Complaint volume
119 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Santa Fe Complaints
119 consumer-submitted complaints on record for the 2024 Hyundai Santa Fe, grouped by component category.
119 Total complaints
8 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 12,826 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Santa Fe complaints?
8 Crash
0 Fire
5 Injury
0 Fatality
3 Towed
3 Medical attention
What are the most common 2024 Hyundai Santa Fe complaint categories?
POWER TRAIN 19
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 8
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN,ENGINE 4
SERVICE BRAKES 4
TIRES 4
VISIBILITY/WIPER 4
ENGINE 3
POWER TRAIN,ELECTRICAL SYSTEM 3
119 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2025 | SERVICE BRAKES | Since buying this vehicle I have had problems with shaking while braking… specifically while going at a higher speed downhills. At 3000 miles I took it in and they shaved down my rotors and stated it would need to be replaced if it didn’t fix it. The problem continued, when I would bring it to the dealership they would deny being able to replicate the problem. Upon searching on Reddit I saw that others are having problems with their rotors on their Santa Fe prematurely needing replacement. This has been a problem since I bought the car and I feel like it’s a significant safety problem that Hyundai will not cover under warranty. | Crash: No Fire: No | Unknown |
| Mar 2025 | POWER TRAIN | Upon first start up of the day, dashboard notification states “Transmission system error! Check transmission oil immediately”, vehicle will not accelerate over 10mph with this error. After turning vehicle off, error is gone and vehicle operates as normal. Dealership is aware of this notification but states they could not duplicate it & found no issues. | Crash: No Fire: No | Unknown |
| Mar 2025 | FORWARD COLLISION AVOIDANCE | The forward attention camera won’t turn off even when selected off in settings… I’m unable to drive comfortably with one hand at 12 o clock without constant beeps and warnings. its MADDENING. | Crash: No Fire: No | Unknown |
| Feb 2025 | POWER TRAIN,ENGINE | Transmission. Less than 6 months of buying the vehicle, Hyundai replaced the transmission and now I’m still having problems..it revved up to 2.3 rpms but didn’t change gears then jerks into gear..not everyday but atleast once a week. I’m waiting now on the dealership to look at my car now..but they’re dragging their feet. | Crash: No Fire: No | Unknown |
| Feb 2025 | FORWARD COLLISION AVOIDANCE | This is for the Forward Attention Warning…..this feature is misleading. I can be looking straight at the road and it will beep at me. We need a way to turn it completely off. This alone causes me to look at the camera instead of the road. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | I purchased a brand new 2024 santa fe xrt back in March of 2024. And around December my front end started shaking and I had bad vibrations in my front in when I was finally able to get it into the hyundai dealership in January they told me it was my front 2 rotors where warped my vehicle only has 13k miles and shouldn't have rotor issuses. Even though it was covered under warranty all the dealership did was resurface the rotors and said the vibration is gone. They also said if it does it again just to bring it back but a new vehicle shouldn't have warped rotor issues with less than 15k miles. | Crash: No Fire: No | Unknown |
| Jan 2025 | UNKNOWN OR OTHER | The driver assist warning/dinging coffee cup is a distraction while driving. It can ding up to every 4 minutes. This is a feature that should be able to be turned off. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN | The transmission is the problem that caused the vehicle to downshift while driving and resulted is a sudden jerk and slowdown in speed. My safety was at risk as the car slowed down suddenly and almost caused the vehicle behind me to rear end my vehicle. But luckily the other driver was able to stop. I previously brought the vehicle to Hyundai service (12/12/24) and they indicated that they couldn’t replicate the problem and there was no situation. The vehicle will be brought to the aforementioned service center again to check the situation (1/07/25). There were no warning the first time it happened, as mentioned earlier and after the second incident the car displayed the message that occurred the first time again which I have attached. | Crash: No Fire: No | Unknown |
| Dec 2024 | FUEL/PROPULSION SYSTEM | When I first start my car for the day, I get an error message, which says transmission error get transmission checked immediately. I’m unable to put my car into gear and when I try to go forward the transmission acts as if insufficient transmission fluid and does not accelerate properly and go into gear. I went to a Hyundai dealer in October 2024!to get the car serviced. The Hyundai dealer flushed the transmission system For a while I no longer got the transmission error message on the dash. A few weeks later I had the transmission error again and the car would not go into gear. I took the car in for a second time to be serviced by Hyundai dealer They said that they reset the software. About a week later I got the transmission error message again, along with the difficulty of engage in the transmission. The workaround I had for this was to turn the car off and turn it back on again and that would get rid of the transmission error message until the next day. I plan to take my car in to a Hyundai dealer this week and report to them that I’ve been having this transmission error message almost daily for the last week. This problem makes the car feel unreliable, and it is a potential safety risk to not be able to accelerate and change gear when operating the vehicle. The car also lurches foreard slightly after parking and turning off thr ignition. | Crash: No Fire: No | Unknown |
| Dec 2024 | POWER TRAIN,BACK OVER PREVENTION | On December4th 2024 my car rolled forward into a barrier post. I stopped to get air in my tires and the Parking Allert went off as I got near the barrier post. I then parked my car. I left my car running and driver door partially opened. I dropped the valve cap between the spokes of the last tire being filled. So, I got into the car and backed up about three feet to get the cap. Parked the car got out and it rolled forward into the barrier post. I was completely out of the car but just by my driver door. I tried to get back in but it was too quick. Subsequently, I drove to work to let my supervisor know i would need time to go to the dealership. I was concerned air bags would deploy since that didnt happen. Also because the car didnt stop on its own felt the integrity of systems were questionable. So, I repeated the steps at work like the incident. Except, I stayed in the car. The car beeped and the dash said Shift to P when my door was open and placing in drive and reverse. I NEVER got any indications of such when the car hit the barrier. I found the two DTC's that showed on my Hyundai App were related to DTC U110387 and U110382. I had 99 miles on the car having purchased it with 15 miles on it. The original date of these DTCs is Aug 27th, 2024, with a last reported Aug 30, 2024. I see recalls 24V529000 and 24V246000. I don't know if they are related. but this has to be addressed. My car is at the dealership being repaired and my insurance rate will no doubt go up and the value of my car down. This isnt right. | Crash: Yes Fire: No | Unknown |
| Nov 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | THE CRUISE CONTROL USES A CAMERA , THE IS SUPPOSED TO WATCH YOUR EYES , TO MAKE SURE YOU ARE WATCHING THE ROAD . UNFORTUNATELY , IF YOU ARE WEARING GLASSES ( WHICH I MUST WHEN I AM DRIVING ) THE LIGHT REFLECTING OFF THEM MAKES THE UNIT THINK I AM NOT WATCHING THE ROAD . FOR BACKROUND, I WAS A HIGHWAY PATROL OFFIGER FOR 30 YEARS . I AM VERY ATTENTIVE TO THE ROAD AHEAD OF ME . IT SEEMS HYUNDAI KNOWS OF THIS PROBLEM , WHICH SUDDENLY DISENGAGES THE CRUISE CONTROL , CAUSING RAPID DECELERATION OF THE VEHICLE . AT HIGHWAY SPEED , THIS IS VERY DANGEROUS . IT HAS BEEN NOTED ON MANY FORUMS , AND MY DEALER KNOWS ABOUT THE PROBLEM , BUT THERE IS NO WAY TO DISCONNECT THE CAMERA FROM THE SYSTEM . THIS IS REALLY AN ACCIDENT WAITING TO HAPPEN . | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN | The contact owns a 2024 Hyundai Santa Fe. The contact received a notification of NHTSA Campaign Number: 24V529000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Nov 2024 | POWER TRAIN,ELECTRICAL SYSTEM | My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting aural and visual warning. If no action is taken the vehicle will automatically come to a stop, even on the freeway! This option is a driver distraction and does not allow the driver to wear sunglasses increasing the risk of motor vehicle accidents. Several customer have complained to Hyundai about this system. there needs to be driver-selectable option to enable/disable, even in Cruise Control mode. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | I have owned my vehicle since July 29th 2024 and have now replaced two windshields on my car. It has less than 6000 miles on it. I have looked online and many other people have had the same issues with Hyundai windshields. Something is not right with the glass itself, these tiny rocks should not be basically shattering my windshield while I’m driving. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | After car is idle, when pressing the gas, the car instantly stops as if you have slammed on the break, feeling like you have driven into a brick wall. The intensity of the stop causes you to jerk aggressively in your seat. This has happened on more than one occasion. Without a seatbelt it would cause injury as well as the possibility of causing an accident with other vehicles. When this happens, there were no warning lights or messages shown to indicate an issue. The vehicle is currently at the dealership as of 9/20/2024, they are trying to replicate the issue however it has been more than 2 weeks, and they have not found a resolution. They have run diagnostics tests and there was nothing that indicated the issue with the vehicle. As of today, 10/9/2024, the issue has not been resolved and the vehicle remains in the dealers possession. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The issue I have is related to the transmission and exactly what is outlined in the Hyundai Santa Fe recall 236. My car was not included in that recall though. But the problem is exactly the same. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | The vehicle has a digital instrument panel. Today the instrumental panel started flickering, sometimes all warning lights will flash, and then the panel will go completely black/blank while driving. Sometimes a red "NO SIGNAL" warning will flash across the screen. When this happens, there's no speedometer, engine temperature, or any information about the vehicle. This vehicle is 1-month old and has about 1300 miles. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The media screen console part of my 2024 Santa Fe has been glitching since July. Dealer has already looked at it and said there’s nothing to fix… now the screen flickers AND the audio glitches over and over the same few seconds.. then turn the car OFF and the audio stays playing over and over. Cannot turn off the media console or adjust volume. Screen goes out when using backup camera. I mostly have videos of these issues as you can’t tell in photos what’s wrong. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | At approximately 1500 miles on the odometer, I started to receive a warning roughly one out of every 3 times I started my 2024 HYUNDAI SANTA FE. The warning would flash red and read "Transmission System Error!, Check transmission oil immediately" and would refuse to move out of first gear, revving to approximately 5000 RPMs. The onboard vehicle diagnostic system reads all systems NORMAL when performed and this error requires a vehicle restart to clear. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,ENGINE | While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM | The digital gage cluster went black on my 2024 Hyundai Santa Fe Calligraphy (AWD) while I was driving on September 5, 2024. There were no prior warnings or indicators to alert me that anything was going to fail/not operate properly. I was entering a school zone and could not determine what speed I was traveling at to ensure that I was not moving too fast and endangering children, as well as walking parents; I pulled over and activated my Heads-Up-Display (HUD) to see if I could utilize it to safely continue my journey. I was able to use the HUD to know my speed. I initially had the HUD turned off because my daughter, who is a new driver, said that it was distracting to her. This occurred first yesterday. I thought that it may have been due to my system conducting a software update, but the issue appears to be intermittent. It sometimes comes back on, but it only remains on for no more than 10-15 minutes before going black again. Since it is a new vehicle and under warranty, I scheduled an appointment with the local Hyundai dealership the same night the issue first occurred to have the problem evaluated. When I arrived the next morning I was told that it would take about two (2) weeks for it to be diagnosed!?! I then went to a friend, who is a certified mechanic specializing in electronics, to take a quick assessment. She didn't discover anything during her observation, but decided to check online to see if there were any reports of this issue occurring prior to my incident. She found a technical report stating that the issue is known and probably caused by a wiring diameter issue that causes the digital gage cluster to intermittently go out and come back on. I believe that this could be a serious condition in certain situations. Besides not knowing your speed, you don't know if a turn signal is activated, how much fuel you have left, engine temps, oil pressure, tire pressures (TPMS), etc. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | UNKNOW | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | On Wednesday, August 28, 2024, I was driving southbound on Interstate 95 in Florida at 72 miles per hour in the left lane. As I approached my exit, I attempted to switch to the middle lane when, suddenly, the car stalled. Pressing the gas pedal had no effect, and the car rapidly lost speed. Fortunately, the drivers around me, who were all traveling at speeds exceeding 70 miles per hour, slowed down, allowing me to safely pull over onto the shoulder of the highway. The following morning, I contacted the dealer and drove the car in for inspection. I was shocked to learn that the car, which is a brand-new lease with only 1,500 miles and less than two months old, requires a new transmission. After this terrifying experience, I no longer feel safe driving this vehicle, even after the transmission is replaced. This is my first Hyundai, and in 25 years of leasing cars, ranging from Honda to Maserati, I have never encountered an issue like this. The whole point of leasing a car is to avoid situations like this one. This is completely unacceptable. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | Car purchase on [XXX] Within the first week, the car exhibited alarming signs of overheating. The hood was scorching, and heat emanated from the vehicle's exterior, all after just 30 minutes of driving. This was a matter of immediate concern. I took the car to Jim Ellis Hyundai on June 14, 2024. I reported that the car was running hot, the engine was making noise, and heat was coming from it. I also told them that after shutting off the vehicle, the fan blew for another 35 minutes to cool down the car. On July 12, 2024, I was forced to return the car to Jim Ellis due to the same persistent issue. This time, the car was overheating and leaking water under the dashboard. Listed below are all the problems I have had with this vehicle since I purchased The car was reported running hot, and the front hood was hot to touch after driving for 30 minutes. There was a loud noise from the car Noise from car 35 minutes after car has been shut off. I thought I was the fan trying to cool down the vehicle. Water is leaking from under the dashboard by the accelerator pedal. Another issue reported on 8/21/2024 to Potemkin Hyundai The car stops automatically while backing up. Nothing behind me. The car shuts off while switching to reverse or drive. Car stopping while backing up The vehicle rolls backward when shut off. Car shaking vigorously trying to backup out of my driveway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |