Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
368 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
368 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 147
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 33
SEAT BELTS 24
UNKNOWN OR OTHER 18
AIR BAGS,SEAT BELTS 11
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2024 | UNKNOWN OR OTHER | Dear hyundai, My recently purchased hyundai palisade has a cracked windshield with only 2939 miles. I request an inspection to determine if it's a warranty issue and have it repaired or replaced. Thank you for your attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | VEHICLE SPEED CONTROL | 2024 Palisade is not responding when I accelerate. I feel the suv not responding and other cars were close to hit me from behind. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE | I called the manufacturer twice about the recall 255. I feel usafe driving the vehicle after reading the recall report and cases. I called the dealership it was purchased from twice also and just got brushed off. Hyundai customer care put me on hold and hung up. I spent over $56,000 on this vehicle and expect better than this. | Crash: No Fire: No | Unknown |
| Mar 2024 | UNKNOWN OR OTHER | My rear moon roof just shattered from the side out, it shattered glass all over my 2 year olds car seat and all over the rear of the car. There is a huge hole in the moon roof. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 24V106000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle needed to remain at the dealer until the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Mar 2024 | POWER TRAIN | The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's appointment. A police report was filed. The manufacturer was notified of the failure. The failure mileage was unknown. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving in a shopping center parking lot and approaching a stop sign. As I was breaking and approaching the sign, I had to drive over a series of small potholes. As I went over the potholes, it seems the cars ABS system was engaged, and the car began to shake very dramatically, creating a more dangerous situation than needed to be. It seems others have had this problem as well, as I found online forums describing similar experiences driving over small rocks and bumps. It makes it harder to stop the vehicle before getting in the middle of oncoming traffic. There were no warning lamps or beeps to tell me ABS was engaged--it just started happening and only stopped when I pumped the breaks. I have not brought this up to the dealer yet and this issue has not been inspected yet, but I will be following up with the dealer as this is a brand new car. This is a link to a forum where others have experiences similar issues: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | HIGH AMOUNT OF OIL CONSUMPTION....CURRENTLY, THE VEHICLE HAS 2340 MILES ON IT AND HAVE ALREADY HAD TO ADD 4 QUARTS OF OIL.... JUST CHECKED OIL AGAIN AND HAVE TO ADD 2 QUARTS...THAT IS 6 QUARTS UNDER 3000 MILES..... | Crash: No Fire: No | Unknown |
| Jan 2024 | VISIBILITY | Driving down highway and heard a loud bang. We pulled over to inspect the car and nothing was found. We pulled back the sunroof shade and the sunroof was shattered. | Crash: No Fire: No | Unknown |
| Jan 2024 | POWER TRAIN | Each time the vehicle is driven the transmission will slip out of gear when trying to shift and send the engine rpm into a rev. During this vehicle stops accelerating and feels as if it is completely in neutral. Finally the transmission will slam into gear jostling the occupants. This happens when the engine attempts to shift around 15,20,25 and 40 mph. Once the transmission slipped out of gear on a shift, lost acceleration, and then slammed to a halt as if shifting into park. The vehicle was moving at 15 mph when this occurred and the vehicle came to a complete stop. I have taken the vehicle into the dealers service department to be told they cannot duplicate the issue. Each time when I get the vehicle back it immediate starts slipping out of gear on shifts again. I have recorded the issue numerous times but have been unable to get the dealer to accept there is an issue. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,LANE DEPARTURE | I like how tesla has created an audible and visual clue to know when the Assistive functions enable, engage and they disengage. With this hyundai, there is a steering Icon, that lights up in the instrument cluster, that we should search to confirm its engaged, and then when it disengages, it just disappears without any warining or notification that the driver is in control. | Crash: No Fire: No | Unknown |
| Dec 2023 | ELECTRICAL SYSTEM | I bought a new 2024 hyundai palisade. They advertise it being capable of driving the car with digital key app. But it’s a hit or a miss. The other day it unlocked the door with the digital key, but when I tried to start the car, it would keep asking me to have the key. This is an unreliable way and should either be fixed or not used. | Crash: No Fire: No | Unknown |
| Dec 2023 | EXTERIOR LIGHTING | The low beam headlights are a safely issue with the 2024 Palisade. The low beams on mine are downright dangerous. 1. They are dim. They don't illuminate the pavement adequately. 2. The low beam light projection is too short, and the cutoff line is too severe. Coming over a hill or around a curve, the low beams don't illuminate the outside curb nor telephone poles which are located on the outside curbline. I own a late model Subaru Outback and a late model BMW. Both of those cars have terrific LED headlights that give bright light and effective focus. I otherwise like my 2024 Hyundai, but I would not have bought it if I had known about the deficient headlights. My next car likely won't be a Hyundai if my research reveals the problem has not been properly fixed. | Crash: No Fire: No | Unknown |
| Nov 2023 | EQUIPMENT | I had a flat tire with 1000 miles on the vehicle. I lowered the spare tire and retrieved the jack from the trunk. I placed the jack under the proper spot on the vehicle. I raised the jack and the threaded rod on the jack bent. When this happened I could no longer raise or lower the vehicle.I called AAA and they came out to replace the tire. At this point the jack is useless and Hyundai said it is a Courtesy that I have the Jack | Crash: No Fire: No | Unknown |
| Nov 2023 | EXTERIOR LIGHTING | The low beam headlights have a very short range, followed a severe cutoff line. There is total darkness beyond the cutoff line. These headlights are dangerous, especially on curves, | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES | When I hit any kind of bump in the road while braking my brakes go soft and malfunction. It happens daily. Every time I brake and come in contact with any rough surface. | Crash: No Fire: No | Unknown |
| Oct 2023 | SERVICE BRAKES | Driving down cobblestone street approximately 15mph came to a stop sign and when pressing the brakes the abs kicked in nd the whole front end was shaking. I have never in 35yrs of driving have had this happen on a cobblestone street. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | The transmission failed at under 800 miles on this new vehicle. Each gear shift in the transmission was substantially extended and the vehicle would jerk when sitting into gear. You could hear/feel the engine revving while only accelerating slightly. When entering the highway, the vehicle's extended shift caused a very slow and delayed acceleration, requiring other drivers to change lanes or rapidly slow down to avoid a collision. The Hyundai dealer confirmed the transmission issue, and submitted a warranty claim to Hyundai which was approved. The vehicle is currently pending repair. There were no warning lamps or messages. I have several videos showing the problem, but can not attach them. | Crash: No Fire: No | Unknown |