Complaint volume
358 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
358 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
358 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 144
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 32
SEAT BELTS 22
UNKNOWN OR OTHER 17
AIR BAGS,SEAT BELTS 10
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
358 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2024 | SERVICE BRAKES | I was coming to stop speed under 15 (mph) the brake pedal and steering wheel starting shaking violently, and (the) brakes seemed to be pulsating up and down. I had to really push down hard and all the way on the brake pedal and when the car finally stopped my car was passed the stop sign and was in cross traffic luckily the car coming saw and swerved around me. My daughter would have suffered injury if that car hadn’t swerved. There were No ABS or malfunctions in the instrument panel and no audible warnings.” This has happened multiple times and Hyundai states this is inherent characteristic of this model which to me means all Palisades are defective. | Crash: No Fire: No | Unknown |
| Dec 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was pulling into my driveway [XXX] when I engaged the brake pedal pushing it fully down to stop behind my other vehicle. The antilock brake system seemed to turn on and the car did not stop. The steering wheel started shaking violently and the car went forward another 10-15 feet and I crashed into my other car, all while the brake pedal was completely down. We brought the car in to the dealership, Ettleson Hyundai in Countryside, IL, where they could not reproduce the event. They changed out the main governor of the ABS system anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Many times while my car was set to the adaptive cruise control the car wouldn't stop or break at all although the car in front of me braked and stopped completely. I had to slam on the break because the car wouldn't stop on its own. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Car lurches forward when you hit the brakes while driving over a bumpy road | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | This has happened to me on 6 different occasions. While driving at slow speeds, and applying the brakes, the vehicles ABS system kicks in for no reason. However, while doing this, the vehicle is not slowing down and feels as though it will not stop. The only thing that stops the vehicle is the emergency brake that kicks in when the sensor feels I am getting too close to the car in front of me. I have been close to hitting the front car on several of these instances and another time, I stopped because I turned the wheel to the curb and the sensor picked up the curb and suddenly stopped the car. I have noticed that this happens more if the road is not smooth. The vehicle was taken back to the dealer for service and no change was done because they could not duplicate the problem. | Crash: No Fire: No | Unknown |
| Nov 2024 | EXTERIOR LIGHTING | There is a serious flaw in the low beam headlight display for this vehicle. There are two large shadows directly in the light of sight. I rarely drive this vehicle at night and with the recent change away from daylight savings time, I drove it in the early evening and discovered the headlights created a huge shadow right in the sightline of the road with oncoming vehicles. It is especially worse when turning on a curve and whatever is in the road ahead is almost invisible. I took it to my local Hyundai Dealership on 23 Nov 24 and had them look at it. They responded there was nothing wrong with the lights. They took pictures of the vehicle against a white background and it clearly showed two small triangular dark spots in the center of the vision. They said this is normal for Palisades. I asked them to show me the same view on another Palisade and it was identical with large shadows in the background. I asked for copies of the white background photos and they declined to provide them. I now understand from on-line research, that Hyundai is aware of this problem for 2021-2024 model year Palisades. But they will not do anything. Below are photos I have taken while driving in the dark and you can clearly see how there is a shadow that could cause an accident and cost lives. I also have video but this format will not let me upload it. I have also attached some research screen shots from [XXX] and [XXX] that discuss this issue (along with their pictures). I understand there are class action lawsuits ongoing with this issue. As a result, I believe it is time the NHTSA looks at this road safety issue and take action to have Hyundai fix it. I also ask that someone respond to indicate receipt and what action will occur in this. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone. | Crash: No Fire: No | Unknown |
| Nov 2024 | VISIBILITY/WIPER | The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000. | Crash: No Fire: No | 5,000 |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES | I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!! | Crash: No Fire: No | Unknown |
| Nov 2024 | VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle. | Crash: No Fire: No | Unknown |
| Nov 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have. | Crash: Yes Fire: No | Unknown |
| Oct 2024 | SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface. | Crash: No Fire: No | Unknown |
| Oct 2024 | SUSPENSION,SERVICE BRAKES | WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | for no reason, when driving at less than 20 MPH and starting to brake, the brake system will fail to stop the vehicle. Feels like the ABS model has gone nuts modulating, but even with the brake pedal fully pressed, you can only hope the vehicle will stop prior to hitting something or being hit. It does not matter the road conditions, as my issues have always been on smooth roads. There is no indication as when this problem will happen, and no fault indicators are present. After each incident, the vehicle brake system will function normally until the next incident occurs. This has happened on multiple occassions. | Crash: No Fire: No | Unknown |
| Oct 2024 | STRUCTURE,SERVICE BRAKES | When the brakes are applied while in low speeds and you are driving on rough pavement or you hit a bump in the road the car skids and won't come to a stop. It feels like the ABS has kicked in. There are a few brick roads in my town. In just one block when I stop it will skid almost completely through the stop sign. I have to brake almost halfway before I get to the stop sign. The other day I was driving in the middle of town going around 25 mph and went to stop at a stoplight. My car hit a patch of rough pavement and skidded almost into the back of the car in front of me. I have only had my Palisade for a few months and the paint is chipping terribly. I have the night edition and 2 weeks after having it there were tons of chips in the grill. I do not live on gravel nor do I travel on gravel often. This should not be happening this soon. Why is there not a protectant applied? Why is my paint chipping so soon? | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | I was slowing to a stop for a red light while in traffic. My foot was lightly on the brake. I felt a bump on the front right I think, like perhaps I had hit a small pothole. The pavement was dry. It was about 100 degrees. My car lurched forward. I applied firm pressure to the brake. It made no difference as far as slowing the car. The brakes seemed locked. I thought I was going to hit the car in front of me. There were no warning lights on the dash. I released the brake for a very brief moment and reapplied firm pressure. I managed to stop my car closer than I would have chosen to the car in front of me. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When applying the brakes as you approach a stop light or vehicle etc.. the vehicle will apply or go into an ABS event and lock you out of the brake pedal so you can't apply any more pressure to the pedal and will not stop the vehicle without a collision. I have had this happen several times and have had to steer into the ditch or oncoming lane to avoid an accident. This has occurred at slow speeds as well as highway speeds. This is a very dangerous situation and will cause an accident | Crash: No Fire: No | Unknown |