Complaint volume
119 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Santa Fe Complaints
119 consumer-submitted complaints on record for the 2024 Hyundai Santa Fe, grouped by component category.
119 Total complaints
8 Crash reports
0 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 8 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 9 complaints, with an average reported failure mileage of 12,826 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Santa Fe complaints?
8 Crash
0 Fire
5 Injury
0 Fatality
3 Towed
3 Medical attention
What are the most common 2024 Hyundai Santa Fe complaint categories?
POWER TRAIN 19
UNKNOWN OR OTHER 16
ELECTRICAL SYSTEM 8
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN,ENGINE 4
SERVICE BRAKES 4
TIRES 4
VISIBILITY/WIPER 4
ENGINE 3
POWER TRAIN,ELECTRICAL SYSTEM 3
119 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2025 | ELECTRICAL SYSTEM,STRUCTURE | I was riding on a suburban street and ran over a branch I did not see due to rain and darkness. I went back and looked at the incident and the branch did not seem like it was that big but I quickly lost power and my car stalled and I could not get it restarted. I later found out that that branch took out my hybrid battery connection under the car which rendered the car useless. It is a 5000 fix. I don't know why such an important part is exposed under the undercarriage of an AWD SUV. I was traveling at 27 MPH. If I had been on a highway it would have been very dangerous to have stalled out so fast. Once it was stalled the battery drained very fast from me running my hazards so that the tow truck driver had to jump it to get it to go from neutral to park and my parking brake is electric so I couldn't activate the parking brake either. I would also like to say that the headlights on this car are severely underpowered. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL | The contact owns a 2024 Hyundai Santa Fe. The contact stated that while driving behind a trailer at 61 MPH with the cruise control activated, the indicator was activated to switch to the left lane, and the vehicle independently accelerated to the set speed of 68 MPH. The contact immediately depressed the brake pedal to slow down. There was no warning light illuminated. The failure had occurred several times and now occurred whenever the cruise control was activated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure; however, the contact was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 26,434. | Crash: No Fire: No | 26,434 |
| Oct 2025 | LANE DEPARTURE | The "take a coffee break" system is out of control. Encourages me to take a break repeatedly, even when i have both hands on the wheel and am staring straight ahead. It's distracting and frustrating, and cannot be turned off. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | While driving my 2024 Hyundai Santa Fe on the interstate, the “Keep your eyes on the road” alert repeatedly activated even though the driver was attentive and looking forward. After multiple warnings, the system escalated to a message that the vehicle was about to be disabled, which created a serious safety concern. This happened even though the Driver Attention Warning feature is disabled in the vehicle’s settings. The issue appears to be caused by the steering-column driver monitoring camera system falsely detecting inattention. The constant alerts are distracting, and the threat of the vehicle disabling features while driving at highway speeds is dangerous. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEAT BELTS | Having great difficulty releasing the seat belt. At times, have to repeat pressing red release button. I’ve been using seat belts in more than 50-75 cars on my life experience and never had trouble releasing my seat belt. This problem is consistent with all family members who drive this car. I’m concerned if an emergency situation occurs, my family will not be able to get out of car quickly. | Crash: No Fire: No | Unknown |
| Sep 2025 | ENGINE | Vehicle was not driven for 2 days. The check engine light is one and says "active airflap issue" the flaps appear to be open when a/c is on and closed when vehicle is off. There is no debri or anything arount the air flaps. This could cause potential overheating and should not happen in a years time. We travel for my husband's job and this could be very dangerous. We thought we were buying a new RELIABLE vehicle. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | The transmission was replaced and I picked up my vehicle on 16 September. 23 September, all of the transmission lights, warning, lights and check engine light came on. The vehicle is being towed back to the dealership with transmission issues again. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER | The drive attention warning system turned off the cruise control. Causing the vehicle to unexpectedly decrease speed on the interstate, which forced the cars behind me to brake hard to avoid hitting me. This system is constantly giving alerts for no reason distracting my attention to the road. I can have both hands on the wheel and looking straight forward and the system gives an alert tone and flashes a message on the screen stating it can see my face. If the cruise control is on it will disengage the cruise. If the cruise is not engaged it just keeps alert every 20 miles or so. I have taken it to the dealer, who showed me how to turn it off , but it still alerts over and over again. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Santa Fe. The contact stated that while pulling into an automatic car wash and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The vehicle then drove into the car wash while the car wash conveyor system was not engaged. The contact stated that the failure recurred while driving 2-3 MPH in a parking lot, and the vehicle rear-ended another occupied vehicle. There was no damage or injury sustained. Additionally, the contact stated that while driving 5 MPH and pulling out of a parking lot, the brake pedal was depressed, but travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal, but the vehicle failed to respond and rear-ended another occupied vehicle. The contact sustained cuts on the left leg from hitting the leg against the dashboard while pumping the brake pedal. The contact's vehicle sustained scratches on the front end, and the other vehicle sustained damage on the bumper plastic cover. A police report was filed. Both vehicles could be driven away from the scene. The air bags did not deploy. There was no warning light illuminated. The vehicle was taken to the dealer for diagnostic testing on several occasions; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Aug 2025 | WHEELS | I lease a vehicle (under one year old) equipped with low-profile Pirelli tires. After three months, one tire developed a sidewall bulge. I contacted Pirelli and was referred to Hyundai. The Hyundai dealership advised that Pirelli tires are not covered under Hyundai’s warranty and that Pirelli must authorize any replacement. I was subsequently informed that Pirelli declined coverage. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | The vehicle was purchased brand new and at near 8k miles the brakes became warped. It caused severe shaking on the highway and has continued to get worse. Hyundai confirmed the brakes were bad but refused to replace the rotors. Rotors on a new car should not be warped at 8k miles, cheap materials lead to that | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Vehicle Identification Number (VIN): [XXX] Make: Hyundai Model: Santa Fe Year: 2024 Description of the issue: •Component or system that failed: The vehicle’s brake system, including the emergency braking system, failed to slow or stop the vehicle at low speeds. The problem is available for inspection upon request. •Safety risk: This failure endangered my safety and others. While driving slowly in traffic, I fully pressed the brake pedal, and the emergency braking system activated, but the vehicle did not slow or stop, causing a minor collision with another vehicle. •Reproduction or confirmation: Prior to the incident, on two separate occasions, I noticed the brake pedal felt loose or like it “released” at low speeds, forcing me to press harder for the vehicle to slow. These issues were not previously inspected or documented. I was planning to have the brake issue inspected along with a current recall and other concerns, including a stiff seatbelt buckle and a door that was difficult to open, as soon as I had the chance. I have not received any formal recall notice by mail or email. I learned about the recall during routine maintenance at the dealership. •Inspections: The vehicle has not yet been inspected by the manufacturer but I plan to take it to an authorized Hyundai dealership asap for inspection. The accident has not been reported to the police or insurance yet but it will be first thing tomorrow. •Warning lamps or symptoms: No warning lights appeared, but there unusual brake behavior was noted on two occasions about two weeks before the crash. Thought this time was significantly worse, and by worse this I mean the vehicle didn’t brake. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Aug 2025 | VISIBILITY/WIPER | I am writing to formally file a complaint regarding a sudden and unexplained crack that appeared on the windshield of my vehicle, which was parked in my driveway overnight. The vehicle was stationary, had not been involved in any accidents or incidents, and was not subjected to any apparent external impact Upon discovering the damage, I conducted thorough research and found that more than one owner of the same vehicle or same type of model have experienced an identical issue — a crack that originates at the very top edge of the windshield starting from the top and travels downward through the middle of the glass. The consistency in the location and pattern of the damage strongly suggests a potential manufacturing defect or a design flaw. This issue raises serious concerns not only about product quality but also about driver safety. Windshield integrity is a crucial component of vehicle safety systems, and such defects can compromise visibility and the structural strength of the car in the event of a collision. | Crash: No Fire: No | Unknown |
| Jul 2025 | TIRES | The failure occurred in the sidewalls of the two factory‑supplied all‑season tires on the passenger‑side (front and rear) of my 2024 Hyundai Santa Fe. Both tires exhibit pronounced bulges on the outer sidewall of the front passenger tire. Tire size is 255/45 R20 105V M+S The rear OEM tire was replaced on February 10, 2025 and front OEM tire (with DOT codes visible) remain mounted on the vehicle, but I must replace it to keep the vehicle operational. I noticed the bulging of the second tire today, July 29, 2025. Sidewall bulges indicate internal cord separation. A sudden loss of air pressure or blowout—especially at highway speeds—could result in rapid vehicle instability, loss of control, and a potentially serious crash, endangering occupants and other road users. No, the problem has yet to be inspected by the manufacturer, police, insurance or others. However there is mounting conserns and simular reports of the same problem occurring with other owners of 2024 Hyundai SantaFes with the same OEM tire. No warning lamps, messages or other symptons prior to the problem occuring. There has been no off‑road use, curb impacts, overloading, or manufacturing advisories at the time of discovery. My best assessment is a potential manufacturing or design defect in the OEM tire sidewall construction causing premature internal separation under normal use. | Crash: No Fire: No | Unknown |
| Jul 2025 | POWER TRAIN | I was driving and the car started to loose power and then the engine light came on and the car would not go. Everything happened at one time. The wrecker took the car to the dealer and the dealer confirmed the transmission went out. It is very dangerous for a new car to have the transmission fail while driving. This is a new car. The transmission failed and it is available for inspection at the dealer. The car is currently at the dealer and I am waiting to find out how long it will take to get a new power train. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING | I was driving on the freeway at 70MPH it was dusk. The traffic was light and I was exiting the freeway. Two lanes exit and then split each direction. There is a car next to me but is not coming into my lane and nobody in front of me. Suddenly a collision alarm starts going off the vehicle brakes and the emergency steering notification lights up on the dash and the vehicle swerves to the left almost hitting the median. After this occurred the transmission started having issues at speeds under 15mph with shifting. It would rev up to about 3500rpms then lunge. | Crash: No Fire: No | Unknown |
| Jul 2025 | ELECTRICAL SYSTEM | I tried to open the doors of my locked vehicle with the key fob and there was no response. I tried several times and nothing happened. I called AAA and they opened the door with my valet key and was able to pop the trunk. He checked the battery and it was working fine. He then noticed that the wire connecting the battery to the fuse box has melted at the point of contract with the fuse box and actually melted part of the plastic fuse box. There was nothing he could do, so I had to have the car towed to the dealer. I was lucky that the total meltdown of the electrical system did not occur when I was driving or I would not have been able to see any of the controls on the inside of the auto and not be able to use the gear shift to put the car in park. | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | Forward attention assist keeps going off. For no reason. Eyes are on the road and head is forward | Crash: No Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER | The glass on the 2024 Hyundai Santa Fe seems to be incredibly unsafe. 2 weeks after purchasing the vehicle, while driving on [XXX], something kicked up into the windshield and cracked it. The crack was about 12 inches long. Overnight, the crack doubled in length. The replacement glass that was ordered to Safelite was broken upon delivery. While waiting for a new windshield, something else hit the windshield on the interstate and there was another chip. 2 weeks after my windshield was finally replaced, I found that the passenger front window was cracked in the top corner and had no idea why. Within 2 days, the window was cracked all the way from the top to the bottom. This weekend, something hit the windshield on the interstate again, and the windshield is once again cracked/chipped. I have owned 11 cars in 16 years and none of them have ever had windshield damage, despite spending my entire driving life in the same area. Now, a new car that I purchased for the purpose of avoiding maintenance costs has had 3 cracked/broken windows in 12 months, and I've spent $1000 on glass and will now have to spend another $100-$500 more to fix this one. Hyundai warranty does not cover it. Glass coverage is not an option for insurance in North Carolina. I believe that the glass on newer Hyundai vehicles is very cheap, defective, and unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | FORWARD COLLISION AVOIDANCE | The Adaptive Cruise control cannot be used while wearing certain sunglasses. The car has a Driver Awareness Warning that is supposed to warn the driver if eyes are not on the road. It does not work with certain glasses. While driving at interstate speeds, I engaged the Adaptive Cruise control only to have it shut off and quickly slow down. After fumbling with different glasses while driving, I found a pair that will work with the Adaptive Cruise control. In the display, there is a toggle to turn off the Driver Awareness option, but as soon as you turn on the Adaptive Cruise, the Driver Awareness turns on again. If the Driver Awareness function cannot be turned off it is a safety issue. My favorite driving glasses cannot be used and I think this issue will cause accidents with the quick slowing on the highway. There should be a way to turn off the Driver awareness so I can use the adaptive cruise with my sunglasses. | Crash: No Fire: No | Unknown |
| Jun 2025 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | this truck has repeatedly gone in for service over 6 times for multiple issues. The worst issue which they cannot fix is the vehicle going into limp mode while driving . Loosing all acceleration then racing on its own . This is a very dangerous problem when on the highway.hyundai service keeps telling me that the diagnostic is not showing a problem. This can be caused due to many things including transmission electrical or computer problems. I have reported to the office of consumer affairs and they claim hyundai dealership in myrtle beach has not responded to them. meanwhile i am driving in a very scary situation not knowing when this will occur. This happens at random times with no warning. This has happened at least 10 times in the last few months. | Crash: No Fire: No | Unknown |
| Apr 2025 | ENGINE | Vehicle has about 4k miles. Received “transmission system error, check transmission oil immediately”. The vehicle barely drives. Has a hard time changing gears. Hyundai says there are no recalls and are not being helpful in getting help. They say everything is fine but it is clearly not working. Brand new vehicle and cannot get it fixed. | Crash: No Fire: No | Unknown |
| Apr 2025 | UNKNOWN OR OTHER | I’m writing to report a recurring issue with the Forward Attention Warning (FAW) system in my 2024 Hyundai Santa Fe. The system frequently triggers warnings even when I am fully attentive and driving safely. These alerts are not only distracting, but they also reduce my confidence in the vehicle’s safety systems overall. I have reviewed the settings and attempted to adjust or disable the FAW feature, but it either cannot be turned off entirely or continues to act erratically despite adjustments. I’ve also verified that the cabin camera is clean and unobstructed. | Crash: No Fire: No | Unknown |
| Apr 2025 | POWER TRAIN,SEATS | The contact owns a 2024 Hyundai Santa Fe. The contact stated that while the vehicle was idling at the dealer, the transmission became inoperable. There was an unknown warning light illuminated. Additionally, the contact stated that there was a hole in the front driver's seat. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle or honor the service plan. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 2,600. | Crash: No Fire: No | 2,600 |
| Mar 2025 | ELECTRICAL SYSTEM | The Forward Attention Warning device located on the steering column (camera) cannot be disengaged. This device does not allow me to wear dark or polarized sunglasses, which I need since I have eye issues. This is a safety issue for me and others, especially since I am [XXX] [XXX] and there are times when the visor doesn't cover the sun. You can 'disengage' it in the Driver Assistance settings but it does not stop the warnings nor does it stop it from disengaging your cruise control. If you look to the side of the vehicle, look up to pull the visor down, or wear polarized or dark sunglasses, it will also shut off your cruise control. I have taken the vehicle in to the Gainesville GA Hyundai and told them about this issue but they have said that there is no fix for this. BTW -- there are a bunch of posts on Reddit about this issue. This problem isn't a failure of the system, it is a design flaw. I noticed it on the day I bought the vehicle. Now, it is an annoyance to the point that I am looking at buying a new vehicle. I have only had the vehicle a year....not happy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |