Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
358 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | STEERING,SUSPENSION,SERVICE BRAKES | Hyundai Service for Malfunction 8-10-24 Took New 2024 Palisade to Hallmark Hyundai Service Dept. for issue with handling On 4 different occasions while driving out of a parking garage at Centennial Medical Center in Nashville TN, going approximately 5 MPH or so, the front wheels started moving back and forth very violently. Steering wheel shaking with violent wheel movement. I held the steering wheel Firmly and slammed the brakes. Shaking stopped. This happened on 3 different occasions. The forth occasion happened while pulling into a parking area at Centennial Park, Nashville TN. I hit a small pot hole and the same activity occurred while driving 10-15MPH. I held the steering wheel Firmly and Firmly applied the brakes to make it stop the shaking. Reported the incident to Hallmark Hyundai on 8-7-24. Nicole set me an appointment for 8-10-24 at 8am for immediate inspection and to make sure everything was still “tight”. After meeting with the technician, her immediate comment was that this is called a “Death Wobble”. They ran a full diagnostic and found no codes. They want me to bring the vehicle back and keep it and perform tests and more inspection for this may be the first report of such dangerous activity. They think it could be the driving assist system, abs, suspension issues, etc.??? The technician stated that the “Death Wobble” happened to her once while traveling at a speed of 60MPH. I asked if this could happen at any traveling speed, the answer was YES!!!! | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | When braking lightly between 10-20MPH, the ABS will activate if I hit a small bump or pothole. Something as simple as pulling into my driveway will cause the ABS to activate. On one occasion, I was driving through a gas station parking lot, lightly pressed on the brakes to slow down over a rough patch of concrete and the ABS came on. The car behaved as though I was braking on ice. This is incredibly dangerous and Hyundai has been unable to diagnose the issue and unwilling to present any viable options. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES | When driving over slightly uneven terrain the brakes malfunction and don't work. I start feeling a vibrating and rattling and the car just doesn't stop when braking. There are many reports of this issue online. Yesterday I was involved in an accident because of this and that I god I didn't hit a person only a car and no one was seriously injured | Crash: Yes Fire: No | Unknown |
| Aug 2024 | ENGINE | This complaint is in regards to RECALL 255 TO ADDRESS A CONDITION INVOLVING THE ENGINE VALVE SPRING(S). Hyundai leased us a Palisade under this recall without informing us about the recall until after we had signed the lease paperwork. We were told there was a stop sale on the car when we went to pick it up the next day and we were not allowed to drive it off the lot. We have been without our car for over 9 weeks due to Hyundai not resolving this recall in a timely manner. No definitive update has been provided on when this recall will be resolved and when we will get our leased car. | Crash: No Fire: No | Unknown |
| Aug 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed parts became available. The contact stated that a case was opened after inquiring about a buy back. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was approaching a stop sign at low speed. Road was a bit gravely and when I tried breaking the abs kicked in and wouldn’t allow me to break. A car was going and last second finally car stopped. It was so scary! Many times this keeps happening as I’m breaking if road has a slight bump or rocks the breaking system kicks in and takes over not allowing me to break. You hear the noise of the ABS taking over when it shouldn’t. I took car to hyundai service and they said they couldn’t “ replicate” the problem. I don’t know how they couldn’t because iI happens all the time! | Crash: No Fire: No | Unknown |
| Aug 2024 | SERVICE BRAKES,BACK OVER PREVENTION | I was going fairly slow, about 25. Approached a stop sign and my vehicle began shaking uncontrollably and I could not stop. Ended up going through the stop sign and it stopped abruptly. This could have been a deadly scenario. This is not the first time it has happened but not to this extend. Also the rear collision warning does not always work! I backed into a dumpster at work and now have thousands of dollars to repair my back hatch. I feel UNSAFE in this vehicle and driving my three year old son around in it! | Crash: No Fire: No | Unknown |
| Aug 2024 | SEAT BELTS | The front passenger side seatbelt buckle holder stopped working randomly after driving in our 2024 Hyundai Palisade which is 2 months old. It worked correctly on a 5 minute ride. And when we got back into the car the red “Press” button was stuck in a recessed position. My wife could not buckle her seatbelt. It would not stay in. There was nothing dropped into the buckle receiver and it was taken to the dealership and a new buckle receiver has been ordered. This is extremely dangerous and I have lost all confidence in the seat belt buckles throughout the vehicle. I have small children, and I’m glad we were on a short drive and did not get into an accident where my wife could have been ejected from the car from a faulty seatbelt. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | When going approximately 15mph on a brick road when approaching a stop sign I began breaking and the breaks malfunctioned. The breaks began almost pulsating like the ABS was kicking on. I was unable to stop my vehicle and had to turn onto the upcoming road. Luckily no other vehicles were present or this would have caused an accident. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Three times in the last month, the vehicle has failed to stop within a normal distance when brakes are applied. All 3 of these occurred when slowing the vehicle with the brakes at slow speeds on rough surfaces. The front of the car bounces, the brake pedal vibrates rapidly and the brakes release. Even though brake pedal pressure is applied at a normal door pressure, the car doesn’t slow down and will continue forward potentially entering an intersection or hitting the car in front of it. When brake pressure is increased pressing extremely hard on the pedal, the car stops very abruptly. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | ABS activates when pressing brakes and hit any type or bump. Extreme shaking and shuddering of the whole vehicle and steering wheel until vehicle stops. This has happened more than 5 times since purchase in April | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | The vehicle fails to break when going over potholes, bumps in the road, uneven pavement nearly rear ending other vehicles, it's extremely dangerous for a family hauler vehicle! | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | The car will continue driving forward when pressing the break pedal when you try to stop on uneven pavement, potholes, broken roads etc, I nearly rear ended a car with my entire family in the car including my kids also a 2 year old, since the car refused to simply stopped and I was going between 10-15mph, ABS is very sensitive and it kicks in when it shouldn't making it extremely dangerous for a family hauler vehicle, this has to be investigated as there are 1000's of reports with the same issue and Hyundai refuses to fix this issue, issue a recall ASAP!!! | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | Possible ABS malfunctioningg/ sensitivity. This is the 3rd incident that occurred and I had this vehicle for less than a month. ABS kicks in while slowing down to stop at a stop sign; the car/ steering wheel shakes vigorously. It disengage my brakes causing the vehicle to take a longer distance to stop. This is concerning as half of the vehicle was in the middle of a busy street and my family safety is at risk. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | I have a 2024 Hyundai Pallisade and have had the brakes not work properly three separate times. After one time I had my husband drive when I needed to drive the kids because it scared me so much. After two weeks I started driving it again full time and the brakes locked up again and I slid and couldn't stop. I had Hatchett Hyundai take the car for weeks and it never happened for them they said. I got it back for a couple days and while driving on a non bumpy and non rocky road after exiting the highway I almost got in a catastrophic wreck because the brakes locked up and I almost slammed into the car in front of me. I had to veer into another lane to the right as the whole car was shaking and would not brake. I immediately called Hatchett Hyundai and said I was not comfortable driving the car and would never get in it again because of what happened. They have said they've never heard of this and cannot do anything without getting it to happen again. I have found multiple things online about people having the exact same issue. It is horrible and scary that they are avoiding the issue and putting lives at risk. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Braking system. While driving at low speed (15mph and under) the brakes malfunction, the car shakes, and it takes about twice as long to stop. It may be an issue with the ABS system, but I’m unsure. Roads were clear and not uneven. Thankful there were no cars or pedestrians in front of me. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | The brakes stop working intermittently. The dealership started it's a known issue but there hasn't been a recall and the is buying they can do. There is no warning when this happens, they just stop working. My wife actually went through an intersection- luckily the were no cars in the intersection. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | The anti-lock brake system engaged on a dry road while trying to stop at a light. The braking distance increased dramatically with very little control of the vehicle and almost caused an accident rear-ending the car ahead of me with kids in car. | Crash: No Fire: No | Unknown |
| Jul 2024 | UNKNOWN OR OTHER | Windshield cracked with no provocation. Car was parked on driveway when we noticed at least a 6 inch long crack. Car parked in garage overnight and the crack is now about 18 inches. We have about 1500 miles on this car went to Hyundai and they could care less. I have read that others have had this issue also. Not sure if the windshield was put in correctly. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | I was approaching an intersection and it was a red light. There were rumble divets on the road to notify drivers to slow down. When attempting to break at 20mph, the brakes appeared to lock up and I couldn’t slow down despite applying constant pressure to the brakes. I nearly hit the car in front of me and it was very dangerous. I’ve never felt that before in a car and feel Hyundai needs to address the ABS system. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | Car doesn't brake as expected over uneven surfaces (pot holes, speed bumps, divots) at low speeds (under 10 miles per hour). Instead of the car braking the ABS system kicks in causing a rumble and the car to continue to travel forward at it's current speed. This in turn causes the driver to engage the brake completely to get the car to stop before rear ending a vehicle in front or proceeding past stop signs, red lights, and entering cross traffic. | Crash: No Fire: No | Unknown |
| Jul 2024 | SERVICE BRAKES | I had this issue many times over the last couple of months. Every time the vehicle passes a pot hole or significant bump the brakes lock and I can't brake. No matter how hard I hit on it. This has caused many dangerous where I was unable to brake and almost hit another vehicle. It seems like the anti locking mechanisms or anti skid mechanism kick in and lock the brakes. I can hear a vibrating sound from beneath the car. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING,SERVICE BRAKES | At a low speed coming to a stop sign on an uneven paved road the steering wheel shook and the brake pedal pulsed. I was unable to stop the vehicle in a timely manner. The outside conditions were normal and the pavement was dry. Luckily there was not a vehicle or pedestrian in front of me or I likely would have ran into them. It scared me and my daughter that was in the car with me. | Crash: No Fire: No | Unknown |
| Jun 2024 | SERVICE BRAKES | Low speeds going over any uneven surface even slightly uneven causes the abs brakes to kick in and the car car shakes and unable to stop the car. Had happened multiple times this time I almost crashed into the car in front of me going 6mph because my brakes didnt let me stop and the road was fine just a a couple breaks in the pavement | Crash: No Fire: No | Unknown |
| Jun 2024 | SUSPENSION,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250. | Crash: No Fire: No | 250 |