Complaint volume
650 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
650 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
650 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
650 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | Once or twice per day vehicle brakes will lock up while accelerating from a stop. This usually occurs between 15 and 20 mph. It is a random occurrence. Also, after UConnect update, vehicle will lose power after driving for approximately 1 mile, requiring that the car be turned off and restarted. the car is drivable again for only another mile, then repeats the issue. Check engine light turns on. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | While driving in town, this vehicle lost power 3 times in 2 blocks. I had to put it in park and restart it each time. It resembles the problem reported as being recalled on 2021-2023 Wranglers, this one is a 2024. I drive on the highway an hour to and from work and am very concerned this could cause a major accident resulting in injury and/or death. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | My vehicle completely shut down while driving after a reported connect update issue on 10/10. I was driving down the highway on 10/12 and it completely lost power. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | My Wrangler 4xe underwent a software update on 10/11 and since then has been stalling. It has been throwing error codes for a “stability control” issue. The car shuts off regardless of your speed, which is extremely dangerous. It left us stranded in the middle of the road several times in our 15 minute drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | after the uconnect update on 10/10/25 Vehicle turned off and check engine light on | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Pulled vehicle out of the garage. Stopped with foot on the brake. Let off the brake to drive and the check engine light came on along with a red light on the gauge cluster with a red wrench. Warning came on the screen saying put vehicle in park and press the start stop button. Vehicle turned back on and the screen said no hybrid power available. Drove down my driveway and complete loss of power. Screen again said put vehicle back in park and press start stop button. Again the vehicle started and I returned to my driveway and parked the vehicle. Check engine light remained on when vehicle was on. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | Vehicle suddenly shuts off while driving. Many other Wrangler owners (especially of 2024 models) are reporting same issue and saying it is due to recent Uconnect update. My issue also started after this update this past week. Has happened twice since the update on 10/10/2025. Very serious safety issue that can cause crashes from behind. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | Jeep pushed out an over-the-air update to UConnect on 10/10/25, which I installed. After installing the update, my car completely shut off in the middle of an intersection. I could have been killed. I restarted the cr, and it continued to do this every few minutes all the way home. I tried to call Jeep and they said they could not help me because the update came from Stellantis. It was well documented and numerous other folks seem to be impacted [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Car lost power as I was driving with an errors and just stopped working. As I was trying to get home this happened twice. I had to pull over and follow the prompts on screen. Seems like there was a bad update that has cause all 2024 Wrangler 4xe’s to do this. This is a huge problem really dangerous and inconvenient. This jeep is my only vehicle. I need a vehicle to drive. I called the dealership and they have no idea how to help me or fix this issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | My car did an automatic UConnect update. I went to dinner, got back in my car an hour later and about 2minutes later while driving, my engine shut off and and the Press Break and Push Start came on. I had no power at all while making a turn through an intersection. I pulled over as much as I could, powered off the vehicle completely. Waited a minute and it started back up, but now the engine light was on. Was able to make it home (7miles) but was vey concerned about it shutting off again, at night while driving home. Dealer can’t get my vehicle in for a week! | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I was stopped at a light the Jeep turned off, dash said put vehicle in Park, restart, then Drive. After I turned off the Jeep and restarted, the check engine light came on. No issues that day, but engine light was on. Day two-engine light still on after full charge. Opened gas cap and tightened. No change. I was driving on the freeway at 65mph, slowed down to take an exit ramp, the Jeep warning light came on, the Jeep shutoff, and the dash lights went off. Warning said but Jeep in Park, restart then Drive. This was very scary at that rate of speed. I continued driving slowly, got off the freeway and it happened again while driving 30mph on a two lane road. Same warning as before. It turned off, I coasted to the side, placed it in park, turned off and turned back on. I slowly made it home the last mile without incident. I called the dealer and made an appointment. I will not be driving this Jeep until it’s fixed. Too dangerous. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | After an update on 10/10/2025 when arriving home, the next morning 10/11/2025 while driving the check engine light came on and I lost all power less than a mile from home. I turned off the jeep, turned it back on and proceeded to try and drive to the next drive way to turn around and go home. In under a half mile, I lost power again (at 55mph). Got it restarted and turned into the drive way to turn around. When turning left out of the driveway, I lost power a third time and my jeep would not restart. I was across two lanes of traffic and we needed to push the jeep back into the driveway, but the auto brake kept engaging. Had Jeep towed to a dealership. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Used 2024 Jeep Wrangler 4XE on 10/11/25 and stalled 8 times in 2 miles. had to come to complete stop put in park and restart . I circled back home and used my husbands car to run errand. I tried calling my Dealer and they were closed. My husband tried the Jeep the next day and engine light was on but jeep ran fine. I learned from a Jeep forum today that there was an update released on uconnect on Friday 10/10/25 and it affected lots of Jeep owners with the same symptoms . I did see the notification on Saturday and delayed it the 1st time and Jeep ran fine but the accepted it later and it happened after that. Thank God i was in my quiet neighborhood and returned the Jeep home safely that day. We will report this to our dealer on Monday when they open as this was scary and the engine light is still on. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Vehicle received a UConnect update on 10/10/25. The next morning the vehicle was only able to drive 2-3 blocks before the engine lost power, check engine light turned on, and the board directed me to shift the car into park and start the car. I was able to restart the car and it did the exact same thing within 200-300 feet. I was able to get the car to the dealership so they can look into how to resolve. There are a lot of postings online with others experiencing the same thing (some losing power when they were driving down the highway). All appear to be related to the UConnect update. Don’t feel safe driving the car not knowing when it will lose power again. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,WHEELS,ENGINE | Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | Uconnect software update was pushed through and causing issues with drivability. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | After an update Jeep sent out on October 10, 2025, my Wrangler suddenly stalled while driving. I lost power steering, brakes, and total control of the vehicle. It forced me to shift to park. I had to drive home in limp mode, barely making it. My car is unable to be driven. It is a hazard. Thousands of others are having the issue as well — while on the freeway. This is deadly. Jeep has not put out any information. We are left without vehicles. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | This issue happens after an update on the car. Within 10 minutes after the car update the engine light came on and the car shut down on the road completely unable to drive . Without a warning, car stop to a complete shutdown while driving. My safety was at risk 5 times almost got into a car accident due to this issue where the car completely stopped while driving. Steering wheel completely locks when the car shuts down. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | My vehicle prompted me to update my UCONNECT software around 540pm last night as I went tminto class. Upon leaving class around 845pm, I expierenced a complete loss of power, many dash indicator lights came on, and the vehicle message appeared indicating the vehicle needed to be put into Park. This all occurred while driving at about 40mph. I have never had any issues with the vehicle before this. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Car stoped in the middle of the road, won’t shift out of park. All this after an “update” | Crash: No Fire: No | Unknown |