Complaint volume
132 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Santa Fe Complaints
132 consumer-submitted complaints on record for the 2024 Hyundai Santa Fe, grouped by component category.
132 Total complaints
10 Crash reports
0 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, unknown or other, electrical system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 0 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 11 complaints, with an average reported failure mileage of 14,858 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, unknown or other, electrical system?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Santa Fe complaints?
10 Crash
0 Fire
6 Injury
0 Fatality
4 Towed
4 Medical attention
What are the most common 2024 Hyundai Santa Fe complaint categories?
POWER TRAIN 21
UNKNOWN OR OTHER 17
ELECTRICAL SYSTEM 9
TIRES 6
ENGINE 4
FORWARD COLLISION AVOIDANCE 4
POWER TRAIN,ENGINE 4
SERVICE BRAKES 4
VISIBILITY/WIPER 4
POWER TRAIN,ELECTRICAL SYSTEM 3
132 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2024 | POWER TRAIN,ELECTRICAL SYSTEM | My vehicle was in for repairs at both a collision shop and a dealership following a minor accident. When I got the vehicle back, I found that the seat controls were not working, preventing me from moving the seat backward or forward. During a test drive, the car lost power despite the gas pedal being fully pressed; it wouldn't accelerate and then suddenly jerked forward. This could have caused an accident if I had been on a busy highway. Further testing revealed an abnormal noise at 1500 RPM in multiple gears. The vehicle has been towed back to the dealership, but there's no word yet on when it will be fixed. Hyundai has been contacted multiple times, as the car has been awaiting parts and undergoing repairs for over four months. They don't seem to be taking these safety issues seriously nor helpful in resolving the issue. | Crash: No Fire: No | Unknown |
| Oct 2024 | FORWARD COLLISION AVOIDANCE | This vehicle has a Driver Attention Alert System which track driver's eye and head movement to determine driver attention levels. This system can be disabled outside of using Cruise Control through the setup menu. However, when in Cruise Control, this system CANNOT be disabled. Unfortunately, if you're wearing sun glasses the system declares the driver is inattentive and produces a distracting aural and visual warning. If no action is taken the vehicle will automatically come to a stop, even on the freeway! This option is a driver distraction and does not allow the driver to wear sunglasses increasing the risk of motor vehicle accidents. Several customer have complained to Hyundai about this system. there needs to be driver-selectable option to enable/disable, even in Cruise Control mode. | Crash: No Fire: No | Unknown |
| Oct 2024 | VISIBILITY/WIPER | I have owned my vehicle since July 29th 2024 and have now replaced two windshields on my car. It has less than 6000 miles on it. I have looked online and many other people have had the same issues with Hyundai windshields. Something is not right with the glass itself, these tiny rocks should not be basically shattering my windshield while I’m driving. | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | After car is idle, when pressing the gas, the car instantly stops as if you have slammed on the break, feeling like you have driven into a brick wall. The intensity of the stop causes you to jerk aggressively in your seat. This has happened on more than one occasion. Without a seatbelt it would cause injury as well as the possibility of causing an accident with other vehicles. When this happens, there were no warning lights or messages shown to indicate an issue. The vehicle is currently at the dealership as of 9/20/2024, they are trying to replicate the issue however it has been more than 2 weeks, and they have not found a resolution. They have run diagnostics tests and there was nothing that indicated the issue with the vehicle. As of today, 10/9/2024, the issue has not been resolved and the vehicle remains in the dealers possession. | Crash: No Fire: No | Unknown |
| Oct 2024 | ENGINE | The issue I have is related to the transmission and exactly what is outlined in the Hyundai Santa Fe recall 236. My car was not included in that recall though. But the problem is exactly the same. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM | The vehicle has a digital instrument panel. Today the instrumental panel started flickering, sometimes all warning lights will flash, and then the panel will go completely black/blank while driving. Sometimes a red "NO SIGNAL" warning will flash across the screen. When this happens, there's no speedometer, engine temperature, or any information about the vehicle. This vehicle is 1-month old and has about 1300 miles. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | The media screen console part of my 2024 Santa Fe has been glitching since July. Dealer has already looked at it and said there’s nothing to fix… now the screen flickers AND the audio glitches over and over the same few seconds.. then turn the car OFF and the audio stays playing over and over. Cannot turn off the media console or adjust volume. Screen goes out when using backup camera. I mostly have videos of these issues as you can’t tell in photos what’s wrong. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | At approximately 1500 miles on the odometer, I started to receive a warning roughly one out of every 3 times I started my 2024 HYUNDAI SANTA FE. The warning would flash red and read "Transmission System Error!, Check transmission oil immediately" and would refuse to move out of first gear, revving to approximately 5000 RPMs. The onboard vehicle diagnostic system reads all systems NORMAL when performed and this error requires a vehicle restart to clear. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN,ENGINE | While the car was in park, we used the auto start feature to get the A/C going as we walked to the car. We heard a loud popping sound then shut the car off. My husband looked under the hood to look around for what could have made the noise and asked me to start the car. When I did, the car started moving forward on it's own with my husband standing in front of it and our 3 kids in the car to witness, which was scary but fortunately nobody was hurt and we were parking and not in traffic. I was able to use the brakes to get it to stop moving. We drove it about a mile and when attempting to put it in park, it prompted me to use the parking break because the Park function wasn't available. When I attempted to put it in drive, it flashed through all of the gears before saying, "Shift gear malfunction" then "Service Immediately." I used the parking break and was able to turn the car off after a few attempts of it going into accessory mode. This was 30 days after purchasing the car brand new with 10 miles on it leaving the lot. We found the safety recall posted online on July 8th, but were not informed by the dealership.The dealership didn't have a loaner to provide, so we had to pay out of pocket for a rental car for 7 weeks before they finally provided a loaner for the final week before it was repaired 60 days later. We were told there was no ETA on when the parts would be received, but we had to call the Service Advisor or go in person because they were not responsive by phone or email. The transmission, software and battery were replaced. We are pursuing a buyback. No consumer of a new vehicle should be expected to pay their car payment for a new vehicle while also renting a car. Our reimbursement from Hyundai's Corporate office is still pending. The official safety recall notices came within the last week of the repairs being completed. | Crash: No Fire: No | Unknown |
| Sep 2024 | ELECTRICAL SYSTEM | The digital gage cluster went black on my 2024 Hyundai Santa Fe Calligraphy (AWD) while I was driving on September 5, 2024. There were no prior warnings or indicators to alert me that anything was going to fail/not operate properly. I was entering a school zone and could not determine what speed I was traveling at to ensure that I was not moving too fast and endangering children, as well as walking parents; I pulled over and activated my Heads-Up-Display (HUD) to see if I could utilize it to safely continue my journey. I was able to use the HUD to know my speed. I initially had the HUD turned off because my daughter, who is a new driver, said that it was distracting to her. This occurred first yesterday. I thought that it may have been due to my system conducting a software update, but the issue appears to be intermittent. It sometimes comes back on, but it only remains on for no more than 10-15 minutes before going black again. Since it is a new vehicle and under warranty, I scheduled an appointment with the local Hyundai dealership the same night the issue first occurred to have the problem evaluated. When I arrived the next morning I was told that it would take about two (2) weeks for it to be diagnosed!?! I then went to a friend, who is a certified mechanic specializing in electronics, to take a quick assessment. She didn't discover anything during her observation, but decided to check online to see if there were any reports of this issue occurring prior to my incident. She found a technical report stating that the issue is known and probably caused by a wiring diameter issue that causes the digital gage cluster to intermittently go out and come back on. I believe that this could be a serious condition in certain situations. Besides not knowing your speed, you don't know if a turn signal is activated, how much fuel you have left, engine temps, oil pressure, tire pressures (TPMS), etc. | Crash: No Fire: No | Unknown |
| Sep 2024 | POWER TRAIN | UNKNOW | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | On Wednesday, August 28, 2024, I was driving southbound on Interstate 95 in Florida at 72 miles per hour in the left lane. As I approached my exit, I attempted to switch to the middle lane when, suddenly, the car stalled. Pressing the gas pedal had no effect, and the car rapidly lost speed. Fortunately, the drivers around me, who were all traveling at speeds exceeding 70 miles per hour, slowed down, allowing me to safely pull over onto the shoulder of the highway. The following morning, I contacted the dealer and drove the car in for inspection. I was shocked to learn that the car, which is a brand-new lease with only 1,500 miles and less than two months old, requires a new transmission. After this terrifying experience, I no longer feel safe driving this vehicle, even after the transmission is replaced. This is my first Hyundai, and in 25 years of leasing cars, ranging from Honda to Maserati, I have never encountered an issue like this. The whole point of leasing a car is to avoid situations like this one. This is completely unacceptable. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | Car purchase on [XXX] Within the first week, the car exhibited alarming signs of overheating. The hood was scorching, and heat emanated from the vehicle's exterior, all after just 30 minutes of driving. This was a matter of immediate concern. I took the car to Jim Ellis Hyundai on June 14, 2024. I reported that the car was running hot, the engine was making noise, and heat was coming from it. I also told them that after shutting off the vehicle, the fan blew for another 35 minutes to cool down the car. On July 12, 2024, I was forced to return the car to Jim Ellis due to the same persistent issue. This time, the car was overheating and leaking water under the dashboard. Listed below are all the problems I have had with this vehicle since I purchased The car was reported running hot, and the front hood was hot to touch after driving for 30 minutes. There was a loud noise from the car Noise from car 35 minutes after car has been shut off. I thought I was the fan trying to cool down the vehicle. Water is leaking from under the dashboard by the accelerator pedal. Another issue reported on 8/21/2024 to Potemkin Hyundai The car stops automatically while backing up. Nothing behind me. The car shuts off while switching to reverse or drive. Car stopping while backing up The vehicle rolls backward when shut off. Car shaking vigorously trying to backup out of my driveway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | We had driven the car 34days with 1709 miles on vehicle, went to post office and Transmission in reverse started popping and hopping then went to park and wouldn’t move, Toke to Amarillo Tri State Ford Hyundai , has been sitting in a outside bull pen since [XXX], they offered to take it as a trade and us pay an additional 15000,00 dollars, said I wasn’t stupid. called Hyundai and started a case # [XXX] and after never hearing from anyone called [XXX] for a buy back A person named called same day and said he would work on buy back would call us Aug 21 with information on buy back still no call Aug 23. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2024 | VISIBILITY | See attached document for complaint. | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | The contact owns a 2024 Hyundai Santa Fe. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and failed to accelerate as intended. Additionally, the message "Transmission System Check" was displayed, and the check engine warning light was illuminated. The vehicle was towed to a dealer; however, the failure was not able to be replicated. The failure persisted. The vehicle was taken to another dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,800. | Crash: No Fire: No Towed | 3,800 |
| Aug 2024 | POWER TRAIN | The contact owns a 2024 Hyundai Santa Fe. The contact stated while attempting to accelerate to exit the driveway and depressing the accelerator pedal, the vehicle failed to respond. In addition, when the vehicle was shifted into drive or reverse, there was an abnormal knocking sound coming from under the hood. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the failure was linked to NHTSA Campaign Number: 24V529000 (Power Train); however, the part to repair the vehicle was not available. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000. Parts distribution disconnect. | Crash: No Fire: No | 15,000 |
| Aug 2024 | UNKNOWN OR OTHER | I bought my car in 2024 and my monitor keeps glitching out. One month into buying the car, the monitor began glitching out, affecting my gps.These problems began in March. I took it to service in May, and they said they had it fixed. However, after a little bit, the same monitor problems came back. There were multiple times where my monitor went completely blank when I was driving far, leaving me shocked and scared. The monitor also went completely blank when I was reversing, almost leading to an accident because of this car's failure. I contacted service again, and they said that I would have to wait a month for the car to be looked at. But I don't want to wait this long, because I am not comfortable with this car anymore and am scared that something might happen because of the monitor glitches. | Crash: No Fire: No | Unknown |
| Aug 2024 | AIR BAGS | Involved in a car accident 4/24 going 60 mph, driver cut over and made contact near driver side door, causing us to also slam into a concrete wall on passenger door. After 3 months and up to 29k in damages, insurance declared our car a total loss on 7/23/24. On 7/25/24 the recall was released. No airbags deployed but I had 2 airbag safety codes on my phone (after accident) I didn’t have the car for. 4/11 and on. POA was signed on 7/24/24 releasing car to at fault party’s insurance. Hyundai said they can’t do any investigation on the car to determine if it was a fault. Collision site and dealership was surprised airbags did not deploy. The final damage reported was the inner most pillar that was “last line of defense, cannot be repaired must be replaced” per collision site, had a crack all the way down. I was 30 weeks pregnant and now dealing with ongoing back issues and my toddler was in her car seat. Going that speed with that much damage and hit on both sides should have deployed airbags. Also interesting timing our car was totaled 2 days before official recall. All seatbelts in car “deployed” but side airbags did not. No airbags did | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | Unknown |
| Aug 2024 | POWER TRAIN | Transmission failure. Problem confirmed by dealership on 7/22. Problem arose on 7/20 with car jumping forward abrublty and started making a clicking noise and hesitating. Did not learn about recall until I logged into my insurance company website to pay my insurance and it listed a recall on my Santa Fe on 7/20. Dropped car off at dealership on 7/22 and was told later that day it would need a new transmission and the dealership was told by Hyundai to give me a loaner car until Hyundai decided what to do about my car. I filed a claim on 7/23 with Hyundai about doing a buy back. I was told I would receive a call in 2-3 business days but have yet to receive one. I called Hyundai on 7/31 and was told my case manager had left a voice mail for me on 7/29 but I have no vm or missed call. I was given my case managers direct phone number and left a vm. Today is 8/1 and my 2024 Santa Fe Calligraphy that I bought on 6/28 and drove for only 3 weeks is sitting in the dealerships parking lot and per dealership, on 7/31 they are still waiting to hear from HYUNDAI. It has 1300 miles on it and luckily I did not get stranded 400 miles away while on vacation. I am very upset that no one contacted me or when problems started to occur with this vehicle, nothing was done and the vehicles were still being sold to the public | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Hyundai Santa Fe. The contact stated while operating the vehicle, there was water leaking into the cabin of the vehicle from underneath the instrument panel onto the accelerator pedal. Additionally, while operating the vehicle, the engine and outside the vehicle were extremely hot, and the temperature gauge had malfunctioned. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 100. | Crash: No Fire: No | 100 |
| Jul 2024 | UNKNOWN OR OTHER | On July 3, 2024 the vehicle was parked on my driveway. My driveway is very steep, the sun was out and it was windy. I opened the car and got in, the wind caught the door and it slammed shut. The back window shattered and many small glass particles were on ground behind the car and on the backs of the second and third row seats that were down. If someone had been sitting in the third row seat they would have been cover in glass. The dealer said that this could not have happened as described, but it did, and that I should repair the window my self. The glass is only 1/8 inch thick and I asked the glass company if they could get a thicker pane, none is available. I believe the manufacturer should recall and replace the back window with a stronger pane. Pictures and repair invoice to be mailed. | Crash: No Fire: No | Unknown |
| Jul 2024 | FUEL/PROPULSION SYSTEM | Our 2024 Santa Fe while traveling 70mph on the freeway suddenly lost power and went into what Hyundai warranty described as "limp mode'. This happened 2x. The 1st time was June 26, 2024 and the 2nd time was June 29th 2024. Both times the high pressure fuel pump was diagnosed by 2 different Hyundai dealership service facilities.Both times were highly potentially serious risk situations- traveling at highway speeds in traffic when suddenly losing engine power, and having to navigate off freeway/highway with no acceleration, basically rolling/drifting off. | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | DCT transmission issue | Crash: No Fire: No | Unknown |
| Jul 2024 | POWER TRAIN | Two incidents prior to taking in to the dealership: Thursday, 6/27: Car would not reverse when trying to get out of parking spot. Even though it was indicating reverse it kept moving forward in neutral Friday, 6/28: Car would not go into park. When I tried to set it in park it switched between gears erratically before ending on neutral. Received warning to take it to the dealer and could not turn off car—it stayed in accessory mode. Wednesday, 7/3: Learned from dealer that there was a hole in transmission. No update on how long it will take to be repaired. | Crash: No Fire: No | Unknown |