Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
368 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
368 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 147
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 33
SEAT BELTS 24
UNKNOWN OR OTHER 18
AIR BAGS,SEAT BELTS 11
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | SERVICE BRAKES | When driving down bumpy roads and you try to stop, abs kicks in but doesn’t stop the car right of way. You have to hit the pedal down all the way to stop if there is another car in front of you. HS happened multiple times in the same area in dry conditions. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | The sunroof glass appears to have exploded or burst open. The vehicle was parked at the time of the incident. The owner had driven the vehicle just two hours prior and returned to it to find that the sunroof had burst upwards sending glass on top of the remain parts of the sunroof and all over the interior cabin. There was no projectile involved and the remaining glass around the hole was protruding upwards indicating it had been pushed upwards by the pressure. This could have happened while occupants were in the vehicle. The vehicle has been inspected by the dealer who could not find anything wrong with the frame or housing to indicate a defect. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | All the dash light are on, warning signs flash, steering get heavy, Speedo not working, Signal indicator not working on dash. Not safe. Dealer drove the car and checked everything, could not get the car to do it again. I picked the car up and within 13 miles the dash was lit up like a Christmas tree, lots of error messages, steering very heavy07/21/24. 14,500 miles on car | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,ENGINE,BACK OVER PREVENTION | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple safety-critical systems have failed repeatedly, including: •Engine (multiple shutdowns while vehicle was in motion) •Automated Emergency Braking (AEB) (activating without cause while reversing) •Brake Pedal (intermittently unresponsive with audible rattling) •HVAC (leaking fluid into the passenger-side floorboard) Yes, the vehicle is currently with the dealership (Stamford Hyundai, CT) and is available for inspection. 2. How was your safety or the safety of others put at risk? • The engine has shut off without warning while the vehicle was in motion, including in traffic, creating the potential for rear-end collisions. • The emergency brake has slammed on while reversing, without any obstacles present, risking whiplash and collisions with pedestrians or nearby objects. • The brake pedal becomes unresponsive, with a loose/rattling sensation, making it difficult to slow or stop the vehicle safely. • The HVAC leak creates slippery floor conditions, posing a secondary risk for occupants during ingress/egress. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Stamford Hyundai) acknowledged some issues but stated they were unable to replicate all of them. However, the brake pedal defect is consistently reproducible and occurs daily. Multiple videos and logs have been submitted to Hyundai’s consumer affairs team. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently under inspection by Stamford Hyundai. Hyundai Consumer Affairs (case managers Noorpreet and Taruni) have been involved and have reviewed videos and documentation. No inspections by police or insurance. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,WHEELS,SERVICE BRAKES | Unknown, but feeling a lot of issues in this area and very sensitive. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | While approaching a stop sign there was a crack in the road and as wife was applying brakes she hit the crack and vehicle started shaking and brakes would not stop vehicle. This has happened three times. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | ABS system engages when it shouldn’t, causing stopping problems. Caused my wife to run out in middle of intersection and not get stopped in time. This seems to be a common problem with this vehicle and nobody knows how to fix it | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again ….. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance. | Crash: No Fire: No | Unknown |
| Jul 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | VISIBILITY/WIPER | While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | ABS activates when going over small bumps while breaking to a complete stop. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed! | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid. | Crash: No Fire: No | 9,000 |
| Jul 2025 | SERVICE BRAKES | I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai. | Crash: Yes Fire: No | Unknown |