Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
358 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 144
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 32
SEAT BELTS 22
UNKNOWN OR OTHER 17
AIR BAGS,SEAT BELTS 10
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | SERVICE BRAKES | While braking, hitting a bump causes the ABS to engage and disengage repeatedly causing a violent shaking in the brake pedal and steering wheel. The brake pedal goes soft and the issue was only stopped by pushing the brake pedal to the floor with extra force. | Crash: No Fire: No | Unknown |
| Jun 2024 | SEATS | Vehicle has been to the dealership twice for an issue with the right-side seat bolster not correctly inflating on the driver's seat. Both times they are claiming the vehicle operates to the standards of a new vehicle on the lot but cannot give information on why the right and left sides operated differently or prove with a service manual on why. Hyundai claim's a 22-way seat, but without the right side moving, this is a 21-way seat. Would like information directly from Hyundia on the correct operations of the seat and also a replacement. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I just had my 5th occurrence with my new 2024 Hyundai Palisade where while braking at a slow speed, my abs kicked in and wouldn’t stop my car despite pushing the brake to the floor. Finally it abruptly stopped. In all situations, the road surfaces seemed to be slightly uneven or slightly bumpy. Each time this happened, I was traveling very slow and no faster than 10 mph. I’ve had my car for 2+ months and now has happened 5 times. This past time, I missed rear ending a vehicle in front of me because abs was aggressively pulsating but not stopping until almost hitting the vehicle in front of me. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When driving at low speeds over bumpy roads or obstacles like train tracks, seems like the ABS activates and the brake pedal turns very hard to press and the car wouldn't brake unless pushed very hard as the car keeps moving forward, not stopping. It's happened at least 4 times in 2 months. Braking capacity diminishes by 90% in those few seconds and if you don't know how to act and press the brake as hard as you can, the car won't stop. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES,VEHICLE SPEED CONTROL | The contact owns a 2024 Hyundai Palisade. The contact stated that while his wife was pulling out of a parking lot, the brake pedal was depressed; however, the vehicle independently accelerated forward and then came to a complete stop seconds later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700. | Crash: No Fire: No | 700 |
| Jun 2024 | SERVICE BRAKES | Slowing vehicle to prepare for a stop at Traffic Light I experienced a lurching forward after I applied the brakes for full stop. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | Two times my car has lost its ability to break, and when I try to break it feels like the break pedal was very hard to push down. The car was very lurchy but finally came to a stop when the breaks finally engaged. The feeling is like when you press on the breaks when you are sliding on ice. This leads me to wonder if it has something to do with the ABS system. The first time this happened I was pulling into a parking lot only going less than 10 mph. The 2nd time I was pulling out of a parking lot (again probably going 5-7 mph) onto a busy road and they failed to work. I almost ran into oncoming traffic and was very scared. I do not feel safe driving the car and had it towed back to the dealer. It is currently in the shop there. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | At slower speeds, while braking or coming to a stop, if a bump or uneven surface in the road is encountered the car will violently shake. The steering wheel will shake left and right and braking action is lost. This can lead to dangerous situations at intersections or amongst other traffic as stopping distance will drastically increase unexpectedly. Based on previous reports this is likely caused by the ABS engaging at inappropriate times or performing in an inappropriate manner. | Crash: No Fire: No | Unknown |
| Jun 2024 | UNKNOWN OR OTHER,SERVICE BRAKES | Car begins to shake if brake is applied when diving over uneven terrain. Acts like ABS is applied but car does not slow as it should. No lights or indicators flash when this occurs. Fortunately was able to stop before rolling into intersection as I was already traveling at slow speed. Dealer has not been consulted on this problem but Reddit indicates dealer cannot/will not fix it. | Crash: No Fire: No | Unknown |
| Jun 2024 | STRUCTURE | The sunroof spontaneously exploded while driving on the highway. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Traveling in a slow lane of traffic. Brakes malfunctioned when I began to brake over broken/ not smooth road. Car began to shake hard and loud. Brakes locked but car was still rolling. I was unable to control the vehicle almost rear ending the car in front of us. I didn’t know what to do or how to stop us before we crashed. That’s When the car actually stopped everything went quiet and it seemed as if I got into an accident with myself. Because the car jerk hard and stopped abruptly. Called the dealership. To service the car. Told them what happened. Dealership said they cannot do anything about it. Told to express my complaint to NHTSA. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | When driving at a slow speed on dry uneven pavement, such as repaired asphalt around potholes, and the breaks are applied, the abs system kicks on and launches the car forward, sometimes in a series of occurances, before the car will stop. We brought the car to the dealership service department. They found no error codes and could not duplicate the problem, although it has happened at least four separate times when we ourselves have driven the car. The last time it happened (which is the date listed in this report), we ended up in a crosswalk before the car came to a complete stop. We have also found comments online from others with the same issue in Hyundai Palisades. | Crash: No Fire: No | Unknown |
| May 2024 | SUSPENSION,SERVICE BRAKES | One month into ownership of my 2024 Palisade Limited AWD, I was approaching a stop light going ~20 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending the car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and I've never experienced it in another car. Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades. This is troubling for several reasons: 1) The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). Several people have noted this experience in Reddit posts; 2) I have been driving for 25 years; I’ve driven other cars with antilock brake systems and have never been in a wreck. This is unlike any experience I’ve ever had in a car and it’s very abnormal / incredibly dangerous; 3) When asked to recreate the issue at the dealership, the head mechanic rode with me and said, “The car shouldn’t do that,” when it occurred with him the car. It was clear that he found it to be very concerning behavior. Hyundai kept the car in the shop for 2 days shy of a month. At the beginning of the month, they apparently did not know that the 2024 Palisade behaved this way. Over the course of the month, they learned that this is how a Palisade behaves when driven over uneven ground at moderate to low speeds because they tried it with other cars they had on hand. This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight /stop sign. It will kill people of unaddressed. There are no messages / warning lights on in the car. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Hyundai Palisade The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES | Hitting any bump/railroad track at even very slow speeds causes the breaks to not engage fully which has almost caused a crash on three different occasions. After researching this issue, it seems there was a similar issue that occurred with the 2023 Palisade. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | Dear hyundai, My recently purchased hyundai palisade has a cracked windshield with only 2939 miles. I request an inspection to determine if it's a warranty issue and have it repaired or replaced. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | VEHICLE SPEED CONTROL | 2024 Palisade is not responding when I accelerate. I feel the suv not responding and other cars were close to hit me from behind. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | I called the manufacturer twice about the recall 255. I feel usafe driving the vehicle after reading the recall report and cases. I called the dealership it was purchased from twice also and just got brushed off. Hyundai customer care put me on hold and hung up. I spent over $56,000 on this vehicle and expect better than this. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | My rear moon roof just shattered from the side out, it shattered glass all over my 2 year olds car seat and all over the rear of the car. There is a huge hole in the moon roof. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle needed to remain at the dealer until the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's appointment. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | HIGH AMOUNT OF OIL CONSUMPTION....CURRENTLY, THE VEHICLE HAS 2340 MILES ON IT AND HAVE ALREADY HAD TO ADD 4 QUARTS OF OIL.... JUST CHECKED OIL AGAIN AND HAVE TO ADD 2 QUARTS...THAT IS 6 QUARTS UNDER 3000 MILES..... | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | Driving down highway and heard a loud bang. We pulled over to inspect the car and nothing was found. We pulled back the sunroof shade and the sunroof was shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN | Each time the vehicle is driven the transmission will slip out of gear when trying to shift and send the engine rpm into a rev. During this vehicle stops accelerating and feels as if it is completely in neutral. Finally the transmission will slam into gear jostling the occupants. This happens when the engine attempts to shift around 15,20,25 and 40 mph. Once the transmission slipped out of gear on a shift, lost acceleration, and then slammed to a halt as if shifting into park. The vehicle was moving at 15 mph when this occurred and the vehicle came to a complete stop. I have taken the vehicle into the dealers service department to be told they cannot duplicate the issue. Each time when I get the vehicle back it immediate starts slipping out of gear on shifts again. I have recorded the issue numerous times but have been unable to get the dealer to accept there is an issue. | Crash: No Fire: No | Unknown |