Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
368 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
368 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 147
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 33
SEAT BELTS 24
UNKNOWN OR OTHER 18
AIR BAGS,SEAT BELTS 11
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | SERVICE BRAKES | When applying the brakes on my 2024 Hyundai Palisade on a rough surface, the steering wheel shakes violently, and the brakes do not engage properly. I have on multiple occasions ended up in the cross traffic travel lane. So far I have not been in an accident. I took my car in to the dealership and they were unable to duplicate this issue and told me there was nothing they could do. They want me to come back after my next episode with the brakes. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | It was a sunny day with no water around and I was pulling up to a signal and decide to put brakes on and the car didn’t break right away, instead the car slide for at least 10 ft before it came to a stop. This incident wasn’t the first one and has happened in exact same manner at least 3 times. All the times it has scared the driver as the driver doesn’t know if the brake feature works and when this happens the vehicle drags several feet before coming to a stop. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated and was shaking erratically. In addition, the brake pedal was depressed; however, the brake pedal was difficult to depress. The contact stated that the brake pedal needed to be depressed extremely hard to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure occurred mostly on bumpy roads, regardless of the speed at which the vehicle was being driven. Additionally, the traction control was independently activated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was returned to the contact; however, the contact stated that the vehicle was a death trap. The contact stated that the vehicle was unsafe to drive. The contact stated that the vehicle was unsafe and had to transport her kids back and forth to school in an unsafe vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000. | Crash: No Fire: No | 1,000 |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership. | Crash: Yes Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | On 8/23/25 at approximately 7:20 PM, the vehicle approached a red stoplight in a turn lane to merge onto the highway, the car began to shake violently and the brakes functioned only minimally, not allowing the vehicle to slow down/stop as expected. The vehicle eventually came to full stop, however, given that there was another vehicle in front us that was stopped, there very easily could have been an accident, putting myself, my husband, and 3 year old son, as well as other vehicles, at risk of an accident/serious injury. The car, thereafter, functioned normally. The car was taken into the dealership, however, they stated that they could not duplicate the issue and there was nothing wrong with the braking system. There were no warning lights displayed on the dashboard. Upon further investigation, it appears other Hyundai Palisades have had similar issues, some resulting in serious accidents/injury, however it does not appear that the dealerships or Hyundai have provided any answers or ability to fix this issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I am unsure what exact component malfunctioned but in 5 separate times within the past 2 months, the vehicle has failed to stop at a normal time when pressing the brakes and a loud rumbling occurs. It feels as if I am sliding on ice.Two of the times it occurred on uneven road surfaces, however 3 times I could not identify an issue with the road. They all occured when coming to a stoplight/stop sign or when I had to stop due to a vehicle slowing down or stopping in front of me. In each occurrence I was going under 20 mph. The safety of others could have definitely been impacted as it took a few seconds to actually stop the vehicle more than it should have. Someone could have been walking and crossing the street in front of me. Or if I was too close to the car in front of me it could have hit it. No warning messages appeared on the dashboard prior, but during the occurrence in the last time, I noticed the word "shift" appear. This word could have shown up during the first few times and I could have missed it. On Tuesday September 9th I took it to the dealership and they checked everything out and the vehicle did not produce the same symptoms when they tested it out over the hour I was there. They said they reported the issue but they did not know the reason it was occuring. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving my vehicle through a parking lot at a low rate of speed (approximately 5 mph) with my wife and three children in the car. A pedestrian suddenly stepped out from a shopping strip on the passenger side to cross the road, about 8–10 feet in front of my vehicle. I immediately attempted to apply the brakes manually. However, the vehicle’s automatic emergency braking system unexpectedly took over and completely prevented me from braking. At that moment: - The car began vibrating and shaking while continuing forward at the same speed. - The brake pedal was locked and completely unresponsive to my repeated attempts to press it. - The pedestrian, realizing the vehicle was not stopping, was forced to jump out of the way to avoid being struck. After several seconds, the automatic braking system finally disengaged, at which point the brake pedal returned to normal function and I was able to regain manual control. This incident was extremely dangerous and could have resulted in a catastrophic accident, with both my family and the pedestrian at serious risk. The automatic braking system not only failed to stop for a pedestrian directly in front of the vehicle, but it also disabled my ability to manually apply the brakes. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | When I am braking on a road with bad condition (bumpy, uneven, some minor potholes, etc.) the car starts to skid causing the wheel to shake, I lose control of the vehicle, and my stopping distance increases. It's like the ABS is overly sensitive and kicks in whenever the road has any of the problems stated above. This has almost led me to rear-end another car who is in front of me several times. This problem happens almost daily. My children, husband, and I drive in this car daily and it puts all of us at risk. I took my car to a Hyundai dealership , (Napelton's Auto Park of Urbana) and they were not able to reproduce the problem, therefore they could not find anything wrong. The vehicle and component have not been inspected by anyone except for the dealership mentioned. No warning lights, messages, and other symptoms have been displayed at any point in time, before, during, or after the problem occurs. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | This vehicle has driver-assist functions and warning lamps in the electronic instrument cluster located in the driver's display area. Randomly and unpredictably a group of warning lights -- "check blind spot" collision alarm, lane safety indicator light, triangle-shaped general alert icon -- all activate simultaneously for no apparent reason. The unpredictability creates a serious distraction to the driver and potentially unsafe reactions which could result in damages and injuries. There are numerous references to this problem on the internet, indicating this is a widespread safety issue for Hyundai models. Dealer said possible recall imminent. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Since early ownership, my Palisade’s ABS activates improperly on bumpy/uneven surfaces like railroad tracks, construction zones, causing brake pedal pulsing, vibrations, and significantly longer stopping distances. Braking feels ineffective, as if the brakes “don’t catch,” unlike my wife’s new SUV, which brakes normally on similar surfaces. This occurs at low to moderate speeds (10-40 mph) on dry, rough roads like potholes or gravel, but not on smooth pavement. I believe the ABS/traction control system misreads wheel speed, reducing braking efficiency and posing a safety risk. The issue occurs 2-3 times weekly crossing railroad tracks near my home and daily on my highway commute through construction zones. I must maintain extra following distance (4-5 car lengths at 40 mph) to compensate, which is challenging in traffic. This defect nearly caused two collisions. In both, braking on rough surfaces at ~30-40 mph (with 2-3 car lengths ahead) extended stopping distances, forcing me to swerve into the breakdown lane to avoid rear-ending vehicles. This endangers my family and contradicts Hyundai’s safety ratings, a key reason for my purchase. I reported this to Branfon Hyundai in East Haven, Connecticut at my 7,000-mile oil change around November 2024 and was verbally told it was fineand again at 14,000 miles and asked them to document it April 2025. Both times, they documented my complaint but claimed it was “normal ABS behavior” and felt typical, offering no repairs or diagnostics. After another recent incident today I research the issue and the [XXX] v. Hyundai lawsuit (filed May 2025, CA) confirm similar ABS issues in 2023-2025 Palisades. Please investigate this ABS defect for a recall to fix braking performance. My family relies on this vehicle’s safety and was the main reason I bought it and most people who have families are sold at this safety award. I can provide service records or videos if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | ABS system is malfunctioning when going over bumps. For instance, I tried braking when going over small bumps and car started jerking and skidding almost rear ending car and finally brakes kicked in at end. Happened 4 times now after buying it a year ago. This is a known incident online that needs to be addressed. Could be very dangerous at higher speeds and cause a wreck. Dealers apparently aren’t doing anything or Hyundai. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I am writing to formally report a safety concern regarding the Anti-lock Braking System (ABS) in the 2024 Hyundai Palisade, which I believe may be a widespread issue affecting this model year. The problem has raised significant safety concerns, as it directly impacts the vehicle's braking performance. Recently, I began experiencing issues with the ABS system in my 2024 Hyundai Palisade. The brake pedal feels unusually soft or pulsates when braking, and there have been instances of skidding or loss of traction during routine stops were I have ended up in the middle of an intersection. I took the vehicle to a Hyundai service center, where they claim the system was performing normal. The technicians noted that the issue could be linked to the ABS control module or wheel speed sensors, but they could not provide a definitive diagnosis. The system has not been able to function properly since the issue started, and I am concerned about the vehicle’s safety. As a safety-critical system, the ABS is essential for maintaining control of the vehicle during braking situations, particularly under adverse driving conditions. The malfunctioning ABS system poses a significant risk to the safety of both the driver and passengers, as well as other road users. The inability to rely on the ABS system increases the risk of accidents, particularly in situations where braking efficiency is crucial. I have contacted my local Hyundai dealership for assistance, and they have attempted to address the issue through diagnostics and repairs. However, the problem persists, and I am concerned that this may not be an isolated case but rather a widespread defect affecting other 2024 Palisade owners. Given the severity of this issue and its potential to affect a large number of consumers, I respectfully request that the NHTSA investigate this problem to determine if it is a manufacturer defect that warrants a recall. | Crash: No Fire: No | Unknown |
| Sep 2025 | ELECTRICAL SYSTEM | Vehicle failed to start in dealer's service stall. Fault was corrected 6 days later. Repair order described fault as "2 wires touching under driver's seat". Service desk stated the problem was pre-existing. I would be fearful of the consequences if those two wires "touched" while driving. | Crash: No Fire: No | Unknown |
| Sep 2025 | VISIBILITY/WIPER | Drove vehicle approximately 1 mile ro McDonald's went in to eat. When I came out, front windshield was cracked on passenger side. I do not recall anything hitting windshield that could cause it to crack. Took car to Hyundai dealer. They looked at it and said it had been hit. Has a very small spot. I do not recall ever having anything hit windshield. I believe it cracked spontaneously for no apparent reason. If it was hit it was a very small something that should not have caused windshield to crack. If windshield cracks that easily, it is unsafe. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Any time I brake on bumpy roads or rail road tracks, my brakes start bouncing and i'm not able to completely brake until i've passed the bumps. There's bumpy roads all over and this is very unsafe and concerning every time it happens. The abs system needs to be looked at. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | The brakes appear to be skidding when coming to a stop at low speeds, even on pavement. Has occurred once on gravel and other times on patched asphalt. Two major incidents have occurred where vehicle would not stop and slid past stop sign and started to go into highway traffic. Driver has to stomp on the brake to get the car to stop. This has occurred intermittently at least 8 times since vehicle was purchased in Feb 2025. We have had it inspected at the Hyundai dealership 9/5/25 but no problems could be found with the brake system. It is scheduled to go back again after another skidding incident 9/15/25. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Driving and while stopping at a red light on an uneven road almost crashed into the car in front of me due to brakes not stopping, abs was activated and I could not stop car made a grinding sounds and my steering wheel shook and sho did the car. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving and slowing down at a stop light the car started to trigger the anti lock brakes. The car was shaking and it would not stop. I put the car in park right before hitting the car in front of me. It was a sunny day with no poor road conditions. The road was a little bumpy but not anything extreme. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was coming down a hill slowing down and when I hit a dip in the pavement the abs engaged and the car was shuttering and would not stop. It has happened a few times now on uneven surfaces like potholes or bumps in the road. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | when going over roughts that are considered rough the abs braking system does not engage and I have multiple times of almost hitting the vehicle in front of me cause the abs are multiapplying but not stopping in a normal time, instead the distance is longer...this only happens on rough roads currently and not off roading but actual concrete/asphalt service/highway roads | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | When applying the brakes on uneven surfaces, the vehicle lunges forward, shutters and shakes and is uncontrollable, the brakes fail to work And increases stopping distance. this is extremely dangerous and needs to be fixed. This has happened multiple times. | Crash: No Fire: No | Unknown |
| Sep 2025 | SEATS | The driver seat will move without any input from the driver, it will move forward and also tilt as far forward as possible smashing the driver in the seat. It will do this when parked after starting the vehicle and it has also done it while DRIVING which impedded my ability to control the vehicle. This situation is incredibly dangerous but when I've taken it to the dealer they refuse to troubleshoot the issue because they didn't see it happen. This happens probably 5-10 times per week. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | I've been dealing with an ongoing issue with my ABS kicking in when slowing down and driving over a bumpy surface since I purchased my car. I first reported this issue to Hyundai dealership and Hyundai Corporate Customer Care in July 2024.(As well as the NHTSA) At that time I had experienced this issue around 5 times. Since then, up to the present, I experience this issue on a regular basis and have brought my car into the local Hyundai dealership 4 times over the past year to fix. Each time I got the car back...it still was not fixed. I even had a technician from the dealership ride with me so I could show them...and he verified there is a safety issue. The dealership communicated with the Hyundai tech line and they were instructed to replace the ESC module in the ABS system. I picked up my car today, and the issue is still there. I went back to the dealer and even showed them a video of it happening today and the dealership said there is nothing they can do. Hyundai claims there is nothing wrong even though I have several videos and even had a local mechanic from the Hyundai dealership ride with me to experience this safety issue. I have called Hyundai Corporate again to escalate this safety concern. There is clearly a big problem and Hyundai needs to fix it before there is a serious accident or injury. Maybe pressure from your administration could help. I am willing to speak with anyone needing more information or copies of some of the videos I have taken. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Date: [XXX] Time: 12:00 PM Location: [XXX] (heading toward [XXX] ). - Turned left into the second entrance to the parking lot between [XXX] and [XXX]. My Vehicle: 2024 Hyundai Palisade Night Edition Incident Summary While entering the parking lot, the vehicle in front of me braked. When I attempted to brake (approx. 10 mph), my vehicle: - Began pulsing/jerking, consistent with ABS engaging. No matter how hard I pressed the brake my car would not stop it's kept pulsing - alerts and Beeping with a forward collision warning went off - car Lurched/jumped forward rather than stopping smoothly. This resulted in a minor rear-end contact with the vehicle ahead. Concerns for safety of myself and others because the car did not stop when hitting the brakes nor the collision warning initiate braking. CONCERNS - Concern that ABS or forward-collision system malfunctioned. - Service appointment scheduled for 9/9/2025 at 9:45 AM with Hyundai dealership. - Will keep a copy of the service summary for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | The ABS system in my 2024 Hyundai Palisade Limited engaged abnormally while making a slow turn. I was going about <10mph when my Palisade started to shake violently and I could not brake nor control the vehicle. I had two other passengers and if I was unable to gain control I would have jumped a curb and possibly rolled over since I was in a turn. I have not reported this nor spoken to a dealership. I am not sure how this will help since this has been reported multiple times by other Palisade owners and dealerships and Hyundai refuse to do anything about it. There were no warning lights or messages displayed. The vehicle also has the latest software update applied. | Crash: No Fire: No | Unknown |