Complaint volume
650 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
650 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
650 Total complaints
10 Crash reports
4 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
4 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 69
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 63
ENGINE 52
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 52
UNKNOWN OR OTHER 48
ELECTRICAL SYSTEM 47
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 21
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 19
POWER TRAIN 19
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 17
650 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Software update causes vehicle to completely loose power after two minutes or so of driving. Very serious problem and dangerous. Requires stopping vehicle immediately and rebooting. Happens again and again. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | Vehicle did over the air software update overnight. First drive the vehicle after approximately half a mile engine stalled out electronics went off. Vehicle lost communication with key would not restart. MIL light showing many codes on reader. Several power cycles vehicle run, but cut out further three times once on a freeway underpass. The hazard flashing lights would not work dead on key. Restarted it after five seconds limped to parking lot. Came back after shopping vehicle seems OK. Very dangerous issue complete loss of power. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Completed the 'Uconnect' Update last night. This morning it drove for about 30 seconds before it completely shut down and the check engine light came on. Neither the electric, hybrid or gas engine would work. I was able to have it drift/coast to the left to park it. Turned it off and back on and it made it home. It was then towed to the dealership. My safety would be at risk if someone hadn't realized what was happening and had run into me. The vehicle has been taken to the shop, they won't diagnose it until Monday, but I did send them a video of the error. No warning lights prior to the car losing power. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | The Jeep stop while driving reduced speed, the dashboard said shift to P AND that it was not safe to drive due to performance. The check engine light is on and will not turn off, the jeep will not drive in electric mode. Also there was an update with Uconnect. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | While driving, a warning suddenly appeared stating “Electronic Stability Control Failure.” Immediately afterward, the vehicle stopped accelerating and automatically shifted from RUN to ACC mode with no throttle response or acceleration control. Traffic was moderate, and when the vehicle abruptly lost propulsion, several cars behind me had to brake hard and nearly collided with my vehicle. I was able to coast and pull off the roadway safely, but it was a dangerous situation that could easily have caused an accident. This failure occurred without warning, and the vehicle has a history of prior powertrain and driver-assistance system issues, including repeated “Four Wheel Drive Service” and “Electric Power Steering Fail” warnings earlier in 2025. The most recent event on October 11, 2025, was the most severe and created a serious safety hazard. Vehicle: 2024 Jeep Wrangler 4xe Mileage: approximately 10,000 miles Condition: Leased, well maintained, all service performed at authorized Jeep dealership | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After software update jeep will not drive | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | As I was driving the car on the highway, the engine light came on, then the "D" for drive gear started flashing and I could no longer accelerate or give the car gas. The only option was to "coast" across several lanes to the break down lane, put the car completely in park, shut off the ignition, and then restart the vehicle to drive again. This happened to me at least 7-8 times today (5 times while on the highway and a few while on other roads leading to and from the highway). I was unfortunately already on a drive to drop my children off somewhere so I had no choice but to complete the ride to the destination, then drive back home to park the vehicle. Needless to say, it's a very scary situation when you can no longer accelerate with cars coming up quickly behind you and you are unable to do anything but try to coast to a safe place to put the car in park and shut it off. It also happened to me while crossing an intersection and oncoming traffic from the other direction that then had a green light was swerving around me. I tried calling Jeep customer service to ask if it's a widespread issue and after 20 minutes on hold, the customer service rep came on to simply say their system is down and they're currently unable to assist anyone. I was almost in several accidents because of the issue and hope they send out a warning to all of those affected, assuming it was more than just my vehicle, because this seems to be occurring every since there was a mandatory software update yesterday. This happened at different speeds, in both electric and gas mode, and once while stopped at a red light, so there appears to be no consistent condition under which it occurs. It just unexpectedly happens and you need to pull somewhere safe with minimal control because of the lack of being able to accelerate (esp. if it occurs while you're on an upward slope because the ability to coast is almost nil). | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My car will abruptly lose all power will driving down the road and the dash directs you to put it in park and restart the vehicle. This requires coming to a complete stop in the middle of the roadway. This happened 10x in a 30 mile drive and at times at highway speeds. Forcing me to either stop in the middle of the freeway or hope i can get to the side of the road to pull off. This is extremely dangerous and from my early research this is happening to all 4xe wranglers after a failed update last night. Jeep is advising people to drive the car in gas mode (which it does not have) but all 3 hybrid modes have the same result. Someone is going to be seriously injured or killed because of this issue. Nobody should be driving these vehicles like this and i dont know what my 18 year old daughter would have done if she was driving on the highway. This emergency needs immediate attention not the response from Jeep that they will “look into it monday” | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | After my UCONNECT software updated today 10/11/25 my car has not been driving right since. I can’t drive more than 20ft without it stopping flashing “shift to p” all my gears are lighting up i put the car into park with my foot on the break it flashes 3 different other issues then reverts back to my MPH, i am not able to shift it back into drive i have to then turn the car completely off then turn it back on shift it into drive. Happened on a major road with heavy traffic NOT SAFE. i managed to do a hard factory rest and drove it on E-SAVE which i was able to get the car to my house without having to pay $350 for towing. I’m praying it can get me to work on monday and this will be fixed by then because i cannot afford to miss work let alone pay for a rental due to JEEPS MISTAKE!! I pay a lot of money for this car which is a 2024 Jeep Wrangler Sahara 4xe with less than 20k miles never had any other issues with it until now. VERY DISAPPOINTED! | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | After accepting a prompted Uconnect over-the-air (OTA) software update, my 2024 Jeep Wrangler 4xe began experiencing complete loss of motive power while driving. The vehicle suddenly lost acceleration capability and had to be restarted multiple times. I took the vehicle to McPeek’s Chrysler Dodge Jeep Ram in Anaheim, CA, where technicians confirmed that multiple Wrangler 4xe vehicles had arrived the same day with the same failure following the same Uconnect update. The dealership performed a rollback to the previous software version, but the issue was not resolved. During the post-rollback road test, the technician confirmed that engine and propulsion issues persisted, and my service advisor advised that the vehicle was unsafe to drive. As a result, the Jeep was not released back to me and remains at the dealership pending further direction from Stellantis engineering. Diagnostic codes reported by other affected owners and visible in forums include U0293-00 (Lost communication with hybrid control module), U0010-00 (CAN bus communication failure), and P1E1D-00 (Hybrid control processor fault), which appear consistent with a communication breakdown between the Uconnect and hybrid powertrain systems. Jeep Customer Care has opened case #[XXX] for this incident and is coordinating with the dealer. This appears to be a safety-related defect, as the vehicle can unexpectedly lose power while in motion. Dealer: McPeek’s Chrysler Dodge Jeep Ram 1221 S Auto Center Dr, Anaheim, CA 92806 (714) 635-2340 | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | October 11, went to the grocery store and parked. Upon shutting off the vehicle, it asked to push an update. I said ok, plugged the charger into the charging station and went shopping. About an hour later I left the parking lot. Made it 200 yards and the vehicle shutoff and started to come to an abrupt stop. I was in a 40 mph zone, and the person behind laid on their horn and swerved. My vehicles check engine light came on, and it was still in drive with the dashboard displaying a flashing D. I put it in park, shut it off and put the flashers on. Once I restarted, CE light was still on, but it let me put it into drive and move. I made it another 200 yards and it did the same thing. Pulled over again and parked. This time, I selected e-save to run on fuel. It was driving a little strange to me, but I was able to make it home (4 miles) safely. I’ll be taking it into the shop as soon as I possibly can. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | On 10/10/25, an Uconnect update appeared on info center console. I pressed the update now button and went into a store. After re-entering my vehicle, I drove one block and a message appeared on the dash that stated ‘Service Charging System’. At the same time as this message appeared while driving, the car abruptly shut down in traffic, nearly causing a collision with a vehicle behind me. After trying to restart for about 25 minutes, the car restarted and I was able to drive to my destination. On the morning of 10/11/25, I started to drive the vehicle to the mechanic. After about a minute of driving, the check engine light came on. Then about 2 minutes later, the vehicle abruptly shut down while driving, again nearly causing another collision. A message displayed to shift in park and restart. I followed these directions as I also made a call to the dealership to advise of this issue. The vehicle restarted and I was able to drive for another minute and vehicle shut down again while on the phone with the dealership. On the way to the mechanic, this issue happened several times more. Steering was also lost during this issue. Many complaints online are of this issue. Mechanic pulled codes as well. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,POWER TRAIN,ENGINE | While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles? | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | Car is locking up and saying “press P to start” and shift gear lights start blinking. Check engine light is also on | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM | After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After automatic update, the vehicle lost propulsion and stopped at the middle of the road. All lights came on. Lost power steering as well. Restarting the car clears the lights except check engine light. It happened 2 more times on my way home. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | Performed uconnext update last night and this morning car completely lost power on the highway. Power steering also did not work and unable to provide gas to car to accelerate. Dead stopped on highway. Dealership then tells me it is “safe to drive but will continue stalling out” | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | 2024 Hybrid. Vehicle shuts down while driving. Driver had to pull over to shut vehicle down and then restart it. Very dangerous situation. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The engine shut down while driving | Crash: No Fire: No | Unknown |