Complaint volume
650 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
650 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
650 Total complaints
10 Crash reports
4 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
4 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 69
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 63
ENGINE 52
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 52
UNKNOWN OR OTHER 48
ELECTRICAL SYSTEM 47
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 21
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 19
POWER TRAIN 19
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 17
650 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | UNKNOWN OR OTHER | After over the air update "uconnect box update" 10 October 2025 I was driving on local road 15 mph/h after 2 minuts i get notice on dash " Shift to park" Power train go off lost power i need to pull over put car i park shut off restart power was back i was able drive 400 feet same thing lost power Check engine light comes on after rebooting screen i was able drive 15 miles again lost engine power and power steering Every time i got same messege " Shift to Park " | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | On 10/11/25 approximately 9pm my vehicle completed an OTA update initiated by the manufacturer. Upon completion of the update, I went for a drive. At approximately 30 mph, the vehicle suddenly shut off, shifted into neutral, and ceased to operate leaving me stranded in the middle of the road. The vehicle would not start, shift into neutral, or operate in any manner. Several warning instrument lights came on. After about 30 minutes, the vehicle started and continued to loose power several times before I could get it back home. We were lucky that we were not rear ended. There are hundreds of complaints on social media referring to the same situation for other Jeep 4xe vehicles after completing the OTA update. Stellantis has not issued any official statement regarding this. This is a situation that could result in serious injury or death to many as the vehicle suddenly loses all functionality with no warning. Check engine light is now on the dash. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | My 2024 Jeep Rubicon 4xe has experienced three separate incidents of complete power loss following the October 10, 2025 Uconnect software update (version FCA-MY24.U33.43-PROD). In two cases, the failure occurred while crossing active intersections, where the vehicle abruptly lost acceleration, flashed gear indicators, and displayed a “Shift to Park and Press Brake + Start Button” message. The vehicle became unresponsive and required a lengthy restart. These incidents posed serious safety risks to myself, my young driver, and surrounding drivers. I’ve attempted resets and reviewed Jeeps online community, Jeep connect app, but no fix is available. Multiple owners are reporting identical failures online, suggesting a widespread and massive software fault. I urge NHTSA to investigate this issue and compel Jeep to issue a rollback or patch to restore safe operation immediately. I am also requesting NHTSA to legally require these vehicles to be disabled immediately until a robust fix is available to avert life threatening consequences. I cannot believe Jeep has not done this on their own!!! | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | While driving, Jeep stalled out/became unresponsive, D started flashing on gear shift panel and dashboard, check engine light came on and dashboard message said: "shift to P to start" "Press brake & Push button to start" While jeep was already ON and was driving. Very dangerous!! This happened 4x in 1 mile radius. Had to put in P, shut off and restart but kept happening. Luckily was able to maneuver/glide jeep to parking lot but this sudden loss of power is extremely dangerous. I could’ve been rear-ended or worse each time it happened. Per Jeep forums this occurred after a Uconnect update. Several Jeep Owners are having the same issue with no word from Jeep. This update was done on a Friday evening (10/10/25) of holiday weekend. No one is available in service department until Tuesday (10/14/25). According to JeepCares Forum… it was a telematics box module update. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | updated a new update OTA the vehicle on Friday Oct 09 Was driving the next day Saturday theb11th and the car stalled and the D on the shift was blinking and could not move the vehicle. I had to put in park and restart to continue I was stopped in the middle of the road and could have been hit from behind as someone was behind me. The check engine light also came one | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | My car updated and now keeps stalling and the error said to service the electronic stability control. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,POWER TRAIN,ENGINE | After applying an OTA (over the air) update from Jeep on 10/11/25 at approximately 1pm EST, the vehicle would drive for about 100 yards and then lose all power. Check engine light came on and a message saying to put in park. This happened when I pulled out of a parking lot and was lucky enough to have enough momentum to get to the side of the road. Restarted the Jeep, drove another 100 yards in the shoulder and it happened again. Was able to get into a parking lot and had to get the Jeep towed to the dealership. I am waiting to hear from the dealership as to the resolution. As of this writing (10/12/25 @ 5:30 pm EST, I have seen 100's of posts regarding the same issue from other Jeep owners and I have yet to see a formal notice from the manufacturer acknowledging the issue with an action plan. The complete lack of quality control from Jeep has put 1,000's of drivers in danger as the vehicle just shuts down without warning. I seriously hope no one is injured or killed due to the gross incompetence of this manufacturer. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Coming out of our driveway, the Jeep randomly flashed D at us and told us to put the car in park to restart. We thought that was weird as it was, but it only got worse from there. Well over 30 minutes later, while driving northbound I35 in the left lane, we experienced full power failure. We had to make it across three lanes of traffic in the midst of a busy highway with 18-wheelers all around using the only energy left over from our 70mph drive. Once we were on the side of the highway, we were finally able to get the Jeep on and moving again. At this point, the check engine light is on. We were just trying to make it to the next city so we could make a plan, and everything was fine for about 2 more miles. We got onto a bridge and the power failed again. Now, even though we opted to stay in the right lane out of fear for our safety, we have nowhere to go, no shoulder, just guard rail and whatever was below, and still have traffic all around us going at speed. We took the access roads where we could, but the car continued to lose power at a faster rate. Finally, at the Jeep Dealership in Hillsboro, the service team plugged the jeep in and said a code was thrown but they would not look at it until Monday. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is very unsafe and I will not drive this car. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I went for a short drive yesterday and my jeep stalled twice (once on my way to the store, and then again on the way home). It completely stopped working both times and I had to put it in Park and then back to Drive. I would get a warning message telling me to "Shift to P and then Shift to Gear". The check engine light is now on. I am afraid to drive it now. What if I am on the highway and it stalls? I am taking it to the dealership for inspection tomorrow, hopefully I can get there safely. I picked up a rental car to drive in the meantime. | Crash: No Fire: No | Unknown |
| Oct 2025 | FUEL/PROPULSION SYSTEM | Jeep pushed an OTA Software Upgrade on 10/10/2025. The following morning 10/11/2025, while operating the vehicle. The vehicle lost all propulsion and power steering. Check Engine Light Came on and a message “Shift to P to Start” message appeared on the console. Additionally, the traction control system, collision avoidance alarms appeared on the console. Fortunately I was able to navigate the vehicle to the shoulder of the road without getting hit. However, I fear had my newly permitted teenage driver been operating the vehicle the outcome would have been much worse. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I was driving on the freeway when the vehicle randomly shut off and jolted me and my passengers. After turning the car off then back on the vehicle would drive fonafew miles and then repeat jolt and shut off. This seems to be linked to a software update that I did last night. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Software update on 10/10/25. In afternoon. Accepted update over our home wifi. [XXX] left house at [XXX] to go to Gunnison to visit our kids. After I pulled out of the driveway the car shut off. I started it again and drove a block car shut off again. Switched to e-save and drove the car down to mailbox. As I pulled into mailbox center the car shut off again. I restarted noted the check engine light and drove home. Called Perkins motors in colorado springs. Got an appointment to bring the car in at 1pm. Drove straight to the dealers service. They asked if I did a software update, which I confirmed. They said other 4xe owners had experienced the same issue. The checked in the car and we ran into someone else with the exact same issue in the waiting room. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I was driving down and my vehicle lost power. I was able to steer and brake but the gas wouldn’t work. I was able to pull off and restart the vehicle and it did it again with a short amount of time. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE | The vehicle shuts itself off randomly after having installed an over the air update to the UConnect system. In a span of one hour my vehicle shut itself off without warning, while driving, eight times. This is apparently happening with several Wrangle 4Xe models nationwide. Per Jeep customer care, there are "hundreds of thousands of vehicles being affected" and for now owners are being instructed to take them to the dealership. Per the customer service rep, no communication is being sent out by Jeep to any customers or through local media as they are choosing to handle it internally. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Updated my jeep (per the prompt) on 10/11. Subsequently Lost power steering and power while driving. Had to turn off the car and restart it. Not safe to drive and unpredictable. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Jeep/Stellantis pushed an update to the Uconnect System/other electronic controls in our 24 Wrangler 4xe without warning or ability to adequately decline the update that ultimately downloaded into the vehicle. After the update vehicle stalls every 1 to 5 miles. After 30 seconds driver has no control of the vehicle. This presented a situation where we could have been involved in a major accident. Highly unsafe. Jeep apparently knows the issue and has done nothing to correct. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER | The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ELECTRICAL SYSTEM,ENGINE | Vehicle completely lost power while driving nearly resulting in an accident. Engine cut off and loss of power occured including power steering. Vehicle stated to put car in park while Vehicle was still in motion. Vehicle restarted but then the same thing happened. This occured 4 more times. I was able to make it to the dealership near by. I had young children in the car at the time. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Vehicle lost power transfer while in Drive and dash instructed to press brake to shift into Park. Check Engine light came on. Dash said something about fuel transfer issue. Happened 5 times in .25 mile. Had to turn car off and restart to drive and it happened again. This all happened after a UConnect update | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ENGINE | I did the telematics update from 10/10/25 on 10/11/2025 and I lost power and complete control while driving car just shut off told me to put it in park but I couldn’t shift to park check engine came on. I was able to restart the car and it happened two more times before I was able to get to safety and call for a tow. It seems to be a wide spread issue. That could have caused serious accidents. | Crash: No Fire: No | Unknown |