the jeep. Tomball Jeep kept my jeep for about 3 weeks trying to figure out what is causing the issue, with the help of the engineer team they could never figure out the problem. I am still experiencing this issue as of today. Around September 2025 I started experiencing issues with my radio turning itself off and rebooting by itself, other times all it would do is give you loud noise of static and then reboot. This affects the jeeps back up camera and all the electronics on the dash. Then the weekend of October 11,2025 my jeeps powertrain stopped and gave me a notice to put my jeep in park and restart the engine, this happened as you were driving down the highway no matter what speed you were going. I had taken my jeep to the dealership on October 13,2025 and jeep wanted to keep my vehicle for 5-7 days for diagnosis without giving me a loaner vehicle for me to get back and forth to work. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | I received a Uconnect update message on 10 -11–25 after doing that update my check engine light came on and my vehicle stalled out losing power multiple times on a highway with heavy traffic. I was asked to drive the vehicle to the Jeep dealership Heritage Jeep in Harrisburg, Pennsylvania they told me they would have to keep my jeep. They did not know how long they would have it and they were working with Chrysler. As a nurse and a single 60-year-old woman I had no other transportation. I asked if I could bring my Jeep in the following week to see if an update would be available when I left the dealership, the engine light was off and the vehicle was running fine. On Friday 10 –17–25. I received another message that an update was sent from UConnect on 10-14-25 my engine light came back on and I lost several electronic features related to temperature reading, remote start, and some safety related services. I took my Jeep back up to Heritage Jeep. It is there now. I had to take a shuttle home and I have no way to get to work they are not sure how long they’re going to have it. They are not sure if I will be able to get a rental car covered by Chrysler. I went to enterprise and they had no Chrysler available to rent due to this issueThere is no timeframe for fixing this situation and it has already cost me over $500 due to a missed weekend getaway 10-17-25. that I had to cancel on 10-17-25. I missed a day of work today and as a registered nurse today will cost me close to $350. I am afraid to drive my vehicle now after having it stall in traffic and almost being sideswiped when it stalled at a red light the Jeep dealership Informed me they are not getting much information from Chrysler. I am paying $725 a month to lease this Jeep and now I’m afraid to drive it and according to the dealership, they don’t know when an update will be coming in to fix the Uconnect problem this is absolutely unacceptable and I need assistance with this problem. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE,FUEL/PROPULSION SYSTEM | Due to a recent over the air update which impacted the hybrid system, the car would lose all power and require to stop the car completely and restart the vehicle. This is a known issue that has been acknowledged by Jeep/FCA. After it occurred the first time, a check engine light came on and stayed in. The stalling event occurred approximately 5 times in a short trip with several of our small children in the vehicle. Luckily, we were driving on local roads with the ability to pull over without putting ourselves in danger, but cannot fathom how Jeep would put thousands of drivers at risk, especially if they were driving at high speeds or maneuvering. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | On 10/4/25 while driving my 24 Jeep Wrangler 4Xe, the vehicle suddenly stopped accelerating while in driving approx. 30 MPH in a roadway. Several warning lights came on the dash, including a green turtle symbol, the battery light and the plug light. The instrument cluster then went dark and came back on stating the vehicle was in "Turtle Mode" and speed would be limited. The vehicle then would not go over 5 MPH. and would not switch to gas only (E-Save) mode. I narrowly avoided a collision and was able to pull over out of traffic. I shut the vehicle down for approx. 10 mins. It then restarted and drove the rest of the way home without issue. I made several attempts to call Fitzgerald Countryside Jeep to get it serviced, and tried to make an appointment on their website but never received confirmation. On 10/10/25, the vehicle would not start after being plugged in overnight with a full tank of gas and stated "Service Charging System" After waiting 10 mins, the vehicle started normally. On 10/13/25 while backing out of a parking space, the vehicle shut off without warning and would not turn back on. I was able to push the vehicle out of traffic back into the spot. The vehicle would not turn on. The vehicle had to be towed to Dayton Andrews Jeep where I was advised the batteries were replaced. The propensity for the vehicle to suddenly stop accelerating without warning is dangerous and creates a high likelihood of a crash. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | Please see attached document. | Crash: No Fire: No | Unknown |