Complaint volume
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
604 consumer-submitted complaints on record for the 2024 Jeep Wrangler, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
604 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system,engine, electrical system,engine,fuel/propulsion system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 3 fire reports, 4 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 10,737 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
604 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | When driving at full speed vehicle shuts off and says to put into park. You cannot accelerate. Warning lights come on saying Antilock system failure, Hybrid system issues along with many other lights. You can be going 70 and it just turns off. We were driving from Sandusky Ohio home to Indiana and this happened. Our safety was put at risk fue to being on highways and out of nowhere our vehicle would lose acceleration and you would have to pull over and restart the car. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | While driving in town, this vehicle lost power 3 times in 2 blocks. I had to put it in park and restart it each time. It resembles the problem reported as being recalled on 2021-2023 Wranglers, this one is a 2024. I drive on the highway an hour to and from work and am very concerned this could cause a major accident resulting in injury and/or death. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | After over the air update "uconnect box update" 10 October 2025 I was driving on local road 15 mph/h after 2 minuts i get notice on dash " Shift to park" Power train go off lost power i need to pull over put car i park shut off restart power was back i was able drive 400 feet same thing lost power Check engine light comes on after rebooting screen i was able drive 15 miles again lost engine power and power steering Every time i got same messege " Shift to Park " | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | My car updated and now keeps stalling and the error said to service the electronic stability control. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Updated my jeep (per the prompt) on 10/11. Subsequently Lost power steering and power while driving. Had to turn off the car and restart it. Not safe to drive and unpredictable. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | After an update on 10/10/2025 when arriving home, the next morning 10/11/2025 while driving the check engine light came on and I lost all power less than a mile from home. I turned off the jeep, turned it back on and proceeded to try and drive to the next drive way to turn around and go home. In under a half mile, I lost power again (at 55mph). Got it restarted and turned into the drive way to turn around. When turning left out of the driveway, I lost power a third time and my jeep would not restart. I was across two lanes of traffic and we needed to push the jeep back into the driveway, but the auto brake kept engaging. Had Jeep towed to a dealership. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,WHEELS,ENGINE | Driving car stopped said to put in Park, engine light comes on. Restart start driving put into park again .. whilst on freeway! Just stopped | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | I was driving on the freeway when the vehicle randomly shut off and jolted me and my passengers. After turning the car off then back on the vehicle would drive fonafew miles and then repeat jolt and shut off. This seems to be linked to a software update that I did last night. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | While driving the vehicle “shuts down “ and you can only coast and try to find somewhere to pull over. I had to avoid highways so that I had a place to pull over. Extremely dangerous | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER | The newest update caused the car to turn off while driving the vehicle. Check engine light is still turned on and I can’t drive the vehicle in any of the 3 modes it has. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | I performed an Over-the-Air update on the car. When we got in to drive it about 10 minutes later, after driving for about 30 seconds, the car completely died. All the gages went haywire, it said traction control system needed service, the check engine light came on, and to shift to Park to continue. Once shifted into Park, the gear selected would lock. This happened while in the middle of the road and could have easily caused an accident. When you turned the car off, and back on, it would do the same thing again after about 30 seconds. This happened 3 times until i called Stallantis service and waited for a tow truck. The car has been at the dealer since Friday night. They called me Saturday to tell me that there were no hybrid technicians on staff and I’d have to wait until Monday for more information. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | Jeep performed over the air update to the telematics box module. After update the vehicle, while in drive and running, driving on a public road way, set off a dash message to “place car in park to start”. Then suddenly can to a very violent stop in traffic. This could have cause an accident or loss of life. Vehicle is at jeep dealer waiting on fix. Thousands of 4xE hybrid jeeps are effected. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Car lost power as I was driving with an errors and just stopped working. As I was trying to get home this happened twice. I had to pull over and follow the prompts on screen. Seems like there was a bad update that has cause all 2024 Wrangler 4xe’s to do this. This is a huge problem really dangerous and inconvenient. This jeep is my only vehicle. I need a vehicle to drive. I called the dealership and they have no idea how to help me or fix this issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | The vehicle lost significant power while driving. I was only able to go 30mph, then a message told me to restart the vehicle with the brake pressed and start button. Then after it restarted I drove and it would only go 11 mph. Research online has indicated numerous jeep wrangler owners having this issue after applying an over the air update. The vehicle slowed down rapidly, this was very dangerous and put my family at risk. Since there was no brake lights indicated a slow down, vehicles behind me had to abruptly slow down. This could have cause an accident. The check engine light came on and has stayed on. This happened on 11 October 25, which is a Saturday, the dealerships closed by the time I was able to get address this issue due to family commitments. The dealerships are also not open on Sunday. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | My Wrangler 4xe underwent a software update on 10/11 and since then has been stalling. It has been throwing error codes for a “stability control” issue. The car shuts off regardless of your speed, which is extremely dangerous. It left us stranded in the middle of the road several times in our 15 minute drive. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | After updating software shortly after finished as I was driving home on the turnpike going 70mph my vehicle lost power and I couldn’t accelerate and had to rush to get my vehicle of the road as cars and trucks were flying up to my stalling vehicle at night in a dark area! I felt my life was in danger not knowing what was about to happen next. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN | after the uconnect update on 10/10/25 Vehicle turned off and check engine light on | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | Immediately after installing a system update, car shut off/stalled while driving. Attempts to restart and continue driving only resulted in minimal forward progress. Very scary and very dangerous situation to have car just stop functioning while driving. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | Following a software update on 10/10/25, our vehicle can no longer be driven safely. Repeatedly loses power, power steering, etc. This issue is impacting thousands of Jeep owners nationwide. Please investigate and help resolve before people lose lives. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,ELECTRICAL SYSTEM | A software update was installed overnight on 10/10/25 by the manufacturer. During this time the vehicle remained garaged. On 10/11/25 I attempted to drive the vehicle. It started fine but when I put it into “drive” and began pulling out of our garage, it only went about 15 feet before it came to an abrupt stop on its own and shut off. I restarted it and now the check engine light is on. Looking for answers, I went to the 4xe forum where I see a ton of messages from other Jeep customers having the same issue with this model year after this software update. I called the Jeep dealership where I purchased it last spring and was told they’ve had a bunch of calls today and I should not drive it and should have it towed to them on Monday so they can investigate the issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | Jeep is not running properly after a software update. Engine warning lights are coming on and message to pull over and restart. Unable to drive and keep a regular speed. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING,ENGINE | I did the telematics update from 10/10/25 on 10/11/2025 and I lost power and complete control while driving car just shut off told me to put it in park but I couldn’t shift to park check engine came on. I was able to restart the car and it happened two more times before I was able to get to safety and call for a tow. It seems to be a wide spread issue. That could have caused serious accidents. | Crash: No Fire: No | Unknown |
| Oct 2025 | ENGINE | After performing hey system update on October 10, 2025. I was driving on a major highway and my car shut down. The press start option was displayed on the dashboard and check engine light turned on. I was unable to accelerate leaving me at risk for accident. After bringing in my car to the dealership I have since learned that this was due to an update that was pushed without proper quality control. This put myself and my children in danger of immediate severe harm. | Crash: No Fire: No | Unknown |
| Oct 2025 | ELECTRICAL SYSTEM,ENGINE | I was driving on the highway with my son and the jeep completely lost power at 65mph. The gas would not work and the dash was telling me to put the car in park and press the start button. I had to move to the right lane and coast to the side of the highway and restart the Jeep. This continued to happen 2 more times. This is very unsafe and I will not drive this car. | Crash: No Fire: No | Unknown |
| Oct 2025 | POWER TRAIN,UNKNOWN OR OTHER | On 10/10/2025 My Jeep Wrangler prompted me to update the Uconnect box. After the update completed, my vehicle lost power at highway speed and started to shift to park. I had to make dangerous maneuvers, pull into the median, and attempt to restart the vehicle. | Crash: No Fire: No | Unknown |