Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
358 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 144
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 32
SEAT BELTS 22
UNKNOWN OR OTHER 17
AIR BAGS,SEAT BELTS 10
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2025 | STEERING,SUSPENSION,SERVICE BRAKES | I have a 2024 Palisade, and any small bump, pothole, or lane bump causes my steering wheel to shake uncontrollably. If I go over a speed bump or come down an incline, the brakes make a rumbling sound, and if I try to brake, the brakes stutter and just shake. I’ve almost hit a car in front of me a few times because it didn’t want to stop. This is a very expensive SUV to be having these issues, and it’s a major safety concern. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While approaching a stop sign we hit a small crack in the roadway while applying the brakes. The brake pedal started pulsing and the vehicle would not stop. Luckily there were no cars approaching because we rolled thru the stop sign. This is the second time in a month this has happened. Apparently the manufacturer is aware of the issue but have not seen any type of recall. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | When going on uneven terrain then trying to brake the ABS kicks in and makes the brakes unusable. I’ve almost hit the car ahead of me several times now. I have taken the car to the dealership and they cannot duplicate the problem. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Sometimes when trying to break on uneven surfaces the break seems to fail, shaking the car as if trying to break multiple times, which results in the car continue moving sometimes 10 feet over the stop sign, for example. The uneven does not need to be gravel, just minor bumps on the road sometimes trigger this issue, which makes me scared that I'll end up in an accident, as I already had a near miss one. This has happened now multiple times and is making me scared to drive. I took the car to Huyndai on 08/15 and they were able to reproduce the same issue, saying that it seems to be a misreading from the ABS system, but added that the car and its systems are functioning as per the designed specifications and there was nothing they could do. Their solution was to advise me to use more caution when breaking, avoiding sudden breaks and to allow for increased breaking distances, but this absolutely does not resolve the issue and places the responsibility to resolve the issue on the customer, which is absurd. I should add that the many times this issue happened to me, I was driving at very slow speeds (max was like 20 mph) and was slowly stopping at the stops signs of my gym center and the parking lot of my work, which leads to a busy highway. I am afraid one day I won't be able to stop the car and end up going into the highway and cause an accident hurting both myself and other people. This is incredibly irresponsible of Hyundai, it's playing with people's safety. I would have not bought this car had I known this was an issue. | Crash: No Fire: No | Unknown |
| Aug 2025 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | It’s skid three times when I was trying to stop it just kept going almost got into three accidents | Crash: No Fire: No | Unknown |
| Aug 2025 | SUSPENSION | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. The dealer replaced another suspension bracket on the same driver’s side rear; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000. | Crash: No Fire: No | 30,000 |
| Aug 2025 | SERVICE BRAKES | Shook violently while pushing brakes and finally caught and stopped after pushing them hard. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | When going over an uneven surface (railroad track/cobblestone/pothole) at a low speed, specifically while braking, the car starts violently shaking and prevents me from stopping the car. It has caused my car to go an extra 15-20 ft and even had to narrowly miss being T-boned twice (thank goodness the people coming saw me!) From what I’ve seen it is the ABS that is sensitive, but I’m not certain. I just know that it is dangerous and concerns me with children in the car. Dealer could not reproduce and told me it was “normal” over uneven surfaces- even asked why I was braking over the tracks (there is usually a stoplight or stop sign right after!). Hope this gets figured out quickly before someone gets seriously injured or killed, as I see many others have experienced the same. Truly a scary experience every time it happens. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | *ABS, yes available for inspection, you can completely examine my car *ABS kicked in without need, hard braking would not work, car pulsed into intersection *No *No *No Thousands are experiencing this involuntary ABS implementation and Hyundai is aware. Today my 2024 and a new 2025 were in the Dealership with the very same problem. My first instance occurred in July 2024 | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | On a number of occasions, the vehicle does not stop when hitting the brakes. The car shudders and shakes violently, while continuing to lunge forward before finally stopping. This has happened to me approaching crosswalks, intersections, and stop signs. This is a problem for many reasons as it is a safety hazard for me and my family, as well as other drivers and pedestrians. I brought my car to the dealership on July 11th, and they told me they had heard of this problem before. They would not return my vehicle because it was a safety issue that Hyundai Corporate is still investigating. On 8/6, my vehicle was returned to me. The dealership said they were not able to replicate the problem (after driving it for 3 miles). They did not fix my car or change anything, but corporate told them to release all vehicles with this issue. This is a safety concern that Hyundai is not addressing. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | When traveling on a bumpy road the brakes failed to engage almost causing an accident. This happen twice within the last 10’days. | Crash: No Fire: No | Unknown |
| Aug 2025 | STRUCTURE,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE | The windshield (visibility system) on my 2025 Hyundai Tucson (VIN: [XXX] ) was cracked on [XXX]. I immediately contacted the dealership where I purchased the vehicle (in New York), and later local Hyundai dealers in Florida where I now reside. I was informed that the windshield is on a nationwide OEM backorder with no estimated time of arrival (ETA). As of August 6, 2025, the part remains unavailable, and the vehicle has been inoperable for 57 days, parked in my garage. The crack makes the vehicle unsafe to drive, and due to Advanced Driver Assistance Systems (ADAS) such as lane keeping assistance and forward collision warning, the windshield requires proper OEM calibration post-installation, which cannot be performed until the correct part is secured. The issue was confirmed by multiple Hyundai dealers and 3rd-party glass installers, all of whom indicated they are unable to acquire the correct windshield due to Hyundai’s ongoing parts shortage. No resolution has been provided by Hyundai corporate. Although one vendor was referenced by the dealer, they too did not have the part available locally. Hyundai has offered limited rental reimbursement, but not enough to cover costs during this extended downtime. No inspection has been conducted by the manufacturer or insurance company beyond initial confirmation of the damage. No warning lights or messages preceded the incident — the issue is entirely due to the unavailability of a critical OEM part, making the vehicle unsafe and unusable. I am paying monthly for a financed vehicle that cannot be driven due to a manufacturing and supply chain failure beyond my control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES | I have noticed repeatedly when the 3 following conditions are met the anti lock brakes do not function correctly. The vehicle is moving slower. Below 30mph but usually this is below 15 mph. The vehicle goes over a bump or series of bumps I am braking. Usually bringing the vehicle to a stop. The ABS will "overreact" and kick in causing the vehicle to not stop in a timely manner. The ABS will continuously operate until the vehicle stops. Removing your foot from the brakes and reapplying them will fix the problem. Which is counterintuitive as to how ABS works and the problem it alleviates. I would expect a normal vehicle to not even apply the ABS in such a situation as other than some normal bumps or cracks in the road all other conditions are normal. I am not slamming the brakes. I am not employing any emergency steering input. This is just me coming to a slow stop. Note this is an ongoing issue and was not a one time event. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated while driving 10 MPH, the brake pedal was depressed, but the vehicle failed to stop as intended. The contact stated that the vehicle rolled and violently jerked. The contact continued to depress the brake pedal until the vehicle stopped. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer scheduled a service appointment with the dealer. The failure mileage was 13,728. | Crash: No Fire: No | 13,728 |
| Jul 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | Over the course of 6 mos. I've experienced several instances while braking on uneven surfaces, wherein the ABS system of my 2024 Hyundai Palisade reacted surprisingly very unpredictably. On 2 occasions this caused a near-miss; one of which involved braking while turning a corner on a rough surface and the car skidded/skipped (wheel-hopped) unpredictably. In another near-miss, I quickly released/reapplied the brakes which seemed to deactivate this erratic ABS behavior. My vehicle was recently shopped at my local is Hyundai dealership for routine maintenance/defects. This ABS malfunction was also to be addressed. The dealership reported to me that they were unable to duplicate, the car was operating as intended, no trouble found...Of course, I was highly. unsatisfied with this response, particularly after having taken a test drive with the service department supervisor, demonstrating the issue while driving and reviewing relevant online forum discussions that documented the exact issue I've been experiencing. PLEASE HELP BY DEMANDING HYUNDAI IS IMMEDIATELY ADDRESS THIS LIFE THREATENING ABS SAFETY DEFECT BY MEANS OF AN URGENT RECALL! Thank you. | Crash: No Fire: No | Unknown |
| Jul 2025 | UNKNOWN OR OTHER | The sunroof glass appears to have exploded or burst open. The vehicle was parked at the time of the incident. The owner had driven the vehicle just two hours prior and returned to it to find that the sunroof had burst upwards sending glass on top of the remain parts of the sunroof and all over the interior cabin. There was no projectile involved and the remaining glass around the hole was protruding upwards indicating it had been pushed upwards by the pressure. This could have happened while occupants were in the vehicle. The vehicle has been inspected by the dealer who could not find anything wrong with the frame or housing to indicate a defect. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When driving down bumpy roads and you try to stop, abs kicks in but doesn’t stop the car right of way. You have to hit the pedal down all the way to stop if there is another car in front of you. HS happened multiple times in the same area in dry conditions. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,ENGINE,BACK OVER PREVENTION | 1. What component or system failed or malfunctioned, and is it available for inspection upon request? Multiple safety-critical systems have failed repeatedly, including: •Engine (multiple shutdowns while vehicle was in motion) •Automated Emergency Braking (AEB) (activating without cause while reversing) •Brake Pedal (intermittently unresponsive with audible rattling) •HVAC (leaking fluid into the passenger-side floorboard) Yes, the vehicle is currently with the dealership (Stamford Hyundai, CT) and is available for inspection. 2. How was your safety or the safety of others put at risk? • The engine has shut off without warning while the vehicle was in motion, including in traffic, creating the potential for rear-end collisions. • The emergency brake has slammed on while reversing, without any obstacles present, risking whiplash and collisions with pedestrians or nearby objects. • The brake pedal becomes unresponsive, with a loose/rattling sensation, making it difficult to slow or stop the vehicle safely. • The HVAC leak creates slippery floor conditions, posing a secondary risk for occupants during ingress/egress. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Stamford Hyundai) acknowledged some issues but stated they were unable to replicate all of them. However, the brake pedal defect is consistently reproducible and occurs daily. Multiple videos and logs have been submitted to Hyundai’s consumer affairs team. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently under inspection by Stamford Hyundai. Hyundai Consumer Affairs (case managers Noorpreet and Taruni) have been involved and have reviewed videos and documentation. No inspections by police or insurance. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. | Crash: No Fire: No | Unknown |
| Jul 2025 | STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | All the dash light are on, warning signs flash, steering get heavy, Speedo not working, Signal indicator not working on dash. Not safe. Dealer drove the car and checked everything, could not get the car to do it again. I picked the car up and within 13 miles the dash was lit up like a Christmas tree, lots of error messages, steering very heavy07/21/24. 14,500 miles on car | Crash: No Fire: No | Unknown |
| Jul 2025 | SUSPENSION,WHEELS,SERVICE BRAKES | Unknown, but feeling a lot of issues in this area and very sensitive. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | On multiple occasions, my 2024 Hyundai Palisade (VIN [XXX] ) has experienced a serious safety issue involving the anti-lock braking system (ABS). While traveling at low speeds (approximately 5–15 mph) over bumps or uneven surfaces, the ABS has unexpectedly activated, preventing the vehicle from slowing or stopping when the brakes are pressed. In each case, the vehicle continued to move for an additional 10–16 feet before the brakes finally engaged. This issue has occurred repeatedly, including on: [XXX] [XXX] [XXX] Each incident created an extremely dangerous situation. I narrowly avoided a collision by swerving to avoid hitting the vehicle in front of me. Fortunately, no pedestrians or oncoming vehicles were in the immediate area—otherwise, the outcome could have been catastrophic. I reported the issue to Koeppel Hyundai in Long Island City, NY, on July 14, 2025, and brought the vehicle in for inspection that day. A technician acknowledged that other Palisade owners had reported similar incidents. Their only recommendation was to disable the "Auto Hold" feature, suggesting it might be contributing to the problem. I followed this guidance, but the issue reoccurred on [XXX] despite Auto Hold being turned off. This is a critical safety concern that requires immediate attention and a definitive repair—not just a workaround. Until Hyundai identifies and resolves the underlying issue, this defect puts drivers, passengers, and pedestrians at significant risk. Please advise on the next steps for a full investigation and proper resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | While approaching a stop sign there was a crack in the road and as wife was applying brakes she hit the crack and vehicle started shaking and brakes would not stop vehicle. This has happened three times. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Car skidding when I hit the break on uneven surfaces, specifically going down an incline. My car almost skid into oncoming traffic. | Crash: No Fire: No | Unknown |
| Jul 2025 | VISIBILITY/WIPER | While driving at highway speeds, the sunroof spontaneously shattered. No rocks/debris were found to have caused the sunroof to shatter and we were not manipulating the sunroof in any manner. Luckily, the manually operated internal sunroof cover was in place, or more shattered glass could have entered the two front seats which were occupied. We could have ingested shards of glass, been cut by flying glass, or shards could have entered our eyes, causing a major incident/accident. We could have panicked and swerved aggressively, as the incident was loud and shocking, causing an accident to either us or the surrounding highway traffic. The closest manufacturers shop to the incident did not have the replacement part on hand, so we had to wait until we returned home for replacement parts. The problem was reported to the dealer and the manufacturer inspected the shattered sunroof. Since this is a relatively new vehicle (2024) with appx. 22,000 miles, the manufacturer is covering the repair as a warranty item, no need for an insurance claim. No police report was filed/needed. No warning lamps, annunciations, or aural alerts were heard/visible prior to the sunroof failure. | Crash: No Fire: No | Unknown |
| Jul 2025 | SERVICE BRAKES | When braking over uneven surfaces or while the vehicle dynamics reduce the weight on the wheels, the ABS system activates and greatly increases the stopping distance. | Crash: No Fire: No | Unknown |