Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
604 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | Uconnect software update caused the car to stall and for CEL to turn on. While in D, got a message to shift to P to go back into drive. This is widespread across 2024 4xe vehicles and is a major, major hazard to drivers and drivers of other vehicles. If one of these goes dark on a highway, it could lead to serious injury or even death. Horrible. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | My car was stalling out every 30 second while I was driving. The dash would immediately tell me to put my car in park. Once I put my car in park, my car would lock up and not let me shift back into drive unless I turned the car off and back on again. This is extremely dangerous as my car just shuts down mid driving. The car is currently at the dealership being inspected and they have not fully confirmed what’s going on. The check engine light came on also the low tire pressure came on as well even though I did not have low tire pressure because it was showing my gauge in my gauge was normal. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | The latest Uconnect 5 update was performed by the Jeep dealership on my 2024 Wrangler 4xe on October 11th, 2024. After leaving the dealership, the vehicle shut off while driving and displayed a message instructing me to “shift to Park.” I lost propulsion and power steering, creating an immediate safety hazard. The dealership had just completed the update and told me it was safe to drive. Based on reports circulating among other 2024 Wrangler 4xe owners, this appears to be a widespread issue linked to the most recent Uconnect 5 update (released around October 10, 2025). Please investigate this issue as a potential safety defect related to the software update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Completed the 'Uconnect' Update last night. This morning it drove for about 30 seconds before it completely shut down and the check engine light came on. Neither the electric, hybrid or gas engine would work. I was able to have it drift/coast to the left to park it. Turned it off and back on and it made it home. It was then towed to the dealership. My safety would be at risk if someone hadn't realized what was happening and had run into me. The vehicle has been taken to the shop, they won't diagnose it until Monday, but I did send them a video of the error. No warning lights prior to the car losing power. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Software update sent to vehicle 10/10/2025. Allowed update as I was parked for afternoon. In the evening I attempted to drive for dinner. Vehicle suddenly lost propulsion, all warning lights came on, vehicle went to neutral, lost power steering, coasted to sudden stop and message stated shift to park and press start. Which I did. Same thing happened again in just a few feet in the middle of an intersection nearly causing an accident. Jeep is not answering their phones. Dealership is saying to have it towed. I want Stellantis to take this vehicle back. Too many issues. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Was driving on the freeway at 65 mph. Engine cut off completely and said to put it in park. No forward propulsion. This happened 2 times in a row. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle completely shuts off while driving. Forced to come to a stop and restart. Started happening after over the air update to the u connect system. Happens 6 times on 20 mile drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | After the the latest U-connect update, my jeep will not run after about 30 seconds while driving. Stalls while in motion. Will restart, but then shuts off again. Has an engine code on dash. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Updated the Uconnect Software, went grocery shopping, on way home from store car completely shut down on the highway, said to put it in park to restart. Software updates shouldn’t cause complete power failure. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | Car lit up while driving with multiple warnings, check traction control, check charging system, etc. wouldn’t power off or drive or go into neutral. Had to tow. Stranded in dangerous area with no warning. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | October 11, went to the grocery store and parked. Upon shutting off the vehicle, it asked to push an update. I said ok, plugged the charger into the charging station and went shopping. About an hour later I left the parking lot. Made it 200 yards and the vehicle shutoff and started to come to an abrupt stop. I was in a 40 mph zone, and the person behind laid on their horn and swerved. My vehicles check engine light came on, and it was still in drive with the dashboard displaying a flashing D. I put it in park, shut it off and put the flashers on. Once I restarted, CE light was still on, but it let me put it into drive and move. I made it another 200 yards and it did the same thing. Pulled over again and parked. This time, I selected e-save to run on fuel. It was driving a little strange to me, but I was able to make it home (4 miles) safely. I’ll be taking it into the shop as soon as I possibly can. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Wrangler stopped in the road as my husband was driving. On the dash it said to shift to park. And push start. When he did it would not move. He had it in drive and was stuck in the road for about 2 minutes. We are so thankful that no one hit us as we were just over a hill. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | Car stopped “bricked” in the middle of freeway. Had gas half full | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After a software update the Jeep has issues with power, it powers off completely and I have to pull over and put it in park, then restart it only to be able to drive .5 mile before it shuts down again. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | The engine shut down while driving | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Uconnect software update was pushed through and causing issues with drivability. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE | After a software update on 10/10/25, the Jeep Wrangler has become unreliable, with the hybrid powertrain failing while driving, leaving the driver and passengers in dangerous situations in traffic. This occurs at any speed and results in a total loss of the high voltage system, including motive force and power steering. This has happened in an intersection, while making an unprotected left turn, while in parking lots and other typical traffic situations. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | Vehicle did over the air software update overnight. First drive the vehicle after approximately half a mile engine stalled out electronics went off. Vehicle lost communication with key would not restart. MIL light showing many codes on reader. Several power cycles vehicle run, but cut out further three times once on a freeway underpass. The hazard flashing lights would not work dead on key. Restarted it after five seconds limped to parking lot. Came back after shopping vehicle seems OK. Very dangerous issue complete loss of power. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Was driving on the highway and the check engine lights came on and a warning to shift to park. Shifted to park and restarted the vehicle to get myself out of the road and the check engine light remained on. From several posts on the Jeep 4xe Facebook group, looks like related to a recent over-the-air update which mine completed an hour before. The Jeep just died in the middle of the highway…. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The vehicle did an over-the-air update to the vehicles software, u connect. The vehicle has since suffered two losses of propulsion while driving, with check engine light indicator illumination and a P1E1D code. This has been reported by numerous other 2024 4xe drivers. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | This issue happens after an update on the car. Within 10 minutes after the car update the engine light came on and the car shut down on the road completely unable to drive . Without a warning, car stop to a complete shutdown while driving. My safety was at risk 5 times almost got into a car accident due to this issue where the car completely stopped while driving. Steering wheel completely locks when the car shuts down. | Crash: No Fire: No | Unknown |