Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
368 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
368 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 147
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 33
SEAT BELTS 24
UNKNOWN OR OTHER 18
AIR BAGS,SEAT BELTS 11
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2025 | SUSPENSION | There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring. | Crash: No Fire: No | Unknown |
| Feb 2025 | VISIBILITY/WIPER | Just Stopped Working Windshield And Rear Wipers | Crash: No Fire: No | Unknown |
| Feb 2025 | ELECTRICAL SYSTEM,BACK OVER PREVENTION | “Check parking collision avoidance system. Ultrasonic sensor error or blockage”. No sensors are dirty or blocked. The dealer cannot look at the vehicle for 2 months. This is the second time this has happened to this vehicle in 13000 miles. | Crash: No Fire: No | Unknown |
| Jan 2025 | SEAT BELTS | The base of the seatbelt in the Palisade, does not come out far enough/is too short for use with car seats and booster seats. Apparently, all Palisades have this issue. The seatbelt is nearly impossible for a child in a booster seat to buckle, or an adult for that matter. | Crash: No Fire: No | Unknown |
| Jan 2025 | FORWARD COLLISION AVOIDANCE | Collision warning and car came to an immediate stop while driving | Crash: No Fire: No | Unknown |
| Jan 2025 | STEERING,SERVICE BRAKES | When ever I hit the breaks in a small bump the vehicle vibrates "steering wheel and the brake pedal" not able to control the vehicle almost bump into the car in front of me. I when to my local dealer for it to be inspected and I show the my dashcam videos and one of the mechanics joined me in a test drive for them to diagnose what's happening the same vibration happened when I brake while passing a small bump and the mechanic saw what happened or how it happened and we went back to the dealership they diagnosed the vehicle but they dont have a solution for what have happened i was just afraid that it could happen anytime with my family in the vehicle cause there is no warning when or when it will happen and I cant just simply avoid small bumps in the road cause it's everywhere. | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). I was approaching the end of our driveway and started to apply the brakes as I passed over some slightly bumpy ground asphalt. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was a couple of feet from entering the roadway despite beginning to break with plenty of time to stop. | Crash: No Fire: No | Unknown |
| Jan 2025 | SERVICE BRAKES | Brake/traction system inoperable and fails to properly engage during normal driving conditions with variations ranging from: minimally uneven, minimally wet or minimally bumpy surface. When applying the brakes in these circumstances, the vehicle shakes violently while continuing to proceed forward. This has happened when braking at all speeds and as low as under 20mph. My family has narrowly escaped injury and death on multiple seperate occasions from running off of the road, to rear ending another vehicle, to sliding up through busy traffic intersections. We feel unsafe to drive/ride in this vehicle as we feel like we are playing Russian Roulette. This issue was previously communicated to the service dept at local Hyundai dealership but they were not able to find/replicate issue. I have videos now for proof. There have been no warning lights or other messages that would identify any issue with the vehicle. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES | On December 19th at about 5pm, I was pulling into a gas station driving at about 10-15 MPH when my brakes locked up and the car started shaking. It felt like the anti lock braking system was activated and I did not have full braking control of the vehicle. I was driving slow enough that the vehicle did finally come to a complete stop. The gas station was flat and the road appeared in good condition, but is was dark outside and about 40 degrees F. No warnings were observed on the dash or heads up display. No one was hurt in or outside of the vehicle. We have only had the vehicle for a few months (purchased used from Carvana with only 6k miles) and only 70 hours of drive time where the issue has never been observed or reoccurred. Hyundai has not yet been notified but I will file a report with them and ask for an inspection although I’ve read in Hyuandai forums that they are aware of this issue and have no root cause or solution. | Crash: No Fire: No | Unknown |
| Dec 2024 | UNKNOWN OR OTHER | Was simply driving at approximately 40 mph and heard a loud bang come from the area above my head. Noticed a wind noise at that point. Upon getting home it was noticed that the glass on the sunroof had shattered on its own. Nothing hit it. It simply just shattered. I've read about people with a similar issue with this vehicle and I'm concerned. Had the visor that covers the inside of the sunroof been open, glass would have hit me and my children passengers. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES | I was coming to stop speed under 15 (mph) the brake pedal and steering wheel starting shaking violently, and (the) brakes seemed to be pulsating up and down. I had to really push down hard and all the way on the brake pedal and when the car finally stopped my car was passed the stop sign and was in cross traffic luckily the car coming saw and swerved around me. My daughter would have suffered injury if that car hadn’t swerved. There were No ABS or malfunctions in the instrument panel and no audible warnings.” This has happened multiple times and Hyundai states this is inherent characteristic of this model which to me means all Palisades are defective. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Car lurches forward when you hit the brakes while driving over a bumpy road | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. I have been close to hitting the front car on several of these instances and another time, I stopped because I turned the wheel to the curb and the sensor picked up the curb and suddenly stopped the car. I have noticed that this happens more if the road is not smooth. The vehicle was taken back to the dealer for service and no change was done because they could not duplicate the problem. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | There is a serious flaw in the low beam headlight display for this vehicle. There are two large shadows directly in the light of sight. I rarely drive this vehicle at night and with the recent change away from daylight savings time, I drove it in the early evening and discovered the headlights created a huge shadow right in the sightline of the road with oncoming vehicles. It is especially worse when turning on a curve and whatever is in the road ahead is almost invisible. I took it to my local Hyundai Dealership on 23 Nov 24 and had them look at it. They responded there was nothing wrong with the lights. They took pictures of the vehicle against a white background and it clearly showed two small triangular dark spots in the center of the vision. They said this is normal for Palisades. I asked them to show me the same view on another Palisade and it was identical with large shadows in the background. I asked for copies of the white background photos and they declined to provide them. I now understand from on-line research, that Hyundai is aware of this problem for 2021-2024 model year Palisades. But they will not do anything. Below are photos I have taken while driving in the dark and you can clearly see how there is a shadow that could cause an accident and cost lives. I also have video but this format will not let me upload it. I have also attached some research screen shots from [XXX] and [XXX] that discuss this issue (along with their pictures). I understand there are class action lawsuits ongoing with this issue. As a result, I believe it is time the NHTSA looks at this road safety issue and take action to have Hyundai fix it. I also ask that someone respond to indicate receipt and what action will occur in this. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone. | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY/WIPER | The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!! | Crash: No Fire: No | Unknown |
| Nov 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue. | Crash: No Fire: No | Unknown |