Complaint volume
101 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2024 Honda Pilot Complaints
101 consumer-submitted complaints on record for the 2024 Honda Pilot, grouped by component category.
101 Total complaints
1 Crash reports
1 Fire reports
2 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are seat belts, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 1 crash report, 1 fire report, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 7 complaints, with an average reported failure mileage of 31,429 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to seat belts, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2024 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2024 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2024 Honda Pilot complaints?
1 Crash
1 Fire
2 Injury
0 Fatality
1 Towed
3 Medical attention
What are the most common 2024 Honda Pilot complaint categories?
SEAT BELTS 16
STEERING 14
UNKNOWN OR OTHER 13
ENGINE 7
POWER TRAIN 7
VISIBILITY/WIPER 6
STRUCTURE 4
ELECTRICAL SYSTEM 3
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL 3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING 3
101 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2025 | POWER TRAIN | My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard. | Crash: No Fire: No | Unknown |
| Dec 2025 | UNKNOWN OR OTHER | Driving along then hear an loud explosion to my panorama sunroof Share the glass inside and look like an explosion going up on the temper glass Happening at 1:30 on 12 17, 2025 traveling 95 north near exit 1 02 Pooler Georgia | Crash: No Fire: No | Unknown |
| Dec 2025 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. | Crash: No Fire: No Towed | 20,000 |
| Dec 2025 | SEAT BELTS | What component or system failed or malfunctioned, and is it available for inspection upon request? Rear passenger seat belt, yes. How was your safety or the safety of others put at risk? Can't use rear passenger seat belt Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Poway Honda Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The seatbelt keeps making noise and the light comes on saying that the passenger is not buckled, while the passenger is buckled. This happens non stop, making it impossible to use the seatbelt. This has been going on for a few months. | Crash: No Fire: No | Unknown |
| Nov 2025 | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer screen shuts off when this happens. I have to shut off and start my car for it to work again. Other times, all of my automated safety features stop and I get a huge slew of messages telling me that my lane assist, automatic hill braking, and a ton of other automatic safety features don't work. My car can't lane assist, do adaptive cruise control, use the backup camera, or anything. It goes away if I stop and restart my car a bunch. I also had a seatbelt alarm that was going off repeatedly with no reason. The dealership turned off the alarm. I am having a lot of issues with this car that makes me question if it is a lemon. I see other new Pilot owners mentioning issues with power steering shutting off and it's a huge safety risk. Noone knows whats wrong or how to fix it so what do I do? This happens intermittently, randomly, and recurrently since June. | Crash: No Fire: No | Unknown |
| Nov 2025 | FUEL/PROPULSION SYSTEM | recall has been open since December of that year I have documentation that I took it last year to get this recall fix and your web site is stating that it is incomplete. today 11/12 at 7:30am my engine caught on fire there was a lot of witness at the elementary school waving me down that my car was on fire. I panic and got away from the elementary where a lot of kids and families where present and went where there was no one insight and rush and got my set of 2 year old twins and my 3 year old son out there car seats and ran from the car and called 911 the fire department came and put out the fire and I have a report from them as well. now that I remember about this recall I remember it stating that if this recall wasn't fix that it can start a fire so I put two and two together and order my car fax report and seen that this was never completed. and have paper work that it was completed. | Crash: No Fire: Yes | Unknown |
| Nov 2025 | SEAT BELTS | The middle passenger seat consistently sends signal that seat belt is not fastened when it actually is. This is noticed more when making a left turn. My 2 older kids are 11 and 8 yrs old. When either of them sit on the seat, I always ensure they buckle up. It's alarming to see message on dashboard and hear the chime that seat belt is not fastened when it is. I've also seen a message that the airbags get disabled on occasional drives. This is most likely related to the same issue. | Crash: No Fire: No | Unknown |
| Nov 2025 | SEAT BELTS | The seat belt sensor keeps going off in the middle row - middle seat even though my child is buckled. And its getting worse as my child continues to sit there. So we are no longer able to use that middle seat due to the issue | Crash: No Fire: No | Unknown |
| Nov 2025 | VISIBILITY/WIPER | The moon roof cover broke. This causes a glare inside the vehicle that cannot be reduced during the day. We didn't have children in the car at the time it broke, but it snapped back violently. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | Crackling/clicking noises coming from steering rack after the vehicle has warmed up and driven for 10-20 mins. Noises are more noticeable when driving at slow speeds and when pulling in/out of parking spaces. The electric steering rack in my vehicle has been replaced twice under warranty and these noises have reappeared approximately 1-2 months after each repair/replacement event which suggests a design/manufacturing defect with this part. There is no known technical service bulletin of this issue. The short and long-term effects of this defect are not publicly known and may pose a safety hazard. From research and discussions in online forums, this appears to be common problem with 4th generation honda pilots which started in model year 2023. | Crash: No Fire: No | Unknown |
| Oct 2025 | STEERING | Our 2024 Honda Pilot started with a grinding noise in the steering. Our Pilot only has 011,208 miles on it. We took to the dealer and they said the steering rack needs replacing but its ok to continuing driving. The dealer will order the part. Its beend 3 weeks still no part. What happens on all these Pilots if the steering rack freezes up? | Crash: No Fire: No | Unknown |
| Sep 2025 | STEERING | The contact owns a 2024 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V735000 (STEERING). The vehicle was taken to a local dealer where the recall repair was performed; however, the contact stated that afterwards, while driving at various speeds and making a right or left turn, the steering wheel was making an abnormal clicking sound and was jerking abnormally. The Lane Keep Assist warning light remained illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rack and pinion were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. | Crash: No Fire: No | 35,000 |
| Sep 2025 | STRUCTURE | Passenger got out of front passenger side door and the door bounced back and gashed his right calf, resulting in significant bleeding and requiring 9 stitches. The door can be inspected if needed, but this is a design issue, not an issue specific to my vehicle. I have looked at the other front door and another Honda of this model type and it has the same issue, a metal edge. This issue appears numerous times on Piloteers.org (Front Doors, Lower Edges). I contacted Honda and reported the incident with a request for a quick repair and medical costs for the injured passenger. I filed the report 10 days ago and followed up with Honda several times with a request to have the case expediated, but have yet to hear back from Honda. I am worried that another passenger or the driver could be similarly injured. | Crash: No Fire: No Injuries: 1 Medical attention | Unknown |
| Sep 2025 | STEERING | 2024 Honda Pilot EX-L has a knocking sound when turning steering wheel in either direction when stopped or at slow speed as in parking. | Crash: No Fire: No | Unknown |
| Sep 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving the car flashes a BRAKE warning on the dash and then automatically begins emergency style braking attempting to bring the car to a STOP, but this happens while driving at highway speeds which is dangerous for rear approaching traffic. This has happened before and the dealership could not reproduce the action. This is the third time it has happened. | Crash: No Fire: No | Unknown |
| Sep 2025 | TIRES | There are two occurances 1-8/2/2025 While traveling down highway 69 over I40, at 75 MPH, the right rear tire blew. It was not a slow release, but rather a boom and then all kinds of noise. The car was hard to control but there was no accident. Had it been a front tire....The sidewall blew out. If I had run over something, my wife or I should have seen it and they tear would be in the other direction. I replaced two tires at that point. 2-8/25/2025 While in Florida, 1000 miles from home, I noticed I had a low left rear (driver) tire. I got some air to last overnight and parked the car. The next morning I drove to a tire shop. They pull the wheel off and let the air out of the tire. When they used the machine to break the bead lose, the whole flat square metal piece pushed through the sidewall of the tire. I have pictures of both tires. The tire are actually a Hankook DynaPro HP2 but was not listed. They are a 255/60R18 108H. | Crash: No Fire: No | Unknown |
| Aug 2025 | LANE DEPARTURE | The contact owns a 2024 Honda Pilot. The contact stated that while driving at 55 MPH, the vehicle independently moved into the opposite lane of traffic. The contact stated that the Lane Keep Assist System (LKAS) failed to function as intended. The contact was able to avoid a head-on crash. The contact used force to return the vehicle back into the intended lane. No warning lights were illuminated. The contact was able to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 16,000. | Crash: No Fire: No | 16,000 |
| Aug 2025 | SEAT BELTS | The middle-right passenger seatbelt does not properly register as engaged on the dashboard indicator. When a passenger buckles in, the system fails to show that the seatbelt is latched. | Crash: No Fire: No | Unknown |
| Aug 2025 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | I was driving down a residential road at about 40 mph. There was no car or other obstacle in front of me, but my car suddenly slammed on the brakes. It brought the car to an abrupt stop for no reason. If a car had been behind me, they would have slammed into me. It was so abrupt, I felt like I had whiplash. It was terrifying. I had taken the car into the dealership to due to the brake pin recall just 3 days ago. They inspected and said the pin was fine. When I called them to report this experience, they said it was unrelated to the recall. I am bringing my car into them tomorrow to inspect what happened with the automatic braking system. | Crash: No Fire: No | Unknown |
| Jul 2025 | WHEELS | The contact owns a 2024 Honda Pilot. The contact stated that while driving at various speeds, there was an abnormal rattling sound coming from the passenger's side front wheel. The contact stated that the sound became louder while driving over uneven pavement. The vehicle was taken to the dealer to be diagnosed but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000. | Crash: No Fire: No | 35,000 |
| Jul 2025 | UNKNOWN OR OTHER | The auto idle stop caused my Pilot to not restart as I was taking my foot off the brake turning left on a busy road. I had to be towed as my car would not start. The Honda repair center said there is an Engineering Request ([XXX]) trying to gather information about the issue, but no fix other than having to turn off the feature every time I restart the car. I am now extremely concerned about my safety and others because if I forget to turn off this feature, my car could unexpectedly now stop working and I could immediately be put in an unsafe situation. Honda said they can’t automatically turn off the feature. They have shifted this responsibility to the driver of the car. This is not right and they don’t seem to care when I call 1-800-880-1072. All they said is it your responsibility to turn off the feature each time you get in the car rather than give me options. I asked repeatedly if I were to forget and my car won’t restart after an auto idle stop, what can I do. Could not answer other than I need to be mindful before putting the car in drive. This is so wrong, I could come up with several scenarios now my car could cause me danger and others if it stalled suddenly in a heavy traffic area. What are my option? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2025 | AIR BAGS | The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000. | Crash: Yes Fire: No | 25,000 |
| Jul 2025 | UNKNOWN OR OTHER | While driving our 2024 Honda Pilot Touring, I came to a full stop at a red light. When the light turned green and I attempted to accelerate, the vehicle completely shut off without warning. There was no sputtering, no warning lights, and no error messages. The engine shut off instantly, and all systems—including both screens, air conditioning, horn, and hazard lights—were completely unresponsive. The vehicle was entirely disabled. It remained unresponsive for 5–10 minutes before showing any sign of power. It took four attempts to restart the vehicle. This happened in an active intersection, creating a serious safety risk. I could not move or signal to other drivers, and the car gave me no way to handle the emergency safely. The vehicle was taken to a Honda dealership for inspection. They ran diagnostic tests but were unable to reproduce or identify the issue and called it a “fluke.” No repairs were made, and the root cause was not identified. I was told to take the vehicle home and monitor it. This issue has not recurred yet, but I am concerned it could happen again at any time. The vehicle is available for inspection upon request. The problem has not been confirmed by the manufacturer or a third-party inspector. No warning lights or other symptoms appeared before the failure | Crash: No Fire: No | Unknown |
| Jun 2025 | ELECTRICAL SYSTEM | Over the period of a week there where 6 instances when my vehicle completely lost system power when at a complete stop. Took it to the dealership was told it was a low battery, they charged it, could not recreate the incidents and then released the vehicle to me. One the way to work at the second stop light I once again lost all power. Took 2 minutes stuck at a stop light for the vehicle to be able to power on and start again. | Crash: No Fire: No | Unknown |
| Jun 2025 | SEAT BELTS | When the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it. | Crash: No Fire: No | Unknown |