Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Jeep Wrangler Complaints
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
604 Total complaints
10 Crash reports
3 Fire reports
4 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system,engine, electrical system,engine,fuel/propulsion system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Jeep Wrangler?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Jeep Wrangler
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Jeep Wrangler complaints?
10 Crash
3 Fire
4 Injury
0 Fatality
9 Towed
4 Medical attention
What are the most common 2024 Jeep Wrangler complaint categories?
ELECTRICAL SYSTEM,ENGINE 66
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 59
ENGINE 51
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 48
UNKNOWN OR OTHER 46
ELECTRICAL SYSTEM 44
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 19
POWER TRAIN 18
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 17
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 15
604 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | After an update of the Uconnect system the vehicle will break on its one while driving and shut off. Check engine light remains on. Multiple diagnostic error codes appear. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Jeep pushed an update and now the vehicle randomly turns off in mid driving. you cannot put the car in neutral and must power cycle it. sometimes the car immediately stalls again this is unbelievably dangerous as it can happen at high speeds. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Following an update pushed by Jeep through UConnect, when accelerating through an intersection the propulsion completely stopped and the vehicle lost all drive. The dash flashed to put the vehicle in park and the check engine light came on. I had to let the vehicle roll slowly out of the intersection. I put the vehicle in park, restarted the vehile and the gas engine came on. I was then able to proceed to drive to a safe spot in limp mode. There was no warning except that all drive stopped. Jeep has been contacted and the have given ZERO assistance with a diagnosis. The vehicle has been towed to a dealership . Jeep has been very difficult to work with and is providing no information. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | I updated the uconnect software. After the Jeep ran maybe a block and wanted me to put into park then the jeep engine shuts off you put in park and restart. Engine light is on. Jeep lasts for a block and then all lights flash and goes dead again. Not drivable. Very dangerous I was on a busy road where I couldn’t pull over. Jeep should be ashamed and held accountable | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | Received 10/10 uconnect update. Within 1 mile, car lost power and rolled to stop with check engine light on. Did reboot but no imrovement. Hundreds of people have reported same issue after updating. We are hundreds of miles from home. The person running the 4xe Jeep Enthusiasts website got into an accident. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | Vehicle suddenly dropped in speed. Only able to go about 10 mph. CEL and received Electronic Stability Control error. Was able to get car home and CEL message eventually off. Drove it again but found that it would shut down about every 10 miles. Would have to stop the car, shut it off, then could drive it another 10 miles. And the CEL did come back on. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Car engine cut off completely 3 separate times during a short 1.2 mile trip through neighborhood (20-25mph). Car prompted me to put car in park and start engine. I had to coast to side of road, stop, park, then restart engine each time. 30 seconds between each start/failure. Scary!! Car had 80% hybrid battery charge before I left the house. Infotainment prompted me for an OTA update earlier in the day - coincidence?? Check engine light turned on. OBD2 fault code P1e1d. I've owned the car for 2.5 months with no prior issues. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | While driving, a warning suddenly appeared stating “Electronic Stability Control Failure.” Immediately afterward, the vehicle stopped accelerating and automatically shifted from RUN to ACC mode with no throttle response or acceleration control. Traffic was moderate, and when the vehicle abruptly lost propulsion, several cars behind me had to brake hard and nearly collided with my vehicle. I was able to coast and pull off the roadway safely, but it was a dangerous situation that could easily have caused an accident. This failure occurred without warning, and the vehicle has a history of prior powertrain and driver-assistance system issues, including repeated “Four Wheel Drive Service” and “Electric Power Steering Fail” warnings earlier in 2025. The most recent event on October 11, 2025, was the most severe and created a serious safety hazard. Vehicle: 2024 Jeep Wrangler 4xe Mileage: approximately 10,000 miles Condition: Leased, well maintained, all service performed at authorized Jeep dealership | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After an over the air update the vehicle now goes into limp mode and forces me to put the vehicle in park. The vehicle now has a check engine light. Also some of the functions like regenerative braking and power steering shut them selves off | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | Downloaded an update - vehicle shuts off - very dangerous | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | I am writing to report a critical safety issue involving my 2024 Jeep Wrangler 4xe following the most recent Uconnect system update. After installing the update, my vehicle completely shut off while driving on the highway, putting my entire family in immediate danger. This was not a minor malfunction—our lives were at risk. After researching online and communicating with other Jeep owners, I have learned that this Uconnect-related failure is affecting multiple 2024 4xe vehicles, indicating a widespread and serious defect that must be addressed immediately. I am demanding immediate contact from a senior executive or engineer to discuss this issue, next steps for resolution, and assurance that Jeep will take full responsibility for this safety hazard. If I do not receive a prompt response, I will be escalating this matter through legal channels and reporting it to the National Highway Traffic Safety Administration (NHTSA) for investigation. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | I installed an update last night and today the vehicle just shuts off on it own. Looks like jeep stellantis pushed an updated that they clearly did no testing on. P1e1d-00 is the code when I scan. I can no longer drive my jeep. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM | A software updated completed while I was driving and not 15 seconds later my jeep lost power and told me to shift into park. I carefully pulled over. Stopped the vehicle. Put it in park. And then restarted it. Drove about 30 seconds and it happened again. Check engine light is now on too. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | While driving at any rate of speed the vehicle would take over, shutting down driver control with a message on the dashboard saying to put vehicle in park. After pulling over to shut vehicle off, I would turn it back on, and was allowed to drive until this occurred again. A message would come up to service hybrid system. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,POWER TRAIN,ENGINE | While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles? | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | Performed a UCONNECT Software update om 10/10 and about 1 hour later, while driving, it shutdown. i rolled off to side of road, engine light is on, it is completely unusable. Guess I am. towing it to dealership. Again this happened while i was driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Over the air update on 10/10/25, disabled my Wrangler. Engine light is on, vehicle shuts down, turns off while driving, continuous error messages, unable to operate vehicle safely, it will not stay running while driving. Within 20 miles, it shut down six times while driving on the highway. As of this date and time, Jeep, Mopar, Stellantis have not offered any guidance, assistance or potential fixes. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | On 10/10/2025 there was an OTA update to the telematics/Uconnect system in my car. After it finished the car shut off while I was driving it multiple times. I lost all power and had to coast to the side of the road. This is extremely unsafe. Everyone that did the update is having this issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | After installing the latest OTA update (U37.23-PROD), my Wrangler 4xe displayed “Service Hybrid System” and lost power while driving on the highway. The vehicle entered reduced-power mode, forcing me to continue using only the gas engine with limited acceleration. This is a safety issue. The problem started immediately after the OTA update. Diagnostic codes: U0594, P0A45, P1E1D. Please escalate this to Stellantis Technical Operations and confirm if a software reprogram (TSB 08-029-23) is available for my VIN. This situation created a serious safety concern while traveling 300 miles from home on a weekend with no Jeep dealers open. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,FORWARD COLLISION AVOIDANCE | Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable . | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | 2024 Hybrid. Vehicle shuts down while driving. Driver had to pull over to shut vehicle down and then restart it. Very dangerous situation. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Performed software update yesterday evening while driving. Stopped to get gas and software update completed. Stopped to get food and when I got back into my car, check engine light came on and car abruptly emergency braked and powered off while in drive. Had to change drive mode to e save to make it home. Attempted to drive again and car lost power and came to a halt every other minute. Had to turn car off, turn back on wherever it halted. In the middle of traffic. Almost caused an accident several times. I have video. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | Over the air Software update for uconnect caused the vehicle to lose power and power steering at 60mph on the freeway only ten minutes after installing the update. Vehicle now loses power when attempting to drive with hybrid mode on. Vehicle is inoperable and unsafe to drive until Stellantis reverts this OTA update. All 2024 MY or newer Jeep Wrangler 4XE that received the update are impacted. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Jeep sent an OTA update through the Uconnect system on 10/10. This morning while driving my vehicle lost power unexpectedly and was forced to stop and the check engine light is now on. Thankfully I was in a quiet residential area with not a lot of traffic or this could have been a serious accident. Jeep is saying it is was a telematics box module update and no fix is ready at this time. | Crash: No Fire: No | Unknown |