Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
358 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 144
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 32
SEAT BELTS 22
UNKNOWN OR OTHER 17
AIR BAGS,SEAT BELTS 10
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jul 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | Yesterday [XXX] the car basically failed to stop when I braked and was nearly hit by the approaching vehicle. I immediately called the service dept of the dealer and taking it in for diagnostics. No warning lights ever popped on. So what happened is I was getting on to the road from the parking lot and started braking to wait for the approaching cars to pass but instead of stopping all I got was vibrations and shaking all while not stopping. The car got almost half body length out on the road making the approaching cars swerve and honk at me. The only way I managed to stop it was stomping on the brakes as hard as I could, which worked. But it freaked me out and sent my kid in tears cuz the stopping was so violent. I am aware of the ABS issue with these models and experienced it 5-6 times before but never it was a near collision situation and especially with the kid on board. I called the dealer right away and am taking the car in for diagnostics. I told them about the issue and history of similar events but all I heard back was “oh, sorry it happened, come in for a diag. We have never heard of it.” We all know by now about the faulty ABS system in Palisade and the class action was just filed against Hyundai last month. So I wonder what will it take for them to admit the problem and issue a remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | ABS activates when going over small bumps while breaking to a complete stop. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Approaching main hwy very slowly to stop. Prior to stopping the car started shaking & Making the horrible load noise. it was a terrifying exerpience. took it to Wallace Hyundai today where we purchased it new. Told them what happened, they stated it was Probably the ABS brakes. No solution, could not repeat what had happened, I told service Person it felt like 4 flat tires running over bricks. I was scared . HYUNDAI said let them know if it happens again ….. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When coming to low speed stops at stop signs over uneven/SLIGHTLY bumpy roads, brakes rumble uncontrollably and resist stopping, thrusting my car past stop signs into oncoming traffic. This has happened SEVERAL times, thankfully without accident, and is extremely scary. It MUST be addressed! | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | The Palisade has been intermittently acting up approaching a stop and the pedal pulsates and pedal travel is much longer, stopping distance is lengthened but when all of this is going on, not one light or warning is shown. No ABS light, TRAC light or Skid light is illuminated. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Over the last week my Palisade has kicked on the ABS brake feature which has resulted in the vehicle to not stop timely. This was on a flat, paved road and was no reason for this feature to kick on. It has nearly resulted in an accident. We have brought to dealer and reported the issue but seems to be a more wide spread issue than we thought after doing some research online. | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I am reporting a recurring and hazardous issue with my 2024 Hyundai Palisade. When driving over uneven or bumpy surfaces—such as city streets with potholes, manhole covers, or brick pavement—the braking system fails to respond appropriately. Despite applying the brakes at low speeds (approximately 25 mph or less), the vehicle does not decelerate as expected. This results in extended stopping distances of approximately 15–20 feet, posing a significant risk of collisions or harm to pedestrians. This issue has occurred multiple times under various conditions, including dry roads and moderate temperatures. There are no warning lights or error messages displayed on the dashboard during these incidents. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | Vehicle Safety Concern - Unintended Vehicle Movement Vehicle Information: 2024 Hyundai Palisade Incident Date: XXXXXXX Location: Commissary parking lot in [XXX] Incident Description: On XXXXXXX my wife parked our Hyundai Palisade in a designated parking space at the commissary. She properly engaged the parking gear selection and turned off the engine. After opening the rear hatch to retrieve shopping bags and securely closing it, she proceeded into the commissary to shop. Upon returning approximately 15 minutes later, she discovered the vehicle was no longer in its original parking position. The Palisade had rolled away from where it was parked and collided with a parked 2018 Toyota Sienna, resulting in property damage to both vehicles. Actions Taken: Due to concerns about a potential mechanical defect that may have caused this unintended vehicle movement, we immediately contacted Hyundai customer service. We have since scheduled and completed diagnostic inspections at two separate Hyundai dealerships. Both dealerships performed comprehensive diagnostics but reported finding no mechanical issues. Safety Concerns: This incident represents a significant safety hazard. The unintended movement of our vehicle in a parking lot could have resulted in serious injury to pedestrians or other motorists. We are deeply concerned about the potential for this incident to recur and cause harm to others. Request for Investigation: We respectfully request that NHTSA investigate this matter to determine if there is a systemic safety defect in the Hyundai Palisade that could cause unintended vehicle movement when properly parked. We believe this incident warrants investigation to protect public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When braking on uneven surface like gravel, bumps, ect. The vehicle may shutter and continue lurching forward. Takes around double the stopping distance expected and has been close to accidents multiple times. This has happened many times since purchasing the vehicle brand new in 7/2024. No warning lights or messages pop up when this is happening. We took the vehicle in for inspection around 2/2025 but they could not replicate the issue so didn't even look at the parts for any concern. No other person has examined the vehicle besides the dealer on that visit. Vehicle is available for inspection upon request. Is definitely a danger to drive in good road conditions but very concerning to drive in rain or snow with not knowing if the brakes will perform or not. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I will drive at low speeds (on residential or approaching stop light) and start pressing my brakes and then the car starts violently shaking and DOES NOT STOP… it keeps rolling forward. I lose brake power. The longest distance I’ve went without brakes working was 20 feet. I have little children and bought this car for safety features. I feel extremely unsafe. The problem is intermittent and Hyundai doesn’t know how to fix the issue because they stated there is no “check engine lights or codes” popping up. Very dangerous. This is going to get people killed. They need to recall Hyundai palisades for brake issues. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | I have had while driving slowly (parking lot speeds) over uneven surfaces like cobblestones the car has trouble breaking, it lurches forward, brakes make terrible noise, and car vibrates. This has occurred at least 3 times. It is unsafe if I would be unable to stop as needed in time. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed over an uneven surface and attempting to slow down, the steering wheel started vibrating, and the vehicle skidded before coming to a complete stop. The contact stated that the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the ABS was functioning as intended. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000. The VIN was invalid. | Crash: No Fire: No | 9,000 |
| Jul 2025 | SERVICE BRAKES | I was ata yield sign and the car in front of me started to go and had to slam on their brakes because a car ran a stop sign. I had started rolling forward and hit my brakes when I noticed she had hit her brakes. My vehicle started to vibrate and keep going. It did nit stop right away it way like it was just skiding. My vehicle has done this before but this time it did not stop quick enough to avoid hitting the vehicle in front t of me I have notified Hyundai of the issue and after doing research I have found Hyundai is awRe of an issue with the 2023, 2024 and 2025 models. There is also a class action law suit for thus same reason. I am waiting to hear back from Hyundai. | Crash: Yes Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | Hi, my name is [XXX] and I leased a 2024 Hyundai Palisade Calligraphy last summer. I have been having issues with my car skidding on rough or uneven pavement and I brought the car in for service to check the issue. I was told by the dealership that my issue is "normal" and it's how the ABS system works. This is obviously ridiculous because no car is supposed to skid on regular roads with no snow or ice. The car skids and the wheel shakes and my brakes do not work for a few seconds. I have to basically slam on the brakes and pray the car stops. I told the dealership it is definitely not normal. They said they would check the car and call me. I got a call a couple hours later telling me the ABS system is working fine. When I googled the issue, I saw many, many complaints about this issue and a class action lawsuit that has been filed. I picked up my car and asked the representative to speak to a manager. He said they all leave at 4:00. It was 4:30. I asked him how Hyundai is ok with sending people like me back out on the road knowing the ABS system is faulty and causes loss of brakes? He replied "Until Hyundai issues a recall, there is nothing we can do." I have owned Hyundai cars in the past and have always admired them as a company. They offer great safety and great warranties. But now I ask why they are ignoring this obvious safety issue? What will happen when a person driving a Palisade loses brakes and God forbid hits a car or a person? Please make this right and fix these cars so that we can feel safe on the road. My children drive my car, though I won't be allowing that anymore.Please advise on next steps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | Vehicle Safety Concerns and Lack of Dealer Support As we approach a stop going about 20 mph and begin to apply the brakes as we pass over some slightly bumpy ground. The car lurches forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; this has pushed us into intersections. We've brought the vehicle in several times to no avail as the dealership says nothing is wrong. We contacted Hyundai Corporation to discuss this issue and determine any other feasible solution but unfortunately they were not able to assist in a timely manner. The braking problem has persisted. The vehicle exhibits issues when driving over uneven roads or on gravel—the brakes engage improperly, causing the vehicle to skid before ultimately stopping. This results in a dangerous situation where the car stops much farther than intended, posing a significant risk of collision, particularly at intersections. We have a [XXX] and we bought this brand new vehicle for the sole purpose of it being reliable and safe and it has been nothing but trouble. Please help us with this, we are at a loss of what to do. This is going to kill someone someday. You can also find others with similar situations online and it appears there is a class action lawsuit that has been filed that demonstrates the same issue we are having. Other people online: [XXX] - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | The ABS system malfunctions when braking at slow sleeps either on bumpy roads or even sometimes while turning | Crash: No Fire: No | Unknown |
| Jun 2025 | SUSPENSION | I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | The ABS system kicks in on uneven surfaces even at the slowest speeds. It is almost impossible to stop and have almost hit people several times. This is coming to a stop even if it’s at 5 MPH and the road doesn’t even seem uneven. It is very scary and I’ve almost had an accident multiple times due to not being able to fully engage the brakes. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | There’s an issue with the anti-lock braking system when you drive over a bumpy surface like large gravel that causes the anti-lock system to kick in and apply pulsed braking resulting in the car having dangerously long stopping distances. I’ve had this occur twice. The first time was going downhill on a driveway with large gravel. I tried to apply the brakes to sow down, the anti-lock braking kicked in and just kept repeatedly cycling. If I would have needed to come to a stop, it wouldn’t have happened. The second time it occurred could have resulted in an accident. I was leaving a paved parking lot, preparing to pull out onto a busy highway. When I was preparing to stop at a traffic signal at the end of the parking lot, the lot was bumpy and the ABS kicked in. It kept pulsing and the car didn’t stop until I was past the terrific signal and I was partially into the road before it came to a stop. The ABS system needs recalled. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | I was in stop and go traffic on a side road. I was traveling about 5-15 mph on an uneven road surface. The traffic stopped in front of me and I applied my brakes. I heard the grinding sound of the anti-lock brakes but my car did not stop. My foot was to the ground on the brake and it didn’t even slow down. I ended up hitting the car in front of me. This has happened before but I never hit anything before. It happens all of the time on uneven road surfaces such as man hole covered, rail road crossings, or construction or potholes. | Crash: Yes Fire: No | Unknown |
| Jun 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | When braking on an off ramp, the vehicle began to shudder. The steering wheel and brake pedal were shuddering as well. The vehicle came to slower stop than usual almost causing us to rear end the vehicle in front of us. This has happened prior on uneven roads when slowing/coming to a stop. The dealership does not have an answer and couldn’t reproduce it | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | Braking on rough road before cross street engaged what felt like anti-lock. Brake pedal vibrated under foot, went all the way to the floor and car failed to stop as expected. Has to release brake completely and reengage to stop. Was quick enough to do do before moving into oncoming traffic. | Crash: No Fire: No | Unknown |
| Jun 2025 | SERVICE BRAKES | When I try to stop on a brick road the abs comes on and the breaks press up on my foot and the car does not stop immediately as it should. | Crash: No Fire: No | Unknown |