Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
358 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 144
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 32
SEAT BELTS 22
UNKNOWN OR OTHER 17
AIR BAGS,SEAT BELTS 10
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2025 | SERVICE BRAKES | ABS System failure at speeds below 30mph/rough surface. ABS system shutters and braking feels as if the vehicle will not stop. Other owners are reporting the same issue, plus no fix yet from Hyundai. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS,SEATS | I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | I was coming to a stop and pressed on the brakes and my car would not brake . It started jerking but continued forward. I almost hit the car in front of me. | Crash: No Fire: No | Unknown |
| Oct 2025 | STRUCTURE | Windshield trim on driver’s side A pillar has failed (come loose) multiple times causing a rattling noise to be present when driving at high speeds. After trim, brackets, rivets (to include larger rivets), and windshield have all been replaced multiple times, the noise is still present. It goes away in cold weather, leading to believe that the issue is with the frame of the vehicle. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light. You must be keenly aware that this sudden braking inability/shaking of car, etc may happen and there always needs to be a lot of room in front of you. I mentioned it to the dealer, they noted there was nothing they can do but that they have reported it to Hyundai and Hyundai is aware and they have had other complaints. It has not been reproduced or inspected by anyone else at this time. I have not had any warning lamps or messages. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | These vehicles are a hazard to the driver, passengers and others on the road. I have been experiencing regular failures of the brakes, which failed to stop the vehicle when and where intended. Always at speeds below 20mph, uneven pavement/surface, the vehicle experiences strong vibrations in the front, shakes violently and skids forward for a few yards uncontrollably. Brake pedal is unresponsive and must be slammed as hard as possible to have any effect on stopping the vehicle. I have been in near collision situations several times already, where I rolled onto the road with incoming traffic or almost rolled into the intersection. The vehicle is at the dealership for a month if not longer by now, for the third time and Hyundai corporate refuses to provide any solution. NHTSA and DOT MUST open a proper investigation into this. Hyundai refuses to solve it, has no solution and yet fails to recognize the defect and issue a recall or do anything about it. Fed government MUST step in ASAP. | Crash: No Fire: No | Unknown |
| Oct 2025 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit another Hyundai dealer in the immediate future to attempt a resolution. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle vibrated and failed to stop as intended. In addition, the contact noticed an abnormal sound before the vehicle slid while stopping. No warning lights were illuminated. The contact stated that the failure only occurred while driving on uneven pavement. In addition, the contact stated that the vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was taken to the dealer, and a mechanic performed a ride-along with the contact and confirmed the failure. The vehicle was diagnosed with ABS failure. The contact was informed that the ABS system needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that there was no fix for the failure. The contact stated that the failure had occurred seventeen times within six weeks. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150. | Crash: No Fire: No | 150 |
| Oct 2025 | SERVICE BRAKES | When stepping on the brakes on a somewhat bumpy road the brakes will at times stop braking and the car will still keep going unless you take your foot off the brake and step on the brakes again. This is a massive safety issue. | Crash: No Fire: No | Unknown |
| Oct 2025 | SEAT BELTS | Driver seatbelt will not latch. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | We own a Hyundai Palisade that continues to experience unexpected ABS engagement while driving, causing sudden and unsafe braking. This issue has nearly resulted in multiple accidents and poses a serious safety risk to my family and others on the road. The vehicle is currently at the dealership, and we’ve been informed that Hyundai is aware of the problem but does not yet have a fix. It is unacceptable that such a severe safety defect remains unresolved. We urge NHTSA to investigate this issue and hold Hyundai accountable for ensuring a timely and permanent solution. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER | While closing the front door to the vehicle the back window shattered. Cause is from thermal shock or improper installation of the rear window heating element. I tried to reach out to Billingsley Hyundai of Lawton and they simple stated that they are not able to do window repairs and that it would not be covered under warranty. They didn't even offer to look at the vehicle to diagnose the issue. I have an appointment with Safelife to replace the window. No symptoms were shown prior. We only use the buttons on the rear hatch to open and close it. No manual operation to open and close the rear hatch have been done since owning the vehicle. Safety wise it is a good thing none of our dogs were in the vehicle at the time or the shards of glass would have sprayed onto them. The glass also flew out the back around 2 feet that could have harmed anyone if they were around the vehicle. | Crash: No Fire: No | Unknown |
| Oct 2025 | VEHICLE SPEED CONTROL,SERVICE BRAKES | ABS is malfunctioning on gravel slowing the stopping speed significantly. Stopping on uneven grounds is risky. Appointment made with dealership to review system. No warning light was on prior to during or after. This has occurred many times. | Crash: No Fire: No | Unknown |
| Oct 2025 | FORWARD COLLISION AVOIDANCE | driving on i55 south bound near weber road in will county on 10/07/2025 at approximately 3:40 pm my 2024 palisade all of a sudden slammed on the brakes and alerted an audible message of eminent collision. there was no collision that was even present or going to happen. I was doing about 70mph and the car braked hard down to 20 mph. luckily no one behind rear ened me. traffic was moving at 70 to 80 mph and there were no other vehicles or incidents going on that would have caused this | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,SERVICE BRAKES | It was a sunny day with no water around and I was pulling up to a signal and decide to put brakes on and the car didn’t break right away, instead the car slide for at least 10 ft before it came to a stop. This incident wasn’t the first one and has happened in exact same manner at least 3 times. All the times it has scared the driver as the driver doesn’t know if the brake feature works and when this happens the vehicle drags several feet before coming to a stop. | Crash: No Fire: No | Unknown |
| Oct 2025 | UNKNOWN OR OTHER,ENGINE | Component/System: Engine — specifically the engine valve springs and related components. Description of what happened: While driving, the vehicle began to shake violently, and the check engine light came on. At times, the vehicle loses power and shuts off completely, then restarts and drives normally for a short period before the issue returns. It feels and sounds like the engine is about to fall out. These symptoms match the description in Hyundai Safety Recall 255 for the 2024 Palisade (fractured engine valve springs that can cause engine failure, loss of power, and fire risk). Safety risk: The sudden loss of power and engine shaking put my safety and the safety of others at risk, especially while driving in traffic or at higher speeds. The problem could lead to a crash or engine fire if the valve springs fracture or the engine block is damaged. Inspection/confirmation: The problem has not yet been officially confirmed by a dealer, but Hyundai stated that my VIN is not included in the recall, even though my vehicle shows the same symptoms and falls within the recall’s production timeframe. Prior warnings or messages: The check engine light comes on when the vehicle starts shaking, then goes off after the vehicle stops or restarts. The issue has occurred multiple times, most recently in early October 2025. Additional notes: The vehicle is a 2024 Hyundai Palisade, and the issue began about 5 days ago. The symptoms are consistent with fractured valve springs as described in the recall. I am requesting investigation and inclusion of my VIN in this recall. | Crash: No Fire: No | Unknown |
| Oct 2025 | SERVICE BRAKES | When applying the brakes on my 2024 Hyundai Palisade on a rough surface, the steering wheel shakes violently, and the brakes do not engage properly. I have on multiple occasions ended up in the cross traffic travel lane. So far I have not been in an accident. I took my car in to the dealership and they were unable to duplicate this issue and told me there was nothing they could do. They want me to come back after my next episode with the brakes. | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated and was shaking erratically. In addition, the brake pedal was depressed; however, the brake pedal was difficult to depress. The contact stated that the brake pedal needed to be depressed extremely hard to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure occurred mostly on bumpy roads, regardless of the speed at which the vehicle was being driven. Additionally, the traction control was independently activated. The contact stated that the failure was persistent. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was returned to the contact; however, the contact stated that the vehicle was a death trap. The contact stated that the vehicle was unsafe to drive. The contact stated that the vehicle was unsafe and had to transport her kids back and forth to school in an unsafe vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 1,000. | Crash: No Fire: No | 1,000 |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | There is a known issue documented online regarding the 2024 Hyundai Palisade and the ABS system. On multiple occasions we have noticed that when driving at slow speeds (less than 25 miles per hour) and if the road is slightly uneven, gravel, on an incline or decline, the brake pedal start to vibrate and there is loss of control and increased stopping distance. We reported this previously to Hyundai dealership and they found no fault. Today, 9/30/25, the care was involved in a low speed collision in which the Palisade rear ended another vehicle. Once again the car started to skid and hit the other vehicle. I dropped the car off today at the dealership. | Crash: Yes Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | On 8/23/25 at approximately 7:20 PM, the vehicle approached a red stoplight in a turn lane to merge onto the highway, the car began to shake violently and the brakes functioned only minimally, not allowing the vehicle to slow down/stop as expected. The vehicle eventually came to full stop, however, given that there was another vehicle in front us that was stopped, there very easily could have been an accident, putting myself, my husband, and 3 year old son, as well as other vehicles, at risk of an accident/serious injury. The car, thereafter, functioned normally. The car was taken into the dealership, however, they stated that they could not duplicate the issue and there was nothing wrong with the braking system. There were no warning lights displayed on the dashboard. Upon further investigation, it appears other Hyundai Palisades have had similar issues, some resulting in serious accidents/injury, however it does not appear that the dealerships or Hyundai have provided any answers or ability to fix this issue. | Crash: No Fire: No | Unknown |
| Sep 2025 | POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I am unsure what exact component malfunctioned but in 5 separate times within the past 2 months, the vehicle has failed to stop at a normal time when pressing the brakes and a loud rumbling occurs. It feels as if I am sliding on ice.Two of the times it occurred on uneven road surfaces, however 3 times I could not identify an issue with the road. They all occured when coming to a stoplight/stop sign or when I had to stop due to a vehicle slowing down or stopping in front of me. In each occurrence I was going under 20 mph. The safety of others could have definitely been impacted as it took a few seconds to actually stop the vehicle more than it should have. Someone could have been walking and crossing the street in front of me. Or if I was too close to the car in front of me it could have hit it. No warning messages appeared on the dashboard prior, but during the occurrence in the last time, I noticed the word "shift" appear. This word could have shown up during the first few times and I could have missed it. On Tuesday September 9th I took it to the dealership and they checked everything out and the vehicle did not produce the same symptoms when they tested it out over the hour I was there. They said they reported the issue but they did not know the reason it was occuring. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving my vehicle through a parking lot at a low rate of speed (approximately 5 mph) with my wife and three children in the car. A pedestrian suddenly stepped out from a shopping strip on the passenger side to cross the road, about 8–10 feet in front of my vehicle. I immediately attempted to apply the brakes manually. However, the vehicle’s automatic emergency braking system unexpectedly took over and completely prevented me from braking. At that moment: - The car began vibrating and shaking while continuing forward at the same speed. - The brake pedal was locked and completely unresponsive to my repeated attempts to press it. - The pedestrian, realizing the vehicle was not stopping, was forced to jump out of the way to avoid being struck. After several seconds, the automatic braking system finally disengaged, at which point the brake pedal returned to normal function and I was able to regain manual control. This incident was extremely dangerous and could have resulted in a catastrophic accident, with both my family and the pedestrian at serious risk. The automatic braking system not only failed to stop for a pedestrian directly in front of the vehicle, but it also disabled my ability to manually apply the brakes. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | When I am braking on a road with bad condition (bumpy, uneven, some minor potholes, etc.) the car starts to skid causing the wheel to shake, I lose control of the vehicle, and my stopping distance increases. It's like the ABS is overly sensitive and kicks in whenever the road has any of the problems stated above. This has almost led me to rear-end another car who is in front of me several times. This problem happens almost daily. My children, husband, and I drive in this car daily and it puts all of us at risk. I took my car to a Hyundai dealership , (Napelton's Auto Park of Urbana) and they were not able to reproduce the problem, therefore they could not find anything wrong. The vehicle and component have not been inspected by anyone except for the dealership mentioned. No warning lights, messages, and other symptoms have been displayed at any point in time, before, during, or after the problem occurs. | Crash: No Fire: No | Unknown |
| Sep 2025 | UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | This vehicle has driver-assist functions and warning lamps in the electronic instrument cluster located in the driver's display area. Randomly and unpredictably a group of warning lights -- "check blind spot" collision alarm, lane safety indicator light, triangle-shaped general alert icon -- all activate simultaneously for no apparent reason. The unpredictability creates a serious distraction to the driver and potentially unsafe reactions which could result in damages and injuries. There are numerous references to this problem on the internet, indicating this is a widespread safety issue for Hyundai models. Dealer said possible recall imminent. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES | Since early ownership, my Palisade’s ABS activates improperly on bumpy/uneven surfaces like railroad tracks, construction zones, causing brake pedal pulsing, vibrations, and significantly longer stopping distances. Braking feels ineffective, as if the brakes “don’t catch,” unlike my wife’s new SUV, which brakes normally on similar surfaces. This occurs at low to moderate speeds (10-40 mph) on dry, rough roads like potholes or gravel, but not on smooth pavement. I believe the ABS/traction control system misreads wheel speed, reducing braking efficiency and posing a safety risk. The issue occurs 2-3 times weekly crossing railroad tracks near my home and daily on my highway commute through construction zones. I must maintain extra following distance (4-5 car lengths at 40 mph) to compensate, which is challenging in traffic. This defect nearly caused two collisions. In both, braking on rough surfaces at ~30-40 mph (with 2-3 car lengths ahead) extended stopping distances, forcing me to swerve into the breakdown lane to avoid rear-ending vehicles. This endangers my family and contradicts Hyundai’s safety ratings, a key reason for my purchase. I reported this to Branfon Hyundai in East Haven, Connecticut at my 7,000-mile oil change around November 2024 and was verbally told it was fineand again at 14,000 miles and asked them to document it April 2025. Both times, they documented my complaint but claimed it was “normal ABS behavior” and felt typical, offering no repairs or diagnostics. After another recent incident today I research the issue and the [XXX] v. Hyundai lawsuit (filed May 2025, CA) confirm similar ABS issues in 2023-2025 Palisades. Please investigate this ABS defect for a recall to fix braking performance. My family relies on this vehicle’s safety and was the main reason I bought it and most people who have families are sold at this safety award. I can provide service records or videos if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |