Complaint volume
368 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Hyundai Palisade Complaints
368 consumer-submitted complaints on record for the 2024 Hyundai Palisade, grouped by component category.
368 Total complaints
15 Crash reports
2 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, service brakes,forward collision avoidance, seat belts. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 15 crash reports, 2 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 12 complaints, with an average reported failure mileage of 12,236 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, service brakes,forward collision avoidance, seat belts?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Hyundai Palisade?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Hyundai Palisade
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Hyundai Palisade complaints?
15 Crash
2 Fire
5 Injury
0 Fatality
3 Towed
2 Medical attention
What are the most common 2024 Hyundai Palisade complaint categories?
SERVICE BRAKES 147
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 33
SEAT BELTS 24
UNKNOWN OR OTHER 18
AIR BAGS,SEAT BELTS 11
SUSPENSION 8
VISIBILITY/WIPER 7
AIR BAGS 6
EXTERIOR LIGHTING 6
FORWARD COLLISION AVOIDANCE 6
368 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2024 | SERVICE BRAKES | I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have. | Crash: Yes Fire: No | Unknown |
| Oct 2024 | SUSPENSION,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface. | Crash: No Fire: No | Unknown |
| Oct 2024 | SUSPENSION,SERVICE BRAKES | WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | for no reason, when driving at less than 20 MPH and starting to brake, the brake system will fail to stop the vehicle. Feels like the ABS model has gone nuts modulating, but even with the brake pedal fully pressed, you can only hope the vehicle will stop prior to hitting something or being hit. It does not matter the road conditions, as my issues have always been on smooth roads. There is no indication as when this problem will happen, and no fault indicators are present. After each incident, the vehicle brake system will function normally until the next incident occurs. This has happened on multiple occassions. | Crash: No Fire: No | Unknown |
| Oct 2024 | STRUCTURE,SERVICE BRAKES | When the brakes are applied while in low speeds and you are driving on rough pavement or you hit a bump in the road the car skids and won't come to a stop. It feels like the ABS has kicked in. There are a few brick roads in my town. In just one block when I stop it will skid almost completely through the stop sign. I have to brake almost halfway before I get to the stop sign. The other day I was driving in the middle of town going around 25 mph and went to stop at a stoplight. My car hit a patch of rough pavement and skidded almost into the back of the car in front of me. I have only had my Palisade for a few months and the paint is chipping terribly. I have the night edition and 2 weeks after having it there were tons of chips in the grill. I do not live on gravel nor do I travel on gravel often. This should not be happening this soon. Why is there not a protectant applied? Why is my paint chipping so soon? | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | I was slowing to a stop for a red light while in traffic. My foot was lightly on the brake. I felt a bump on the front right I think, like perhaps I had hit a small pothole. The pavement was dry. It was about 100 degrees. My car lurched forward. I applied firm pressure to the brake. It made no difference as far as slowing the car. The brakes seemed locked. I thought I was going to hit the car in front of me. There were no warning lights on the dash. I released the brake for a very brief moment and reapplied firm pressure. I managed to stop my car closer than I would have chosen to the car in front of me. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | When applying the brakes as you approach a stop light or vehicle etc.. the vehicle will apply or go into an ABS event and lock you out of the brake pedal so you can't apply any more pressure to the pedal and will not stop the vehicle without a collision. I have had this happen several times and have had to steer into the ditch or oncoming lane to avoid an accident. This has occurred at slow speeds as well as highway speeds. This is a very dangerous situation and will cause an accident | Crash: No Fire: No | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | 2024 Hyundai Palisade Driving at city speeds the sunroof exploded. It was so loud, sounded like a gun was shot inside the vehicle. The local law enforcement was contacted and inspected the damage. Sunroof was taped and a bag was placed over the glass and taped to be able to drive to the local dealership. Hyundai determined the sunroof was defective and replaced it. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | Multiple problems since purchasing brand new 2024 Hyundai Palisade Calligraphy Edition last November. Within the first 2 weeks we experienced electrical problems and the entire dashboard add monitor had to be replaced. 2nd- recall on the engine and was replaced, recall issued in February and was never notified, only found out in August when taken in for complimentary service oil change. 3rd- engine light came on 1 week later. 4. Paint was damaged and mirror was cracked while at dealership. 5. Condensation in both headlights. 6. 2nd cracked windshield since purchase. 6. The driver side window does not roll up all the way. I absolutely do not feel safe in this car with my children and elderly parents. First and Last Hyundai. Nothing but constant problems. The dealership was fraudulent in the mileage the brand new car had- 500. Was not given any purchase paperwork and we paid cash for car. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | The car fails to completely brake when going slowly over uneven pavement. The car, steering wheel and brakes shake before stopping and coming to a complete stop. | Crash: No Fire: No | Unknown |
| Oct 2024 | SEAT BELTS | In the past couple months the drivers side seatbelt retractor has failed twice requiring it to be fully replaced in both circumstances. In these situations the seatbelt becomes fully loose and can’t be safely used. They blame it on over extending the seatbelt which makes no sense as the retractor should not even fail in an accident. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | In the last two weeks my car has experienced issues with braking a total of 5 times. The issue seems to happen when there may be an uneven road, pothole, or gravel. On 3 of the 5 occurrences, I was at a 4-way intersection with a car full of children. I was going no more than 10-15 mph at most because its a residential street and had ample time to stop. Upon pressing the brakes, my car slowed down a bit but then the brakes failed and I rolled through the interesection, having to blare my horn to warn others I could not stop. This could have been a deadly event had I needed to stop at a major intersection or to avoid a collision. I will be contacting the dealership today, however I have noticed there are multiple complaints regarding this issue and many lawyers discussing building a class action lawsuit as Hyundai fails to address the issues. | Crash: No Fire: No | Unknown |
| Oct 2024 | SEAT BELTS | With less than 2,000-miles on the vehicle, the second-row driver's side seatbelt came unfastened from the lower anchor point of the vehicle. There was no indication that this would be an issue until a passenger sat in the seat and tried to buckle up, only to find the seat belt was hanging loose. Fortunately there was no injury associated to this failure but it is concerning as a critical safety device failed due to what can only be imagined as careless oversight in assembly. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | Multiple times approaching a crosswalk and stop sign at my kid’s school going about 15 mph and started to apply the brakes as we went over some slightly uneven ground The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather while I applied the brakes with great force, the car took twice as long to stop than it should have. I went well past the crosswalk and stop sign despite beginning to brake with plenty of time to stop. This is so far from how an ABS system is supposed to work and something that is potentially dangerous. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | I was driving on a bit uneven surface, a temporary bridge, at low speed ~25mph. I pressed brakes to stop but the car started shaking and didnt stop as the brakes completely froze. I could have rammed into the car in front. I quickly released the brakes and pressed again with full force in fraction of a second and it somehow worked this time. It was a very scary experience with me and my family in car. This bridge was on a river and could have had catastrophic results for me any my family. This is a very serious safety issue. I see a lot of complaints from Palisade owners facing this issue online. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | The ABS starting shaking and skipping the car while braking when I wasn’t even in a situation where ABS needed to be used. It is available for inspection. When this happened it caused braking to be worse and less responsive than what would have happened with normal braking. The car is currently at the dealership being looked over. As this is unsafe when I have a baby in the car. No warning lights or anything. Which is also concerning since the ABS light should be triggered when the ABS system is in use. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | When the brakes are applied on uneven road at slow speeds, the brake pulse violently but does not stop. This creates a very dangerous situation. This happened several times and when my daughter was driving the car, came within an inch of rear ending someone. I had a 2021 Palisades Calligraphy which we drove on the same roads and this was never an issue. | Crash: No Fire: No | Unknown |
| Oct 2024 | ELECTRICAL SYSTEM,ENGINE | Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache for several days. She is still complaining of her chest burning. After calling roadside, the AAA driver stated the car really smelled badly burned, and hauled the car off to the dealer of purchase. The fire was on 09/28/24 (a Saturday), and on Monday, 09/30/24, I submitted what took place to Hyundai. This is when the fraud started and Hyundai, with the help of the dealer, have purposely done everything possible to conceal the fire. I have full details of this fraud, and it's simply shocking. I am awaiting information regarding the restaurant's video recordings. | Crash: No Fire: Yes Injuries: 1 | Unknown |
| Oct 2024 | UNKNOWN OR OTHER | We were driving on a highway between two towns with no other cars on either side of the highway and our sunroof exploded. We pulled to the side of the road thinking there was a gunshot or a tire exploded to discover the shattered sunroof. Thankfully we had the slide closed and it contained the glass pieces. The sunroof class was pointed upward. No rocks were bouncing around and nothing hit our windshield. The dealership warranty manager says it was a road hazard but there was no hazard to be had around us. | Crash: No Fire: No | Unknown |
| Oct 2024 | SERVICE BRAKES | I bought a 24 Palisade Ltd Few month into ownership, I was approaching a stop light going 10 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending a biker and a car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and something that will get you in a wreck), Hyundai dealership has told me that, they dont see a problem and fixed nothing. | Crash: No Fire: No | Unknown |
| Sep 2024 | WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES | While braking at a stop, and encountering a pothole (has occurred even without a pothole on straight surfaces), it feels like the is ABS kicking in to avoid wheel lockup, and apparent slowing which rapidly mimics activities that could cause hard braking. Similar to when the car is on ice/snow and the car pulses to stop. Unsafe, as the vehicle does not top when intended and forces the vehicle to take longer to stop with the potential to involuntarily enter an intersection. I have had this occur multiple times. I am fearful that I will potentially have an accident with my grandchildren in the car. Dealership is aware of multiple issues, but cannot duplicate and thus will not resolve. No warning lights, or notifications occurred. Has been discussed on 2024 Palisade Calligraphy forums. Review other reviews on reddit where other models have been affected. | Crash: No Fire: No | Unknown |
| Sep 2024 | SERVICE BRAKES | After I purchased within a month I was approaching a parking spot and I applied brakes. They wouldn’t press down and the car start jumping forward. I pressed hard and the car would not stop and I hit a curb and it finally stopped. Second time: Approaching a stop sign I went over an un even are in the asphalt and the car jumped forward and I applied brakes and it jumped around and would not stop. I took to purchasing dealership and told them and showed them online issues others were having. They gave a rental for a week and called and said to come and get the car they could not duplicate the issue. I told them I was afraid and didn’t want to hit someone or a person. They said unless they could duplicate there was nothing they could do. I changed dealerships and plan to take to them for the issue. It has happened to me on a dirt road approaching the entrance to make a turn. I am making sure before I take back that I can have someone ride with me and show them. I don’t want them telling me they cannot duplicate again. It is very scary and if a pedestrian was in front of me I have no control of the car when this happens. | Crash: No Fire: No | Unknown |